I was satisfied with everything. The staff literally led me by the hand to all the examinations. Dr Alexandra Luniewska listened to all my wishes and applied them during the operation. I can't say 100% yet, as it is 9 days after the operation, but based on what I can see, I am satisfied with the result.
About Bookimed service
I would like to thank the staff at Bookimed, special thanks to my supervisor Vera, who stayed in touch with me from the choice of clinic to the post-operative period.
I had a breast augmentation operation. It took a very long time to pass the tests, without an interpreter, the staff is not attentive, there was no consultation with the doctor after the operation, I only saw a nurse at the dressing .I did not get any answers to my questions .I was in the ward for 24 hours, the staff there is very good, thank them very much, the food is normal, clean, comfortable beds.After discharge, my ultrasound scans were lost...When I asked where they are, no one knows.Now it is already 8 days after the operation...I sent the pictures of the breast no response ....
Staying on the ward.
Work of nursing staff and coordinators
About Bookimed service
Bookimed I was very satisfied, my coordinator Christina is very nice, she is a professional.
I will start with the supervisor: Karina, a wonderful girl, very friendly and professional, I was delighted with her
It's a nice small clinic.
I will start with the supervisor: Karina, a wonderful girl, very friendly and professional, I was delighted with her.
The nurses are mostly adult women with a lot of experience. The night after the operation I was pleasantly surprised that after pressing the call button I did not have to wait for them to come at all.
The surgeon and anaesthetist are professionals.
Experienced nursing staff and a wonderful supervisor Karina
You need to be prepared for the fact that different countries have different ways of providing medical services. (This is not a disadvantage, it is a fact that should be treated with understanding :)).
About Bookimed service
Great platform.
Very fast and professional response.
My supervisor Christina, a wonderful girl, a great specialist, I am very grateful to her for her help
Surgeon pleasant kind helpful. However, not very transparent, I asked for a certain result. His assistant and he himself assured me that it was feasible and that I would get it. Nothing at all like what I had asked for and once you have paid the deposit it will be very difficult to get in touch with his personal assistant... fortunately there was the bookimed assistant who was always there to meet my expectations!
I am very grateful to the clinic, they restored my beauty!
Good day. I am sincerely grateful to Dr. Artur and his team, and to the coordinator who accompanied me to the operation. Due to an accident, I lost part of my eyebrow. But the clinic did the impossible for me. I liked how the doctor and his team encouraged. They talked all the time and asked if everything was okay. The operation itself was quick and painless, high-quality and accurate. And all thanks to the qualifications of the doctor and his assistants. I am very grateful to the clinic, they restored my beauty!
About Bookimed service
I am very grateful for the support of Bookimed. They supported me from the very beginning and immediately answered all my questions. Consultations at the highest level. Thank you
But everything went without complications and I received proper care
The clinic is well equipped, very clean, the staff is attentive. The hotel was very close by. The disadvantage I can call too short consultation on implants before the operation and lack of contact with the doctor after the operation. The doctor comes only for the operation. But everything went without complications and I received proper care. The nursing staff is very attentive, helpful and polite.
Comfort, cleanliness, equipment, nursing staff and coordinators.
Insufficient time to consult a doctor. Lack of contact with her after the operation. The doctor comes only for the operation and after the operation I had contact only with the nurses. They took photos during the dressing. Probably for the doctor.
About Bookimed service
The operator was very quick to respond to my questions. Good work
Transfer service was really good and well worth it in my opinion
Pros:
Transfer service was really good and well worth it in my opinion
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Patient co-ordinator we’re very helpful and fluent in English
Hospital staff were polite and professional.
Cons:
Busy hospital corridors, people waiting on stairwells.
Equipment seemed poorly maintained, and old in a lot of cases.
One room we had to use to sign documents was full of bloody bandages just sitting on table, no co-ordination.
When having my blood pressure checked, the equipment had pieces of chewing gum stuck on it - assuming from previous patients ( no attention to detail when cleaning).
Advertised as English speaking nurses, but none really spoke English, had to use translator app alot.
I liked the professional approach of the surgeon Gregory Kezhinka, a very experienced specialist
That when I leave the clinic I have no contract or documents, that I paid for the operation, which unfortunately did not take place, and that I should get my money back. And how much will be deducted for the research? All this should be discussed with the patient, and it should not be that the money was taken before the operation, and the patient then asks for reports!
About Bookimed service
The cooperation went smoothly and quickly, everything went smoothly) But when problems arise, they are not very interested in helping.