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Updated: Jun 2021

Istinye University Liv Hospital Bahcesehir: Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

3.3
6
reviews
Overall patient satisfaction with Istinye University Liv Hospital Bahcesehir in Turkey
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What patients say about Radiotherapy at Istinye University Liv Hospital Bahcesehir

How experienced and professional are the doctors?

Patients consistently describe Turkish oncologists as highly professional with excellent clinical expertise. One patient called their doctor a 'true professional,' while another praised the 'very high' level of professionalism at facilities like Medipol. Doctors like Dr. Pelin Basim receive specific recognition for their expertise and supportive approach throughout treatment. Some patients experienced translation challenges during consultations, though this didn't affect the quality of medical care. The overall impression is of skilled oncologists who provide thorough consultations and maintain professional standards that give international patients confidence in their treatment.

Reviews that answered this question:

Наталья
Turkey
Mar 13, 2026
Verified review.
When they learned what was needed in the clinic, they didn’t even know where to run and whom to contact. Coordinators helped to select a clinic. They gave us a doctor. Everything went great, the doctor is a true professional.  Separately, I want to note the attitude to patients. We were met at the airport, brought to the clinic and there was already a translator waiting. Literally "by the hand" we were taken to the doctors, everyone translated. Then they provided a taxi to the hotel.   During the operation, the ward was provided for two people - for the patient and the attendant; both of them were included in the cost of the operation.   After surgery, the doctor held a consultation, making sure that you can fly back. And only then answered questions remotely that arose.  Clinic definitely recommend
Memorial Bahçelievler Hospital
Жамиля Sarsinbaev
Turkey
Mar 13, 2026
Verified review.
Doctors seemed professional. Low quality translation from Turkish to Russian and vice versa. For some reason, after PET KT (perhaps a coincidence), upon returning home, it was sharply worse. We had to urgently operate, although Turkish oncologists did not see the need for an operation, but offered to wait a month.
Anadolu Medical Center
Максим Гришай
Turkey
Mar 13, 2026
Verified review.
Thank you Irada from the international department for arranging treatment. Everything went at the highest level. Thank you Zulfie for the translation. Thanks to Dr. Pelin BASIM and Dilek Ünal for their professionalism and support.
Medipol Mega University Hospital
Лилия Moseichuk
Turkey
Mar 13, 2026
Verified review.
I am on treatment in the clinic medipol. The level of service and professionalism is very high.
Medipol Mega University Hospital

Will language barriers affect my treatment?

Most patients report comprehensive translation support throughout their treatment journey. Translators are typically provided from airport pickup through consultations, with one patient noting they were taken 'by the hand' to doctors with everything translated. Some experienced translation quality issues that caused confusion about diagnoses, though these were eventually clarified. Despite occasional communication gaps, patients consistently praise the professional medical care and support they received. The clinics appear well-prepared for international patients, with dedicated translation staff ensuring treatment proceeds smoothly.

Reviews that answered this question:

Saniya Abdulova
Turkey
Mar 13, 2026
Verified review.
The Liv Hospital Clinic confused my diagnosis. Within two hours, I thought I had cancer.  I immediately wrote to them, the answer came in two and a half hours, as they had no time to double-check. During all this time, my family and I went crazy with horror. Now they wrote to me that the translators were wrong. But pituitary adenoma is spelled the same in all languages. A malignant formation of the parotid gland is a completely different diagnosis.
Liv Hospital Ulus
Наталья
Turkey
Mar 13, 2026
Verified review.
When they learned what was needed in the clinic, they didn’t even know where to run and whom to contact. Coordinators helped to select a clinic. They gave us a doctor. Everything went great, the doctor is a true professional.  Separately, I want to note the attitude to patients. We were met at the airport, brought to the clinic and there was already a translator waiting. Literally "by the hand" we were taken to the doctors, everyone translated. Then they provided a taxi to the hotel.   During the operation, the ward was provided for two people - for the patient and the attendant; both of them were included in the cost of the operation.   After surgery, the doctor held a consultation, making sure that you can fly back. And only then answered questions remotely that arose.  Clinic definitely recommend
Memorial Bahçelievler Hospital
Жамиля Sarsinbaev
Turkey
Mar 13, 2026
Verified review.
Doctors seemed professional. Low quality translation from Turkish to Russian and vice versa. For some reason, after PET KT (perhaps a coincidence), upon returning home, it was sharply worse. We had to urgently operate, although Turkish oncologists did not see the need for an operation, but offered to wait a month.
Anadolu Medical Center
Максим Гришай
Turkey
Mar 13, 2026
Verified review.
Thank you Irada from the international department for arranging treatment. Everything went at the highest level. Thank you Zulfie for the translation. Thanks to Dr. Pelin BASIM and Dilek Ünal for their professionalism and support.
Medipol Mega University Hospital

How experienced and professional are the doctors?

Patients consistently describe Turkish oncologists as highly professional with excellent clinical expertise. One patient called their doctor a 'true professional,' while another praised the 'very high' level of professionalism at facilities like Medipol. Doctors like Dr. Pelin Basim receive specific recognition for their expertise and supportive approach throughout treatment. Some patients experienced translation challenges during consultations, though this didn't affect the quality of medical care. The overall impression is of skilled oncologists who provide thorough consultations and maintain professional standards that give international patients confidence in their treatment.

Reviews that answered this question:

Наталья
Turkey
Mar 13, 2026
Verified review.
When they learned what was needed in the clinic, they didn’t even know where to run and whom to contact. Coordinators helped to select a clinic. They gave us a doctor. Everything went great, the doctor is a true professional.  Separately, I want to note the attitude to patients. We were met at the airport, brought to the clinic and there was already a translator waiting. Literally "by the hand" we were taken to the doctors, everyone translated. Then they provided a taxi to the hotel.   During the operation, the ward was provided for two people - for the patient and the attendant; both of them were included in the cost of the operation.   After surgery, the doctor held a consultation, making sure that you can fly back. And only then answered questions remotely that arose.  Clinic definitely recommend
Memorial Bahçelievler Hospital
Жамиля Sarsinbaev
Turkey
Mar 13, 2026
Verified review.
Doctors seemed professional. Low quality translation from Turkish to Russian and vice versa. For some reason, after PET KT (perhaps a coincidence), upon returning home, it was sharply worse. We had to urgently operate, although Turkish oncologists did not see the need for an operation, but offered to wait a month.
Anadolu Medical Center
Максим Гришай
Turkey
Mar 13, 2026
Verified review.
Thank you Irada from the international department for arranging treatment. Everything went at the highest level. Thank you Zulfie for the translation. Thanks to Dr. Pelin BASIM and Dilek Ünal for their professionalism and support.
Medipol Mega University Hospital
Лилия Moseichuk
Turkey
Mar 13, 2026
Verified review.
I am on treatment in the clinic medipol. The level of service and professionalism is very high.
Medipol Mega University Hospital

Will language barriers affect my treatment?

Most patients report comprehensive translation support throughout their treatment journey. Translators are typically provided from airport pickup through consultations, with one patient noting they were taken 'by the hand' to doctors with everything translated. Some experienced translation quality issues that caused confusion about diagnoses, though these were eventually clarified. Despite occasional communication gaps, patients consistently praise the professional medical care and support they received. The clinics appear well-prepared for international patients, with dedicated translation staff ensuring treatment proceeds smoothly.

Reviews that answered this question:

Saniya Abdulova
Turkey
Mar 13, 2026
Verified review.
The Liv Hospital Clinic confused my diagnosis. Within two hours, I thought I had cancer.  I immediately wrote to them, the answer came in two and a half hours, as they had no time to double-check. During all this time, my family and I went crazy with horror. Now they wrote to me that the translators were wrong. But pituitary adenoma is spelled the same in all languages. A malignant formation of the parotid gland is a completely different diagnosis.
Liv Hospital Ulus
Наталья
Turkey
Mar 13, 2026
Verified review.
When they learned what was needed in the clinic, they didn’t even know where to run and whom to contact. Coordinators helped to select a clinic. They gave us a doctor. Everything went great, the doctor is a true professional.  Separately, I want to note the attitude to patients. We were met at the airport, brought to the clinic and there was already a translator waiting. Literally "by the hand" we were taken to the doctors, everyone translated. Then they provided a taxi to the hotel.   During the operation, the ward was provided for two people - for the patient and the attendant; both of them were included in the cost of the operation.   After surgery, the doctor held a consultation, making sure that you can fly back. And only then answered questions remotely that arose.  Clinic definitely recommend
Memorial Bahçelievler Hospital
Жамиля Sarsinbaev
Turkey
Mar 13, 2026
Verified review.
Doctors seemed professional. Low quality translation from Turkish to Russian and vice versa. For some reason, after PET KT (perhaps a coincidence), upon returning home, it was sharply worse. We had to urgently operate, although Turkish oncologists did not see the need for an operation, but offered to wait a month.
Anadolu Medical Center
Максим Гришай
Turkey
Mar 13, 2026
Verified review.
Thank you Irada from the international department for arranging treatment. Everything went at the highest level. Thank you Zulfie for the translation. Thanks to Dr. Pelin BASIM and Dilek Ünal for their professionalism and support.
Medipol Mega University Hospital
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Reviews.6 patients have trusted Istinye University Liv Hospital Bahcesehir with their treatment journeys in Turkey

Patient reviews

4.3
Good
18 patient verified reviews
1 star
33%
2 stars
0%
3 stars
17%
4 stars
0%
5 stars
50%
Istinye University Liv Hospital Bahcesehir overall rate includes
4.3/5
Doctor
4.5/5
Staff
4.6/5
Facilities
4.3/5
Language assistance
4.5/5
Support
1-6 of 6 reviews
Ольга • Gland therapy for breast cancer
Uzbekistan
May 28, 2021
Verified review.
I went to Turkey for diagnostics at the Istinye clinic, there are many impressions and, unfortunately, they are not very good. To begin with, the clinic itself is good and the equipment is also at the level, everything went quickly and waited for the result. Because quarantine began in Turkey, flew home, and here it began, although the coordinators promised to keep in touch with me. In short, they discouraged all the desire to go there again and do the operation there! Because it all depends on your coordinator and translator. They only work well with people who pay a lot and no questions asked. I do not advise you to go there, just because everything is decided not by the doctor, but by the coordinator, he even provides you with the prices !!!! There is only one negative left !!!!
About Bookimed service
The platform itself works well and that's about it
Валерий • Chemotherapy
Ukraine
Apr 17, 2021
Verified review.
SPECIAL THANKS TO BUKIMEDA COORDINATOR PAVL
I went to the Liv Istinier clinic for treatment. The treatment was planned for a month. It was provided with an examination and recommendations for treatment at home. In general, the trip went well, thanks to the coordinators Dilvar, Tuba, Niyaz. SPECIAL THANKS TO BUKIMEDA COORDINATOR PAVL. Before the trip, I read a lot of reviews, what problems there might be. I also had them, but Pavel was always in touch, and it was all solved in 5-10 minutes, without exaggeration. In 3-4 months, if everything is normal, I will go to the clinic for control.
About Bookimed service
Satisfied
Anonymous • Breast cancer
Ukraine
Nov 29, 2020
Verified review.
"Special thanks to Lala and Niyaz for coordination and guidance
Now I am being treated at this clinic. They promptly examined, diagnosed and prescribed treatment. The doctor and staff are professional and attentive, answering all questions. Special thanks to Lala and Niyaz for coordination and guidance.
About Bookimed service
Satisfied
Mahmoud • Breast cancer
United Arab Emirates
Mar 2, 2021
Verified review.
Very slow processes on arranging : appointments, diagnostics procedures and, reports. You don’t meet coordinator you only meet the translator!!
About Bookimed service
Support is okay but the service itself is a problem
Асель • Complex treatment of Ewing's sarcoma
Kazakhstan
Jun 11, 2021
Verified review.
"I would like to express my gratitude to Dr
I would like to express my gratitude to Dr. Tahsin Özatlı. For his involvement, professionalism and his pleasant calmness. And thank you very much to the coordinator-translators: Niyaz and Ardak.
About Bookimed service
Yes
Anonymous • Meningioma
Ukraine
May 3, 2021
Verified review.
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