“My Teeth Fell Out the Day After the Implantation. But Bookimed Helped Me Fix Everything“

Michael Capuano, a 64-year-old retired New Yorker, ate a sandwich on his flight from Istanbul to New York and felt two dental crowns fall out. The day before, he had received two dental implants in one of the Turkish dental clinics. Bookimed, a service for treatment abroad, arranged the trip.

Six months later, Michael's new teeth are in place. He is pleased with the result and advises Bookimed to all his friends in the USA. We asked Michael to explain his unfortunate dental implantation abroad and how he managed to fix it.

Dental Implant Failure: My 20 Years of Overseas Medical Treatment Due to Overpriced Services in the USA.

I have been receiving medical treatment abroad for 20 years because medical services are overpriced in the USA

I live in New York, and since 1978, I have been opening and developing public places: I own 13 restaurants and small discos throughout the city. Now, I am retired, traveling, and taking care of my health.

In the United States, medical services are costly. Most people can afford them thanks to the health insurance they get from the workplace. Since I worked for myself, I had no insurance. I had to pay for everything from my wallet.

About 20 years ago, I went to the dentist to have some problems with my teeth fixed. The doctor said it would cost me $17,000. This sum is not overwhelming, but it is still relatively large. I mentioned this in a conversation with my friend from Poland, who said these services are almost ten times cheaper in his country. His son was a dentist, so he knew this firsthand.

Saving Big

Then, I decided to search the Internet for an opportunity to go abroad for dental treatment. I found a dental clinic in Ukraine with a $2,200 offer instead of $17,000. Since I have relatives and friends in Ukraine, I decided to go there for the procedure. It was my first experience of treatment abroad.

The second story happened around the same time, only with a hair transplant. First, I went to Bosley, the most prominent hair transplant clinic in the USA. I decided to transplant a small section of hair: 1000 grafts equal to 2000-4000 hairs or a palm-sized area on the head. In the US, I had to pay $7,500 for this service.

I was delighted with the result, so I wanted to transplant the hair on the rest of the head. In Bosley, they said it would cost $75,000. This price didn't suit me, so I started googling for transplant options abroad again. I was so pleased with the dentists from Ukraine, and the fact that I managed to save a significant sum made me decide to go there again. I found a hair transplant clinic in Mosaic, Ukraine. The service there cost me $4,000, and I was also delighted with the result.

At 60, the transplant had to be repeated because more hair fell out. I accidentally came across an offer from a Turkish clinic: They promised to transplant the maximum amount of hair for only $1,500. Even with tickets from New York to Istanbul, this service would have cost me less than in the USA. At first, the low price alarmed me, so I began reading reviews online. It turned out that Turkey is the capital of hair transplantation.

Local specialists are the best in this sphere. I decided to have the procedure in Istanbul and have never regretted it. My friends told me that I looked 20 years younger. I agree with them, as the last time I had this amount of hair on my head was, perhaps, when I was 18.

Dentisland promised instant dental implants, but there was a tricky part

When my dentist in New York said I needed to remove two more teeth and get implants, I immediately decided to find a clinic abroad. I was delighted with dentistry in Ukraine, so I would first go there for treatment. Then, I saw an advertisement for dental implants in Turkey at the Dentisland clinic. The Bookimed platform arranged the trip. The offer was very tempting: $900 for one implant and all-inclusive conditions. That means the price included transfer from the airport, hotel accommodation, and the implant procedure. It was incredibly cheap.

Another reason I’ve chosen this particular clinic and not another one in Turkey is their promise to do the dental implant procedure in one go. Usually, dental implant placement consists of two parts. First, a titanium screw, which acts as a tooth root, is placed in the jawbone.

When the root and gum are healed, the implant abutment is placed (a connecting element between the implant and the tooth’s crown), and then, the crown itself, an artificial tooth. Usually, the healing process lasts 3-6 months, and you don’t have a crown during this time.

The Importance of Proper Planning

Dentisland promised to do everything at once: To immediately install both the screw and the crown. This offer tempted me because I didn’t want to go twice to another country for treatment and stay without teeth for several months. Before the procedure, I called my dentist and asked if it was possible to do everything in one go. His answer was an unconditional “No.” He said that the teeth would immediately fall out. Looking ahead, it is precisely what happened. But when I agreed to the procedure, I hoped for the best and trusted Dentisland's promises.

Proper planning and a skilled surgeon are crucial in dental implant surgery to prevent issues and ensure the procedure's success.

I ate my lunch on my flight home, and my new teeth fell out due to implant failure

I was happy with hair transplants in Turkey, so I wrote to Bookimed without further hesitation. They organized my trip to Istanbul, met me at the airport, and transferred me to the hotel. I liked the accommodation, service, and the clinic.

However, with the tooth implants, the problems began immediately. When the doctor took out my tooth to replace it with an implant, I heard a crack. At first, I thought it was a cracked tooth. But later, I learned it was the sound of a crack in the bone. This led to concerns about a failed dental implant, as the integration with the jawbone seemed compromised.

It's important to note that bone loss can occur if the implant is not properly placed or if there are complications. This can significantly jeopardize the success of dental implants procedure and lead to dental implants failing.

A Lesson in Rushed Procedures

When she cut open the gum and drilled a hole in the upper jawbone to place the implant, she reached up to the sinuses. And when I breathed in through my nose, I felt the air getting into my mouth. I don’t think this is how it was supposed to be. When I asked the doctor if their instant implantation procedure was reliable, I was assured that everything would be fine. That was what I hoped for.

I had two implants and two dental crowns installed in one day, as promised. I spent the night at the hotel and the next day boarded a plane to New York. I ate my lunch, and my new teeth fell out. This was a clear case of dental implant failures, which can occur due to various reasons such as improper placement or poor osseointegration.

Bookimed’s CEO agreed to pay for my treatment in any clinic in the world

As soon as I arrived in New York, I immediately called the Dentisland clinic and told them what had happened. They said that they couldn’t help me. Then I decided to write to Bookimed. To be honest, I didn’t even hope that they would help me. Usually, no one guarantees additional help on medical tours if something goes wrong (for example, if a tooth or hair falls out after a transplant). But I decided to give it a try.

Dental implant failure policy

I called Bookimed, told them about my problem, and realized how excellent this company was. The company CEO, Ievgen Khotianov, immediately called me back and said:

“Don’t worry about anything. We will fix the situation. I will pay for the treatment of your teeth in New York or any other city in the world, and I will also pay for tickets.”

And he did what he promised.

I decided to go to the dentist in New York. Ievgen tried to book a visit for me, but there was a problem with that. In the United States, if something goes wrong after the services doctors provide, the patient can not simply claim a dental implant failure refund but sue them in court. This practice is so widespread that doctors do their best to avoid any risks. Therefore, all dental implant dentists refused to finish the hard work because they were afraid of lawsuits. Ievgen got a denial in three clinics. According to him, Dentisland also refused to correct their mistakes. By the way, Bookimed no longer works with this clinic.

Dental implant failure signs:

Signs of a failing implant include mobility, pain, swelling, infection, and bone loss. A patient should be monitoring any potential dental implant failure symptoms. Recognizing a failed implant early can help in taking timely action to manage the complications. As a side note, untreated gum disease can also contribute to the early dental implant failure. Timely dental implant intervention is crucial to manage these complications effectively and maintain overall oral health.

Then I came up with another option. My wife is from the Czech Republic, and we were just about to visit our relatives in Prague in a month, for Christmas. I called Ievgen and asked him to book me a visit to the dentist in Prague. He immediately paid for my visit to the Schill Clinic. Local friends told me that the clinic was the best one in the city.

Learn more about the clinic:

The doctor from Prague fixed everything

A month later after my tooth implant fell out, I went with my family to Prague and went to the dentist. I was surprised that I didn’t have to fill out the paperwork. Usually, when you’re not satisfied with the service and want to receive compensation in the US, you need to fill out a massive pile of documents. Nothing was required of me here.

Causes of dental implant failure

The dentist examined my implants and identified implant failure, stating that I needed to replace two of them instead of one — due to the structure of my bone and because the Turkish doctor drilled it too deeply. Another screw was installed in my jaw, the implant procedure took about an hour, and this time it went without discomfort.

To address the failed implant issues caused by the previous failed implant procedure, a bone graft was necessary to prepare the site for the new implants. Dismissing this procedure when necessary is the most common cause of dental implant failure. Gladly, the new doctor knew how to fix dental implant failure promptly. I had to come to Prague again to get dental crowns in three months.

Immediately after my gums healed, I felt comfortable eating and drinking. There were no special care rules since the screw was inside the gum and could not be seen on the surface. In three months, I got dental crowns, and there were no restrictions either. I was allowed to eat and drink immediately. Not often you hear about this kind of dental implant failure stories with a happy ending.

Who is responsible for dental implant failure?

The dentist said to call him if something happens so that he can fix any problems. In this clinic, they take responsibility for their work.

On these two trips to the Czech Republic, I had a great time with my family and friends. I faced no difficulties returning to Prague since I combined my trip for treatment with sightseeing and meeting with friends. Several weeks ago, I returned from the Czech Republic with my new dental implants and crowns. I am happy with the result, the quality of work, and the money savings.

I paid $4,500 instead of $17,000 for treatment and travel and had a good time

Savings, Risks, and Rewards

In total, I spent about $2,700 on tickets to Istanbul and Prague and about $1,800 on dental implants in Turkey. That is $4,500 instead of $17,000 in New York. In addition, in the Czech Republic, I had a great vacation with my family and friends. I saved money and had a good time.

Now I advise my American friends to go to dentists abroad instead of paying huge money for treatment in the USA. For example, my neighbor paid $12,000 for two dental implants in New York. I told her that instead of $ 6,000 per implant, she could pay $600 and about $800 more for tickets to the Czech Republic or Ukraine. And my brother paid about $40,000 for a hair transplant in the US. I tried to explain to them that everything can be done much cheaper in Turkey or Ukraine. But they are afraid that they will face frauds who will deceive, rob them, or do their work poorly.

During these 20 years that I have received medical treatment abroad, there was only one unpleasant case with dental implants. But I understand that this was just one bad dentist in Turkey. Surely there are many good specialists there.

I would advise everyone who pays crazy money for treatment in the USA to try the services of European doctors.