Patients consistently describe Turkish stem cell doctors as highly experienced specialists who demonstrate exceptional medical expertise. Professor Erdal Karaöz stands out for his 'professional competence,' with one patient calling him the 'best of its kind' and comparing the clinic to world-renowned facilities. Dr. Gurkan receives praise for being 'great' with attentive care. Patients note doctors are 'very experience' in specialized conditions and provide proper treatment protocols. Some wished for more detailed information about treatment timelines, though the medical expertise remained impressive. Even initially skeptical international patients describe their experience as 'faultless' and 'amazing.'

Most patients report positive communication experiences with translators who explain procedures thoroughly and help bridge language gaps effectively. One patient praised their translator as 'amazing' and noted they 'explained majority of everything' clearly. Dr. Gurkan receives specific praise for excellent patient interaction. Some patients experienced occasional translation gaps during consultations, though this didn't prevent them from having overall positive treatment experiences. The medical staff consistently demonstrates attentiveness and professionalism that transcends language differences.

Based on patient experiences, clinics maintain strict documentation standards, with one noting how the clinic appropriately required proper medical analyses before proceeding with consultation - demonstrating thorough preparation protocols. Some patients experienced booking confusion where treatments didn't match what was initially arranged, though this was resolved through coordination support. The Bookimed coordinator received praise for being 'perfect and operational' in organizing hospital stays and research. Overall, patients describe the administrative process as well-managed when proper documentation is provided, leading to what one called a 'faultless experience.'

Patients consistently praise the clinic staff for their exceptional care and support throughout treatment. One described the service as 'top' with 'very much patience and empathy,' while another highlighted how 'very helpful coordinators and medical staff' provided proper treatment and care. The comprehensive support extends beyond medical care—patients receive 'all around care' including airport transfers, hotel arrangements, and daily transportation with interpreters included. Some noted occasional communication gaps with translators, though the overall medical experience remained positive. Staff demonstrate genuine commitment to patient wellbeing, creating an environment where international patients feel thoroughly supported.