I am now trying to go on a medical trip again. The new system sucks. When you enter your phone number you have to receive a verification code to do a request. I didn't receive any code. I talked to the operator. They stringed me allong for almost a week,promising that the medical coordinator would contact me. Nothing happened. I am sick and they are truly not helpfull at all. Terribly !!@

I had to have my thyroid investigated and cut out if the investigations confirmed it. I was supposed to fly to the Russian Federation, but I couldn't. With the help of the Bookmed website, I asked for a suitable hospital and I was matched. I liked the offer from Lokman Hekim Istanbul - they provided me with a hotel, a ward, all the necessary tests, and everything was organised in a short time, but enough time for the treatment. I decided to choose Lokman Hekim Istanbul. I am very glad that I made this choice. Everything was very clear: we were met at the airport, brought to the hotel. When we had to go to the hospital, a car came to pick us up. They took us everywhere we needed to go for treatment, even to the pharmacies. When we arrived at the hospital, I was examined by the doctor Alaattin Ozturk. I told him about my symptoms and the analyses already done in the RF. The doctor studied all this, sent me to have a blood test and an ultrasound (we paid for the ultrasound ourselves, as it was not in the plan). All the analyses and ultrasound were done quickly. After that the doctor decided to operate on me on the same day. I was scared, but Dr Alaattin Ozturk's confidence reassured me. I realised that I was in good hands and everything was going well. Also the interpreter and coordinator Olga was very helpful, caring and "warm" in her communication. All this helped me to get through the stress before the operation, even though I was very reluctant to have it. We waited in the ward. At that time a nurse came and very carefully put a catheter in advance. This is a huge problem for me: before the catheter was put already in the operating theatre, and it was a torment - I was always stabbed all my hands, because my veins "hide". But here the nurse put the catheter in so painlessly that I didn't even realise it was already in place. About an hour later, I was taken into the operating room. The doctor translated to me what was being done to me before the operation, and once again I would like to say a big thank you to him. I was very afraid that I would lose my voice because they often nick the ligaments, but when I woke up everything was fine. I woke up easily. The first day after the operation I was up and feeling relatively fine considering I had the operation. The hospital staff were very caring: they took my blood pressure and temperature and put me on painkillers. I did not feel unwell. I would like to tell you separately about the ward. We were lying alone with my husband. The only disadvantage was that it was difficult for him to sleep on the couch. But everything else was just fine. I have never been in the hospital so well, and believe me - I have a lot of experience =) The bathroom is like in a good hotel: great shower, I was even able to take it. The ward is big, with good and different lighting, with a comfortable table. Everything was great, I was very comfortable. I had more problems with cystitis and Olga organised for me to see a urologist. He helped to solve the problem. I was given an antibiotic and a drip with a catheter free of charge. When we were discharged, we were taken to a pharmacy where we could buy everything. Then my husband was also taken to see a hair transplant surgeon, also free of charge and also by car. I saw the doctor on the last day - he removed my stitches and asked me to send him some tests. I was very happy that it was him who operated on me, and I was even sad to part with Olga. When the histology was ready, it turned out that I had cancer, and it was good that everything was done in time. If I have any health problems, I will definitely come back to this hospital. The people who work there treat patients and their families with care. I would also like to add that the Bookimed service made me very happy: they were interested in my health and asked me if I was OK. I liked the hospital they chose for me.

Liv hospital is a terrible clinic! We were very disappointed, it’s good that they went to the memorial on time from there and didn’t perform the operation on my grandfather, conducted an examination in another clinic where they began to fully deal with him and sort out his problem with a council of doctors, in Livonia we just shouted that the situation was an emergency and it was necessary urgently to take action and just wanted to put on the operation the next day without looking at the tests and the like !!!!

Diagnostics is at the level, but you will not receive a conclusion and diagnosis, there will also be problems with translation into Russian, you will not wait for them. The clinic is not interested in treating you, it is possible to operate, there is no medication.

Before I went, I told them that I needed some kind of operation. At the end, after all the tests, they tell me that this operation is not suitable for you. It turns out I went in vain and spent the money. double expense. I'm disappointed

The doctor and the video consultations’ moderator (who also is my coordinator) are so patient, helpful, understanding, accommodating, and trustworthy. For the first time in a really long time, I feel cared for by a doctor and their staff! I would recommend this platform and this hospital to anyone who needed treatment!

My stay was excellent in all aspects, the room was comfortable and appropriate, the staff were very cooperative, the treatment felt that I benefited from it from the first day, although I went to several clinics in Germany, the Czech Republic and Hungary, but Nobel is more practical and serious in the matter of treatment

Good evening! The clinic is good. But I didn’t like the doctor, I’ll say right away. He didn't explain the whole situation. Went to the endocrinologist. Not an expert in his field.

We were diagnosed in Medical Park. We paid attention to the high level of medicine in Turkey and modern equipment, which is important for the correct diagnosis. The diagnosis was made in Kiev. The friendly attitude of the medical staff of the clinic, the round-the-clock support and assistance of Bookimed coordinator Lisa Dudnik, the support of the coordinators of the clinic made our stay at the clinic comfortable. The attending physician Veysel Kydyr helps us in correction of treatment and after returning home. Many thanks to Bookimed for the work done. The trip gave a positive result. We have a wish - clinic to make translations of medical documentation in a shorter period, and our medicine to rise to such a level that our loved ones receive medical care at the proper level in their country.

I was very satisfied

I'm satisfied