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Updated: Dec 2023

Samsung Medical Center: Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

Overall patient satisfaction with Samsung Medical Center in Republic of Korea
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What patients say about Infertility at Samsung Medical Center

How convenient is the clinic location and access?

Patients consistently praise the convenience of clinic locations and logistics support. Memorial Clinic gets frequent mentions for being easily accessible, with patients noting they 'did not even feel that another country' thanks to seamless transfers. Airport pickups, hotel shuttles, and clinic transportation are described as punctual and comfortable. One patient appreciated living 'not far from the clinic' with convenient first-day transfers. Some experienced delays with visa documentation processing, though the comprehensive support system made travel logistics smooth overall. The clinics are described as 'modern, comfortable and spacious' with everything feeling well-organized.

Reviews that answered this question:

Роза
Turkey
Mar 14, 2026
Verified review.
The clinic is modern, comfortable and spacious. The specialist with whom we dealt is very highly qualified, sensitive. Our guide-translator Anna was very helpful. Cars for bringing in and taking away from the clinic were comfortable and served on time and accurately. I recommend this clinic to everyone who needs help. Thanks to the doctors and staff of the clinic.
Irina
Turkey
Mar 14, 2026
Verified review.
I thank bookimed for organizing the visit to the clinic. Everything was organized very conveniently and quickly. They were always in touch and answered questions. Everything is fine)
Svetla George
Turkey
Mar 14, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

Are there any hidden or extra costs?

Patients generally find the pricing transparent with services matching what they paid for. One noted the clinic offers 'reasonable price for services, medications' with good 'price = quality' balance. However, some discovered additional testing costs weren't initially discussed, with one mentioning unexpected expenses when 'some tests were not tested to determine the proper stimulation' after an unsuccessful attempt. Despite this, the overall sentiment suggests costs align with the quality of care received, though it's worth confirming all potential testing needs upfront during consultation.

Reviews that answered this question:

Svetla George
Turkey
Mar 14, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How effective are the treatment results?

Treatment effectiveness varies, with clinics being transparent about realistic expectations from the start. One clinic immediately warned that chances were 'very low' for their specific case, showing honest communication rather than false promises. Some patients experienced negative results despite standard protocols, though they appreciated the straightforward approach. Others discovered that additional testing was needed after unsuccessful attempts to determine proper stimulation methods. The overall sentiment reflects that while success isn't guaranteed, clinics provide thorough evaluations and realistic assessments of individual chances.

Reviews that answered this question:

Guzal Yusupova
Turkey
Mar 14, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.

How experienced and professional are the doctors?

Patients consistently describe doctors as highly qualified and experienced, particularly with complex cases. Dr. Semra Kahraman receives special praise for her 'competence, experience and professionalism' leading to successful outcomes. Reviewers appreciate that doctors take time to listen carefully and answer questions thoroughly, with one noting the doctor wasn't 'in a hurry as in other clinics.' Some mention inconsistent coordination support, though the medical expertise remains 'top notch.' The overall impression is of skilled specialists who inspire confidence and deliver personalized care for fertility treatments.

Reviews that answered this question:

Anna
Turkey
Mar 14, 2026
Verified review.
Thank you very much to everyone who helped us at Memorialple Clinic. Special thanks to the attending physician Dr Semra Kahraman, thanks to her competence, experience and professionalism, everything worked out for us✨ I wish that everything works out and everyone is healthy and happy 😍
Guzal Yusupova
Turkey
Mar 14, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.

How supportive and caring is the clinic staff?

Patients consistently describe clinic staff as attentive and caring, with coordinators who explain everything clearly and stay close throughout the process. One couple felt so supported they 'did not even feel that another country.' Staff are called 'top notch' and 'wonderful, positive, attentive.' The comprehensive support includes airport transfers and translators who accompany patients even into operating rooms. Some noted occasional language barriers when primary translators weren't available, though the overall care remained excellent. The polite, professional approach helps international patients feel comfortable and well-cared for during their fertility journey.

Reviews that answered this question:

Client
Turkey
Mar 14, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Svetla George
Turkey
Mar 14, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How comfortable and modern are the clinic facilities?

Patients consistently describe Turkish fertility clinics as modern, comfortable spaces that feel professional and welcoming. One noted the clinic was 'clean, bright' with spacious layouts, while another called facilities 'modern, comfortable and spacious.' The established hospitals are described as 'well maintained and organized' with attentive care teams. Some experienced language barriers when translators weren't available, though this didn't detract from the overall quality. Transfer services are praised as comfortable and punctual. The facilities clearly match international standards, creating an environment where patients feel confident pursuing their fertility journey.

Reviews that answered this question:

Роза
Turkey
Mar 14, 2026
Verified review.
The clinic is modern, comfortable and spacious. The specialist with whom we dealt is very highly qualified, sensitive. Our guide-translator Anna was very helpful. Cars for bringing in and taking away from the clinic were comfortable and served on time and accurately. I recommend this clinic to everyone who needs help. Thanks to the doctors and staff of the clinic.
Svetla George
Turkey
Mar 14, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

Will language barriers affect my treatment?

Patients generally find communication manageable with dedicated translators provided at Turkish fertility clinics. One couple noted they 'did not even feel that another country, everything went easy' with translators present even in operating rooms. Several praised specific translators for being helpful and attentive throughout their journey. Some experienced delays when translators weren't immediately available or had heavy patient loads, though clinics typically resolve these scheduling issues. The consensus is that language support is 'good' and comprehensive, with patients feeling well-supported despite initial concerns about the language barrier.

Reviews that answered this question:

Client
Turkey
Mar 14, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Svetla George
Turkey
Mar 14, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How clear and organized is the clinic's paperwork?

Patients describe Turkish fertility clinics as 'well maintained and organized' with efficient intake processes. Reception staff quickly handle patient data and test results, with one noting how smoothly everything was processed upon arrival. Some experienced delays with visa documentation and invitation letters, though the medical paperwork itself remained well-organized. Translators are readily available to help navigate documentation in multiple languages. The clinics provide clear upfront information about treatment chances and protocols, ensuring patients understand what to expect throughout their fertility journey.

Reviews that answered this question:

Svetla George
Turkey
Mar 14, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.
Guzal Yusupova
Turkey
Mar 14, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.

How convenient is the clinic location and access?

Patients consistently praise the convenience of clinic locations and logistics support. Memorial Clinic gets frequent mentions for being easily accessible, with patients noting they 'did not even feel that another country' thanks to seamless transfers. Airport pickups, hotel shuttles, and clinic transportation are described as punctual and comfortable. One patient appreciated living 'not far from the clinic' with convenient first-day transfers. Some experienced delays with visa documentation processing, though the comprehensive support system made travel logistics smooth overall. The clinics are described as 'modern, comfortable and spacious' with everything feeling well-organized.

Reviews that answered this question:

Роза
Turkey
Mar 14, 2026
Verified review.
The clinic is modern, comfortable and spacious. The specialist with whom we dealt is very highly qualified, sensitive. Our guide-translator Anna was very helpful. Cars for bringing in and taking away from the clinic were comfortable and served on time and accurately. I recommend this clinic to everyone who needs help. Thanks to the doctors and staff of the clinic.
Irina
Turkey
Mar 14, 2026
Verified review.
I thank bookimed for organizing the visit to the clinic. Everything was organized very conveniently and quickly. They were always in touch and answered questions. Everything is fine)
Svetla George
Turkey
Mar 14, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

Are there any hidden or extra costs?

Patients generally find the pricing transparent with services matching what they paid for. One noted the clinic offers 'reasonable price for services, medications' with good 'price = quality' balance. However, some discovered additional testing costs weren't initially discussed, with one mentioning unexpected expenses when 'some tests were not tested to determine the proper stimulation' after an unsuccessful attempt. Despite this, the overall sentiment suggests costs align with the quality of care received, though it's worth confirming all potential testing needs upfront during consultation.

Reviews that answered this question:

Svetla George
Turkey
Mar 14, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How effective are the treatment results?

Treatment effectiveness varies, with clinics being transparent about realistic expectations from the start. One clinic immediately warned that chances were 'very low' for their specific case, showing honest communication rather than false promises. Some patients experienced negative results despite standard protocols, though they appreciated the straightforward approach. Others discovered that additional testing was needed after unsuccessful attempts to determine proper stimulation methods. The overall sentiment reflects that while success isn't guaranteed, clinics provide thorough evaluations and realistic assessments of individual chances.

Reviews that answered this question:

Guzal Yusupova
Turkey
Mar 14, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.

How experienced and professional are the doctors?

Patients consistently describe doctors as highly qualified and experienced, particularly with complex cases. Dr. Semra Kahraman receives special praise for her 'competence, experience and professionalism' leading to successful outcomes. Reviewers appreciate that doctors take time to listen carefully and answer questions thoroughly, with one noting the doctor wasn't 'in a hurry as in other clinics.' Some mention inconsistent coordination support, though the medical expertise remains 'top notch.' The overall impression is of skilled specialists who inspire confidence and deliver personalized care for fertility treatments.

Reviews that answered this question:

Anna
Turkey
Mar 14, 2026
Verified review.
Thank you very much to everyone who helped us at Memorialple Clinic. Special thanks to the attending physician Dr Semra Kahraman, thanks to her competence, experience and professionalism, everything worked out for us✨ I wish that everything works out and everyone is healthy and happy 😍
Guzal Yusupova
Turkey
Mar 14, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.

How supportive and caring is the clinic staff?

Patients consistently describe clinic staff as attentive and caring, with coordinators who explain everything clearly and stay close throughout the process. One couple felt so supported they 'did not even feel that another country.' Staff are called 'top notch' and 'wonderful, positive, attentive.' The comprehensive support includes airport transfers and translators who accompany patients even into operating rooms. Some noted occasional language barriers when primary translators weren't available, though the overall care remained excellent. The polite, professional approach helps international patients feel comfortable and well-cared for during their fertility journey.

Reviews that answered this question:

Client
Turkey
Mar 14, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Svetla George
Turkey
Mar 14, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How comfortable and modern are the clinic facilities?

Patients consistently describe Turkish fertility clinics as modern, comfortable spaces that feel professional and welcoming. One noted the clinic was 'clean, bright' with spacious layouts, while another called facilities 'modern, comfortable and spacious.' The established hospitals are described as 'well maintained and organized' with attentive care teams. Some experienced language barriers when translators weren't available, though this didn't detract from the overall quality. Transfer services are praised as comfortable and punctual. The facilities clearly match international standards, creating an environment where patients feel confident pursuing their fertility journey.

Reviews that answered this question:

Роза
Turkey
Mar 14, 2026
Verified review.
The clinic is modern, comfortable and spacious. The specialist with whom we dealt is very highly qualified, sensitive. Our guide-translator Anna was very helpful. Cars for bringing in and taking away from the clinic were comfortable and served on time and accurately. I recommend this clinic to everyone who needs help. Thanks to the doctors and staff of the clinic.
Svetla George
Turkey
Mar 14, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

Will language barriers affect my treatment?

Patients generally find communication manageable with dedicated translators provided at Turkish fertility clinics. One couple noted they 'did not even feel that another country, everything went easy' with translators present even in operating rooms. Several praised specific translators for being helpful and attentive throughout their journey. Some experienced delays when translators weren't immediately available or had heavy patient loads, though clinics typically resolve these scheduling issues. The consensus is that language support is 'good' and comprehensive, with patients feeling well-supported despite initial concerns about the language barrier.

Reviews that answered this question:

Client
Turkey
Mar 14, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Svetla George
Turkey
Mar 14, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.

How clear and organized is the clinic's paperwork?

Patients describe Turkish fertility clinics as 'well maintained and organized' with efficient intake processes. Reception staff quickly handle patient data and test results, with one noting how smoothly everything was processed upon arrival. Some experienced delays with visa documentation and invitation letters, though the medical paperwork itself remained well-organized. Translators are readily available to help navigate documentation in multiple languages. The clinics provide clear upfront information about treatment chances and protocols, ensuring patients understand what to expect throughout their fertility journey.

Reviews that answered this question:

Svetla George
Turkey
Mar 14, 2026
Verified review.
My experience in the hospital was not the best one. Please don't get me wrong, the hospital is well maintained and organized. The only problem I had was the visa for my husband. They have assigned interpreter for me in Bulgarian (I have not requested, because my husband doesn't speak my language, so we preferred English communication), however the lady took more than two weeks to replay my email and send the invitation letter. The visa was not ready on time. My treatment started and I had to cancel because my husband was not able to come. We have lost a lot of money and of course the delay of our dream. No one even offer an apology to me.. I am very happy and satisfied with Bookimed service. Everyone I talk to is very polite, attentive and try to fulfil all the request and solve the problem. Thank you so much. I will be happy to work with you again.
Guzal Yusupova
Turkey
Mar 14, 2026
Verified review.
We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.
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1,500 clinics
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Patient Choice Award

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1

⭐️ Top-Rated Clinic

4.6 Excellent

514 reviews

Tayfun Kutlu

Fertility specialist

35 years of experience

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2

4.4 Excellent

26 reviews

Berk Angun

Fertility specialist

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Reviews.8 patients have trusted Samsung Medical Center with their treatment journeys in Republic of Korea

Patient reviews

4.5
Good
22 patient verified reviews
1 star
0%
2 stars
0%
3 stars
25%
4 stars
38%
5 stars
38%
Samsung Medical Center overall rate includes
4.4/5
Doctor
4.6/5
Staff
4.6/5
Facilities
4.9/5
Language assistance
4.7/5
Support
1-8 of 8 reviews
Anonymous • Premium Check up
United States of America
Sep 3, 2023
Verified review.
In the questionnaire, there was a question regarding my health concerns which I responded to. I feel that those concerns were not visited with any doctors. I liked the speed of the procedures and professionalism of the program staff. But it felt like I was on a factory line, too robot-like. Wish I had known that I could keep my phone with me. I saw others using phones while waiting to get in to exam rooms but I did not now we were allowed to have phone on us.
About Bookimed service
Excellent service. Initially, I had a doubt this platform was real. But I learned to trust it. Still I have doubts in the back of my mind especially when I provide personal info that are sensitive.
Anonymous • Female check-up
Kazakhstan
Dec 3, 2023
Verified review.
The day I arrived for the check up i was confused about where exactly to go and asked 5 different people because everyone gave me different directions and when I called they told me I don’t have an appointment mistakenly I was trying to find the room where I was supposed to meet with my assistant and translator for half an hour
Anonymous • Melanoma
Russian Federation
Jan 9, 2020
Verified review.
"The results were unbelievably positive!"
The staff is nice, but everything is on stream, as it does not take my problem seriously, as much as I would like! After my husband insistently said that it would be necessary to do so, so this, then after that we were heard.
About Bookimed service
Yes
Pauline • Hysteroscopy
Singapore
Dec 26, 2019
Verified review.
Language is an issue and not much consultation advice
Salma Salem Almansoori • Dermatoscopy
United Arab Emirates
Aug 5, 2022
Verified review.
About Bookimed service
Yes
Шоира • Female check-up
Russian Federation
Feb 13, 2020
Verified review.
Валерия ким • Female check-up
Kazakhstan
Jan 15, 2020
Verified review.
About Bookimed service
Good afternoon. I am writing my review for those who want to visit a clinic in Seoul for the first time. I submitted a request on the bookimed website that I want to go to diagnostics, and Maxim Voloshin got in touch with me very quickly. At the initial stage, everything was quite clear and we decided on the program, according to which I will have to undergo diagnostics. Maxim quickly answered all my questions. But at the final stage, he did not inform me about when I should have an interpretation of the results. Having said that this will be another lunch, but when I arrived at the clinic, they told me that I had written to interpret half of the results at 14.50. But this would have been impossible, since at that time I was already at the airport, and Maxim was at I know when I have a return ticket. I had to leave without having recognized even half of my analyzes. Also, I was not very pleased with the work of Vladimir, who was involved in my living. Before departure, they told me that they would be in touch with me when I arrived. But on the day of my arrival, I could not find my house, because the address was not complete, and began to call Vladimir, but everything turned out to be futile. Also, another very important point, at my address, upon arrival, I had to add drugs to prepare for the examination. Since the clinic requested my ticket, she accordingly knew that I was arriving early in the morning. But when it was already evening, 8.30 p.m. and there was still no drug, I contacted Vladimir and Maxim, but they assured me that they would add him. I asked to find out, to call, but there was no answer. I was only told that the driver has my number, and if he calls me. But there was no call. If I knew the language, I would do all this myself. I already decided to go downstairs, asking me to get the familiar phrase: whether there was a parcel for such a number. And it turned out that she had been lying there for a long time. I believe that this is a big omission of the guys from the service since, they should have notified me or called and scammed that they found out everything and my preparations are at the concierge. Once again I draw attention to the fact that I did not speak the language. I had the confidence that the most important thing for the site’s employees was to drag a person to the clinic and that’s all. And what will happen to him next is not their problem. Very sorry. I will never again use the services of the bookimed website, and I will not advise my friends.
Валерия ким • Female check-up
Kazakhstan
Jan 15, 2020
Verified review.