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Updated: Feb 2026

Medipol Mega University Hospital: Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

4.6
Overall patient satisfaction with Medipol Mega University Hospital in Turkey
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What patients say about Deep brain stimulation (DBS) surgery at Medipol Mega University Hospital

How convenient is the clinic location and access?

Patients describe the clinic location and access as highly convenient, with comprehensive support from arrival to departure. Services begin right at the airport with transfers provided. One patient noted everything was included: 'tickets, transfer, transport there, cross-over, accommodation and food.' The clinic handles logistics seamlessly, allowing families to focus on medical care rather than navigation. Another mentioned preferring hotels 'near from the central' for programming visits. Some found meal arrangements for companions required separate payment, though overall coordination remained 'high-quality.' International patients consistently praise the end-to-end travel support.

Reviews that answered this question:

Rano
Turkey
Mar 11, 2026
Verified review.
I express my gratitude for your support and help. The clinic provided high-quality services starting from the airport. The doctor and all the staff are responsible and caring. We were very worried about the operation because of my mother’s age, but everything went well. I thank bookimed for recommending this particular clinic.
Руслан
Turkey
Mar 11, 2026
Verified review.
Good afternoon! The level is high! Medicine yakisna! The doctor is competent! Wow live in the wards super! Coordinator bookimed helped with everything! Post on the link! Vagal neochovano prizno zdivovanі usіm. In the first dvіnka to prilotu dodomu. Everything went beskoshtovno: tickets, transfer, transport there, cross-over, accommodation and food. They paid tilki for consulting a doctor and a procedure for an MRI and analytics and so on. Dyakuyu usіm hto byv zad_yany! Thank you !!!!!!!

Are there any hidden or extra costs?

Patient experiences with DBS surgery costs in Turkey reveal mostly transparent pricing, though some encountered additional expenses. One patient noted that while many services were included at no extra charge - 'tickets, transfer, transport, accommodation and food' - they only paid for 'consulting a doctor and procedure for MRI and analytics.' Another mentioned paying separately for meals for their companion, as these weren't automatically covered. One family found the total cost exceeded initial planning, though they felt the 'quality of care and successful outcome made it worthwhile.' Most patients describe the overall value as reasonable given the high standard of medical care received.

Reviews that answered this question:

Farida
Turkey
Mar 11, 2026
Verified review.
We had a very positive experience at the hospital. My father underwent surgery and we are grateful to say it was successful. The doctors and nurses were professional, attentive, and ensured he received excellent care throughout his stay. The hospital facilities were clean and well-organised, and everything went according to plan. The only thing worth mentioning is that the total cost exceeded what we initially planned for, but overall, the quality of care and the successful outcome made it worthwhile. We truly appreciate the support and dedication of the entire medical team.
Руслан
Turkey
Mar 11, 2026
Verified review.
Good afternoon! The level is high! Medicine yakisna! The doctor is competent! Wow live in the wards super! Coordinator bookimed helped with everything! Post on the link! Vagal neochovano prizno zdivovanі usіm. In the first dvіnka to prilotu dodomu. Everything went beskoshtovno: tickets, transfer, transport there, cross-over, accommodation and food. They paid tilki for consulting a doctor and a procedure for an MRI and analytics and so on. Dyakuyu usіm hto byv zad_yany! Thank you !!!!!!!

How effective are the treatment results?

Patients consistently report successful DBS surgery outcomes in Turkey, with many expressing deep gratitude for life-changing results. One patient was 'very pleased with the results,' while another described their experience as being at 'world level.' Dr. Ali Zirh receives particular praise, with patients calling him 'the best' and noting his precision in both surgery and equipment setup. Some mention the MRI examination rooms were quite cold, though this didn't affect the excellent medical outcomes. The neurological follow-up care also stands out, with patients appreciating the detailed therapy adjustments over several weeks that optimize their treatment results.

Reviews that answered this question:

ANDRII ZHADAN
Turkey
Mar 11, 2026
Verified review.
Operation DBS. Ali Zirch is the best and he has a good team . Because setting up the equipment is as important process for patients as the operation to install it. Honestly, I can't imagine that such an operation can be done in Ukraine.... Of course, there are young and promising doctors. But there is no equipment.
Farida
Turkey
Mar 11, 2026
Verified review.
We had a very positive experience at the hospital. My father underwent surgery and we are grateful to say it was successful. The doctors and nurses were professional, attentive, and ensured he received excellent care throughout his stay. The hospital facilities were clean and well-organised, and everything went according to plan. The only thing worth mentioning is that the total cost exceeded what we initially planned for, but overall, the quality of care and the successful outcome made it worthwhile. We truly appreciate the support and dedication of the entire medical team.
Rano
Turkey
Mar 11, 2026
Verified review.
I express my gratitude for your support and help. The clinic provided high-quality services starting from the airport. The doctor and all the staff are responsible and caring. We were very worried about the operation because of my mother’s age, but everything went well. I thank bookimed for recommending this particular clinic.
Руслан
Turkey
Mar 11, 2026
Verified review.
Good afternoon! The level is high! Medicine yakisna! The doctor is competent! Wow live in the wards super! Coordinator bookimed helped with everything! Post on the link! Vagal neochovano prizno zdivovanі usіm. In the first dvіnka to prilotu dodomu. Everything went beskoshtovno: tickets, transfer, transport there, cross-over, accommodation and food. They paid tilki for consulting a doctor and a procedure for an MRI and analytics and so on. Dyakuyu usіm hto byv zad_yany! Thank you !!!!!!!
Khanaliev Melikali
Turkey
Mar 11, 2026
Verified review.
I would like to thank the VHM Hospitals team for the services they provided to us. I had Deep Brain Stimulation (DBS) surgery here, and I am very pleased with the results.

How experienced and professional are the doctors?

Patients consistently describe Turkish DBS surgeons as highly skilled professionals who deliver exceptional results. Dr. Ali Zirh stands out repeatedly, with patients calling him 'the best' and praising his 'absolute professional' approach that's both precise and human. One patient noted they 'can't imagine that such an operation can be done' elsewhere, highlighting the advanced expertise available. The medical teams demonstrate thorough assessment capabilities and maintain constant support throughout treatment. Doctors provide comprehensive care with dedicated attention at every step, creating confidence in even complex neurological procedures.

Reviews that answered this question:

ANDRII ZHADAN
Turkey
Mar 11, 2026
Verified review.
Operation DBS. Ali Zirch is the best and he has a good team . Because setting up the equipment is as important process for patients as the operation to install it. Honestly, I can't imagine that such an operation can be done in Ukraine.... Of course, there are young and promising doctors. But there is no equipment.
Desislava
Turkey
Mar 11, 2026
Verified review.
I would like to express our satisfaction with the DBS operation, the stay in the hospital, which I dare to say at the world level. Dr. Ali Zirh is an absolute professional, precise, clear, concrete and above all very human. But I want to express my deepest and heartfelt thanks to our assistant from the first day, a month before we arrived at Mahmoud Kathab hospital, this young man is gifted with a huge heart, I think he was the person who made me choose MEDIPOL PARMERA etc. Ali Zarh. Last but not least, I am fascinated by the neurologist Dr. Basak and her team, who for 21 days took care of regulating the exact therapy and impulses of my husband. Our entire stay was reduced to the last detail for our benefit, to feel at home. We have not regretted it for a moment, that we chose MEDIPOL MEGA GROUP, thank you Mahmoud, you were born to help people like us!!! Please to reword Mahmoud Kathab ,he deserved a lot!!!
Anesa
Turkey
Mar 11, 2026
Verified review.
Best doctor and our translate Azra is great person, support 0:24, posibiliti to contact doctor.
Руслан
Turkey
Mar 11, 2026
Verified review.
Good afternoon! The level is high! Medicine yakisna! The doctor is competent! Wow live in the wards super! Coordinator bookimed helped with everything! Post on the link! Vagal neochovano prizno zdivovanі usіm. In the first dvіnka to prilotu dodomu. Everything went beskoshtovno: tickets, transfer, transport there, cross-over, accommodation and food. They paid tilki for consulting a doctor and a procedure for an MRI and analytics and so on. Dyakuyu usіm hto byv zad_yany! Thank you !!!!!!!
Heng
Turkey
Mar 11, 2026
Verified review.
The coordinator, the neurologist and the doctor were all very professional and through in their assessment during the video meeting

How comfortable and modern are the clinic facilities?

Patients consistently describe Turkish DBS facilities as impressively modern and comfortable. One called the hospital 'world level,' while another was struck by the 'scale, cleanliness and quality of service.' The facilities feature advanced equipment that patients say isn't available in their home countries. Staff attention to detail stands out—one patient noted how 'our entire stay was reduced to the last detail for our benefit, to feel at home.' Some mentioned the MRI room being quite cold during lengthy procedures, though this didn't overshadow the overall positive experience. Patients describe facilities as 'very clean' and 'well-organised' with professional, attentive staff throughout.

Reviews that answered this question:

ANDRII ZHADAN
Turkey
Mar 11, 2026
Verified review.
Operation DBS. Ali Zirch is the best and he has a good team . Because setting up the equipment is as important process for patients as the operation to install it. Honestly, I can't imagine that such an operation can be done in Ukraine.... Of course, there are young and promising doctors. But there is no equipment.
Farida
Turkey
Mar 11, 2026
Verified review.
We had a very positive experience at the hospital. My father underwent surgery and we are grateful to say it was successful. The doctors and nurses were professional, attentive, and ensured he received excellent care throughout his stay. The hospital facilities were clean and well-organised, and everything went according to plan. The only thing worth mentioning is that the total cost exceeded what we initially planned for, but overall, the quality of care and the successful outcome made it worthwhile. We truly appreciate the support and dedication of the entire medical team.
Desislava
Turkey
Mar 11, 2026
Verified review.
I would like to express our satisfaction with the DBS operation, the stay in the hospital, which I dare to say at the world level. Dr. Ali Zirh is an absolute professional, precise, clear, concrete and above all very human. But I want to express my deepest and heartfelt thanks to our assistant from the first day, a month before we arrived at Mahmoud Kathab hospital, this young man is gifted with a huge heart, I think he was the person who made me choose MEDIPOL PARMERA etc. Ali Zarh. Last but not least, I am fascinated by the neurologist Dr. Basak and her team, who for 21 days took care of regulating the exact therapy and impulses of my husband. Our entire stay was reduced to the last detail for our benefit, to feel at home. We have not regretted it for a moment, that we chose MEDIPOL MEGA GROUP, thank you Mahmoud, you were born to help people like us!!! Please to reword Mahmoud Kathab ,he deserved a lot!!!
Gul'mairam
Turkey
Mar 11, 2026
Verified review.
Good afternoon! We are from Kyrgyzstan! We applied to the clinic through the bookimed website. The coordinator Anastasia was very helpful, everything was organised very clearly, we were never disappointed. The clinic itself is impressive in terms of scale, cleanliness and quality of service, the staff is friendly and attentive. Our interpreter Lamia worked with us, coordinated our logistics around the clinic, tried to ensure timely appointments with doctors, she was very comfortable and easy to communicate with. But, there was a moment with the examination: we were referred to MRI, the procedure was quite long, the room was quite cold, so I was very cold. As a recommendation - it would be good to warn patients about the need to maintain a certain temperature regime in this room and somehow provide comfort as much as possible. Overall, we are very satisfied with our visit to this clinic, the patient management tactics and we have a follow-up visit planned in 3 months.
Shaima
Turkey
Mar 11, 2026
Verified review.
It was a very pleasant experience. The hospital is very clean and the staff were helpful and professional. The medical workers answered all of our questions and concerns. They followed up with us extensively and ensured our patient’s safety and satisfaction.

Will language barriers affect my treatment?

Based on patient experiences, language barriers are effectively managed through dedicated interpreter services. Patients describe having 'personal interpreters' who provide comprehensive support, staying with them 'at every step' including in the operating theatre. International patients from countries like Kyrgyzstan found their interpreters 'very comfortable and easy to communicate with,' coordinating logistics and ensuring timely appointments. One patient praised their translator as a 'great person' offering '24/7 support' with direct doctor contact. The medical staff consistently answered questions and addressed concerns, making communication smooth throughout the treatment process.

Reviews that answered this question:

Galina OGARKOVA
Turkey
Mar 11, 2026
Verified review.
Professionalism of doctors!!! Having a personal interpreter, attention at every step, did not leave for a minute, even in the operating theatre! Such support!
Gul'mairam
Turkey
Mar 11, 2026
Verified review.
Good afternoon! We are from Kyrgyzstan! We applied to the clinic through the bookimed website. The coordinator Anastasia was very helpful, everything was organised very clearly, we were never disappointed. The clinic itself is impressive in terms of scale, cleanliness and quality of service, the staff is friendly and attentive. Our interpreter Lamia worked with us, coordinated our logistics around the clinic, tried to ensure timely appointments with doctors, she was very comfortable and easy to communicate with. But, there was a moment with the examination: we were referred to MRI, the procedure was quite long, the room was quite cold, so I was very cold. As a recommendation - it would be good to warn patients about the need to maintain a certain temperature regime in this room and somehow provide comfort as much as possible. Overall, we are very satisfied with our visit to this clinic, the patient management tactics and we have a follow-up visit planned in 3 months.
Anesa
Turkey
Mar 11, 2026
Verified review.
Best doctor and our translate Azra is great person, support 0:24, posibiliti to contact doctor.
Shaima
Turkey
Mar 11, 2026
Verified review.
It was a very pleasant experience. The hospital is very clean and the staff were helpful and professional. The medical workers answered all of our questions and concerns. They followed up with us extensively and ensured our patient’s safety and satisfaction.

How supportive and caring is the clinic staff?

Patients consistently describe Turkish clinic staff as exceptionally caring and attentive throughout their DBS journey. One family noted staff 'did not leave for a minute, even in the operating theatre' providing constant support. Another praised how staff were 'responsible and caring' during what they called a worrying time due to their mother's age. Some mentioned room temperature during MRI procedures could be more comfortable, though this didn't diminish their overall satisfaction. Staff attention extends to every detail, with patients feeling 'at home' and describing the experience as 'reduced to the last detail for our benefit.'

Reviews that answered this question:

Farida
Turkey
Mar 11, 2026
Verified review.
We had a very positive experience at the hospital. My father underwent surgery and we are grateful to say it was successful. The doctors and nurses were professional, attentive, and ensured he received excellent care throughout his stay. The hospital facilities were clean and well-organised, and everything went according to plan. The only thing worth mentioning is that the total cost exceeded what we initially planned for, but overall, the quality of care and the successful outcome made it worthwhile. We truly appreciate the support and dedication of the entire medical team.
Desislava
Turkey
Mar 11, 2026
Verified review.
I would like to express our satisfaction with the DBS operation, the stay in the hospital, which I dare to say at the world level. Dr. Ali Zirh is an absolute professional, precise, clear, concrete and above all very human. But I want to express my deepest and heartfelt thanks to our assistant from the first day, a month before we arrived at Mahmoud Kathab hospital, this young man is gifted with a huge heart, I think he was the person who made me choose MEDIPOL PARMERA etc. Ali Zarh. Last but not least, I am fascinated by the neurologist Dr. Basak and her team, who for 21 days took care of regulating the exact therapy and impulses of my husband. Our entire stay was reduced to the last detail for our benefit, to feel at home. We have not regretted it for a moment, that we chose MEDIPOL MEGA GROUP, thank you Mahmoud, you were born to help people like us!!! Please to reword Mahmoud Kathab ,he deserved a lot!!!
Galina OGARKOVA
Turkey
Mar 11, 2026
Verified review.
Professionalism of doctors!!! Having a personal interpreter, attention at every step, did not leave for a minute, even in the operating theatre! Such support!
Gul'mairam
Turkey
Mar 11, 2026
Verified review.
Good afternoon! We are from Kyrgyzstan! We applied to the clinic through the bookimed website. The coordinator Anastasia was very helpful, everything was organised very clearly, we were never disappointed. The clinic itself is impressive in terms of scale, cleanliness and quality of service, the staff is friendly and attentive. Our interpreter Lamia worked with us, coordinated our logistics around the clinic, tried to ensure timely appointments with doctors, she was very comfortable and easy to communicate with. But, there was a moment with the examination: we were referred to MRI, the procedure was quite long, the room was quite cold, so I was very cold. As a recommendation - it would be good to warn patients about the need to maintain a certain temperature regime in this room and somehow provide comfort as much as possible. Overall, we are very satisfied with our visit to this clinic, the patient management tactics and we have a follow-up visit planned in 3 months.
Shaima
Turkey
Mar 11, 2026
Verified review.
It was a very pleasant experience. The hospital is very clean and the staff were helpful and professional. The medical workers answered all of our questions and concerns. They followed up with us extensively and ensured our patient’s safety and satisfaction.

How convenient is the clinic location and access?

Patients describe the clinic location and access as highly convenient, with comprehensive support from arrival to departure. Services begin right at the airport with transfers provided. One patient noted everything was included: 'tickets, transfer, transport there, cross-over, accommodation and food.' The clinic handles logistics seamlessly, allowing families to focus on medical care rather than navigation. Another mentioned preferring hotels 'near from the central' for programming visits. Some found meal arrangements for companions required separate payment, though overall coordination remained 'high-quality.' International patients consistently praise the end-to-end travel support.

Reviews that answered this question:

Rano
Turkey
Mar 11, 2026
Verified review.
I express my gratitude for your support and help. The clinic provided high-quality services starting from the airport. The doctor and all the staff are responsible and caring. We were very worried about the operation because of my mother’s age, but everything went well. I thank bookimed for recommending this particular clinic.
Руслан
Turkey
Mar 11, 2026
Verified review.
Good afternoon! The level is high! Medicine yakisna! The doctor is competent! Wow live in the wards super! Coordinator bookimed helped with everything! Post on the link! Vagal neochovano prizno zdivovanі usіm. In the first dvіnka to prilotu dodomu. Everything went beskoshtovno: tickets, transfer, transport there, cross-over, accommodation and food. They paid tilki for consulting a doctor and a procedure for an MRI and analytics and so on. Dyakuyu usіm hto byv zad_yany! Thank you !!!!!!!

Are there any hidden or extra costs?

Patient experiences with DBS surgery costs in Turkey reveal mostly transparent pricing, though some encountered additional expenses. One patient noted that while many services were included at no extra charge - 'tickets, transfer, transport, accommodation and food' - they only paid for 'consulting a doctor and procedure for MRI and analytics.' Another mentioned paying separately for meals for their companion, as these weren't automatically covered. One family found the total cost exceeded initial planning, though they felt the 'quality of care and successful outcome made it worthwhile.' Most patients describe the overall value as reasonable given the high standard of medical care received.

Reviews that answered this question:

Farida
Turkey
Mar 11, 2026
Verified review.
We had a very positive experience at the hospital. My father underwent surgery and we are grateful to say it was successful. The doctors and nurses were professional, attentive, and ensured he received excellent care throughout his stay. The hospital facilities were clean and well-organised, and everything went according to plan. The only thing worth mentioning is that the total cost exceeded what we initially planned for, but overall, the quality of care and the successful outcome made it worthwhile. We truly appreciate the support and dedication of the entire medical team.
Руслан
Turkey
Mar 11, 2026
Verified review.
Good afternoon! The level is high! Medicine yakisna! The doctor is competent! Wow live in the wards super! Coordinator bookimed helped with everything! Post on the link! Vagal neochovano prizno zdivovanі usіm. In the first dvіnka to prilotu dodomu. Everything went beskoshtovno: tickets, transfer, transport there, cross-over, accommodation and food. They paid tilki for consulting a doctor and a procedure for an MRI and analytics and so on. Dyakuyu usіm hto byv zad_yany! Thank you !!!!!!!

How effective are the treatment results?

Patients consistently report successful DBS surgery outcomes in Turkey, with many expressing deep gratitude for life-changing results. One patient was 'very pleased with the results,' while another described their experience as being at 'world level.' Dr. Ali Zirh receives particular praise, with patients calling him 'the best' and noting his precision in both surgery and equipment setup. Some mention the MRI examination rooms were quite cold, though this didn't affect the excellent medical outcomes. The neurological follow-up care also stands out, with patients appreciating the detailed therapy adjustments over several weeks that optimize their treatment results.

Reviews that answered this question:

ANDRII ZHADAN
Turkey
Mar 11, 2026
Verified review.
Operation DBS. Ali Zirch is the best and he has a good team . Because setting up the equipment is as important process for patients as the operation to install it. Honestly, I can't imagine that such an operation can be done in Ukraine.... Of course, there are young and promising doctors. But there is no equipment.
Farida
Turkey
Mar 11, 2026
Verified review.
We had a very positive experience at the hospital. My father underwent surgery and we are grateful to say it was successful. The doctors and nurses were professional, attentive, and ensured he received excellent care throughout his stay. The hospital facilities were clean and well-organised, and everything went according to plan. The only thing worth mentioning is that the total cost exceeded what we initially planned for, but overall, the quality of care and the successful outcome made it worthwhile. We truly appreciate the support and dedication of the entire medical team.
Rano
Turkey
Mar 11, 2026
Verified review.
I express my gratitude for your support and help. The clinic provided high-quality services starting from the airport. The doctor and all the staff are responsible and caring. We were very worried about the operation because of my mother’s age, but everything went well. I thank bookimed for recommending this particular clinic.
Руслан
Turkey
Mar 11, 2026
Verified review.
Good afternoon! The level is high! Medicine yakisna! The doctor is competent! Wow live in the wards super! Coordinator bookimed helped with everything! Post on the link! Vagal neochovano prizno zdivovanі usіm. In the first dvіnka to prilotu dodomu. Everything went beskoshtovno: tickets, transfer, transport there, cross-over, accommodation and food. They paid tilki for consulting a doctor and a procedure for an MRI and analytics and so on. Dyakuyu usіm hto byv zad_yany! Thank you !!!!!!!
Khanaliev Melikali
Turkey
Mar 11, 2026
Verified review.
I would like to thank the VHM Hospitals team for the services they provided to us. I had Deep Brain Stimulation (DBS) surgery here, and I am very pleased with the results.

How experienced and professional are the doctors?

Patients consistently describe Turkish DBS surgeons as highly skilled professionals who deliver exceptional results. Dr. Ali Zirh stands out repeatedly, with patients calling him 'the best' and praising his 'absolute professional' approach that's both precise and human. One patient noted they 'can't imagine that such an operation can be done' elsewhere, highlighting the advanced expertise available. The medical teams demonstrate thorough assessment capabilities and maintain constant support throughout treatment. Doctors provide comprehensive care with dedicated attention at every step, creating confidence in even complex neurological procedures.

Reviews that answered this question:

ANDRII ZHADAN
Turkey
Mar 11, 2026
Verified review.
Operation DBS. Ali Zirch is the best and he has a good team . Because setting up the equipment is as important process for patients as the operation to install it. Honestly, I can't imagine that such an operation can be done in Ukraine.... Of course, there are young and promising doctors. But there is no equipment.
Desislava
Turkey
Mar 11, 2026
Verified review.
I would like to express our satisfaction with the DBS operation, the stay in the hospital, which I dare to say at the world level. Dr. Ali Zirh is an absolute professional, precise, clear, concrete and above all very human. But I want to express my deepest and heartfelt thanks to our assistant from the first day, a month before we arrived at Mahmoud Kathab hospital, this young man is gifted with a huge heart, I think he was the person who made me choose MEDIPOL PARMERA etc. Ali Zarh. Last but not least, I am fascinated by the neurologist Dr. Basak and her team, who for 21 days took care of regulating the exact therapy and impulses of my husband. Our entire stay was reduced to the last detail for our benefit, to feel at home. We have not regretted it for a moment, that we chose MEDIPOL MEGA GROUP, thank you Mahmoud, you were born to help people like us!!! Please to reword Mahmoud Kathab ,he deserved a lot!!!
Anesa
Turkey
Mar 11, 2026
Verified review.
Best doctor and our translate Azra is great person, support 0:24, posibiliti to contact doctor.
Руслан
Turkey
Mar 11, 2026
Verified review.
Good afternoon! The level is high! Medicine yakisna! The doctor is competent! Wow live in the wards super! Coordinator bookimed helped with everything! Post on the link! Vagal neochovano prizno zdivovanі usіm. In the first dvіnka to prilotu dodomu. Everything went beskoshtovno: tickets, transfer, transport there, cross-over, accommodation and food. They paid tilki for consulting a doctor and a procedure for an MRI and analytics and so on. Dyakuyu usіm hto byv zad_yany! Thank you !!!!!!!
Heng
Turkey
Mar 11, 2026
Verified review.
The coordinator, the neurologist and the doctor were all very professional and through in their assessment during the video meeting

How comfortable and modern are the clinic facilities?

Patients consistently describe Turkish DBS facilities as impressively modern and comfortable. One called the hospital 'world level,' while another was struck by the 'scale, cleanliness and quality of service.' The facilities feature advanced equipment that patients say isn't available in their home countries. Staff attention to detail stands out—one patient noted how 'our entire stay was reduced to the last detail for our benefit, to feel at home.' Some mentioned the MRI room being quite cold during lengthy procedures, though this didn't overshadow the overall positive experience. Patients describe facilities as 'very clean' and 'well-organised' with professional, attentive staff throughout.

Reviews that answered this question:

ANDRII ZHADAN
Turkey
Mar 11, 2026
Verified review.
Operation DBS. Ali Zirch is the best and he has a good team . Because setting up the equipment is as important process for patients as the operation to install it. Honestly, I can't imagine that such an operation can be done in Ukraine.... Of course, there are young and promising doctors. But there is no equipment.
Farida
Turkey
Mar 11, 2026
Verified review.
We had a very positive experience at the hospital. My father underwent surgery and we are grateful to say it was successful. The doctors and nurses were professional, attentive, and ensured he received excellent care throughout his stay. The hospital facilities were clean and well-organised, and everything went according to plan. The only thing worth mentioning is that the total cost exceeded what we initially planned for, but overall, the quality of care and the successful outcome made it worthwhile. We truly appreciate the support and dedication of the entire medical team.
Desislava
Turkey
Mar 11, 2026
Verified review.
I would like to express our satisfaction with the DBS operation, the stay in the hospital, which I dare to say at the world level. Dr. Ali Zirh is an absolute professional, precise, clear, concrete and above all very human. But I want to express my deepest and heartfelt thanks to our assistant from the first day, a month before we arrived at Mahmoud Kathab hospital, this young man is gifted with a huge heart, I think he was the person who made me choose MEDIPOL PARMERA etc. Ali Zarh. Last but not least, I am fascinated by the neurologist Dr. Basak and her team, who for 21 days took care of regulating the exact therapy and impulses of my husband. Our entire stay was reduced to the last detail for our benefit, to feel at home. We have not regretted it for a moment, that we chose MEDIPOL MEGA GROUP, thank you Mahmoud, you were born to help people like us!!! Please to reword Mahmoud Kathab ,he deserved a lot!!!
Gul'mairam
Turkey
Mar 11, 2026
Verified review.
Good afternoon! We are from Kyrgyzstan! We applied to the clinic through the bookimed website. The coordinator Anastasia was very helpful, everything was organised very clearly, we were never disappointed. The clinic itself is impressive in terms of scale, cleanliness and quality of service, the staff is friendly and attentive. Our interpreter Lamia worked with us, coordinated our logistics around the clinic, tried to ensure timely appointments with doctors, she was very comfortable and easy to communicate with. But, there was a moment with the examination: we were referred to MRI, the procedure was quite long, the room was quite cold, so I was very cold. As a recommendation - it would be good to warn patients about the need to maintain a certain temperature regime in this room and somehow provide comfort as much as possible. Overall, we are very satisfied with our visit to this clinic, the patient management tactics and we have a follow-up visit planned in 3 months.
Shaima
Turkey
Mar 11, 2026
Verified review.
It was a very pleasant experience. The hospital is very clean and the staff were helpful and professional. The medical workers answered all of our questions and concerns. They followed up with us extensively and ensured our patient’s safety and satisfaction.

Will language barriers affect my treatment?

Based on patient experiences, language barriers are effectively managed through dedicated interpreter services. Patients describe having 'personal interpreters' who provide comprehensive support, staying with them 'at every step' including in the operating theatre. International patients from countries like Kyrgyzstan found their interpreters 'very comfortable and easy to communicate with,' coordinating logistics and ensuring timely appointments. One patient praised their translator as a 'great person' offering '24/7 support' with direct doctor contact. The medical staff consistently answered questions and addressed concerns, making communication smooth throughout the treatment process.

Reviews that answered this question:

Galina OGARKOVA
Turkey
Mar 11, 2026
Verified review.
Professionalism of doctors!!! Having a personal interpreter, attention at every step, did not leave for a minute, even in the operating theatre! Such support!
Gul'mairam
Turkey
Mar 11, 2026
Verified review.
Good afternoon! We are from Kyrgyzstan! We applied to the clinic through the bookimed website. The coordinator Anastasia was very helpful, everything was organised very clearly, we were never disappointed. The clinic itself is impressive in terms of scale, cleanliness and quality of service, the staff is friendly and attentive. Our interpreter Lamia worked with us, coordinated our logistics around the clinic, tried to ensure timely appointments with doctors, she was very comfortable and easy to communicate with. But, there was a moment with the examination: we were referred to MRI, the procedure was quite long, the room was quite cold, so I was very cold. As a recommendation - it would be good to warn patients about the need to maintain a certain temperature regime in this room and somehow provide comfort as much as possible. Overall, we are very satisfied with our visit to this clinic, the patient management tactics and we have a follow-up visit planned in 3 months.
Anesa
Turkey
Mar 11, 2026
Verified review.
Best doctor and our translate Azra is great person, support 0:24, posibiliti to contact doctor.
Shaima
Turkey
Mar 11, 2026
Verified review.
It was a very pleasant experience. The hospital is very clean and the staff were helpful and professional. The medical workers answered all of our questions and concerns. They followed up with us extensively and ensured our patient’s safety and satisfaction.

How supportive and caring is the clinic staff?

Patients consistently describe Turkish clinic staff as exceptionally caring and attentive throughout their DBS journey. One family noted staff 'did not leave for a minute, even in the operating theatre' providing constant support. Another praised how staff were 'responsible and caring' during what they called a worrying time due to their mother's age. Some mentioned room temperature during MRI procedures could be more comfortable, though this didn't diminish their overall satisfaction. Staff attention extends to every detail, with patients feeling 'at home' and describing the experience as 'reduced to the last detail for our benefit.'

Reviews that answered this question:

Farida
Turkey
Mar 11, 2026
Verified review.
We had a very positive experience at the hospital. My father underwent surgery and we are grateful to say it was successful. The doctors and nurses were professional, attentive, and ensured he received excellent care throughout his stay. The hospital facilities were clean and well-organised, and everything went according to plan. The only thing worth mentioning is that the total cost exceeded what we initially planned for, but overall, the quality of care and the successful outcome made it worthwhile. We truly appreciate the support and dedication of the entire medical team.
Desislava
Turkey
Mar 11, 2026
Verified review.
I would like to express our satisfaction with the DBS operation, the stay in the hospital, which I dare to say at the world level. Dr. Ali Zirh is an absolute professional, precise, clear, concrete and above all very human. But I want to express my deepest and heartfelt thanks to our assistant from the first day, a month before we arrived at Mahmoud Kathab hospital, this young man is gifted with a huge heart, I think he was the person who made me choose MEDIPOL PARMERA etc. Ali Zarh. Last but not least, I am fascinated by the neurologist Dr. Basak and her team, who for 21 days took care of regulating the exact therapy and impulses of my husband. Our entire stay was reduced to the last detail for our benefit, to feel at home. We have not regretted it for a moment, that we chose MEDIPOL MEGA GROUP, thank you Mahmoud, you were born to help people like us!!! Please to reword Mahmoud Kathab ,he deserved a lot!!!
Galina OGARKOVA
Turkey
Mar 11, 2026
Verified review.
Professionalism of doctors!!! Having a personal interpreter, attention at every step, did not leave for a minute, even in the operating theatre! Such support!
Gul'mairam
Turkey
Mar 11, 2026
Verified review.
Good afternoon! We are from Kyrgyzstan! We applied to the clinic through the bookimed website. The coordinator Anastasia was very helpful, everything was organised very clearly, we were never disappointed. The clinic itself is impressive in terms of scale, cleanliness and quality of service, the staff is friendly and attentive. Our interpreter Lamia worked with us, coordinated our logistics around the clinic, tried to ensure timely appointments with doctors, she was very comfortable and easy to communicate with. But, there was a moment with the examination: we were referred to MRI, the procedure was quite long, the room was quite cold, so I was very cold. As a recommendation - it would be good to warn patients about the need to maintain a certain temperature regime in this room and somehow provide comfort as much as possible. Overall, we are very satisfied with our visit to this clinic, the patient management tactics and we have a follow-up visit planned in 3 months.
Shaima
Turkey
Mar 11, 2026
Verified review.
It was a very pleasant experience. The hospital is very clean and the staff were helpful and professional. The medical workers answered all of our questions and concerns. They followed up with us extensively and ensured our patient’s safety and satisfaction.
820К+ patients have got assistance since 2014
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Patient Choice Award

Based on consistent praise in patient reviews

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⭐️ Top-Rated Clinic

Strauss Ido

Neurosurgeon

Leading doctor for Deep brain stimulation (DBS) surgery

27 years of experience

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❤️ In demand by patients

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Zafer Orkun Toktas

Neurosurgeon

17 years of experience

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Reviews.13 patients have trusted Medipol Mega University Hospital with their treatment journeys in Turkey

Patient reviews

4.6
Excellent score
473 patient verified reviews
1 star
0%
2 stars
8%
3 stars
0%
4 stars
15%
5 stars
77%
Medipol Mega University Hospital overall rate includes
4.7/5
Doctor
4.7/5
Staff
4.7/5
Facilities
4.7/5
Language assistance
4.8/5
Support
1-10 of 13 reviews
Руслан • Deep brain stimulation (DBS) surgery
Ukraine
Dec 5, 2018
Verified review.
"Dyakuyu usіm hto byv zad_yany!"
Good afternoon! The level is high! Medicine yakisna! The doctor is competent! Wow live in the wards super! Coordinator bookimed helped with everything! Post on the link! Vagal neochovano prizno zdivovanі usіm. In the first dvіnka to prilotu dodomu. Everything went beskoshtovno: tickets, transfer, transport there, cross-over, accommodation and food. They paid tilki for consulting a doctor and a procedure for an MRI and analytics and so on. Dyakuyu usіm hto byv zad_yany! Thank you !!!!!!!
Ливан • Deep brain stimulation (DBS) surgery
Georgia
Mar 20, 2019
Verified review.
Руслан • Deep brain stimulation (DBS) surgery
Ukraine
Dec 5, 2018
Verified review.
Владислав • Brain tumor
Ukraine
Sep 23, 2022
Verified review.
"Marina Provided us with moral support documentary for the second time at the highest level
Hello, my name is Vladislav Ivanov, Ukraine, Odessa city. In February 2021, my daughter Vlada was diagnosed with anaplastic ependymoma, we went to the doctors for a week trying to find out why the child started having severe headaches. They went through examinations, did an MRI, and as a fact, they found a brain tumor. That's when the ground slipped from under my feet. Realization has come - this has already happened, which means you need to quickly take action. The first thing we did was go to the children's hospital in Kyiv, the child was given a shunt. But unfortunately, fluid began to collect in my head and my vision began to fall sharply. The doctors explained that an operation was urgently needed. We did not have a large accumulated amount, and we decided to complete the operation abroad. We contacted Bookmed. We contacted the employee Marina. Marina quickly found a clinic for us in Turkey, organized a trip for us, flew to Turkey in a matter of days. The hospital was already waiting for us. Examined, took blood for tests and the next day an operation was scheduled. Everything went well. Then they underwent a course of radiotherapy. The results are positive, we were sent home to Ukraine (August 2021). Every 3 months they underwent MRI, the pictures were good .. But a year later, in March 2022, we heard the terrible words “relapse”, “war”. Hastily collected the necessary documents and left for Lviv. From there, by large buses, all children with cancer began to be taken out along the humanitarian corridor from Ukraine to Europe. The daughter and his wife were assigned to France. A second operation was performed, the tumor was removed, and after that a course of chemotherapy was prescribed. After a month of taking the course, the doctor said that chemotherapy was not helping. The doctor suggested experimental chemotherapy, but that didn't help either. As a result, the daughter is getting worse and worse every day. The child began to walk badly, the right leg and handle practically do not work. The child melted before my eyes. It's all very scary, but it's worse to leave Vlad without an opportunity for treatment. I again turned to Marina Bookmed Marina again very quickly found us a hospital in Turkey, helped us with the flight Paris Istanbul. Arrived at the hospital 2 days later, the operation was successful!!! After the operation, the child began to talk, swallow, and after a couple of days to walk. What I want to say Bookmed in particular Marina Provided us with moral support documentary for the second time at the highest level. Marina many thanks to you and your team THANK YOU.
About Bookimed service
Undoubtedly
Яна • MRI of the spine cord
Turkey
Oct 28, 2023
Verified review.
I really liked the clinic
I really liked the clinic. Logistics. Transfer. The doctors are competent. Competent. The equipment in the clinic is new and excellent. But the translators were very upset, it spoiled my impression of the clinic. This made me very sad! The quality of the translation was incompetent, poor, slow, disorganized, very often different information, they did not answer my questions and I had to ask the same question 5 times to get an answer or an appointment with the doctor. They made mistakes regarding the diagnosis. It is unacceptable . I advise you to pay attention to translators and pay attention to the quality of their work! This spoils the reputation of the clinic!
About Bookimed service
I really liked the clinic, the doctors are very knowledgeable and competent, but I was disappointed by the translators, I didn’t like the quality of the translators’ work
Михаил • Herniated disk
Ukraine
Mar 21, 2024
Verified review.
Conclusions: if you have completed all the treatments and nothing has helped you and your fate is neurosurgery, feel free to trust yourself to this staff and Prof
Medipol-March 2024. March 2024, the pain can no longer be tolerated. The left side of the leg is taken away, there are strong shootings all over the leg. The organization was at the highest level. They met me upon arrival, put me in a car, took me to the hotel, and in the morning I ended up seeing a Neurosurgeon. The next day - surgery. Removal of intervertebral hernia L4-L5. Three months have passed, there is no pain like before, there are moments, but completely different. Personal thanks from me: Prof.Dr Nejat Akalan- Thank you for providing such relief to my illness. The pain is gone, I don’t run, but it’s very easy compared to what I had before when I didn’t come to you. Thank you so much! Dasha - Thank you very much for your support and organization of all the moments. Your speed and logistics helped me a lot. It is very valuable that you work and help people in this area. Highest appreciation for your work. Alina - You constantly adjusted all the aspects and kept the whole process in good shape. I didn’t forget anything and managed to do it thanks to you! Firyuza - thank you for being there on the day of the operation and skillfully managing all the details. Conclusions: if you have completed all the treatments and nothing has helped you and your fate is neurosurgery, feel free to trust yourself to this staff and Prof.Dr Nejat Akalan.
Prof.Dr Nejat Akalan
About Bookimed service
Perfect !
Виктория • Brain tumor removal
Germany
Mar 15, 2024
Verified review.
Thanks to the translator Daria for the excellent translation
Dr. Takhta answered all questions in detail and competently. Thanks to the translator Daria for the excellent translation, Diana from Bookimed for the excellent organization of all requests. All questions were answered quickly and in detail.
Competence, availability at any time
About Bookimed service
Quick response, reachable at any time, competence
Anonymous • Consultation with a neurosurgeon
Turkey
Feb 6, 2026
Verified review.
Джамбул • Brain tumor
Russian Federation
Nov 11, 2019
Verified review.
I am very pleased with the clinic and whose assistant they introduced to me, Maya I advise everyone and not expensive by the day
Good evening, two years was observed in the clinic Burdenko wanted to already operate on the growth of the tumor in Moscow. I ran into the bookimed website where they prompted me where to go to the Turkish Medipol clinic and I was very pleased and excluded the growth of the tumor and I am very pleased with the clinic and whose assistant they introduced to me, Maya I advise everyone and not expensive by the day.
About Bookimed service
I’m very pleased with such well done guys, just smart
Гульназ • MRI of the brain 3.0 T
Kazakhstan
Feb 4, 2024
Verified review.
I will be treated only by you
Thank you very much. Very polite staff. Excellent, professional translator, transfer from the airport. All is cool!!! Well done! I will be treated only by you.
Professional translator. She helped me get through all the doctors quickly. Her name is Nazilya. Thank you very much Nazila
—-
About Bookimed service
Very attentive to every patient
Ольга Makarevich • Brain Cyst
Belarus
Mar 22, 2019
Verified review.
Doctors and medical personnel are top notch, kind, friendly, the doctor will embrace the child, kiss his head !!!About the Doctor: Ostap Bondarenko is a highly qualified specialist, he will give a shoulder and will find a kind word !!! About the Clinic: We were accommodated in a two-room apartment, three meals a day (for me and my son), the food is delicious
Thanks to the Bookimed team, namely Bondarenko Ostap, for organizing our trip ... my son is 12 years old from Belarus. My son has many diseases, but the main problems are related to the endocrine system and neurology. The life of our family turned into a vicious circle from a series of hospitals in Belarus but the result was zero !!! Despair had no limits ... We decided to go abroad for operations ... Bookimed offered several countries for treatment, Israel billed an incredibly huge bill for the examination, although we had all the latest analyzes, we left this option right away on on om ... At first, I was very wary of the proposal to operate in the Turkish Republic, but all my doubts got divorced at the Medipol clinic. We were accommodated in a two-room apartment, three meals a day (for me and my son), the food is delicious ... Wonderful translators in the clinic, who accompany us everywhere and the most important thing is that everything is included in the cost of treatment ... Doctors and medical personnel are top notch, kind, friendly, the doctor will embrace the child, kiss his head !!! where our doctor will hug ... at first my son was wild and feared achey, and now can not wait to go again when we are treated ... If there is any doubt with regard to Turkey, they are useless !!! acceptable prices at a high level and quality of relations Ostap Bondarenko is a highly qualified specialist, he will give a shoulder and will find a kind word !!! when despair takes you and give up, you should always contact Bookimed-Team with a capital letter ... Thank you for being
About Bookimed service
Ostap Bondarenko is a highly qualified specialist, he will lend a shoulder and find a kind word!!! when you get desperate and give up, you should always contact Bookimed-Team with a capital T... Thank you for being you
Lubna • Gamma Knife
Iraq
May 31, 2022
Verified review.
They didn't treat my brother properly, and every day they delayed the test, and my brother is now in poor health and has not been treated.
About Bookimed service
No
Маржан Murataldy • Craniostenosis
Kazakhstan
Oct 31, 2019
Verified review.
The doctor was attentive and understanding
Hello! I liked almost everything, but there are drawbacks that the result of an MRI scan must be waited for several days, we asked that from another country and done faster in a day, you can say.
About Bookimed service
Minus the first day, the car did not arrive at the hotel, but Zulfiya returned the taxi amount. Or rather, they forgot about us the first day, but our coordinator was sure that the car had arrived.