It was OK

We are really grateful to Bookimed for helping our dream come true. My daughter was diagnosed with strabismus lazy eye problem when she was 1,5 years old, now she is 10 years old. After treatments with patching and wearing glasses her eyes still didn’t fully straightened. That’s why recently we decided to do surgery and started searching best doctors and hospitals around the world online. While searching from google I found Bookimed services. First, I thought it’s an automated bot, but then suddenly Hanna medical assistant replied to me saying that she is a human. I still didn’t believe, then she offered to talk through phone call and we discussed our needs/expectations. Since then around 1 year Hanna was keeping in touch with me supporting with arrangements of our daughter’s eye surgery. Through Bookimed we were able to book an appointment with Dr. Stifter, the best paediatric eye doctor in Vienna, Austria and she conducted the surgery herself and her team. All doctors in her team are professionals, Dobling hospital is very clean and well equipped. Surgery costed for us €10000 with one night stay at the hospital. One just small negative thing is after surgery check up at Professor Stifter’s office costed another €400, in my opinion is a lot, where we also additionally paid €500 for before surgery check up at the same place. In overall, surgery was successful and we are thankful to Bookimed services(the cost for Bookimed services was included in the total amount of €10000, around € 1800 for patient management services).

I didn’t like the moment that we were eventually recorded to another doctor. I liked the doctor, but we did not have an examination, that is, only a consultation, in general I did not get exactly what I wanted. Lor did not like it at all, did not receive any new information from him, was not happy with the translator, most of what we said he did not know and did not translate

I regret the time and money spent. I do not recommend to friends and relatives

The doctor aroused our full confidence in us, he is a professional in his field! Bookimed service specialists very accurately referred us to the doctor we need!

Everything was fine. Bookimed was very kind to find me an appointment pretty short notice in Vienna. The surgent was very professional. The only thing I would have preferred was to pay with a credit card. I had to go to an ATM and pay cash.

I was very pleased with everything at the clinic and the coordinator Mariana Zaiarna. The overall good impression was ruined by mr. Roman.