Valued Med Hub Hospitals : Patients Reviews and Experience

It was a very good experience for us, and I will use this service in the future if necessary. All the answers to my questions were given. Everything is very organized. They have their own counter at the airport, where they arranged a transfer for us and brought us comfortably to the hotel. We were accompanied everywhere. The price of the service was as agreed in advance. There were no additional payments. I only spent money on my husband's eye drops at the pharmacy, but they're sold at affordable prices. The hospital is very modern, it's a large complex, there's a university nearby. The hospital has a special department for dealing with foreign clients. We didn't run, we weren't looking for anything, Mustafa was with us all the time and made arrangements for everything himself. There were a few days between the diagnosis and surgery, and we managed to book several tours of Istanbul. It helped us relieve the tension of worrying about the surgery. My husband has an agimatism, he got the best lenses in the world that exist right now. These lenses were made specifically for the parameters of his eye. It's been less than a week since the surgery, but my husband says he can see some things even better than he had with glasses before. The rehabilitation is not over yet, he has to drip eye drops on schedule for a month, take care of eyes, and don't lift heavy things and rub eyes. The doctors have done their job, now a lot depends on how clearly my husband adheres to the doctor's recommendations. It was a very good experience for us and we are grateful for the treatment provided.

Excellent support and service. Everything was well organised and punctual. We were concerned flying from the other side of the world to undertake this treatment but it has been made very easy, straightforward and efficient.

I was very impressed with the overall service and professionalism from start to finish. The result was also execptional. Thank you.

I particularly appreciated 1- the day-to-day follow-up from the first contact 2- the responsiveness in preparing and organising the trip 3- the logistical arrangements for my travel - punctuality and regularity 4- the coach's availability, his empathy and his humanism 5. Efficiency and speed of medical treatment 6- the high standard of the technical facilities 7- the doctor's ability to listen 8- Post-operation follow-up 9- Availability and openness of staff I would also like to point out that a personalised medical file is not provided for information purposes and for better remote monitoring.

Very professional!

Overall, the experience was very much worth. It’s so world changing to be able to see clearly again! The cost was so much better than in the US, and I was also able to get the lens I wanted that is not available in the US yet. Other than a false assumption about where my hotel was located, and the drivers having difficulty finding me, the only perimeter went pretty smoothly. I’m happy with the outcome. I would only suggest that there be at least one nurse or medical staff besides the doctor who speaks English. Many more paranoid, or less traveled Americans would have a hard time going through that honestly. I feel the service is very worth iit overall, those are just some recommendations to make the service excellent and a no-brainer for Americans who need medical procedures.

I was very satisfied with the result of my treatment at the clinic. Everything was done well, starting with the pick-up from the airport, the escort and the very polite attitude towards me. Any of my needs were well met, the translation was clear and the communication with the doctor was very informative. The doctor and his whole team did their job very professionally. I am very impressed and pleased with the outcome. My treatment was very quick, professional and comfortable. Thank you very much and I will recommend this clinic to everyone I know.