Döbling Private Hospital: Patients Reviews and Experience

We are really grateful to Bookimed for helping our dream come true. My daughter was diagnosed with strabismus lazy eye problem when she was 1,5 years old, now she is 10 years old. After treatments with patching and wearing glasses her eyes still didn’t fully straightened. That’s why recently we decided to do surgery and started searching best doctors and hospitals around the world online. While searching from google I found Bookimed services. First, I thought it’s an automated bot, but then suddenly Hanna medical assistant replied to me saying that she is a human. I still didn’t believe, then she offered to talk through phone call and we discussed our needs/expectations. Since then around 1 year Hanna was keeping in touch with me supporting with arrangements of our daughter’s eye surgery. Through Bookimed we were able to book an appointment with Dr. Stifter, the best paediatric eye doctor in Vienna, Austria and she conducted the surgery herself and her team. All doctors in her team are professionals, Dobling hospital is very clean and well equipped. Surgery costed for us €10000 with one night stay at the hospital. One just small negative thing is after surgery check up at Professor Stifter’s office costed another €400, in my opinion is a lot, where we also additionally paid €500 for before surgery check up at the same place. In overall, surgery was successful and we are thankful to Bookimed services(the cost for Bookimed services was included in the total amount of €10000, around € 1800 for patient management services).

I was very pleased with everything at the clinic and the coordinator Mariana Zaiarna. The overall good impression was ruined by mr. Roman.