This is the first time I went to another country to have surgery and, for the first time, I went to Turkey. So I was very nervous. But from the preparation to the arrival by chat, to the arrangements on the spot: airport transfer, hotel, travelling to the dressing, I was fully under the care of the clinic staff. I knew what the next step was, what time it would be, when to take what medication, how the operation would go, etc. I knew everything. I was carefully guided through these few days, as if by the hand.
The hotel where I was accommodated also took my needs into account: I had to work and the clinic staff booked a room with a desk, which was very important for my comfort during work.
The clinic staff were helpful, professional, communicative and friendly.
When I left, I tried to find anything that could have been improved and I realised that it would be very difficult to make a complaint - everything was done to the best of my ability.
Some colleagues have already asked for recommendations and I was happy to give them.