Nabi Gokhan Ferahcan

Many thanks to the Bookimed.com team for their efficiency and professionalism! This is not the first time I have used the services of this wonderful team and, as always, everything is smooth, fast and efficient. For my examination (thyroid biopsy) and Health Check Up, I was offered the Memorial Clinic (Istanbul) Memorial - A wonderful clinic, with world-class medical equipment and highly qualified, experienced doctors. The clinic provided me with a transfer to/from the airport. Upon arrival at the clinic, I was met by the coordinator-interpreter Lale, who was constantly with me all days during my examination and helped not only communicate with the doctors, but was also constantly in touch and resolved all my questions during a visit to the clinic. Despite the fact that there are a lot of patients in the clinic, all procedures and examinations were carried out on time, according to the previously provided schedule. Memorial Clinic truly provides world-class medical services. Thank you very much for your work and responsiveness! 🙏

They didn’t warn that some of the tests were done on an empty stomach! They told us to take replacement shoes for the treadmill, this is written in the preparation instructions, the two of us brought replacement shoes, because of which we bought luggage, in fact - on the path we were wearing ordinary street sneakers! Queues!!! There were queues all around, we waited for a therapist for more than an hour, for an ophthalmologist for more than 40 minutes, a lot of time was spent waiting at the door, although we had a VIP check-in package! Doctors without coats, in jeans, sweaters, in which they walk down the street! The cardiologist was talking on a mobile phone during an ultrasound of the heart! The gynecologist did not give any recommendations, spent 1 minute on the examination, there was no answer to the questions, everything was very superficial, the doctors did not devote time, despite the fact that people flew from another country specifically for this! But the Turks sit for an hour in the office for consultations! Like a conveyor belt and formal! A number of deviations were identified - no recommendations, what is this for? How to look for the cause and eliminate it? Go take your vitamins - a very unprofessional approach! The clinic coordinator also wrote strange messages in response to my complaint that the cardiologist was talking on his mobile phone during the ultrasound and was not wearing a gown - like this is normal for them, but we have never seen this anywhere else! The price for some tests was announced at the reception twice as much, I had to find out on the spot and write to everyone about this - why was the price announced the same, but in fact it is 2 times different?! There are many nuances, just like for a VIP check-in. You can just get tested everywhere and cheaper, in this clinic there is no individual approach and the doctors don’t care - it’s noticeable, we won’t come to this place again.

They did not provide information about the preparation for the survey. (although I asked). The interpreter was distracted by another patient. (I had to wait!) The transfer waited 1.5 hours!.