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Reviews. 16 patients have trusted us with their Gynecomastia surgery journeys in Mexico
Rory • Gynecomastia surgery
Canada
Feb 6, 2023
Verified review.
Hospital fine, clean decent staff
Got gynecomastia surgery, emintha into healing moderately okay results, had maybe grade one maybe grade 2 gyno, got glands removed as I was very lean,
Surgeon made long incisions, along my chest, have two ling 3 Inch scars on either side of my nipples on both side of my chest
Fland wasn't fully removed on my left side so have recurring gyno,
Need steriod injection to help with scaring, surgeon isn't competent enough to go through the nipples to leave no scarring,
Pictures they send of before and after are a lie,
Probably look worse than before cant take my top off after,
The response to this was get laser treatment or steriod injections
Sub par save your money go somewhere else
Probably the same for most procedures they do
I would definitely recommend him to a family member
The facility was gorgeous and sparkling clean. Dr.Cortes and his staff couldn’t have done a better job. I would definitely recommend him to a family member.
The experience I had with Dr Marroquin far exceed my expectations. I am an American living in Miami, FL. I inquired with surgeons locally before deciding to travel abroad for my deep plane face and neck lift with blepharoplasty. After extensive research I found Dr Marroquin, I read through all the patient testimonials I could find and looked at all his before and after photos. I reached out to him via Bookimed. At first I thought I was being scammed, the people at Bookimed did not speak very good english, I could tell I was communicating with a non native english or spanish speaker. The communications came in at weird hours of the day. After a few back and forth, I said I would not proceed any further without speaking with someone from Dr Marroquins office. That same day someone claiming to be Dr Marroquin contacted me on Whatsapp. I thought for sure it was a scam, so at first I ignored him. In Miami you would have to be dying in order for the surgeon to speak with you directly. I told him I was feeling uneasy and he suggested we set up a video call for later that day, I thought there is no way its going to be him on the phone, and sure enough it was him! He took his personal time on a Sunday to call me. We spoke for almost an hour, and at the end of that call I was 100% sure this was my doctor. He is so down to earth and approachable, he made me feel so at ease. I let him know the next day I wanted to proceed with the surgery, from that point on I only communicated with him. He helped me to schedule the surgery, my preop appointments and made recommendations for recovery houses. In less than a month I arrived in Guadalajara, he met with me the next day and we discussed the surgery in length. At that point I decided to add a lip lift to the procedure. I passed all my preop and had my surgery on August 26th. Dr Marroquin was amazing the day of surgery, he spoke to me in english (which he speaks very well), he made sure I understood every step of the process. Everything went very well, I spent the next 10 days in Mexico recovering at a recovery house. I spoke with Dr Marroquin every day while I was there. I had zero complications and flew home after 10 days to continue my recovery at home. I am 3 months post op and I have zero regrets. I speak with Dr Marroquin every few weeks and keep him updated on my progress with photos. If you are considering this surgery, I 100% recommend having a consultation with Dr Marroquin, he is an amazing doctor and human being.
I liked how personal the service was, I really got to know my doctor and felt 100% at ease with him.
I wish I would have waited for the recovery house I wanted to use to have availability. They were booked up so I decided to use another one that was not as highly rated. It was not a bad experience, but it could have been better.
About Bookimed service
Bookimed was ok, I was always talking to new people and had to keep updating them on my details.
The hospital advertised was not the one I went to. The operating room was thrown together i my opinion. Hardly anyone spoke English so I had a difficult time with the forms. I didn't even get a copy. After the surgery I was left on my back overnight night and was told I'll be ok. Once finally discharged the next morning, I only received antibiotics and ibuprofen. No instructions on how and what to do afterwards. I felt like they did what they was supposed to and dropped me off in the streets to fend for myself
How close it was from my home
The facility, language barrier and no instructions
The surgeon was good but the coordinator Carlo made too many mistakes. 1. Didn’t book continuous days at hotel. 2. As a result, I was kicked out of room the day I was in surgery. . 2. Need more after care days to remove drainage. I was abruptly kicked out of TJ while I was still feeling weak. Needed more days in Tijuana. At least 2 more. Return to America and no one wanted to remove drainage tubes. 3. The day nurse talked bad about me to everyone. The night nurse , Paulina was perfect.
I would never recommend surgery in Mexico. No need to go viral with this because all of USA know this. Mexican are much better at picking fruits!
Dr Marroquin was/is available nearly immediately with WhatsApp and addressed all my concerns and questions with a speed and efficiency one can't get in the US
Top notch facilities, very attentive staff and Dr Marroquin was / is available nearly immediately with WhatsApp and addressed all my concerns and questions with a speed and efficiency one can't get in the US. My recovery at FCH Hotel was very good as well. Is in a great area of Guadalajara, totally safe and lots of dining options.
Competence of Dr and staff.
Nothing signifigant to criticise, went fairly smooth.
About Bookimed service
Bookimed made it easy to connect with the right Dr to set things up, then they followed up.
Their staff was very accommodating and thoughtful - everyone was super nice and considerate, especially Sara and Maria
First off, I used Aura Wellness Center, instead of Alice Beauty Clinic. And, their staff was very accommodating and thoughtful - everyone was super nice and considerate, especially Sara and Maria. Sara was the best English speaker there and helped me with everything. Maria was kind, warm, and also a great English speaker. They made it less lonely since I had this journey alone.
Through Bookimed, I was assisted by Confidence, she was super thoughtful and checked up on me. She made sure I had connections with my medical coordinator and doctor.
My coordinator was named Carlos. He was kind, answering all my questions and even texted me after my surgery numerous time to ensure I was recovering and satisfied with my results.
My doctor was Dr. Ayala. I can't say much about him since he was in and out of the surgery room. I met him briefly. And, I'm unsure of my results as I am only one month post-op.
The staff at the clinic was accommodating. The coordinator from Bookimed and from the doctor ensured my questions were answered.
Dr. Ayala's brevity and lack of check up after the surgery. I didn't meet him more than 15 (when I was conscious since I was under anesthesia when he operated on me).
my results are far and beyond my wildest expectations
The staff were UNBELIEVABLY kind! I felt I was well listened to, my needs were met, and my results are far and beyond my wildest expectations.
If I decide to have more plastic surgery, I will, without hesitation come back here.
How I was listened to and cared for and Dr. Ayala's warm, affable nature.
There were some bumps in terms of communication initially that was frustrating, but we got over that quickly and it stopped being an issue
I felt like both were done taking exactly what I wanted into account and the overall symmetry at the end for my nostrils was excellent - my nose had been broken and before surgery lack of symmetry was a big issue
I had a really great experience with my doctor and care here. I wanted a very natural looking nose, not to look "doll-like" or like I had a rhinoplasty. Same for lip filler. I felt like both were done taking exactly what I wanted into account and the overall symmetry at the end for my nostrils was excellent - my nose had been broken and before surgery lack of symmetry was a big issue. I believe it required different degrees of cutting for each nostril so I'm very impressed that the end result's symmetry appears less than 1mm different from one another, that's a huge improvement from before. The shape is really nice and I was impressed that after surgery the packing was done in such a way that I was able to breathe through my nose the whole time, even during my recovery.
The staff and doctors were extremely knowledgeable and very supportive to all of my care needs
The staff and doctors were extremely knowledgeable and and very supportive to all of my care needs. Everyone was very personable and caring and consistent at every turn. I felt safe and confident. Even more so than when n the states.
I liked how Dr Navarro came in and administered my tests himself. That never happens in the states.
I honestly can’t think of anything negative to say.
About Bookimed service
Bookimed was the best because they handled everything from the choosing of the doctors to your transportation to and from the the recovery houses.
Terrible surgeon. Will not take the time to speak with you, when he does he knows limited English and is very very rushed. The first time me he gave me results that were so drastic I looked like a pig or someone from who-ville. I had to pay for a second surgery for him to give me my old nose but even worse! (Again super rushed, had zero time to make a decision). Absolutely awful experience. Scary. He refused to even try to fix my nose now for another 6 months. Even though I offered to pay again. Have to date and see friends humiliated with a half finished face. Go to someone with talent and who actually cares. He doesn’t. You are just a number to the surgeons there.
About Bookimed service
Terrible surgeon. Will not take the time to speak with you, when he does he knows limited English and is very very rushed. The first time me he gave me results that were so drastic I looked like a pig or someone from who-ville. I had to pay for a second surgery for him to give me my old nose but even worse! (Again super rushed, had zero time to make a decision). Absolutely awful experience. Scary. He refused to even try to fix my nose now for another 6 months. Even though I offered to pay again. Have to date and see friends humiliated with a half finished face. Go to someone with talent and who actually cares. He doesn’t. You are just a number to the surgeons there. I saved for so long for this surgery and got nothing. I’m just so sad.
Dr. Marraquin was amazing. He spent over an hour with me on my consultation before my surgery. Let me know absolutely everything that was going to happen. His years of training is quite obvious to anybody who is requesting his services. He answered every question I could possibly think of. Additionally, he was available through text messaging 24 hours a day. He’s response time was impressive. I was very pleased with the outcome of my facelift. I would refer him to any buddy I know.
My experience has been very bad with Dr. Ayala… He only spoke with me for about 10 minutes before my surgery and afterwards was very reluctant to answer any questions when I said I was not happy with the outcome of my neck and ears. He said I could come back in a couple of months to have it fixed. When I came back. I decided to do liposuction on my abdominal area at the same time again the same thing no follow up as far as what I should be doing or wearing or anything… Again, one of my ears was not corrected and looked actually worse than before. When I came back to get my stitches out I pointed that out and he said that was normal and I argued saying that my other ear came out fine and this year looked bad. He said he couldn’t do anything else except wait for another couple of months and have me come back again. At this point, I showed him my liposuction, which looked bad as well with a lot of fibrosis happening… He gave no recommendation except to have ultrasound treatment done. I went online and discovered I should be wearing compression garments as well as getting massage for lymphatic fluid, which was building up. Once I went to the masseuse, she informed me of all the things I needed to be doing, but this is also cost me an extra thousand dollars. The whole experience was very disappointing and now I need to go to another surgeon to get one of my ears fixed hopefully for the last time But this all started Jan 3 and we are now into May and I’m still not out of the woods! I actually liked the personalities of everybody that I worked with, but I cannot in good conscience. Recommend them to anyone else because I know they will be very disappointed!
Communication of information regarding the surgery
About Bookimed service
Your company was very attentive up until rescheduled the surgery and then I was passed off to Medical Center and I could not get information from book I med
My medical team with carlos was great. I couldn't ask for any better. From start to finish, he was always available. He speaks perfect English. He checked on me daily. The price quotes did not change. Dr aylana is very knowledgeable in his field. In the consultation he asked me what my expectations were. He didn't try to talk me into any procedures I didn't need. He was honest about what he could do. Having medical procedures abroad is different from the US. It is still safe for fraction of the price.
My medical advisor. My doctor. And Veronica at the beauty clinic.
Language barrier between nurses and patients. I did not like the faja that was recommended. Do not buy in tiajuana. Buy from Amazon. It's cheaper and fit better.
About Bookimed service
I wish I would have brought my own thermometer and blood pressure cuff. This way you can keep up with your vitals after surgery. Brought chux pads from the US.
I like how fast and easy it was from the start. The surgical facility was small but worked fine. I did not like the post op care. The night nurse was terrible. Her patients were not a priority. Post op care was not made clear. I would have preferred more detailed instructions on after care. I was left guessing about bandages, sprays, medications and scar treatment. Doctor repaired a hernia, of which I was grateful, but would have preferred to have price list in case this occurred so I could have been prepared financially. I felt like price was just made up. So I don't know if I was overcharged. I liked Mexicali as it was a nice quiet clean town. All in all experience was not bad and the price was affordable.
About Bookimed service
Bookimed team was quick to respond. They were professional in getting me several quotes for procedures. I am grateful for their assistance.