Neck Lift Surgery for a Smooth, Defined Neckline — Facial Corset & Translation Services Included

I had excellent communication from Bookimed with regards to information on how to find out more about having surgery abroad. My medical co-ordinator was always just a quick text message away and answered any and all of my queries quickly and professionally. I settled on a particular surgeon, hospital, hotel and price. I paid the required deposit and flew out to Istanbul on the agreed date. As promised, I was met at the airport and taken by car to the hotel, signed in and shown to my room. The next day as arranged, I was picked up from the hotel and taken to Hisar Hospital Intercontinental for the pre-op tests and met with my surgeon to discuss and go over everything. The interpreter was always on hand to help with any language problems. The surgeon was very nice, professional and informative. About 30 mins after paying the outstanding balance I was told there seemed to be a problem regarding the cost of the procedure I was having. The upshot was, they expected me to pay 1500 euro on top of the agreed sum of 5000 euro which I'd already paid. Even though I provided copies of the text messages which outlined what was included in the procedure. I was shown into an office where it was made clear that if I didn't pay this extra sum, there would be no operation. I managed to get the sum reduced to 500 euro, but felt I had been forced/tricked/mugged into handing over more money than was agreed with Bookimed. The hospital blamed Bookimed, saying they should have been more explicit in their description of what's included in that particular procedure, even though one of the messages from the surgeon outlined the exact details of the procedure! I am disgusted at how I was treated and expect something to be done about it. I do want to point out that my treatment from the hospital nursing staff and my surgeon was wonderful, but be it the fault of the hospital admin department or Bookimed, this type of thing like this needs to be rectified. I won't ever use or recommend either establishment again.

My surgeon was fantastic. I felt very reassured when he took the time to explain the deep plane technique so clearly and even drew the incision lines with me right before my surgery. He also personally checked on me after I woke up from the general anesthesia. The procedure covered my full face and neck, and I can confirm there were no additional expenses on top of what was quoted. The clinic facilities are excellent. My only disappointment has been the aftercare, as there has been very little contact from the staff. It's still early in the healing process, so it is too early to tell how the final results will look.

Everything was of a very high standard! The doctors, the clinic, the interpreter’s work, the transfers – everything was excellent! I was always accompanied and kept fully informed! It was a huge plus that I was kept in hospital under supervision after the operation!

I recently underwent a procedure for my deviated septum, and I am beyond thrilled with the results! I can finally breathe with ease, and the whole experience has been life-changing. The surgeon was absolutely amazing—so humble, professional, and incredibly skilled. The results speak for themselves, and I’m so grateful for the excellent job he did. I also want to highlight the fantastic support from Bookimed and their team. Maria, my coordinator, was exceptional. She was attentive, responsive, and made sure everything went smoothly from start to finish. The entire process was seamless, and I felt well taken care of every step of the way. Hisar Hospital was another highlight—clean, modern, and with a team of incredible nurses and staff who made sure I was comfortable and well-informed throughout my recovery. I could not have asked for a better experience. Bookimed is super reliable, and I highly recommend their services. If you’re considering this procedure, don't hesitate to reach out to them. From start to finish, everything exceeded my expectations, and I couldn’t be happier with the results!