Anonymous • Hip replacement
Vse super
Vse super. Minusov net. Vse na vichem urovne. Vstretili horowo. Operatsya prowlo uspewno. Teper prohodim rebilitatsyu.
Luigi Palmieri • Hip replacement
United States of America
Nov 4, 2022
There are not enough words in the English dictionary to give the praise that facility deserves, they not only have restored my faith in the medical field but in humanity itself
There are not enough words in the English dictionary to give the praise that facility deserves, they not only have restored my faith in the medical field but in humanity itself.
I was greeted at the Prague by a man holding a sign with name on it
Диана • Hip replacement
Czech Republic
Aug 12, 2022
-Mom is happy
I recommend the clinic to everyone, my mother undergoes rehabilitation here, everything is competent, clear, on time, the staff is very caring, they follow everything, there are no comments, they react to any whim, help with everything, mom is happy.
Roman ENDALTSEV • Hip replacement
Russian Federation
Aug 28, 2019
The stay at the clinic was extremely comfortable
The operation went well, two weeks later began to go out. The staff is very responsive, the stay at the clinic was extremely comfortable. Immediately after the operation and until the time when I was able to completely take care of myself, the nurses appeared on demand, to satisfy any needs. In the wards in all the necessary places duplicated buttons call staff. The operation was complicated by infection and bone tissue insufficiency (bone grafting was done) in the clinic they were detained more than usual, they were released only when they made sure that everything was successful. Chambers are single with a good repair, clean. Wet cleaning twice a day. The pastel is changed every two days or on demand.
Александр Крючков • Hip replacement
Russian Federation
Aug 2, 2018
Visiting good friends
Thanks for all. Thanks to the concierge, Elena did not feel at the hospital. Rather, visiting good friends. I hope to hear more.
I would like to express my deep gratitude to the surgeon Vladislav Gospodar for everything
I would like to express my deep gratitude to the surgeon Vladislav Gospodar for everything.
Also We are very glad that such professionals work in the service of foreign patients' support.
We would like to add our personal observations and observations .. they can help improve the quality of the support service.
- since The set of dishes in the kitchen of the clinic, in principle, has a restriction, it can give foreigners a menu for choosing at least in English
- the wish also concerns the list of procedures for the patient and the exercises recommended by physiotherapists.
We think this will reduce the patient's dependence on the concierge service.
Thanks again.
Good luck in everything!
Вячеслав • Hip replacement
A solid five for the transfer, well-received, brought back
The only negative is that it is a general regional hospital and there is no separate building for foreign patients and because of this there is not enough necessary rest for patients after surgery. Nursing service is good, girls try, they always come to the rescue. The attending physician is also good, the only thing was the lack of translation, the translator apparently did not have enough time for all patients, he tried, but it was due to lack of time that he was not always able to get an answer to the question during time and there were times when it was not medical information in connection with the postoperative condition. The food was of average quality. A solid five for the transfer, well-received, brought back.
Евгений • Hip replacement
Russian Federation
Apr 22, 2019
Всё было сделано на высшем уровне, за что я им очень признателен!
Клиника на ул. Малвазинки была выбрана потому что:
1. Клиника специализируется именно на операциях по замене тазобедренных и коленных суставов;
2. Здесь предлагалось провести операцию малоинвазивным способом, т.е. разрез не более 10-12 см. Небольшой разрез – гарантировал максимальное сохранение тканей мышц и быстрое восстановление после операции;
3. Клиника предоставляет услуги не только по операции, но и по последующей реабилитации;
4. Предложение по стоимости было наиболее оптимальным по сравнению с предложениями других клиник.
После принятия решения, началась переписка с организаторами медицинского тура. Надо отдать должное сотрудниками по связи с иностранными клиентами, они профессионально и оперативно отвечали на все вопросы, подготовили приглашение, встретили и проводили, организовали: трансфер из аэропорта и в аэропорт из клиники, сопровождение переводчиками на протяжении всего срока пребывания в клинике. Всё было сделано на высшем уровне, за что я им очень признателен!
Операцию проводил доктор В. Господар. Всё прошло штатно, как и было запланировано. Разрез в районе 12 см. Однако на следующий день после операции появилась сильная боль в продольной мышце вдоль позвоночника под лопаткой с левой стороны. Она меня мучила даже больше, чем должен был беспокоить разрез. Позднее мне несколько ослабили эту боль с помощью массажа и электро-процедур, но боль всё равно давала о себе знать. Реабилитация проводилась под руководством физиотерапевтов, я посещал групповые занятия и старался больше ходить, однако после снятия швов обнаружилась гематома и, как результат, пришлось выдержать ещё одно оперативное вмешательство по её удалению. После второй операции прекратились боли под лопаткой. Правда, восстанавливаться пришлось заново, и продлить реабилитацию на одну дополнительную неделю.
Медицинский персонал клиники был очень приветлив и внимателен, что позволило мне чувствовать себя не как в клинике, а просто как в гостях у добрых, давно знакомых людей.
Хочу ещё раз выразить свою благодарность:
- медицинскому персоналу (сестричкам и мед. братьям, всем);
- физиотерапевтам, особенно Martin Kazemir – он заново научил меня двигать ногой в тазобедренном суставе, а не всем тазом;
- переводчикам (Айгерим (Айя), Марии и ещё Марии);
- ортопеду Сергею Рыжову;
- докторам В. Господару и Томашу Виммеру;
- организаторам, без которых я так бы и продолжал хромать, Ольге Скатковой и Ирине Корчминской.
Наталья • Orthopedic rehabilitation (per 1 day)
Russian Federation
Feb 24, 2018
Very disappointed clinic Malvazinka, coordinators who do not perform their work in the clinic. The attitude of the doctors wants the best. I did not have the opportunity to talk to the operating surgeon., Not after the operation, nor before. Shov who promised 12-15 cm, turned out to be 25. Recommendations after rehabilitation, were not given. Even an elementary statement was issued without translation. Although coordinators of the clinic, they promised that the translation will be sent. It turned out that it was necessary to have it on. mesteplatit.Odnim word just kommercatsiya.Ne believe advertising, we are not particularly needed, our money is needed!
Response from the team working with foreign patients of the clinic Malvazinki:
"Good afternoon, dear Natalya.
We hope that you and now are all well from a medical point of view, as well as when discharging from a hospital. And after a successful operation, you will postpone the crutches in a few weeks and forget about the pain while walking. After all, it is for this that you came to us and came! Yes, to save all the muscles and tendons in your physiological case, the doctor had to make a larger incision than usual, and if you could stay on the recommended rehabilitation after the removal of the sutures - it could be leveled with the skin by a medical laser.
We are very sorry that you were left with discontent with coordination, and we could not fulfill your expectations about a personal assistant 24 hours a day. According to the rules of the clinic, concierge-interpreters visit every patient for 1-2 hours a day to translate into Russian the doctor's visit and individual physiotherapy, as indicated in the operating programs. Once again, you are sent a postoperative reminder in Russian with instructions for postoperative measures and remind you to MUST register with an orthopedist for physical control at your place of residence up to 3 days after your discharge.
The translation of the statement will be sent to you by e-mail, and we apologize for the confusion caused by the introduction of a new European standard on the protection of patients' personal data. "
Анна • Hip replacement
Russian Federation
Oct 10, 2019
The clinic does not correspond to the name "European clinic". This is a regular rural clinic, without proper maintenance. I performed a hip replacement surgery on her in October 2019. I was not satisfied.