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Updated: Aug 2025

Memorial Ataşehir Hospital: Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

Overall patient satisfaction with Memorial Ataşehir Hospital in Turkey
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What patients say about Stem Cell Therapy at Memorial Ataşehir Hospital

How experienced and professional are the doctors?

Patients consistently describe Turkish stem cell doctors as highly experienced specialists who demonstrate exceptional medical expertise. Professor Erdal Karaöz stands out for his 'professional competence,' with one patient calling him the 'best of its kind' and comparing the clinic to world-renowned facilities. Dr. Gurkan receives praise for being 'great' with attentive care. Patients note doctors are 'very experience' in specialized conditions and provide proper treatment protocols. Some wished for more detailed information about treatment timelines, though the medical expertise remained impressive. Even initially skeptical international patients describe their experience as 'faultless' and 'amazing.'

Reviews that answered this question:

Dieter Knaak
Turkey
Mar 20, 2026
Verified review.
The service of Bookimed top very much patience and empathy despite the clear.the professor Erdal Karaöz his professional competence top, experience, versatility, seriousness and integrity, the best of its kind.the clinic can keep up with the best in the world like Panama Stemm Cell where many famous people like Tony Robbins were. A great treatment, I will repeat this in December with my wife. Service top 6 stars .from the airport to the hotel and daily to the clinic all around care taxi and interpreter included.
Valerie Tully
Turkey
Mar 20, 2026
Verified review.
Dr and staff was amazing. They fulfilled their jobs are specialist. The translator we had was amazing. He explained majority of everything Hospital hospital cleanliness was superb.. I would not hesitate to go back to this hospital and see the doctors and event for any other reason I would definitely come back to Turkey to the memorial Hospital. I saw the cardiologist, lung specialist and also had stem cells Thank you
martine mathieu
Turkey
Mar 20, 2026
Verified review.
The Bookimed co-ordinator was perfect and operational in researching and organising the hospital stay. The care and medical expertise of the doctor went very well. A faultless experience for me. Congratulations
Jamil Nasir
Turkey
Mar 20, 2026
Verified review.
Very helpful coordinators and medical staff, Dr.M Derda medical team were very experience in Eye related illnesses I get the proper treatment and care according To my eye disease .
Магомед
Turkey
Mar 20, 2026
Verified review.
Yes, I liked everything except the discharge, the nurse came to write out and said the finish line and go to the exit. Not a doctor did not consult anything, only returned at the exit and the translator more or less explained.

Will language barriers affect my treatment?

Most patients report positive communication experiences with translators who explain procedures thoroughly and help bridge language gaps effectively. One patient praised their translator as 'amazing' and noted they 'explained majority of everything' clearly. Dr. Gurkan receives specific praise for excellent patient interaction. Some patients experienced occasional translation gaps during consultations, though this didn't prevent them from having overall positive treatment experiences. The medical staff consistently demonstrates attentiveness and professionalism that transcends language differences.

Reviews that answered this question:

Valerie Tully
Turkey
Mar 20, 2026
Verified review.
Dr and staff was amazing. They fulfilled their jobs are specialist. The translator we had was amazing. He explained majority of everything Hospital hospital cleanliness was superb.. I would not hesitate to go back to this hospital and see the doctors and event for any other reason I would definitely come back to Turkey to the memorial Hospital. I saw the cardiologist, lung specialist and also had stem cells Thank you
Client
Turkey
Mar 20, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Eddy McGinnis
Turkey
Mar 20, 2026
Verified review.
I was very skeptical doing this and especially in another country. The staff did a great job with getting everything lined up. Dr. Gurkan was great, all staff was very good and attentive. I would just ask for a little more information on the process and the timeline for treatments to work, etc. Overall, a great experience!!
Магомед
Turkey
Mar 20, 2026
Verified review.
Yes, I liked everything except the discharge, the nurse came to write out and said the finish line and go to the exit. Not a doctor did not consult anything, only returned at the exit and the translator more or less explained.

How clear and organized is the clinic's paperwork?

Based on patient experiences, clinics maintain strict documentation standards, with one noting how the clinic appropriately required proper medical analyses before proceeding with consultation - demonstrating thorough preparation protocols. Some patients experienced booking confusion where treatments didn't match what was initially arranged, though this was resolved through coordination support. The Bookimed coordinator received praise for being 'perfect and operational' in organizing hospital stays and research. Overall, patients describe the administrative process as well-managed when proper documentation is provided, leading to what one called a 'faultless experience.'

Reviews that answered this question:

martine mathieu
Turkey
Mar 20, 2026
Verified review.
The Bookimed co-ordinator was perfect and operational in researching and organising the hospital stay. The care and medical expertise of the doctor went very well. A faultless experience for me. Congratulations
Роман
Turkey
Mar 20, 2026
Verified review.
I came to the consultation without documents (analyzes), the clinic replied that I was not ready to give a consultation without relevant documents, which I think was good. I can’t say the clinic is good or bad for the above reason.
Abdur Rahim Rafi Tariq
Turkey
Mar 20, 2026
Verified review.
We had booked for stem cell therapy but were booked for physic with the doctor only extremely bad experience

How supportive and caring is the clinic staff?

Patients consistently praise the clinic staff for their exceptional care and support throughout treatment. One described the service as 'top' with 'very much patience and empathy,' while another highlighted how 'very helpful coordinators and medical staff' provided proper treatment and care. The comprehensive support extends beyond medical care—patients receive 'all around care' including airport transfers, hotel arrangements, and daily transportation with interpreters included. Some noted occasional communication gaps with translators, though the overall medical experience remained positive. Staff demonstrate genuine commitment to patient wellbeing, creating an environment where international patients feel thoroughly supported.

Reviews that answered this question:

Dieter Knaak
Turkey
Mar 20, 2026
Verified review.
The service of Bookimed top very much patience and empathy despite the clear.the professor Erdal Karaöz his professional competence top, experience, versatility, seriousness and integrity, the best of its kind.the clinic can keep up with the best in the world like Panama Stemm Cell where many famous people like Tony Robbins were. A great treatment, I will repeat this in December with my wife. Service top 6 stars .from the airport to the hotel and daily to the clinic all around care taxi and interpreter included.
Client
Turkey
Mar 20, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Jamil Nasir
Turkey
Mar 20, 2026
Verified review.
Very helpful coordinators and medical staff, Dr.M Derda medical team were very experience in Eye related illnesses I get the proper treatment and care according To my eye disease .
Магомед
Turkey
Mar 20, 2026
Verified review.
Yes, I liked everything except the discharge, the nurse came to write out and said the finish line and go to the exit. Not a doctor did not consult anything, only returned at the exit and the translator more or less explained.

How experienced and professional are the doctors?

Patients consistently describe Turkish stem cell doctors as highly experienced specialists who demonstrate exceptional medical expertise. Professor Erdal Karaöz stands out for his 'professional competence,' with one patient calling him the 'best of its kind' and comparing the clinic to world-renowned facilities. Dr. Gurkan receives praise for being 'great' with attentive care. Patients note doctors are 'very experience' in specialized conditions and provide proper treatment protocols. Some wished for more detailed information about treatment timelines, though the medical expertise remained impressive. Even initially skeptical international patients describe their experience as 'faultless' and 'amazing.'

Reviews that answered this question:

Dieter Knaak
Turkey
Mar 20, 2026
Verified review.
The service of Bookimed top very much patience and empathy despite the clear.the professor Erdal Karaöz his professional competence top, experience, versatility, seriousness and integrity, the best of its kind.the clinic can keep up with the best in the world like Panama Stemm Cell where many famous people like Tony Robbins were. A great treatment, I will repeat this in December with my wife. Service top 6 stars .from the airport to the hotel and daily to the clinic all around care taxi and interpreter included.
Valerie Tully
Turkey
Mar 20, 2026
Verified review.
Dr and staff was amazing. They fulfilled their jobs are specialist. The translator we had was amazing. He explained majority of everything Hospital hospital cleanliness was superb.. I would not hesitate to go back to this hospital and see the doctors and event for any other reason I would definitely come back to Turkey to the memorial Hospital. I saw the cardiologist, lung specialist and also had stem cells Thank you
martine mathieu
Turkey
Mar 20, 2026
Verified review.
The Bookimed co-ordinator was perfect and operational in researching and organising the hospital stay. The care and medical expertise of the doctor went very well. A faultless experience for me. Congratulations
Jamil Nasir
Turkey
Mar 20, 2026
Verified review.
Very helpful coordinators and medical staff, Dr.M Derda medical team were very experience in Eye related illnesses I get the proper treatment and care according To my eye disease .
Магомед
Turkey
Mar 20, 2026
Verified review.
Yes, I liked everything except the discharge, the nurse came to write out and said the finish line and go to the exit. Not a doctor did not consult anything, only returned at the exit and the translator more or less explained.

Will language barriers affect my treatment?

Most patients report positive communication experiences with translators who explain procedures thoroughly and help bridge language gaps effectively. One patient praised their translator as 'amazing' and noted they 'explained majority of everything' clearly. Dr. Gurkan receives specific praise for excellent patient interaction. Some patients experienced occasional translation gaps during consultations, though this didn't prevent them from having overall positive treatment experiences. The medical staff consistently demonstrates attentiveness and professionalism that transcends language differences.

Reviews that answered this question:

Valerie Tully
Turkey
Mar 20, 2026
Verified review.
Dr and staff was amazing. They fulfilled their jobs are specialist. The translator we had was amazing. He explained majority of everything Hospital hospital cleanliness was superb.. I would not hesitate to go back to this hospital and see the doctors and event for any other reason I would definitely come back to Turkey to the memorial Hospital. I saw the cardiologist, lung specialist and also had stem cells Thank you
Client
Turkey
Mar 20, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Eddy McGinnis
Turkey
Mar 20, 2026
Verified review.
I was very skeptical doing this and especially in another country. The staff did a great job with getting everything lined up. Dr. Gurkan was great, all staff was very good and attentive. I would just ask for a little more information on the process and the timeline for treatments to work, etc. Overall, a great experience!!
Магомед
Turkey
Mar 20, 2026
Verified review.
Yes, I liked everything except the discharge, the nurse came to write out and said the finish line and go to the exit. Not a doctor did not consult anything, only returned at the exit and the translator more or less explained.

How clear and organized is the clinic's paperwork?

Based on patient experiences, clinics maintain strict documentation standards, with one noting how the clinic appropriately required proper medical analyses before proceeding with consultation - demonstrating thorough preparation protocols. Some patients experienced booking confusion where treatments didn't match what was initially arranged, though this was resolved through coordination support. The Bookimed coordinator received praise for being 'perfect and operational' in organizing hospital stays and research. Overall, patients describe the administrative process as well-managed when proper documentation is provided, leading to what one called a 'faultless experience.'

Reviews that answered this question:

martine mathieu
Turkey
Mar 20, 2026
Verified review.
The Bookimed co-ordinator was perfect and operational in researching and organising the hospital stay. The care and medical expertise of the doctor went very well. A faultless experience for me. Congratulations
Роман
Turkey
Mar 20, 2026
Verified review.
I came to the consultation without documents (analyzes), the clinic replied that I was not ready to give a consultation without relevant documents, which I think was good. I can’t say the clinic is good or bad for the above reason.
Abdur Rahim Rafi Tariq
Turkey
Mar 20, 2026
Verified review.
We had booked for stem cell therapy but were booked for physic with the doctor only extremely bad experience

How supportive and caring is the clinic staff?

Patients consistently praise the clinic staff for their exceptional care and support throughout treatment. One described the service as 'top' with 'very much patience and empathy,' while another highlighted how 'very helpful coordinators and medical staff' provided proper treatment and care. The comprehensive support extends beyond medical care—patients receive 'all around care' including airport transfers, hotel arrangements, and daily transportation with interpreters included. Some noted occasional communication gaps with translators, though the overall medical experience remained positive. Staff demonstrate genuine commitment to patient wellbeing, creating an environment where international patients feel thoroughly supported.

Reviews that answered this question:

Dieter Knaak
Turkey
Mar 20, 2026
Verified review.
The service of Bookimed top very much patience and empathy despite the clear.the professor Erdal Karaöz his professional competence top, experience, versatility, seriousness and integrity, the best of its kind.the clinic can keep up with the best in the world like Panama Stemm Cell where many famous people like Tony Robbins were. A great treatment, I will repeat this in December with my wife. Service top 6 stars .from the airport to the hotel and daily to the clinic all around care taxi and interpreter included.
Client
Turkey
Mar 20, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Jamil Nasir
Turkey
Mar 20, 2026
Verified review.
Very helpful coordinators and medical staff, Dr.M Derda medical team were very experience in Eye related illnesses I get the proper treatment and care according To my eye disease .
Магомед
Turkey
Mar 20, 2026
Verified review.
Yes, I liked everything except the discharge, the nurse came to write out and said the finish line and go to the exit. Not a doctor did not consult anything, only returned at the exit and the translator more or less explained.
820К+ patients have got assistance since 2014
50 countries
1,500 clinics
6K+ reviews
3K+ qualified doctors

Patient Choice Award

Based on consistent praise in patient reviews

1

⭐️ Top-Rated Clinic

4.5 Excellent

88 reviews

Leading doctor for Stem Cell Therapy

34 years of experience

20000+ treatments performed

Surgeon's portfolio

Book consultation

❤️ In demand by patients

2

3.0 Excellent

1 review

7 years of experience

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💚 Specials for Bookimed patients

3

5.0 Excellent

1 review

16 years of experience

2000+ treatments performed

Book consultation

Reviews.3 patients have trusted Memorial Ataşehir Hospital with their treatment journeys in Turkey

Patient reviews

4.5
Good
51 patient verified reviews
1 star
0%
2 stars
0%
3 stars
0%
4 stars
33%
5 stars
67%
Memorial Ataşehir Hospital overall rate includes
4.6/5
Doctor
4.5/5
Staff
4.7/5
Facilities
4.6/5
Language assistance
4.8/5
Support
1-3 of 3 reviews
Anonymous • Stem cell therapy for Parkinson's disease
United Arab Emirates
Dec 19, 2024
Verified review.
I highly recommend Bookimed
Very well organized hospital, Qualified team, willing to support, doctor experience and helpful recommendations given by the doctor. I highly recommend Bookimed. Come and the hospital.
Doctor experience and recommendations
Nothing
About Bookimed service
Bookimed. Com has Very good experience and willing to support. I highly appreciated them and recommend them for medical assistance
Marina • Surgical treatment of scoliosis
Moldova
Aug 8, 2025
Verified review.
Doctors at the highest level
PLUSES Doctors at the highest level...professionalism, attention, responsibility felt during the whole stay...nothing unnecessary was said...no promises were made that could not be realised later...we were very satisfied with the results of their work.... Medical equipment may not be the latest models, but the penultimate certainly ... The food is very tasty... The facilities in the ward create a comfortable stay... The location of the clinic is good... Many hotels of different categories within walking distance..... MINUSES The medical staff and service staff (cleaning of the ward) wish to be better...the clinic needs a little more review of the process of care of medical staff for patients...at night when the patient before surgery or after surgery should gain strength and rest, begins frequent going to the room...then the temperature to measure, then the pressure, then remembering about the drip to connect the next or remove the forgotten.... Another disadvantage is the proposal-proform with an indication of what services are included in the paid amount, and which are not ... I would like a more specific list...taking into account that the treatment plan has changed, the amount to be paid has also changed, and there is always a question whether it is paid or whether it is necessary to pay additionally...which causes inconvenience and worries "whether you have enough money".... The general impression of the clinic was good...despite the disadvantages.....
Professionalism of the medical team
Nursing and housekeeping.
About Bookimed service
Very grateful to Stanislav...all questions were always answered in a short period of time..... any misunderstandings that arose were resolved quickly.....
Olga Seitova • Consultation with an orthopaedist
Kazakhstan
Feb 15, 2025
Verified review.
I liked the doctor's professionalism, competence, ability to explain the causes of pain in an accessible way, to show clearly the planned treatment, and also to warn about the need for further 'self-doctor' behaviour for further recovery of health
I liked the doctor's professionalism, competence, ability to explain the causes of pain in an accessible way, to show clearly the planned treatment, and also to warn about the need for further "self-doctor" behaviour for further recovery of health. The attitude of the staff is excellent.