I really enjoyed my trip to Istanbul. Bookimed created a very effortless experience. On arrival at the airport after a canceled flight and having to rebook surgery, it was very easy to find my transportation which took me directly to the hotel. Due to complications with our flight on arrival, the rescheduling of the surgery was arranged by my medical coordinator and he handled it very quickly and easily (on my part, im not sure if it was easy on him, lol). The next day the transportation was already scheduled to get me to the hospital for revision rhinoplasty. There was quite a language barrier but bookimed assured we had a translator with us for the majority of our stay or was readily available to communicate through cell phone if necessary. Upon waking from surgery I was shivering extremely badly, which seems to be a normal experience for patients waking up from anesthesia, which I was not aware of and caused a little bit of worry from my guest that accompanied me. Once this resided the night in the hospital I spent the majority of the time sleeping so the nurses took good care of me, but there was still that language barrier which made some difficulties with understanding what medications they were giving me or wanted me to do. I am a nurse in the United States and can say that the nurses did a fabulous job with making sure I was ambulating the evening of my surgery to get the blood flowing even though I didn't feel like it. The medical coordinator came by in the morning to assist with getting my medications, then we got some tea and we waited about 20 minutes for the transportation that took us back to the hotel. After that my guest and I spent about three nights in the hotel room before I felt okay enough to go explore, during this time period the medical coordinator continued to check in to make sure we were doing okay, he even gave us some recommendations on places to explore. We arranged the transportation on the days we explored, but given the advice from locals, we made sure we did not get scammed by the taxi drivers as this is a common practice in Istanbul that we were made aware of. Days later transportation was arranged for me to go see the doctor again and have the "tampons" removed from my nose and my nose to be cleaned out. All in all the pain was fairly minimum, I just felt very tired, the doctor was extremely professional and really took his time on my case which I knew was extremely difficult, the medical coordinator was fantastic and really eased the stress and anxiety of the surgery. If i do another cosmetic surgery in Istanbul I will be booking through BookIMed. Also Professor Doner was an AMAZING rhinoplasty surgeon and I highly recommend him.