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2449 Reviews and Treatment Stories — Bookimed

Who knows more about the doctor, amenities, and hospital staff than someone who has checked everything themselves? We collect the genuine experiences of our patients for you to make the best choice.

Each review belongs to a verified customer after getting medical services booked via Bookimed.com.

We publish positive and negative reviews, moderated for compliance with Reviews & Comments Policy.

Roxanne Lock • Breast augmentation
New Zealand
Jan 2, 2026
Verified review.
I’m so grateful to the whole team for making my dream come true, and giving me my confidence back ☺️❤️
My experience was amazing. Dr Mustafa was incredible and made me feel completely at ease, and the nurses were so kind and caring throughout the whole process. My medical coordinator, Lara, was absolutely amazing and supported me every step of the way. The surgery has come out perfectly, exactly what I wanted. I couldn’t be happier with my results. I’m so grateful to the whole team for making my dream come true, and giving me my confidence back ☺️❤️. I am still slightly bruised and swollen in the “after” picture I have added, but the difference speaks for itself!!!
Everything!!
Nothing !!
About Bookimed service
Bookimed was amazing!! Tetiana was absolutely brilliant 🥰
Robyn Cottrell • Rhinoplasty (nose job)
Canada
Apr 3, 2025
Verified review.
I breath perfectly now after surgery and my nose is a lot straighter
I felt very secure and taken care of through the entire experience. All of my inquiries were answered very promptly by both the bookiemed coordinator, the assistant, and my doctor (Dr. C Altindąg), is very experienced and talked me through what to expect and analyzed my nose very thoroughly. I breath perfectly now after surgery and my nose is a lot straighter (I had a severe deviated septum and other complications from a past surgery that he identified and corrected including a mirgrated graft and a droopy tip). I'm still quite swollen but look forward to seeing final results in a few months.
Donna Barber • Neck lift
Canada
Nov 6, 2025
Verified review.
I’m so very glad I had the best doctor and best care
My arrival at Istanbul airport was smooth and efficient. I was met and transported to my hotel. My hotel was lovely. Transportation from hotel to hospitals on time and efficient. I met my advocate at international patient area, she had everything under control, all tests lined up and doctor appointments were fabulous. My advocate translated to my language at every appointment. I’m very happy with the service and I felt very “looked after”. My outcome is excellent and I’m so very glad I had the best doctor and best care.
About Bookimed service
Bookimed lovely to deal with. Reactive to my questions and concerns. Contacted me after surgery to inquire how I was doing. Very efficient with transfers.
Tat'yana Yamagami • Breast augmentation
Turkey
Sep 10, 2024
Verified review.
The competence, careful attitude and attention to every little detail is what I really liked
I would like to thank my doctor for his careful attention to my difficult situation. The competence, careful attitude and attention to every little detail is what I really liked. Now I am still recovering and the final result is still far away, but I believe that everything will be fine. I would like to mention my coordinator-translator Jena. She is a very nice girl who helped me during my stay. Kind, nice, responsible and competent. She made me feel very comfortable. Thank you very much to the doctor, Jena and the clinic staff for everything. I will definitely recommend to my friends.
About Bookimed service
Great app that helped me find a good clinic. Thank you.
Yuliya • Rhinoplasty (nose job)
France
Feb 2, 2024
Verified review.
But the calmness and poise of the doctor and his team completely dispelled my doubts
I liked everything overall. Initially, I was very afraid, starting with the flight to another country, the transfer to the hotel and the operation itself. But the calmness and poise of the doctor and his team completely dispelled my doubts. 5 hours after the operation I returned to the hotel. Which is also very good because the hospital ward is the worst for me. Exactly after a week I took off the splint, my nose was still swollen. The nose is proportional to my face. When the swelling goes down it will be smaller
Yevhenii Khomenko • FUE hair transplant
Poland
Jan 14, 2023
Verified review.
I had 4500 grafts transplanted
Honest review. Preparation before the operation first took place online with the manager (Yulia) . 24/7 in touch, Julia provided assistance in all matters that interest me regarding the operation. Having chosen the date of the operation, having bought tickets, I flew to Istanbul. There I was met by a transfer and taken to the hotel, which, accordingly, was reserved even earlier for me. The hotel is 5 stars, the room is very decent. Polite staff. Breakfast is also included. The next day, the operation (hair transplant) in the morning a car comes for me and we go to the clinic. First, I sign an agreement and they take a blood test from me. The haircut is already in the clinic, photographs are taken (as it was before and after) and we proceed to the operation itself. The clinic looks ordinary, not to say that it is super clean or very dirty. And now it's time for the operation itself. I will call it Turkish series. During the whole operation, employees talk about everything in the world. If only I had a couple more days like this and I would have learned Turkish (and this all happens above your head (30 cm). Anyone could come into the office at that time and some other doctors, employees, cleaning lady. The doctors themselves allow themselves to pick up the phone, talk. And this is all during the operation. Singing songs. Discussing series. Family problems. At some point, I would not be surprised if friends with a barbecue came to them, started making a barbecue, brought a toastmaster and played a wedding there. What can I say .... Turks (but in general, nice guys) I accepted it all, because I was worried about one thing - a good result. I had 4500 grafts transplanted. Now it’s too early to say, since only 10 days have passed after the transplant. I will write the 2nd review when there will be a 100% result. I was put on an almost tight bandage on the place of the donor zone, and taken to the hotel. The 2nd day is a rest. Having received all the recommendations, I of course (did not listen) and walked all day around Istanbul. On the 2nd day after the operation, I strongly recommend as much as possible o walk less. And then later you will look as if your head has been in evidence with bees. Strong puffiness. And the body really needs rest. 3rd day check out from the hotel, control head washing and then transfer to the airport. Everything is simple here, I checked out, they came and took me and took me to the clinic. They washed my hair (first lotion, then shampoo) and told in detail how it would be done at home and further care. They also gave lotion and shampoo as a gift)))) this procedure took half an hour maximum. And the last stage is transfer to the airport. The manager is in touch to the last, even after arriving home. This is not so that you came, paid - did the operation and you are no longer interesting to anyone. Attention, help, support at a high level) I recommend
About Bookimed service
Satisfied
Anonymous • Breast Implants with Breast Lift
Ukraine
Feb 22, 2026
Verified review.
If I need anything else improved in my body, I'll definitely reach out to Kristina and we'll once again choose the best doctor for my request :)
I would like to share my feedback about the coordinator Kristina, who assisted me from the initial inquiry until the very end. I was searching for a clinic for breast lift/augmentation. I don't recall how, but I submitted a request on Bookimed and received a response very promptly. To be honest, I wasn't planning to undergo surgery so soon; I was simply exploring clinic and doctor options to make a calm decision and perhaps have the lift in a year or more. However, Kristina immediately got involved, listened to my requests, and began providing options in various countries. Initially, I was considering the Czech Republic, but after discussing with Kristina, we decided on Turkey. She took into account my budget, selected clinics, provided reviews with before/after photos, answered countless questions, and I never once felt pressured into making a decision. I had many doubts because I had to travel to another country alone, without a companion, and feared that it might be challenging for me to manage alone, but Kristina assured me that I would receive enough support to not worry. And that's exactly how it was! From the airport meeting to my departure, everything was top-notch! The coordinator in Turkey, Sueda, all the nurses, other clinic staff, and the doctor treated me like a VIP guest! I never regretted my decision and am grateful to Kristina and Dr. Ali for quickly fulfilling my long-held dream! If I need anything else improved in my body, I'll definitely reach out to Kristina and we'll once again choose the best doctor for my request :)
Dr. Ali, who performed the breast lift and augmentation surgery. Nurses and other staff who provided pre-and post-operative care. Coordinator Sueda, who was in constant communication. Coordinator Christina, thanks to whom everything happened so quickly and the dream became a reality :)
I’m not even sure… maybe it’s the fact that I wasn’t aware of Bookimed before? :)
About Bookimed service
Take care - Bookimed can make your healthcare dreams a reality in no time! :)
Tanja Alles • Breast reduction
Germany
Oct 9, 2025
Verified review.
From the very beginning of my enquiry at Bookimed to the last taxi ride to the airport after the procedures, everything went without a single obstacle
I was on 29 September 2025 at Lockman hekim clinic for breast and eyelid reduction.All my fears and doubts were in vain. From the very beginning of my enquiry at Bookimed to the last taxi ride to the airport after the procedures, everything went without a single obstacle. Everything went smoothly and smoothly. We arrived very early, we were taken to the clinic and our interpreter Olga was already in touch with us. We were placed in a beautifully decorated room, on the same day all the necessary medical parameters were taken. The doctor clearly explained what would happen and how it would be done. We were in the clinic for 3 days and then to the hotel. It was also clean, beautifully designed, rich breakfast. I recommend Lokman Hekim and Dr Marat Yaman if you want to change your appearance.
Food, staff, I can't single out anything, everything was good.
About Bookimed service
Very high quality service. Quick responses to all my enquiries and subsequently attentive attitude.
Antonio Morales • Hair transplant
France
Jul 31, 2025
Verified review.
Whether it's the doctors, nurses or reception staff, many other hospitals should take inspiration from the Turkish hospital model
The quality of the hospital service is second to none, with well-organised, highly competent services that are always available to patients. Whether it's the doctors, nurses or reception staff, many other hospitals should take inspiration from the Turkish hospital model. The hospitals are like luxury hotels, you feel good, you are looked after and followed throughout your stay. Finally, the money I spent there was really justified. Thank you to everyone who looked after me during my 14-day stay. Of course I recommend Istanbul Memorial Hospital. Antonio. M
Igor' Kovtun • Rhinoplasty (nose job)
Poland
Apr 12, 2024
Verified review.
To say that I was shocked by the doctor's approach to treatment is to say nothing. My impressions to you, just do not wish to experience. The operation was agreed in advance counselling and my wishes. The day of the operation came. In the morning I was picked up from the hotel and with an interpreter, I went through all the analyses. On the question when I will have a meeting with the doctor I was told at 9 am then I pointed out that I am allergic to one drug. But they wouldn't give me any medication before the operation without the doctor's consent. When I was already changed clothes for the operation ( I apologise myself in underwear, in an operating gown ) came the doctor and began to explain to me on his hands that it can not be like this, as I want and he sees it all differently. He began to explain to me with his fingers how it will be. Interrupting the interpreter. The interpreter couldn't keep up with the translation. Hurrying me to make a decision. I replied that I couldn't make a decision without seeing any pictures of what was waiting for me. Then after about an hour of dialogue, the doctor corrected the curvature of my nose on the telephoto in front of me and said here's what awaits you and covered the tip of my nose with his hand. Again we heard my refusal, to which I was told there is no time and I have to make a decision. They told me there was no time and I had to make a decision. My wishes were ignored. What was agreed upon before the operation was changed. My wishes were to correct the curvature and to change and reduce the tip of the nose. The result of the operation is that the curvature was not corrected and the septum remained the same. But the cartilage was grown on the side, which I did not ask for at all, and the nose was visually enlarged and the tip was corrected. Now I'm just shocked with my appearance to say the least. Everything was done at the discretion of the doctor. He ignored all my wishes. Putting me in front of the fact. Without showing me a single photo of what's in store for me. Explaining it to me on my fingers.
Claire • Rhinoplasty (nose job)
United Kingdom
Feb 15, 2026
Verified review.
Thankyou for changing my life and giving me some confidence back :-)
There is nothing I didn’t like from the moment I contacted bookimed ! They found the PERFECT surgeon for my personal needs and my surgeon delivered at a great price! I am very happy with my results and after care, I would highly recommend the hospital my surgeon and bookimed. Thankyou for changing my life and giving me some confidence back :-) DR Esme GUNBEY is beyond talented in his field and a really nice guy too with good English :-) I’m already thinking of what to book next ha
The hotel is spectacularly clean and modern, my surgeon DR Emre GUNBER is a perfectionist and the work he done to my nose after 2 failed rhinoplasty’s is incredible! Many surgeons I spoke to previously wouldn’t even take it on, He was honest from the start and said it was a high risk surgery. But I’m amazed at the results and the after care and advice given! Would highley recommend my surgeon for any ENT operations and would highly recommend the hospital and booking.med as a whole.
About Bookimed service
They are amazing found the perfect surgeon for me and the hospital and hotel were perfect! Made everything easy and was always quick with responses to any queries I had.
Anonymous • Hair transplant
Malaysia
Feb 6, 2026
Verified review.
All in all, I fully recommend this clinic
From the first contact, the support team were very accommodating, professional and was helpful to answer any of my queries. I arrived Istanbul slightly earlier before my hair transplant date to go sightseeing, and they were able to accommodate my schedule including pickup and drop of to airport. They even went above and beyond by helping me to get a transfer from the hotel that I I initially stayed to another hotel that was provided by them. The facilities of the clinic was quite good, and they had the necessary staff that would make or break a good surgery. The Dr spoke good English, was full of empathy of how I felt about my hair, and provided a recommendation on what I needed to do in line with what I wanted to achieve. The transplant was smooth even though it was quite long. However, with the medications they give you, it's not that bad. This also depends on how many grafts you intend to do. I initially thought I was going to be in a lot of pain during and a few days after the operation, but thankfully none of that happened to me. I didn't even have swelling. All in all, I fully recommend this clinic. I'm currently on Day 3, so I have yet to see the results, but so far everything looks okay and is healing quite well
Everything from start to finish was handled very well for me. The clinic and Bookimed were very accommodating to whatever I needed. Very minimal planning on my end because they already handled it
Tbh, everything was good.
About Bookimed service
Very easy to deal with. Was able to get different quotes and was able to convey what I wanted. They help you to get the the best clinic and package according to your needs
Natalija • Plastic Surgery Consultation
Latvia
Feb 3, 2026
Verified review.
Everything was well organised, from arrival to departure, with communication available practically 24/7
I was afraid to go to another country for surgery without knowing the language, but everything went well. A good interpreter accompanied me everywhere, and the hospital staff spoke English. Everything was well organised, from arrival to departure, with communication available practically 24/7. The interpreter was always available, and the doctor was very good and experienced. I liked everything. If the operation is extensive, as it was in my case, it is essential to take someone with you, as it was difficult to move around on my own in the hotel after the operation. I will only be able to assess the results of the operation later, when everything has healed.
Experienced doctor, attentive medical staff, well-organised transfers
You need to stay in hospital for at least one more day. It's too early to be discharged two days after abdominoplasty. On the third day, I still couldn't fully look after myself. If I hadn't had someone with me, I wouldn't even have been able to go to the toilet.
About Bookimed service
Always available, answered all questions, overall, very satisfied.
Tetiana Liashenko • Tummy tuck
Ukraine
Sep 26, 2025
Verified review.
Without a doubt, I would like to recommend Dr
Everything was very organised, fast and I didn't even have time to get scared. Special thanks to the interpreter Valeria, she is always there, in touch 24/7. The medical staff of the clinics are attentive and responsive. Without a doubt, I would like to recommend Dr. Gökhan Bacak, he is a true master of his craft.
About Bookimed service
Even though I didn't quite understand what I wanted, I received the information in full. A trusting atmosphere throughout the training. Thank you very much, it reduces stress.
Елена Бенедещук • Rhinoplasty (nose job)
Germany
Jan 30, 2026
Verified review.
Thank you to everyone who was with me and to bookimed
I would like to say a huge thank you to everyone involved in organising my operation. Starting with my arrival, my flight was cancelled, so I had to change my tickets and arrived very late. I wrote to my consultant Stanislav and he and the clinic reassured me, saying that they would pick me up at any time and take me to the hotel. Despite being a 4-star hotel, it is very nice and cosy, and the staff are friendly. After the operation, I stayed at the clinic overnight, as I had flown in alone and was afraid to go straight to the hotel. And that was the right decision. The medical staff were very competent, changing my dressings and performing all procedures on time. When I pressed the button, they came immediately and helped me with everything. Special thanks to my doctor, who is a true professional. I am glad that I chose him. The interpreter was very good, a pleasant and kind girl who was always on time and translated clearly. I was taken to and from the dressing and examinations on time. I am very happy with my medical trip and, of course, with the result. Thank you to everyone who was with me and to bookimed.com - you are super!
I liked that everyone was available 24/7 and could answer all my questions. They always helped with everything. The doctor is a true professional. A HUGE THANK YOU TO EVERYONE.
About Bookimed service
Very nice and friendly staff. Thank you for your help and for finding a doctor. I am very happy with everything.