Turkey,
Istanbul
Bilge Hospital is a private multi-specialty medical center in Istanbul, Turkey. The team focuses on ophthalmology, plastic surgery, aesthetic medicine, cosmetology, and weight loss surgery. Bilge Hospital serves both adults and children. Every year, 36,000 patients choose to get medical care at Bilge Hospital. Patients from Europe, the Commonwealth, the USA, Canada, Australia, and Africa visit the clinic most often.
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Diane
• Nov 5, 2023
I had an extremely frustrating experience at the hospital . None of the staff spoke English, which made it nearly impossible to communicate my concerns and questions. To make matters worse, they refused to accept card payments, and instead, they provided third-party payment details, which raised a huge financial red flag for me.
To add insult to injury, I was required to pay a deposit of $200 in cash, which I later found out was non-refundable. This is completely unfair and unacceptable. It left me feeling both financially and emotionally distressed, and I wouldn't recommend this hospital to anyone. Clear communication and fair payment practices are fundamental aspects of any healthcare facility, and this hospital failed miserably in both regards.
In addition to the communication and payment issues, I must mention that the hospital was located in a completely unsuitable area for tourists. This made the overall experience even more distressing. Visitors to a foreign country expect medical facilities to be accessible and accommodating, but this hospital was situated in a place that made it extremely inconvenient and uncomfortable for travelers. It's an important factor to consider for anyone planning to visit the area and needing medical care.
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