To homepage

Updated: Mar 2026

San Donato Hospital: Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

4.6
Overall patient satisfaction with San Donato Hospital in Italy
Why people choose
Bookimed

We're here to find the best match for you.

Don't take our word for it - hear straight from patients

All reviews are 100% real - left by patients who booked through our platform.

We never hide negative feedback - you should know both the pros and cons before making a decision.

We work only with clinics that consistently receive positive reviews from our patients and medical coordinators.

What patients say about Infertility at San Donato Hospital

How convenient is the clinic location and access?

Patients consistently praise the convenience of clinic locations and logistics support. Memorial Clinic gets frequent mentions for being easily accessible, with patients noting they 'did not even feel that another country' thanks to seamless transfers. Airport pickups, hotel shuttles, and clinic transportation are described as punctual and comfortable. One patient appreciated living 'not far from the clinic' with convenient first-day transfers. Some experienced delays with visa documentation processing, though the comprehensive support system made travel logistics smooth overall. The clinics are described as 'modern, comfortable and spacious' with everything feeling well-organized.

Reviews that answered this question:

Роза
Turkey
Apr 15, 2026
Verified review.
The clinic is modern, comfortable and spacious. The specialist with whom we dealt is very highly qualified, sensitive. Our guide-translator Anna was very helpful. Cars for bringing in and taking away from the clinic were comfortable and served on time and accurately. I recommend this clinic to everyone who needs help. Thanks to the doctors and staff of the clinic.
Irina
Turkey
Apr 15, 2026
Verified review.
I thank bookimed for organizing the visit to the clinic. Everything was organized very conveniently and quickly. They were always in touch and answered questions. Everything is fine)
Svetla George
Turkey
Apr 15, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

Are there any hidden or extra costs?

Patients generally find the pricing transparent with services matching what they paid for. One noted the clinic offers 'reasonable price for services, medications' with good 'price = quality' balance. However, some discovered additional testing costs weren't initially discussed, with one mentioning unexpected expenses when 'some tests were not tested to determine the proper stimulation' after an unsuccessful attempt. Despite this, the overall sentiment suggests costs align with the quality of care received, though it's worth confirming all potential testing needs upfront during consultation.

Reviews that answered this question:

Svetla George
Turkey
Apr 15, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How effective are the treatment results?

Treatment effectiveness varies, with clinics being transparent about realistic expectations from the start. One clinic immediately warned that chances were 'very low' for their specific case, showing honest communication rather than false promises. Some patients experienced negative results despite standard protocols, though they appreciated the straightforward approach. Others discovered that additional testing was needed after unsuccessful attempts to determine proper stimulation methods. The overall sentiment reflects that while success isn't guaranteed, clinics provide thorough evaluations and realistic assessments of individual chances.

Reviews that answered this question:

Guzal Yusupova
Turkey
Apr 15, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.
Fariza Bairamukova
Turkey
Apr 15, 2026
Verified review.
At the stage of preparing for eco, I liked everything. The doctor and the prince who conducted the reception inspire confidence.

How experienced and professional are the doctors?

Patients consistently describe doctors as highly qualified and experienced, particularly with complex cases. Dr. Semra Kahraman receives special praise for her 'competence, experience and professionalism' leading to successful outcomes. Reviewers appreciate that doctors take time to listen carefully and answer questions thoroughly, with one noting the doctor wasn't 'in a hurry as in other clinics.' Some mention inconsistent coordination support, though the medical expertise remains 'top notch.' The overall impression is of skilled specialists who inspire confidence and deliver personalized care for fertility treatments.

Reviews that answered this question:

Anna
Turkey
Apr 15, 2026
Verified review.
Thank you very much to everyone who helped us at Memorialple Clinic. Special thanks to the attending physician Dr Semra Kahraman, thanks to her competence, experience and professionalism, everything worked out for us✨ I wish that everything works out and everyone is healthy and happy 😍
Guzal Yusupova
Turkey
Apr 15, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.
Fariza Bairamukova
Turkey
Apr 15, 2026
Verified review.
At the stage of preparing for eco, I liked everything. The doctor and the prince who conducted the reception inspire confidence.

How supportive and caring is the clinic staff?

Patients consistently describe clinic staff as attentive and caring, with coordinators who explain everything clearly and stay close throughout the process. One couple felt so supported they 'did not even feel that another country.' Staff are called 'top notch' and 'wonderful, positive, attentive.' The comprehensive support includes airport transfers and translators who accompany patients even into operating rooms. Some noted occasional language barriers when primary translators weren't available, though the overall care remained excellent. The polite, professional approach helps international patients feel comfortable and well-cared for during their fertility journey.

Reviews that answered this question:

Client
Turkey
Apr 15, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Svetla George
Turkey
Apr 15, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How comfortable and modern are the clinic facilities?

Patients consistently describe Turkish fertility clinics as modern, comfortable spaces that feel professional and welcoming. One noted the clinic was 'clean, bright' with spacious layouts, while another called facilities 'modern, comfortable and spacious.' The established hospitals are described as 'well maintained and organized' with attentive care teams. Some experienced language barriers when translators weren't available, though this didn't detract from the overall quality. Transfer services are praised as comfortable and punctual. The facilities clearly match international standards, creating an environment where patients feel confident pursuing their fertility journey.

Reviews that answered this question:

Роза
Turkey
Apr 15, 2026
Verified review.
The clinic is modern, comfortable and spacious. The specialist with whom we dealt is very highly qualified, sensitive. Our guide-translator Anna was very helpful. Cars for bringing in and taking away from the clinic were comfortable and served on time and accurately. I recommend this clinic to everyone who needs help. Thanks to the doctors and staff of the clinic.
Svetla George
Turkey
Apr 15, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

Will language barriers affect my treatment?

Patients generally find communication manageable with dedicated translators provided at Turkish fertility clinics. One couple noted they 'did not even feel that another country, everything went easy' with translators present even in operating rooms. Several praised specific translators for being helpful and attentive throughout their journey. Some experienced delays when translators weren't immediately available or had heavy patient loads, though clinics typically resolve these scheduling issues. The consensus is that language support is 'good' and comprehensive, with patients feeling well-supported despite initial concerns about the language barrier.

Reviews that answered this question:

Client
Turkey
Apr 15, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Svetla George
Turkey
Apr 15, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How clear and organized is the clinic's paperwork?

Patients describe Turkish fertility clinics as 'well maintained and organized' with efficient intake processes. Reception staff quickly handle patient data and test results, with one noting how smoothly everything was processed upon arrival. Some experienced delays with visa documentation and invitation letters, though the medical paperwork itself remained well-organized. Translators are readily available to help navigate documentation in multiple languages. The clinics provide clear upfront information about treatment chances and protocols, ensuring patients understand what to expect throughout their fertility journey.

Reviews that answered this question:

Svetla George
Turkey
Apr 15, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.
Guzal Yusupova
Turkey
Apr 15, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.

How convenient is the clinic location and access?

Patients consistently praise the convenience of clinic locations and logistics support. Memorial Clinic gets frequent mentions for being easily accessible, with patients noting they 'did not even feel that another country' thanks to seamless transfers. Airport pickups, hotel shuttles, and clinic transportation are described as punctual and comfortable. One patient appreciated living 'not far from the clinic' with convenient first-day transfers. Some experienced delays with visa documentation processing, though the comprehensive support system made travel logistics smooth overall. The clinics are described as 'modern, comfortable and spacious' with everything feeling well-organized.

Reviews that answered this question:

Роза
Turkey
Apr 15, 2026
Verified review.
The clinic is modern, comfortable and spacious. The specialist with whom we dealt is very highly qualified, sensitive. Our guide-translator Anna was very helpful. Cars for bringing in and taking away from the clinic were comfortable and served on time and accurately. I recommend this clinic to everyone who needs help. Thanks to the doctors and staff of the clinic.
Irina
Turkey
Apr 15, 2026
Verified review.
I thank bookimed for organizing the visit to the clinic. Everything was organized very conveniently and quickly. They were always in touch and answered questions. Everything is fine)
Svetla George
Turkey
Apr 15, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

Are there any hidden or extra costs?

Patients generally find the pricing transparent with services matching what they paid for. One noted the clinic offers 'reasonable price for services, medications' with good 'price = quality' balance. However, some discovered additional testing costs weren't initially discussed, with one mentioning unexpected expenses when 'some tests were not tested to determine the proper stimulation' after an unsuccessful attempt. Despite this, the overall sentiment suggests costs align with the quality of care received, though it's worth confirming all potential testing needs upfront during consultation.

Reviews that answered this question:

Svetla George
Turkey
Apr 15, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How effective are the treatment results?

Treatment effectiveness varies, with clinics being transparent about realistic expectations from the start. One clinic immediately warned that chances were 'very low' for their specific case, showing honest communication rather than false promises. Some patients experienced negative results despite standard protocols, though they appreciated the straightforward approach. Others discovered that additional testing was needed after unsuccessful attempts to determine proper stimulation methods. The overall sentiment reflects that while success isn't guaranteed, clinics provide thorough evaluations and realistic assessments of individual chances.

Reviews that answered this question:

Guzal Yusupova
Turkey
Apr 15, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.
Fariza Bairamukova
Turkey
Apr 15, 2026
Verified review.
At the stage of preparing for eco, I liked everything. The doctor and the prince who conducted the reception inspire confidence.

How experienced and professional are the doctors?

Patients consistently describe doctors as highly qualified and experienced, particularly with complex cases. Dr. Semra Kahraman receives special praise for her 'competence, experience and professionalism' leading to successful outcomes. Reviewers appreciate that doctors take time to listen carefully and answer questions thoroughly, with one noting the doctor wasn't 'in a hurry as in other clinics.' Some mention inconsistent coordination support, though the medical expertise remains 'top notch.' The overall impression is of skilled specialists who inspire confidence and deliver personalized care for fertility treatments.

Reviews that answered this question:

Anna
Turkey
Apr 15, 2026
Verified review.
Thank you very much to everyone who helped us at Memorialple Clinic. Special thanks to the attending physician Dr Semra Kahraman, thanks to her competence, experience and professionalism, everything worked out for us✨ I wish that everything works out and everyone is healthy and happy 😍
Guzal Yusupova
Turkey
Apr 15, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.
Fariza Bairamukova
Turkey
Apr 15, 2026
Verified review.
At the stage of preparing for eco, I liked everything. The doctor and the prince who conducted the reception inspire confidence.

How supportive and caring is the clinic staff?

Patients consistently describe clinic staff as attentive and caring, with coordinators who explain everything clearly and stay close throughout the process. One couple felt so supported they 'did not even feel that another country.' Staff are called 'top notch' and 'wonderful, positive, attentive.' The comprehensive support includes airport transfers and translators who accompany patients even into operating rooms. Some noted occasional language barriers when primary translators weren't available, though the overall care remained excellent. The polite, professional approach helps international patients feel comfortable and well-cared for during their fertility journey.

Reviews that answered this question:

Client
Turkey
Apr 15, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Svetla George
Turkey
Apr 15, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How comfortable and modern are the clinic facilities?

Patients consistently describe Turkish fertility clinics as modern, comfortable spaces that feel professional and welcoming. One noted the clinic was 'clean, bright' with spacious layouts, while another called facilities 'modern, comfortable and spacious.' The established hospitals are described as 'well maintained and organized' with attentive care teams. Some experienced language barriers when translators weren't available, though this didn't detract from the overall quality. Transfer services are praised as comfortable and punctual. The facilities clearly match international standards, creating an environment where patients feel confident pursuing their fertility journey.

Reviews that answered this question:

Роза
Turkey
Apr 15, 2026
Verified review.
The clinic is modern, comfortable and spacious. The specialist with whom we dealt is very highly qualified, sensitive. Our guide-translator Anna was very helpful. Cars for bringing in and taking away from the clinic were comfortable and served on time and accurately. I recommend this clinic to everyone who needs help. Thanks to the doctors and staff of the clinic.
Svetla George
Turkey
Apr 15, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

Will language barriers affect my treatment?

Patients generally find communication manageable with dedicated translators provided at Turkish fertility clinics. One couple noted they 'did not even feel that another country, everything went easy' with translators present even in operating rooms. Several praised specific translators for being helpful and attentive throughout their journey. Some experienced delays when translators weren't immediately available or had heavy patient loads, though clinics typically resolve these scheduling issues. The consensus is that language support is 'good' and comprehensive, with patients feeling well-supported despite initial concerns about the language barrier.

Reviews that answered this question:

Client
Turkey
Apr 15, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Svetla George
Turkey
Apr 15, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How clear and organized is the clinic's paperwork?

Patients describe Turkish fertility clinics as 'well maintained and organized' with efficient intake processes. Reception staff quickly handle patient data and test results, with one noting how smoothly everything was processed upon arrival. Some experienced delays with visa documentation and invitation letters, though the medical paperwork itself remained well-organized. Translators are readily available to help navigate documentation in multiple languages. The clinics provide clear upfront information about treatment chances and protocols, ensuring patients understand what to expect throughout their fertility journey.

Reviews that answered this question:

Svetla George
Turkey
Apr 15, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.
Guzal Yusupova
Turkey
Apr 15, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.
820К+ patients have got assistance since 2014
50 countries
1,500 clinics
6K+ reviews
3K+ qualified doctors

Patient Choice Award

Based on consistent praise in patient reviews

1

⭐️ Top-Rated Clinic

4.6 Excellent

517 reviews

Tayfun Kutlu

Fertility specialist

35 years of experience

Book consultation

❤️ In demand by patients

2

4.4 Excellent

26 reviews

Berk Angun

Fertility specialist

35 years of experience

Surgeon's portfolio

Book consultation

💚 Specials for Bookimed patients

3

4.7 Excellent

441 reviews

Cayetana Barbed

Fertility specialist

23 years of experience

Book consultation

Reviews.42 patients have trusted San Donato Hospital with their treatment journeys in Italy

Patient reviews

4.9
Excellent score
46 patient verified reviews
1 star
10%
2 stars
0%
3 stars
0%
4 stars
0%
5 stars
90%
San Donato Hospital overall rate includes
4.8/5
Doctor
4.7/5
Staff
4.7/5
Facilities
4.8/5
Language assistance
4.9/5
Support
1-10 of 42 reviews
Сергей • Heart Valve Replacement
Russian Federation
Jan 31, 2022
Verified review.
"It is unfortunate that politics affects not only ordinary citizens, but also their children
We successfully operated on our daughter Nika Popova at the San Donato clinic (Italy). Thank you so much for the Bookimed service for the excellent organization of the trip. Our manager Aleksey Karaganov was always in touch and helped with all issues (visas, booking, medical and legal issues). The clinic, staff, ward are all at the highest level and the main thing is that real masters of their craft work there. Our attending physicians were delighted with the results of the most complicated heart surgery, the Ross operation. It is unfortunate that politics affects not only ordinary citizens, but also their children. I wish you patience, kindness and health to you and your loved ones, so that as many children from all over the world as possible can receive help. Thank you very much to Alexei and your entire team.
About Bookimed service
Very satisfied
Liliya Karachentseva • Aortic aneurysm surgery
Ukraine
Feb 28, 2024
Verified review.
Thanks to the consultation of Dr
We had an online consultation with Dr. Carlo de Vincentiis, through a female translator. The translator translated everything word for word, there were no barriers in communicating with the doctor. Before the consultation, a CT scan and ultrasound were sent to the clinic in advance. After studying the materials, Dr. Carlo de Vincentiis explained everything clearly and in detail. He told me how to live further, what to do... My only regret is that I did not go to this clinic earlier. After all, if we had contacted earlier, we could have lived these two years completely differently - fearing for life and health. Thanks to the consultation of Dr. Carlo de Vincentiis, I understand WE WILL LIVE!!! Let's enjoy life! Thanks a lot!!!
Humanity, understanding... everything that was missing in communication with our doctors.
About Bookimed service
Constantly in touch, all questions answered very thoroughly. Individual approach, understanding of the situation and interaction. I am grateful to YULIA, who, no matter what, was always in touch, thanks to her professional approach, she quickly organized an online consultation for us. THANKS A LOT!!!
Salwa • Consultation with a heart surgeon
Canada
Dec 18, 2023
Verified review.
So, he was very knowledgeable, very genius and expertise
It was full of information consultation and Dr Francesco Maisano was very generous in providing us with multiple solutions for my father's case with mentioning the best solution among them and why it was the best solution. So, he was very knowledgeable, very genius and expertise. I strongly recommend this service. One issue was that the bookimed was helpful, very fast in replying but the files I sent to them to share it with Dr Francesco Maisano, they didn't share it all, but it was fixed shortly. Overall, it was an excellent experience. Special thanks to Dr Francesco Maisano, thank you San Donato hospital and thank you Bookimed team.
Dr Francesco Maisano was expertise, knowledgeable and intelligent.
The files I sent to Bookimed wasn't shared all with Dr Francesco Maisano.
About Bookimed service
The team of Bookimed was helpful, active, but when they didn't share all of our files with the hospital, I found it a kind of negligence.
Раушан • Herniated disk
Italy
Jan 20, 2023
Verified review.
I want to express my gratitude to Bookimed for their help in finding the doctor we needed
I want to express my gratitude to Bookimed for their help in finding the doctor we needed. Their work is very well coordinated and organized. The doctor and staff of the San Raffaelle clinic are friendly and attentive. Especially, I would like to thank Julia, who met and accompanied us. Very responsible and nice girl. Thank you to everyone who helped us get checked out by the doctor.
About Bookimed service
Yes thanks a lot.
Anonymous • Сonsultation with a dermatologist
Italy
Aug 16, 2024
Verified review.
The person who was given the appointment was given the wrong one and I traveled 5 hours because of this mistake and paid 157 euros and I was not examined medically because the appointment was given the wrong one and they told me that I should have 5 more days to request a refund I actually made the request and I haven't received the money back yet. It was a very bad experience and I hope it doesn't happen again.
Unfortunately, I did not like anything. They were negligent in everything. They did not have time to inquire. They talked to you with an upset face
My appointment was not scheduled correctly because of the person I made the appointment with.
Anonymous • Thyroid disease
Italy
Mar 10, 2026
Verified review.
Anonymous • Gastroscopy with biopsy
Republic of Kosovo
Feb 20, 2026
Verified review.
It was excellent
Staf and doctor
About Bookimed service
Excellent
Michele • Dialysis
Israel
Jan 22, 2026
Verified review.
Светлана • Aortic valve insufficiency
Russian Federation
Apr 29, 2021
Verified review.
"I can safely recommend this doctor, operations are performed here every day, everything is thought out to the smallest detail and you do not care, as in Moscow, for example, what equipment or conditions for treatment are lacking
I'll tell you how it all happened, maybe it will help someone make their choice. I'll start with the fact that I was looking for a clinic for a long time to treat my son both in Europe and in Russia. The son is 5 years old, it was necessary to carry out a radical operation on the aortic valve, plastic or Rosa operation. The second is very difficult to perform, so it was important to find a surgeon with extensive experience. Alessandro Frigiola has a lot of experience. In Moscow, there are generally few reviews about Italian medicine, but after visiting here I can safely recommend this doctor, operations are performed here every day, everything is thought out to the smallest detail and you do not care, as in Moscow, for example, what equipment or conditions for treatment are lacking. I liked the San Donato clinic itself, despite the fact that almost no one speaks Russian, language barriers almost did not interfere, the staff are caring, they treat children with love. The atmosphere is pleasant here. Special thanks to the staff of international treatment organizations, the department may not write correctly, but I think it's clear. For all questions 24/7, you can contact them, Olga Gribova helped organize everything for a whole year. An excellent translator, Mariana, who also helps to communicate with doctors in the clinic and is constantly in touch if any problems arise. For all questions, even those that did not concern treatment, the girls always responded very responsively and helped. Thanks to them, the trip turned out to be much easier morally and with less worries. I was allowed to visit my son in intensive care. He stayed there for 2 days, and could have stayed less, but there were delays due to a smear on the covid, so they decided to keep him there, because the operation was difficult. Accommodation here is separate from the hospital, but Olga also helped with this issue. Everything was organized very quickly, there is no red tape with documents, as, for example, in Germany. As for the ward itself, in principle, everything is like everywhere else, I have no particular complaints.
About Bookimed service
Yes, thanks to Alexey, he helped me in choosing a clinic and simply gave me an objective opinion and support in a moment of confusion. Thank you!
Ольга • Consultation with a gastroenterologist
Italy
Feb 18, 2020
Verified review.
The general impression of the clinic is pleasantly surprising
The general impression of the clinic is pleasantly surprising. I personally visited an endocrinologist and helped me solve my problem, I also turned to a pediatric therapist and vaccinated my child, the translator helped me a lot while I was in the clinic, and I communicated with the doctor very well thanks to her.