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Reviews. 13 patients have trusted us with their Radiation therapy for colorectal cancer journeys in Turkey
Saniya Abdulova • Radiotherapy
Kazakhstan
Apr 29, 2019
Verified review.
The Liv Hospital Clinic confused my diagnosis. Within two hours, I thought I had cancer.
I immediately wrote to them, the answer came in two and a half hours, as they had no time to double-check. During all this time, my family and I went crazy with horror. Now they wrote to me that the translators were wrong. But pituitary adenoma is spelled the same in all languages. A malignant formation of the parotid gland is a completely different diagnosis.
When they learned what was needed in the clinic, they didn’t even know where to run and whom to contact. Coordinators helped to select a clinic. They gave us a doctor. Everything went great, the doctor is a true professional.
Separately, I want to note the attitude to patients. We were met at the airport, brought to the clinic and there was already a translator waiting. Literally "by the hand" we were taken to the doctors, everyone translated. Then they provided a taxi to the hotel.
During the operation, the ward was provided for two people - for the patient and the attendant; both of them were included in the cost of the operation.
After surgery, the doctor held a consultation, making sure that you can fly back. And only then answered questions remotely that arose.
Clinic definitely recommend
Doctors seemed professional. Low quality translation from Turkish to Russian and vice versa. For some reason, after PET KT (perhaps a coincidence), upon returning home, it was sharply worse. We had to urgently operate, although Turkish oncologists did not see the need for an operation, but offered to wait a month.
Thank you Irada from the international department for arranging treatment. Everything went at the highest level. Thank you Zulfie for the translation. Thanks to Dr. Pelin BASIM and Dilek Ünal for their professionalism and support.