Otoplasty (ear surgery) in test: Reviews from Real Patients

The single positive aspect of this entire process was the staff. They were wonderful. Unfortunately, my experience with the surgeon and the clinic itself was profoundly disappointing, and I'm very concerned with how my otoplasty recovery is going so far. The gap between the supportive staff and the actual medical treatment I received is hard to understand. The facility did not meet my expectations for a medical setting in any capacity. Based on this, I would absolutely not recommend this clinic to anyone considering a similar procedure.

Dr. Pak is very knowledgeable and professional. It has been over a week sonce my surgery and see.s that everything is healing well. He prescribed a pack of antibiotics and pain killers for me to take for 5 days. The medication worked great because I was at a very minimal pain. His staff walked me through everything I needed from the US to Korea. I felt confident that I was in good hands and I was. The interpreter did a great good Interpreting everything I needed to ask the doctor and addressed all my concerns. I give Saero Plastic Surgery a 5 because they exceeded my expectations. Definitely recommend to everyone.

5 and it was great. Only point is the price increased due to the fee the place had to pay to the bank. Instead of 1600 i ended up paying nearly 1900

My Surgeon was amazing as were my translator and also the staff at the clinic. I would definitely recommend this clinic as everyone there were very friendly and made you feel comfortable and welcome considering I was from another country. Thank you, thank you all soooo much for taking care of myself and making my daughter feel comfortable aswell💜💜💜

Almost no one at the clinic speaks English(except the staff in reception) so it's best to go with a translator. The surgeon didn't pay much attention and didn't explain the surgery properly. I was told I would have the choice of sedation, but I didn't; he chose it without consulting me. And on the other occasions I saw him, he wasn't wearing appropriate sanitary clothing. However, the nurses were very good, attentive, and wearing appropriate sanitary clothing.

I can leave a positive review about Quartz Clinic and the bookimed service. There were some fears during communication with the service (especially after encountering negative reviews on the internet), but in the end I was satisfied with my experience. From the service I was supported by the manager Ekaterina. I would also like to leave her a positive feedback for her quick and competent answers in WhatsApp. All the conditions of the clinic were in full conformity with reality. And as for Quartz Clinic: a modern clinic with good service, friendly staff and doctors. In addition to my surgery, the service package included a good hotel and a transfer (even when I changed my hotel at my own request, I was still picked up by a transfer to another address not close to the clinic). The clinic was attentive to me and my words (and fears of the surgery itself), which really eased my worries. My coordinator at the clinic, Ali, made a huge difference to my experience as a whole, being really human and supporting me during the surgery with his communication, distracting me from my creepy feelings. And also always stayed in touch on messenger, giving full feedback, answering my queries. The surgery itself was excellent, the doctor inspired confidence in me and I found him to be absolutely competent, I would go to him again for any surgery with confidence. I am grateful to all the people at Quartz Clinic and bookimed who were involved in this important event for me and helped me to have a positive experience without a single negative.

They don't do 3D modeling. And this is very bad, because there is no way to see the final result. I had rhinoplasty and liked the results. And otoplasty, I’m not at all happy with the result, it feels like it’s gotten worse, now they’ve become very crooked, especially the terrible view from the back. but I hope when the swelling goes away, the situation will be a little better.

I had otoplasty at the Quartz clinic via Bookimed, Everything went really well, from the transport from the airport to the hotel, including the operation and the return journey. Everything went really well, from the transport from the airport to the hotel, including the operation and the return journey to the airport hotel, I appreciated the proximity of the hotel and the clinic - you only had to cross the road. The clinic staff were very pleasant and professional, the surgeon did a very good job, I'm satisfied with the result, and the translator also did his job. I may come back for another surgery. I would recommend the whole team for this positive experience.

I liked having an interpreter with me during the visit. That surprised me in a good way, for I wasn't expecting that service on the day of. The staff was extremely friendly and allowed me to sit in a different room to be more comfortable while reading and waiting for my operation.

I travelled solo for treatment and the support I received from the start of booking with Bookimed before travelling whilst at my clinic and on my return home was great always there to support me and my clinic in Istanbul was fantastic that they recommended would definitely use Bookimed again if was thinking of any more treatment they found quartz clinic in Istanbul for my otoplasty so pleased with everything thanks you made it all feel a great experience

I had an operation on 16 October 2025. It was performed by the very best doctor, Igor Pona. The procedure was an otoplasty. I really liked the clinic where the operation took place.The clinic’s medical staff were always there for me and kept asking how I was feeling. I am also very grateful to the staff at Bookimed for arranging transport. They took me to the clinic for the operation and brought me home afterwards.I am very pleased with the results of my surgery, three months on. I am very grateful to Dr Egor Pona, and indeed to the entire staff at the Bookimed clinic.

The clinic is clean, cozy and comfortable. The staff is very attentive and responsive. Dr. Lovetinskaya is a professional in his field. She took into account all the wishes, explained everything in detail, did not even have questions. I was very worried about how the communication would go, because I don’t know Czech well, but in vain. Both translators and staff who know Russian work here. Therefore, I definitely recommend the clinic!

Wansiri Hospital and the staff employed there operate to a very high level of care and I was impressed by each member of staff who works there. I felt well looked after and the care of.

The whole experience has been amazing. The Bookimed team were fantastic. The team at Quartz clinic, where I had the treatment were also amazing. The facilities, procedure, staff, hotel, everything was fantastic, I am so happy. I had otoplasty (ear plastic surgery) to change the shape of my ears and I'm overwhelmed with the results. Dr Ramazan is absolutely brilliant and I'd recommend him 100%! Thanks to all for my trip and procedure. Tom - London