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Verified Patient Reviews on Clinics, Doctors, and Treatments

Who knows more about the doctor, amenities, and hospital staff than someone who has checked everything themselves? We collect the genuine experiences of our patients for you to make the best choice.

Each review belongs to a verified customer after getting medical services booked via Bookimed.com.

We publish positive and negative reviews, moderated for compliance with Reviews & Comments Policy.

Yevhenii Khomenko • FUE hair transplant in Hair Clinic Poland

Jan 14, 2023
Verified review.
Verified review.

I had 4500 grafts transplanted

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Honest review. Preparation before the operation first took place online with the manager (Yulia) . 24/7 in touch, Julia provided assistance in all matters that interest me regarding the operation. Having chosen the date of the operation, having bought tickets, I flew to Istanbul. There I was met by a transfer and taken to the hotel, which, accordingly, was reserved even earlier for me. The hotel is 5 stars, the room is very decent. Polite staff. Breakfast is also included. The next day, the operation (hair transplant) in the morning a car comes for me and we go to the clinic. First, I sign an agreement and they take a blood test from me. The haircut is already in the clinic, photographs are taken (as it was before and after) and we proceed to the operation itself. The clinic looks ordinary, not to say that it is super clean or very dirty. And now it's time for the operation itself. I will call it Turkish series. During the whole operation, employees talk about everything in the world. If only I had a couple more days like this and I would have learned Turkish (and this all happens above your head (30 cm). Anyone could come into the office at that time and some other doctors, employees, cleaning lady. The doctors themselves allow themselves to pick up the phone, talk. And this is all during the operation. Singing songs. Discussing series. Family problems. At some point, I would not be surprised if friends with a barbecue came to them, started making a barbecue, brought a toastmaster and played a wedding there. What can I say .... Turks (but in general, nice guys) I accepted it all, because I was worried about one thing - a good result. I had 4500 grafts transplanted. Now it’s too early to say, since only 10 days have passed after the transplant. I will write the 2nd review when there will be a 100% result. I was put on an almost tight bandage on the place of the donor zone, and taken to the hotel. The 2nd day is a rest. Having received all the recommendations, I of course (did not listen) and walked all day around Istanbul. On the 2nd day after the operation, I strongly recommend as much as possible o walk less. And then later you will look as if your head has been in evidence with bees. Strong puffiness. And the body really needs rest. 3rd day check out from the hotel, control head washing and then transfer to the airport. Everything is simple here, I checked out, they came and took me and took me to the clinic. They washed my hair (first lotion, then shampoo) and told in detail how it would be done at home and further care. They also gave lotion and shampoo as a gift)))) this procedure took half an hour maximum. And the last stage is transfer to the airport. The manager is in touch to the last, even after arriving home. This is not so that you came, paid - did the operation and you are no longer interesting to anyone. Attention, help, support at a high level) I recommend
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Igor' Kovtun • Rhinoplasty (nose job) in The Nose Clinic Poland

Apr 12, 2024
Verified review.
Verified review.
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To say that I was shocked by the doctor's approach to treatment is to say nothing. My impressions to you, just do not wish to experience. The operation was agreed in advance counselling and my wishes. The day of the operation came. In the morning I was picked up from the hotel and with an interpreter, I went through all the analyses. On the question when I will have a meeting with the doctor I was told at 9 am then I pointed out that I am allergic to one drug. But they wouldn't give me any medication before the operation without the doctor's consent. When I was already changed clothes for the operation ( I apologise myself in underwear, in an operating gown ) came the doctor and began to explain to me on his hands that it can not be like this, as I want and he sees it all differently. He began to explain to me with his fingers how it will be. Interrupting the interpreter. The interpreter couldn't keep up with the translation. Hurrying me to make a decision. I replied that I couldn't make a decision without seeing any pictures of what was waiting for me. Then after about an hour of dialogue, the doctor corrected the curvature of my nose on the telephoto in front of me and said here's what awaits you and covered the tip of my nose with his hand. Again we heard my refusal, to which I was told there is no time and I have to make a decision. They told me there was no time and I had to make a decision. My wishes were ignored. What was agreed upon before the operation was changed. My wishes were to correct the curvature and to change and reduce the tip of the nose. The result of the operation is that the curvature was not corrected and the septum remained the same. But the cartilage was grown on the side, which I did not ask for at all, and the nose was visually enlarged and the tip was corrected. Now I'm just shocked with my appearance to say the least. Everything was done at the discretion of the doctor. He ignored all my wishes. Putting me in front of the fact. Without showing me a single photo of what's in store for me. Explaining it to me on my fingers.
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Evgeniya Kakhno • Breast reduction in Istanbul Aesthetic Plastic Surgery Center Georgia

Jul 13, 2025
Verified review.
Verified review.

Thank you for this magic

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I would like to express my deepest gratitude to both the clinic and Bookimed for the excellent organisation of my operation and the whole trip. From the first contact to the discharge - everything was flawless! I am by nature a terrible panic-stricken person and before the trip I was worried about literally everything. Fears, fears, worries, worries - it was all there. But everything turned out to be perfectly organised: I was met, driven, everything was on time, punctual, comfortable. There was an interpreter everywhere, so everything was clear and calm. I was very pleased with the fact that they started taking me into anaesthesia in the lift, and I didn't even see the operating room - I just woke up in a cosy room with large panoramic windows. This is so important - without stress, without fear, with complete trust. The staff - attentive, warm, responsive. I felt cared for at every stage. And, of course, a special thanks to Dr Ergin Er for the fulfilment of my dream! I had a breast reduction and lift, and already 2 weeks after the operation I feel like a new person. My shoulders are squared, I feel light inside, and every look in the mirror makes me smile. The result is amazing: the stitches are incredibly thin and neat, you can already see the work of a true professional. I don't even know how he did it, everything is so jewellery! Thank you for this magic. Thank you for a new sense of self. You treat not only the body - you treat the soul. I wish you prosperity, grateful patients and as many smiles as possible from those you have helped to become happier.
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Anonymous • Breast reduction in Quartz Hospital Ukraine

Jul 14, 2025
Verified review.
Verified review.

This experience is simply incredible, I would recommend it to everyone

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I am very grateful to the company Bukimed and my coordinators Kristina and Ali, who answered my questions very quickly, did not rush me in anything, were extremely loyal. I could even tell them what was bothering me in life and about my strange doubts, and they accepted them and supported me. This experience is simply incredible, I would recommend it to everyone. The clinic greeted me warmly, I read the contract for 5 hours, no one rushed me (I just translated every line). I went to the clinic for checkups, they immediately organized a transfer upon request, the result is excellent. I did not know what size of breasts I wanted by numbers because I could not imagine how it would be better for me, but my professional doctor understood me by microexpressions and did everything perfectly, she chose the best size for me according to the structure of my breasts. The support of the coordinators, medical staff is also 10/10. To be honest, I thought that I was just a client - who pays, but after the visit I realized that I was wrong - they treated me like a patient, but a person. I did not use the services of a translator, because I liked how we amusingly with the nurses explain what needs to be done by movements and in simple words
Everything, I don't even know what to highlight. From start to finish everything was perfect. The operation was successful, any requests were satisfied. Communication was super, cleanliness was super.
On the first day when I checked into the clinic (the day before the operation), I was a little scared at first because everyone didn't know English well, since in general I was scared before my first independent major operation
About Bookimed service
The coordinator is really available 24/7, and it's really a person, because at first I thought it was impossible and it was a bot, but no - it's a living person, I was shocked. She picked out clinics to choose from perfectly, she didn't rush me. Very cute
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Žaneta Majringer • Facial Fat Transfer in SAERO Plastic Surgery Canada

Apr 26, 2025
Verified review.
Verified review.

By far the most attentive care I have EVER gotten in medicine—again, thanks especially to Joanne, who even walked me back to my hotel across the street post-op

One would fear that flying to a foreign country where you don’t know the language would be stressful and scary. Not only did the staff (Joanne <3!) make that all a cakewalk, the clinic’s aftercare was top notch, they really went above and beyond for me. And I am NOT an easy patient—I need to know every chemical in the anesthesia, I negotiate different antibiotics, make them go over my 21 daily supplements, etc—I kept them BUSY and was shown nothing but continual grace and warmth, and was always responded to promptly. By far the most attentive care I have EVER gotten in medicine—again, thanks especially to Joanne, who even walked me back to my hotel across the street post op. As for the surgery outcome, I didn’t even need a Tylenol it was that painless, I was able to walk around and enjoy Seoul every day after my mini lift, and although I’m still swollen at just under two weeks out, I already look ten years younger and am loving what I’m seeing. Dr. Park knows what he is doing, he’s done 3000+ facelifts (yes I asked), he has superb attention to detail, a true artist’s hand, and is a friendly and gentlemanly doctor!
About Bookimed service
Bookimed staff checked in on me several times via text ensuring that everything was going well with Saero, which it was.
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