Andreas Janousek

I'm 32 years. Left-sided coxarthrosis. I was looking for options for superficial endoprosthetics. I turned to bookimed and I was offered a clinic in Austria. The operation was estimated at about 30-32 thousand euros, but since the technique is innovative (ceramic surface prosthesis for young patients), I agreed. Before that, I several times discussed what kind of operation we are talking about with the contact person from bookimed (Roman) and the doctor. Upon arrival in Austria, Roman met me. A very pleasant and caring person, I am very grateful to him for his help and a warm welcome. The next day after arriving in the morning, I ended up in the clinic. I went through all the necessary tests, and they brought me 2 contracts for signing, 1 from an anesthesiologist, the second for prosthetics. I noticed that the contract for Hip Replacement (replacement of the hip joint), and I was going to the Hip Resurfacing procedure and I had doubts. Two nurses forced me to sign a contract, but without communicating with the doctor, I refused. After Dr. Stefan Malkowitz came, I started a conversation with him about the procedure, as it turned out the doctor deceived me and wanted to do a regular total arthroplasty. He skillfully tried to manipulate on the patient's weaknesses (you will quickly recover, you will not have any pain, etc.) in every possible way, avoiding a direct answer about the prosthesis. As a result, it turned out that he did not do such a procedure (Hip Resurfacing) and began to move out, that he did not understand me. In fact, he was given all the information about the procedure that I wanted to do, the doctor apparently thought he could do it. In fact, I spent 2 days of which 11 hours spent on the road. A bunch of stress and pain nerves in the leg. From here I learned several lessons: 1. Read the contracts that are slipped to you for signature. 2. Discuss all the details several times before the trip. 3. In Europe, people are deceived in the same way as elsewhere

Basically, I've already texted everything on WhatsApp.

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Sheer deception, I do not recommend it to anyone, better to do everything ourselves

My stay at hospital was excellent. The team is like the team of the Elfes. Despite of the hard sickness I'm fully satisfied and grateful with all treatment, warmth and constant improveming of my state the Clinic gave me. You are the best. ❤️