Complaint Regarding Poor Quality of Treatment and Unacceptable Experience
I am writing to express my deep dissatisfaction with the quality of treatment and overall experience I received at Istanbul Aesthetics. My recent visit to your establishment has left me greatly disappointed and concerned for the well-being of future patients.
First and foremost, the dental treatment I received was of extremely poor quality. The teeth that were fitted are disproportionately large, causing discomfort and difficulty in daily activities such as eating and speaking. Furthermore, these teeth have come loose, posing a serious risk to my health and safety. I have even experienced the alarming situation of choking on one of my own teeth.
In addition to the dental issues, I must address the lack of regard for health and safety protocols at your establishment. Not only was I subjected to the distressing experience of choking on my teeth, but I also endured being poked in the eye during the course of treatment. This blatant disregard for basic safety measures is completely unacceptable and puts patients at serious risk of harm.
Moreover, I was appalled by the overall cleanliness and hygiene standards of your establishment. The facility was disgustingly maintained, raising serious concerns about sanitation and infection control.
Furthermore, the customer relations I encountered were abysmal. I felt as though I was being held to ransom, forced to pay exorbitant fees for substandard treatment, as well as unexpected additional costs such as hotel expenses. This unprofessional behavior only added to the distress of an already unpleasant experience.
I urge you to take immediate action to address these issues and prevent similar incidents from occurring in the future. Patients deserve to receive quality care in a safe and respectful environment, and it is clear that Istanbul Aesthetics has failed to meet these fundamental standards.
I expect a prompt response outlining the steps you will take to rectify these concerns and ensure the well-being of your patients moving forward.