To homepage

Updated: Apr 2025

Medipol Mega University Hospital: Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

4.8
Overall patient satisfaction with Medipol Mega University Hospital in Turkey
Why people choose
Bookimed

We're here to find the best match for you.

Don't take our word for it - hear straight from patients

All reviews are 100% real - left by patients who booked through our platform.

We never hide negative feedback - you should know both the pros and cons before making a decision.

We work only with clinics that consistently receive positive reviews from our patients and medical coordinators.

What patients say about Infertility at Medipol Mega University Hospital

How convenient is the clinic location and access?

Patients consistently praise the convenience of clinic locations and logistics support. Memorial Clinic gets frequent mentions for being easily accessible, with patients noting they 'did not even feel that another country' thanks to seamless transfers. Airport pickups, hotel shuttles, and clinic transportation are described as punctual and comfortable. One patient appreciated living 'not far from the clinic' with convenient first-day transfers. Some experienced delays with visa documentation processing, though the comprehensive support system made travel logistics smooth overall. The clinics are described as 'modern, comfortable and spacious' with everything feeling well-organized.

Reviews that answered this question:

Роза
Turkey
Apr 17, 2026
Verified review.
The clinic is modern, comfortable and spacious. The specialist with whom we dealt is very highly qualified, sensitive. Our guide-translator Anna was very helpful. Cars for bringing in and taking away from the clinic were comfortable and served on time and accurately. I recommend this clinic to everyone who needs help. Thanks to the doctors and staff of the clinic.
Irina
Turkey
Apr 17, 2026
Verified review.
I thank bookimed for organizing the visit to the clinic. Everything was organized very conveniently and quickly. They were always in touch and answered questions. Everything is fine)
Svetla George
Turkey
Apr 17, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

Are there any hidden or extra costs?

Patients generally find the pricing transparent with services matching what they paid for. One noted the clinic offers 'reasonable price for services, medications' with good 'price = quality' balance. However, some discovered additional testing costs weren't initially discussed, with one mentioning unexpected expenses when 'some tests were not tested to determine the proper stimulation' after an unsuccessful attempt. Despite this, the overall sentiment suggests costs align with the quality of care received, though it's worth confirming all potential testing needs upfront during consultation.

Reviews that answered this question:

Svetla George
Turkey
Apr 17, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How effective are the treatment results?

Treatment effectiveness varies, with clinics being transparent about realistic expectations from the start. One clinic immediately warned that chances were 'very low' for their specific case, showing honest communication rather than false promises. Some patients experienced negative results despite standard protocols, though they appreciated the straightforward approach. Others discovered that additional testing was needed after unsuccessful attempts to determine proper stimulation methods. The overall sentiment reflects that while success isn't guaranteed, clinics provide thorough evaluations and realistic assessments of individual chances.

Reviews that answered this question:

Guzal Yusupova
Turkey
Apr 17, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.

How experienced and professional are the doctors?

Patients consistently describe doctors as highly qualified and experienced, particularly with complex cases. Dr. Semra Kahraman receives special praise for her 'competence, experience and professionalism' leading to successful outcomes. Reviewers appreciate that doctors take time to listen carefully and answer questions thoroughly, with one noting the doctor wasn't 'in a hurry as in other clinics.' Some mention inconsistent coordination support, though the medical expertise remains 'top notch.' The overall impression is of skilled specialists who inspire confidence and deliver personalized care for fertility treatments.

Reviews that answered this question:

Anna
Turkey
Apr 17, 2026
Verified review.
Thank you very much to everyone who helped us at Memorialple Clinic. Special thanks to the attending physician Dr Semra Kahraman, thanks to her competence, experience and professionalism, everything worked out for us✨ I wish that everything works out and everyone is healthy and happy 😍
Guzal Yusupova
Turkey
Apr 17, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.

How supportive and caring is the clinic staff?

Patients consistently describe clinic staff as attentive and caring, with coordinators who explain everything clearly and stay close throughout the process. One couple felt so supported they 'did not even feel that another country.' Staff are called 'top notch' and 'wonderful, positive, attentive.' The comprehensive support includes airport transfers and translators who accompany patients even into operating rooms. Some noted occasional language barriers when primary translators weren't available, though the overall care remained excellent. The polite, professional approach helps international patients feel comfortable and well-cared for during their fertility journey.

Reviews that answered this question:

Client
Turkey
Apr 17, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Svetla George
Turkey
Apr 17, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How comfortable and modern are the clinic facilities?

Patients consistently describe Turkish fertility clinics as modern, comfortable spaces that feel professional and welcoming. One noted the clinic was 'clean, bright' with spacious layouts, while another called facilities 'modern, comfortable and spacious.' The established hospitals are described as 'well maintained and organized' with attentive care teams. Some experienced language barriers when translators weren't available, though this didn't detract from the overall quality. Transfer services are praised as comfortable and punctual. The facilities clearly match international standards, creating an environment where patients feel confident pursuing their fertility journey.

Reviews that answered this question:

Роза
Turkey
Apr 17, 2026
Verified review.
The clinic is modern, comfortable and spacious. The specialist with whom we dealt is very highly qualified, sensitive. Our guide-translator Anna was very helpful. Cars for bringing in and taking away from the clinic were comfortable and served on time and accurately. I recommend this clinic to everyone who needs help. Thanks to the doctors and staff of the clinic.
Svetla George
Turkey
Apr 17, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

Will language barriers affect my treatment?

Patients generally find communication manageable with dedicated translators provided at Turkish fertility clinics. One couple noted they 'did not even feel that another country, everything went easy' with translators present even in operating rooms. Several praised specific translators for being helpful and attentive throughout their journey. Some experienced delays when translators weren't immediately available or had heavy patient loads, though clinics typically resolve these scheduling issues. The consensus is that language support is 'good' and comprehensive, with patients feeling well-supported despite initial concerns about the language barrier.

Reviews that answered this question:

Client
Turkey
Apr 17, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Svetla George
Turkey
Apr 17, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How clear and organized is the clinic's paperwork?

Patients describe Turkish fertility clinics as 'well maintained and organized' with efficient intake processes. Reception staff quickly handle patient data and test results, with one noting how smoothly everything was processed upon arrival. Some experienced delays with visa documentation and invitation letters, though the medical paperwork itself remained well-organized. Translators are readily available to help navigate documentation in multiple languages. The clinics provide clear upfront information about treatment chances and protocols, ensuring patients understand what to expect throughout their fertility journey.

Reviews that answered this question:

Svetla George
Turkey
Apr 17, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.
Guzal Yusupova
Turkey
Apr 17, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.

How convenient is the clinic location and access?

Patients consistently praise the convenience of clinic locations and logistics support. Memorial Clinic gets frequent mentions for being easily accessible, with patients noting they 'did not even feel that another country' thanks to seamless transfers. Airport pickups, hotel shuttles, and clinic transportation are described as punctual and comfortable. One patient appreciated living 'not far from the clinic' with convenient first-day transfers. Some experienced delays with visa documentation processing, though the comprehensive support system made travel logistics smooth overall. The clinics are described as 'modern, comfortable and spacious' with everything feeling well-organized.

Reviews that answered this question:

Роза
Turkey
Apr 17, 2026
Verified review.
The clinic is modern, comfortable and spacious. The specialist with whom we dealt is very highly qualified, sensitive. Our guide-translator Anna was very helpful. Cars for bringing in and taking away from the clinic were comfortable and served on time and accurately. I recommend this clinic to everyone who needs help. Thanks to the doctors and staff of the clinic.
Irina
Turkey
Apr 17, 2026
Verified review.
I thank bookimed for organizing the visit to the clinic. Everything was organized very conveniently and quickly. They were always in touch and answered questions. Everything is fine)
Svetla George
Turkey
Apr 17, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

Are there any hidden or extra costs?

Patients generally find the pricing transparent with services matching what they paid for. One noted the clinic offers 'reasonable price for services, medications' with good 'price = quality' balance. However, some discovered additional testing costs weren't initially discussed, with one mentioning unexpected expenses when 'some tests were not tested to determine the proper stimulation' after an unsuccessful attempt. Despite this, the overall sentiment suggests costs align with the quality of care received, though it's worth confirming all potential testing needs upfront during consultation.

Reviews that answered this question:

Svetla George
Turkey
Apr 17, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How effective are the treatment results?

Treatment effectiveness varies, with clinics being transparent about realistic expectations from the start. One clinic immediately warned that chances were 'very low' for their specific case, showing honest communication rather than false promises. Some patients experienced negative results despite standard protocols, though they appreciated the straightforward approach. Others discovered that additional testing was needed after unsuccessful attempts to determine proper stimulation methods. The overall sentiment reflects that while success isn't guaranteed, clinics provide thorough evaluations and realistic assessments of individual chances.

Reviews that answered this question:

Guzal Yusupova
Turkey
Apr 17, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.

How experienced and professional are the doctors?

Patients consistently describe doctors as highly qualified and experienced, particularly with complex cases. Dr. Semra Kahraman receives special praise for her 'competence, experience and professionalism' leading to successful outcomes. Reviewers appreciate that doctors take time to listen carefully and answer questions thoroughly, with one noting the doctor wasn't 'in a hurry as in other clinics.' Some mention inconsistent coordination support, though the medical expertise remains 'top notch.' The overall impression is of skilled specialists who inspire confidence and deliver personalized care for fertility treatments.

Reviews that answered this question:

Anna
Turkey
Apr 17, 2026
Verified review.
Thank you very much to everyone who helped us at Memorialple Clinic. Special thanks to the attending physician Dr Semra Kahraman, thanks to her competence, experience and professionalism, everything worked out for us✨ I wish that everything works out and everyone is healthy and happy 😍
Guzal Yusupova
Turkey
Apr 17, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.

How supportive and caring is the clinic staff?

Patients consistently describe clinic staff as attentive and caring, with coordinators who explain everything clearly and stay close throughout the process. One couple felt so supported they 'did not even feel that another country.' Staff are called 'top notch' and 'wonderful, positive, attentive.' The comprehensive support includes airport transfers and translators who accompany patients even into operating rooms. Some noted occasional language barriers when primary translators weren't available, though the overall care remained excellent. The polite, professional approach helps international patients feel comfortable and well-cared for during their fertility journey.

Reviews that answered this question:

Client
Turkey
Apr 17, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Svetla George
Turkey
Apr 17, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How comfortable and modern are the clinic facilities?

Patients consistently describe Turkish fertility clinics as modern, comfortable spaces that feel professional and welcoming. One noted the clinic was 'clean, bright' with spacious layouts, while another called facilities 'modern, comfortable and spacious.' The established hospitals are described as 'well maintained and organized' with attentive care teams. Some experienced language barriers when translators weren't available, though this didn't detract from the overall quality. Transfer services are praised as comfortable and punctual. The facilities clearly match international standards, creating an environment where patients feel confident pursuing their fertility journey.

Reviews that answered this question:

Роза
Turkey
Apr 17, 2026
Verified review.
The clinic is modern, comfortable and spacious. The specialist with whom we dealt is very highly qualified, sensitive. Our guide-translator Anna was very helpful. Cars for bringing in and taking away from the clinic were comfortable and served on time and accurately. I recommend this clinic to everyone who needs help. Thanks to the doctors and staff of the clinic.
Svetla George
Turkey
Apr 17, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

Will language barriers affect my treatment?

Patients generally find communication manageable with dedicated translators provided at Turkish fertility clinics. One couple noted they 'did not even feel that another country, everything went easy' with translators present even in operating rooms. Several praised specific translators for being helpful and attentive throughout their journey. Some experienced delays when translators weren't immediately available or had heavy patient loads, though clinics typically resolve these scheduling issues. The consensus is that language support is 'good' and comprehensive, with patients feeling well-supported despite initial concerns about the language barrier.

Reviews that answered this question:

Client
Turkey
Apr 17, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Svetla George
Turkey
Apr 17, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How clear and organized is the clinic's paperwork?

Patients describe Turkish fertility clinics as 'well maintained and organized' with efficient intake processes. Reception staff quickly handle patient data and test results, with one noting how smoothly everything was processed upon arrival. Some experienced delays with visa documentation and invitation letters, though the medical paperwork itself remained well-organized. Translators are readily available to help navigate documentation in multiple languages. The clinics provide clear upfront information about treatment chances and protocols, ensuring patients understand what to expect throughout their fertility journey.

Reviews that answered this question:

Svetla George
Turkey
Apr 17, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.
Guzal Yusupova
Turkey
Apr 17, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.
820К+ patients have got assistance since 2014
50 countries
1,500 clinics
6K+ reviews
3K+ qualified doctors

Patient Choice Award

Based on consistent praise in patient reviews

1

⭐️ Top-Rated Clinic

4.7 Excellent

441 reviews

Cayetana Barbed

Fertility specialist

23 years of experience

Book consultation

❤️ In demand by patients

2

4.4 Excellent

26 reviews

Berk Angun

Fertility specialist

35 years of experience

Surgeon's portfolio

Book consultation

💚 Specials for Bookimed patients

3

4.6 Excellent

517 reviews

Tayfun Kutlu

Fertility specialist

35 years of experience

Book consultation

Reviews.381 patients have trusted Medipol Mega University Hospital with their treatment journeys in Turkey

Patient reviews

4.6
Excellent score
473 patient verified reviews
1 star
0%
2 stars
0%
3 stars
0%
4 stars
20%
5 stars
80%
Medipol Mega University Hospital overall rate includes
4.7/5
Doctor
4.7/5
Staff
4.7/5
Facilities
4.7/5
Language assistance
4.8/5
Support
1-10 of 381 reviews
Dinara Aidarbayeva • Premium Check up
Kazakhstan
Apr 4, 2025
Verified review.
We were very satisfied with the quality of service
We had a check-up at Medipol global clinic, we were very satisfied with the quality of service. Everything is clear, accessible, prompt and most importantly professional! We were examined, treatment was prescribed, we will believe that it will help us and we will be cured! I would like to thank all the doctors, staff of the check-up department and interpreter Zarina for your attitude and your professional approach to each patient. I would also like to thank Svetlana, Bookimed coordinator, for the excellent organisation of our check-up and for her humanity, kindness and empathy!
Professionalism of doctors, efficiency and attitude to patients
About Bookimed service
The coordinator Svetlana helped us with the organisation of the trip (airport-hotel transfer, clinic hotel (each visit), airport hotel, programme selection, etc.). I would like to express my gratitude to her for her kindness, for the way she managed to make us feel at ease, for her professionalism (she clarified in detail what was bothering us and together with the clinic in online format selected a check-up programme), for her humanity and for her support. She was always in touch with me and at the end she was very worried about the results of the check-up. Such an attitude to a complete stranger is rare nowadays. I thank Svetlana and wish her health, happiness, prosperity and all the best 🌷🌷🌷🌷
Владислав • Brain tumor
Ukraine
Sep 23, 2022
Verified review.
"Marina Provided us with moral support documentary for the second time at the highest level
Hello, my name is Vladislav Ivanov, Ukraine, Odessa city. In February 2021, my daughter Vlada was diagnosed with anaplastic ependymoma, we went to the doctors for a week trying to find out why the child started having severe headaches. They went through examinations, did an MRI, and as a fact, they found a brain tumor. That's when the ground slipped from under my feet. Realization has come - this has already happened, which means you need to quickly take action. The first thing we did was go to the children's hospital in Kyiv, the child was given a shunt. But unfortunately, fluid began to collect in my head and my vision began to fall sharply. The doctors explained that an operation was urgently needed. We did not have a large accumulated amount, and we decided to complete the operation abroad. We contacted Bookmed. We contacted the employee Marina. Marina quickly found a clinic for us in Turkey, organized a trip for us, flew to Turkey in a matter of days. The hospital was already waiting for us. Examined, took blood for tests and the next day an operation was scheduled. Everything went well. Then they underwent a course of radiotherapy. The results are positive, we were sent home to Ukraine (August 2021). Every 3 months they underwent MRI, the pictures were good .. But a year later, in March 2022, we heard the terrible words “relapse”, “war”. Hastily collected the necessary documents and left for Lviv. From there, by large buses, all children with cancer began to be taken out along the humanitarian corridor from Ukraine to Europe. The daughter and his wife were assigned to France. A second operation was performed, the tumor was removed, and after that a course of chemotherapy was prescribed. After a month of taking the course, the doctor said that chemotherapy was not helping. The doctor suggested experimental chemotherapy, but that didn't help either. As a result, the daughter is getting worse and worse every day. The child began to walk badly, the right leg and handle practically do not work. The child melted before my eyes. It's all very scary, but it's worse to leave Vlad without an opportunity for treatment. I again turned to Marina Bookmed Marina again very quickly found us a hospital in Turkey, helped us with the flight Paris Istanbul. Arrived at the hospital 2 days later, the operation was successful!!! After the operation, the child began to talk, swallow, and after a couple of days to walk. What I want to say Bookmed in particular Marina Provided us with moral support documentary for the second time at the highest level. Marina many thanks to you and your team THANK YOU.
About Bookimed service
Undoubtedly
Ion Scripliuc • Epilepsy
Moldova
Feb 22, 2024
Verified review.
The professionalism of the doctors is top notch
The professionalism of the doctors is top notch. The availability of modern equipment is attractive. The medical staff is attentive and responsive to patients. Excellent work of the international department in terms of logistics and translators, which allows you to concentrate as much as possible on the diagnosis and communication with doctors. Availability of separate rooms per patient during hospitalization. Ensuring adequate prices for hotel rooms. In simple words: the transfer operates from the airport to the hotel and back, daily to the clinic and back to the hotel. There was always a translator with us at the clinic who took us where we needed to go. We received professional medical care.
In this section I would like to note the excellent work of the translator Ayla. A wonderful young woman who exudes confidence, calmness and positivity.
I wish all translators were like Ayla).
About Bookimed service
Through Bookimed we received comprehensive information for review.
Яна • Сonsultation with a dermatologist
Turkey
Feb 2, 2024
Verified review.
Very satisfied and liked it
I see this clinic on a regular basis. I like everything very much. Large and clean clinic. Competent doctors are working. The first two times there were problems with translators, 2 translators were illiterate and irresponsible. Then they replaced me and gave me a very responsible and decent translator. Very satisfied and liked it
Logistics attentiveness. Drivers. Coordinators
Please pay attention to the old girl. My translator and I ask you to have a conversation with her! Due to her inattention and irresponsibility, I lost my appointment with the dermatologist and had to wait an additional 1.5 hours. Plus, after that she didn’t translate for me and asked another girl, but she spoke English and was not a native speaker of my language! Please pay attention to this
About Bookimed service
I would like to thank Yulia for her attentiveness and responsiveness to me
YUliya • Lymphangioma
Ukraine
Jan 26, 2024
Verified review.
The organization of the trip is at the highest level, the organization is impressive
Everything is very well organized, fast communication between the doctor, translator, and financial department. We had a problem with housing, they didn’t abandon us at night, the clinic staff helped. We did an examination, so I can’t say about the results of the treatment yet. The facilities at the clinic are wonderful, we consulted with 2 doctors, we have a diagnosis and a treatment method. The radiologist is competent and specialist, but not verbose. I didn’t have enough explanations about the risks, etc., the plastic surgeon explained everything in detail, answered all my questions, he was a very nice person. The organization of the trip is at the highest level, the organization is impressive. The diagnosis has been made, treatment methods have been determined, we plan to come for treatment in six months, because the prices are too expensive for us. I can write about the quality of treatment after treatment.
The organization from arrival to departure is superb.
All liked it.
About Bookimed service
They always answer quickly; when I was traveling, I felt supported and that they wouldn’t leave me alone in a foreign country.
Яна • MRI of the spine cord
Turkey
Oct 28, 2023
Verified review.
I really liked the clinic
I really liked the clinic. Logistics. Transfer. The doctors are competent. Competent. The equipment in the clinic is new and excellent. But the translators were very upset, it spoiled my impression of the clinic. This made me very sad! The quality of the translation was incompetent, poor, slow, disorganized, very often different information, they did not answer my questions and I had to ask the same question 5 times to get an answer or an appointment with the doctor. They made mistakes regarding the diagnosis. It is unacceptable . I advise you to pay attention to translators and pay attention to the quality of their work! This spoils the reputation of the clinic!
About Bookimed service
I really liked the clinic, the doctors are very knowledgeable and competent, but I was disappointed by the translators, I didn’t like the quality of the translators’ work
Асель • Video-EEG monitoring
Kazakhstan
Oct 12, 2023
Verified review.
may Allah grant our further treatment will be even better🤲🏻🤲🏻🤲🏻
Hello! I don’t regret that I sent the request, they gave an answer in advance, there are also comments, thanks to the doctor Kurshad Aydin, he calmed us down, of course, by the Will of Allah, glory to Him, they found Kurshad on the Internet, the professor has no doubt about the words, explains everything clearly and understandably, thanks to the translator Rubaba, I translated everything word for word, I explained I don’t regret that I flew to Turkey and underwent some consultations, may Allah grant our further treatment will be even better🤲🏻🤲🏻🤲🏻
About Bookimed service
From the very first days of the request, the coordinators were always in touch, all the doctor’s data from Turkey was passed on to us, that is, preliminary comments on the cost of services, they even selected hotels near the clinic for convenience, thank you, Maria is immediately visible as a professional in her field, thank you very much, may Allah bless you with health🤲🏻🤲🏻🤲 🏻
Гульноза • Nasopharyngeal cancer
Uzbekistan
Jul 27, 2023
Verified review.
The most important thing in life is health, I completely changed my priorities, because when you understand that you can’t do anything, you start just asking Allah
Hello! I thank the bookimed team for getting us to the clinic in Medipol Turkey. I was very confused and did not even know how to find a clinic! I accidentally looked at this clinic on YouTube and decided to write to bookimed. You just have no idea how scared I was thinking if I was doing the right thing! It turns out to be very correct. I got good doctors. I am satisfied. God forbid that my son recovers and that no one ever gets sick. Many thanks to Marina, she is always my motivator at any time, I can write to her, she will gladly answer and explain everything to me. May Allah grant you all long life and health! Come visit us in Tashkent, I love you all! The most important thing in life is health, I completely changed my priorities, because when you understand that you can’t do anything, you start just asking Allah.
Tamila Djuraeva • Neuritis of the facial nerve
Uzbekistan
Feb 10, 2019
Verified review.
Konsul 'tantu Kirillu i osobaya blagodarnost'
Klinika ochen "ponravilos", esli nachat "s organozacii vsey konsul" tacii, to vse predusmotreno do malen "kih detaley. Sami vrachi otlichnie! Ogromnoe spasibo perevodchicce Zulfie! Konsul "tantu Kirillu i osobaya blagodarnost"
Самат • Cirrhosis
Kazakhstan
Nov 28, 2022
Verified review.
- The doctor seems to be experienced, he seems to have told everything, he gave answers to our questions
The organization was a success, transfer, hotel reservation. The doctor seems to be experienced, he seems to have told everything, he gave answers to our questions, but it seems that he didn’t get into our problem, it’s clear that this is his daily work, but for some reason it seemed that they would give us more time and take care of our issue more closely, but our expectations are our problems. They were not in the hospital, there was only a diagnosis.
About Bookimed service
Unfortunately, I don’t know what their duties were.