Joaquin Ayala Del Muro

Make sure your very clear on needs and expectations. Or they will nickel and dime you. Even though rides to and from border are included they will try to make to find your own way. After your surgery, no before, Will offer you a ride option across border but then later charge you for it. Also charged separately for bandaging materials used after surgery !!?!? if you dont pay you are sent away with nothing. (No they dont bandage you up unless you pay extra after the surgery). Beware of carlo he is not a point of contact only marketing manager and has no place in your medical conversations or booking, he only convoluted things between the dr and the real point of contact making for a frustrating and less then enjoyable experience.

The hospital advertised was not the one I went to. The operating room was thrown together i my opinion. Hardly anyone spoke English so I had a difficult time with the forms. I didn't even get a copy. After the surgery I was left on my back overnight night and was told I'll be ok. Once finally discharged the next morning, I only received antibiotics and ibuprofen. No instructions on how and what to do afterwards. I felt like they did what they was supposed to and dropped me off in the streets to fend for myself

The surgeon was good but the coordinator Carlo made too many mistakes. 1. Didn’t book continuous days at hotel. 2. As a result, I was kicked out of room the day I was in surgery. . 2. Need more after care days to remove drainage. I was abruptly kicked out of TJ while I was still feeling weak. Needed more days in Tijuana. At least 2 more. Return to America and no one wanted to remove drainage tubes. 3. The day nurse talked bad about me to everyone. The night nurse , Paulina was perfect. I would never recommend surgery in Mexico. No need to go viral with this because all of USA know this. Mexican are much better at picking fruits!