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Updated: Oct 2025

KCM Clinic: Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

3.6
Overall patient satisfaction with KCM Clinic in Poland
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50 countries
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6K+ reviews
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Patient Choice Award

Based on consistent praise in patient reviews

1

⭐️ Top-Rated Clinic

Gokhan Demirayak

Obstetrician-gynecologist

21 years of experience

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❤️ In demand by patients

2

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💚 Specials for Bookimed patients

3

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Reviews.74 patients have trusted KCM Clinic with their treatment journeys in Poland

Patient reviews

4.2
Good
74 patient verified reviews
1 star
20%
2 stars
10%
3 stars
10%
4 stars
10%
5 stars
50%
KCM Clinic overall rate includes
4.4/5
Doctor
4.2/5
Staff
4.7/5
Facilities
4.0/5
Language assistance
4.8/5
Support
1-10 of 74 reviews
Irina • Consultation with a gastroenterologist
Netherlands
Oct 16, 2025
Verified review.
I liked only the well-coordinated work of the team of radiologists The rest of the review is negative and if to describe all that I had to experience during the days of examination, what moral, psychological and physiological trauma I received, this report will take 2-3 pages. However, if you want I can send it to you separately. I will definitely write a negative review on the clinic's website!
As I have already written - the team of radiologists, the professional skills of the gastroendoscopy team !
Administrative and coordination work with patients
About Bookimed service
I am satisfied with the professional work, support and assistance of the Bookimed team! Thank you to my coordinator Stanislav for his help, involvement and constant - almost 24/7 support!
Maiia Shostak • Breast augmentation
Germany
Sep 12, 2025
Verified review.
I had a breast augmentation operation. It took a very long time to pass the tests, without an interpreter, the staff is not attentive, there was no consultation with the doctor after the operation, I only saw a nurse at the dressing .I did not get any answers to my questions .I was in the ward for 24 hours, the staff there is very good, thank them very much, the food is normal, clean, comfortable beds.After discharge, my ultrasound scans were lost...When I asked where they are, no one knows.Now it is already 8 days after the operation...I sent the pictures of the breast no response ....
Staying on the ward.
Work of nursing staff and coordinators
About Bookimed service
Bookimed I was very satisfied, my coordinator Christina is very nice, she is a professional.
Anonymous • Lipoma Removal
Poland
Jan 28, 2025
Verified review.
God bless everyone
Excellent medical team, the operation was done perfectly God bless everyone. Excellent attention of nurses after the operation in the ward. Excellent accompaniment of supervisors in polyclinics quickly carried out before the operation onalyses settlement in the hotel. The supervisor after discharge not once interested in my well-being I am satisfied with everything a huge THANK YOU.
Clarity of decision making by the treating Surgeon.
There isn't.
About Bookimed service
Called the company and agreed with Corina of the curators about the disease question, she gave an answer to the request for the operation, booked a hotel, made a deposit, came to the hotel, settled in the morning, did all the tests, the next day the operation was performed, everything was fine.
Sof'ya • Facelift
Israel
Feb 7, 2025
Verified review.
I will start with the supervisor: Karina, a wonderful girl, very friendly and professional, I was delighted with her
It's a nice small clinic. I will start with the supervisor: Karina, a wonderful girl, very friendly and professional, I was delighted with her. The nurses are mostly adult women with a lot of experience. The night after the operation I was pleasantly surprised that after pressing the call button I did not have to wait for them to come at all. The surgeon and anaesthetist are professionals.
Experienced nursing staff and a wonderful supervisor Karina
You need to be prepared for the fact that different countries have different ways of providing medical services. (This is not a disadvantage, it is a fact that should be treated with understanding :)).
About Bookimed service
Great platform. Very fast and professional response. My supervisor Christina, a wonderful girl, a great specialist, I am very grateful to her for her help
Anonymous • Rhinoplasty (nose job)
Switzerland
Mar 7, 2025
Verified review.
Surgeon pleasant kind helpful. However, not very transparent, I asked for a certain result. His assistant and he himself assured me that it was feasible and that I would get it. Nothing at all like what I had asked for and once you have paid the deposit it will be very difficult to get in touch with his personal assistant... fortunately there was the bookimed assistant who was always there to meet my expectations!
Hospital cleanliness. Hospital staff
Lack of transparency for the desired results!
About Bookimed service
Bookimed yes, but not the KCM clinic in
Elena • Breast lift
Austria
Nov 9, 2024
Verified review.
I was satisfied with everything
I was satisfied with everything. The staff literally led me by the hand to all the examinations. Dr Alexandra Luniewska listened to all my wishes and applied them during the operation. I can't say 100% yet, as it is 9 days after the operation, but based on what I can see, I am satisfied with the result.
About Bookimed service
I would like to thank the staff at Bookimed, special thanks to my supervisor Vera, who stayed in touch with me from the choice of clinic to the post-operative period.
Nataliya Nikulina • Breast augmentation
Germany
Oct 5, 2024
Verified review.
But everything went without complications and I received proper care
The clinic is well equipped, very clean, the staff is attentive. The hotel was very close by. The disadvantage I can call too short consultation on implants before the operation and lack of contact with the doctor after the operation. The doctor comes only for the operation. But everything went without complications and I received proper care. The nursing staff is very attentive, helpful and polite.
Comfort, cleanliness, equipment, nursing staff and coordinators.
Insufficient time to consult a doctor. Lack of contact with her after the operation. The doctor comes only for the operation and after the operation I had contact only with the nurses. They took photos during the dressing. Probably for the doctor.
About Bookimed service
The operator was very quick to respond to my questions. Good work
Sasha Ivanishyn • Capsule endoscopy
Ukraine
Dec 6, 2024
Verified review.
Firstly, the examination was at 2 pm, the day before the examination they wanted to postpone it to 11 am. I arrived from another country early at 12 pm. I filled out the documents in 30 minutes and sat in the corridor until 5 pm (I didn't eat anything for almost 24 hours). It was agreed to do an ultrasound and gastroscopy with a biopsy. They only did a gastroscopy. No one returned the money for the biopsy. At first they served foreign clients, they told me to wait until the end of the working day. Horrible attitude. I DO NOT RECOMMEND!!!! Ukrainians for sure... they have a different attitude towards foreign guests..)))
About Bookimed service
Firstly, the examination was at 2 pm, the day before the examination they wanted to postpone it to 11 am. I arrived from another country early at 12 pm. I filled out the documents in 30 minutes and sat in the corridor until 5 pm (I didn't eat anything for almost 24 hours). It was agreed to do an ultrasound and gastroscopy with a biopsy. They only did a gastroscopy. No one returned the money for the biopsy. At first they served foreign clients, they told me to wait until the end of the working day. Horrible attitude. I DO NOT RECOMMEND!!!! Ukrainians for sure... they have a different attitude towards foreign guests..)))
Iryna • Urological examination with MRI
Ukraine
Jun 4, 2024
Verified review.
Once again many thanks to Egor for his professionalism and brilliantly done work
I would like to highlight the work of our supervisor Egor and express my gratitude to him for his help and professional work! From the first minutes of communication, we felt that we were in safe hands. All questions were solved quickly and professionally! Egor, showed excellent professional and human qualities! The clinic was selected according to our request and on the day necessary for us to visit We had force majeure circumstances, and thanks to the professionalism of Egor, the issue was resolved immediately. In the future we will work only with him!!! Once again many thanks to Egor for his professionalism and brilliantly done work.
Quick resolution of issues
About Bookimed service
We are very grateful for the solution of the issue and the help in choosing a clinic.
YUliya • Basic check-up
Poland
Dec 7, 2023
Verified review.
I especially want to express my gratitude to the neurologist, who is a super professional in her field
We met at the specified time, the clinic employee spoke different languages and accompanied us everywhere. All diagnostics were carried out as comfortably and efficiently as possible, the clinic staff were very friendly and competent. A complete check-up of the body and consultations with specialists took 2 and a half days, which could not but rejoice. All results were provided in full as quickly as possible. All recommendations and treatments are prescribed. I especially want to express my gratitude to the neurologist, who is a super professional in her field.
Support from the Bookimed operator is priceless)
About Bookimed service
A very attentive consultant, they approached my question with knowledge, very good moral support.