Joaquin Ayala

First off, I used Aura Wellness Center, instead of Alice Beauty Clinic. And, their staff was very accommodating and thoughtful - everyone was super nice and considerate, especially Sara and Maria. Sara was the best English speaker there and helped me with everything. Maria was kind, warm, and also a great English speaker. They made it less lonely since I had this journey alone. Through Bookimed, I was assisted by Confidence, she was super thoughtful and checked up on me. She made sure I had connections with my medical coordinator and doctor. My coordinator was named Carlos. He was kind, answering all my questions and even texted me after my surgery numerous time to ensure I was recovering and satisfied with my results. My doctor was Dr. Ayala. I can't say much about him since he was in and out of the surgery room. I met him briefly. And, I'm unsure of my results as I am only one month post-op.

My experience has been very bad with Dr. Ayala… He only spoke with me for about 10 minutes before my surgery and afterwards was very reluctant to answer any questions when I said I was not happy with the outcome of my neck and ears. He said I could come back in a couple of months to have it fixed. When I came back. I decided to do liposuction on my abdominal area at the same time again the same thing no follow up as far as what I should be doing or wearing or anything… Again, one of my ears was not corrected and looked actually worse than before. When I came back to get my stitches out I pointed that out and he said that was normal and I argued saying that my other ear came out fine and this year looked bad. He said he couldn’t do anything else except wait for another couple of months and have me come back again. At this point, I showed him my liposuction, which looked bad as well with a lot of fibrosis happening… He gave no recommendation except to have ultrasound treatment done. I went online and discovered I should be wearing compression garments as well as getting massage for lymphatic fluid, which was building up. Once I went to the masseuse, she informed me of all the things I needed to be doing, but this is also cost me an extra thousand dollars. The whole experience was very disappointing and now I need to go to another surgeon to get one of my ears fixed hopefully for the last time But this all started Jan 3 and we are now into May and I’m still not out of the woods! I actually liked the personalities of everybody that I worked with, but I cannot in good conscience. Recommend them to anyone else because I know they will be very disappointed!