Aylin Koc Akbay

I’d like to leave a positive review of the Dünyagöz clinic and Bookimed, the company that helped me find this clinic. First and foremost, I’d like to highlight the high standard of service at the Dünyagöz clinic. Upon arrival, I was promptly met and immediately provided with an interpreter. So there is absolutely no need to worry about the language barrier — both Russian and English are available here. The interpreter accompanies you at every stage: from the initial consultation right through to the operation itself. This is very important, as eye care requires a precise understanding of all your concerns and the doctor’s recommendations. I was also pleasantly surprised by the cleanliness and comfort of the wards. All the staff are very friendly, helpful and always ready to assist with any queries. Another definite plus was the full board: breakfast, lunch and dinner are included, so you don’t have to worry about practical matters and can focus entirely on your treatment and recovery. I would like to express my special thanks to Bookimed. Throughout the entire process, you are supported by a personal coordinator who helps organise your trip, answers questions and provides all the necessary details. My coordinator was Anastasia, and I am sincerely grateful to her for her support. She was available practically 24/7 and even helped with matters not directly related to the clinic. It was on her recommendation that I chose Dünyagöz. What’s more, Anastasia herself had previously had her vision corrected at the same clinic, so she was able to share her personal experience. Now we are both delighted with the result and can confidently recommend this clinic to others. If you’ve been thinking about vision correction for a while, there’s no need to be afraid or put off the decision. After the operation, you realise you should have done it much sooner. Being able to see the world clearly really does change the quality of life. I wish everyone the best of luck, good health and nothing but positive experiences with their new, clear vision!

The clinic is excellent – I highly recommend it. The staff take great care of their patients. The doctor is highly competent and provided a great deal of information about the treatment and rehabilitation. After a painless operation, my vision had already improved by the evening. A week has now passed and I am very satisfied; I’ve had no problems at all during this time, my vision is good and I’m happy. Thank you for everything))

Nothing

That’s it! 1) Organisation, 2) Price, 3) Staff, 4) Lack of professionalism. Initially, they said: a doctor’s consultation with 7 additional tests, including a transfer from and to the airport, 2–3 days’ hospital stay with one accompanying person (in the event of surgery), pre- and post-operative examinations – all for 800 euros. In the end, I had to get to the clinic on my own, there was no transfer, and the two tests and examination cost 1,200 dollars. And I barely managed to get the examination report after three days! THE EXAMINATION REPORT!

I liked everything about it.

They don't even speak Russian, It is difficult with the language.

I liked all doctors