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Updated: Dec 2024

Asia Cosmetic Hospital: Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

1.0
Overall patient satisfaction with Asia Cosmetic Hospital in Thailand
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Bookimed

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What patients say about Stem Cell Therapy at Asia Cosmetic Hospital

How experienced and professional are the doctors?

Patients consistently describe Turkish stem cell doctors as highly experienced specialists who demonstrate exceptional medical expertise. Professor Erdal Karaöz stands out for his 'professional competence,' with one patient calling him the 'best of its kind' and comparing the clinic to world-renowned facilities. Dr. Gurkan receives praise for being 'great' with attentive care. Patients note doctors are 'very experience' in specialized conditions and provide proper treatment protocols. Some wished for more detailed information about treatment timelines, though the medical expertise remained impressive. Even initially skeptical international patients describe their experience as 'faultless' and 'amazing.'

Reviews that answered this question:

Dieter Knaak
Turkey
May 3, 2026
Verified review.
The service of Bookimed top very much patience and empathy despite the clear.the professor Erdal Karaöz his professional competence top, experience, versatility, seriousness and integrity, the best of its kind.the clinic can keep up with the best in the world like Panama Stemm Cell where many famous people like Tony Robbins were. A great treatment, I will repeat this in December with my wife. Service top 6 stars .from the airport to the hotel and daily to the clinic all around care taxi and interpreter included.
Valerie Tully
Turkey
May 3, 2026
Verified review.
Dr and staff was amazing. They fulfilled their jobs are specialist. The translator we had was amazing. He explained majority of everything Hospital hospital cleanliness was superb.. I would not hesitate to go back to this hospital and see the doctors and event for any other reason I would definitely come back to Turkey to the memorial Hospital. I saw the cardiologist, lung specialist and also had stem cells Thank you
martine mathieu
Turkey
May 3, 2026
Verified review.
The Bookimed co-ordinator was perfect and operational in researching and organising the hospital stay. The care and medical expertise of the doctor went very well. A faultless experience for me. Congratulations
Jamil Nasir
Turkey
May 3, 2026
Verified review.
Very helpful coordinators and medical staff, Dr.M Derda medical team were very experience in Eye related illnesses I get the proper treatment and care according To my eye disease .
Магомед
Turkey
May 3, 2026
Verified review.
Yes, I liked everything except the discharge, the nurse came to write out and said the finish line and go to the exit. Not a doctor did not consult anything, only returned at the exit and the translator more or less explained.

Will language barriers affect my treatment?

Most patients report positive communication experiences with translators who explain procedures thoroughly and help bridge language gaps effectively. One patient praised their translator as 'amazing' and noted they 'explained majority of everything' clearly. Dr. Gurkan receives specific praise for excellent patient interaction. Some patients experienced occasional translation gaps during consultations, though this didn't prevent them from having overall positive treatment experiences. The medical staff consistently demonstrates attentiveness and professionalism that transcends language differences.

Reviews that answered this question:

Valerie Tully
Turkey
May 3, 2026
Verified review.
Dr and staff was amazing. They fulfilled their jobs are specialist. The translator we had was amazing. He explained majority of everything Hospital hospital cleanliness was superb.. I would not hesitate to go back to this hospital and see the doctors and event for any other reason I would definitely come back to Turkey to the memorial Hospital. I saw the cardiologist, lung specialist and also had stem cells Thank you
Client
Turkey
May 3, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Eddy McGinnis
Turkey
May 3, 2026
Verified review.
I was very skeptical doing this and especially in another country. The staff did a great job with getting everything lined up. Dr. Gurkan was great, all staff was very good and attentive. I would just ask for a little more information on the process and the timeline for treatments to work, etc. Overall, a great experience!!
Магомед
Turkey
May 3, 2026
Verified review.
Yes, I liked everything except the discharge, the nurse came to write out and said the finish line and go to the exit. Not a doctor did not consult anything, only returned at the exit and the translator more or less explained.

How clear and organized is the clinic's paperwork?

Based on patient experiences, clinics maintain strict documentation standards, with one noting how the clinic appropriately required proper medical analyses before proceeding with consultation - demonstrating thorough preparation protocols. Some patients experienced booking confusion where treatments didn't match what was initially arranged, though this was resolved through coordination support. The Bookimed coordinator received praise for being 'perfect and operational' in organizing hospital stays and research. Overall, patients describe the administrative process as well-managed when proper documentation is provided, leading to what one called a 'faultless experience.'

Reviews that answered this question:

martine mathieu
Turkey
May 3, 2026
Verified review.
The Bookimed co-ordinator was perfect and operational in researching and organising the hospital stay. The care and medical expertise of the doctor went very well. A faultless experience for me. Congratulations
Роман
Turkey
May 3, 2026
Verified review.
I came to the consultation without documents (analyzes), the clinic replied that I was not ready to give a consultation without relevant documents, which I think was good. I can’t say the clinic is good or bad for the above reason.
Abdur Rahim Rafi Tariq
Turkey
May 3, 2026
Verified review.
We had booked for stem cell therapy but were booked for physic with the doctor only extremely bad experience

How supportive and caring is the clinic staff?

Patients consistently praise the clinic staff for their exceptional care and support throughout treatment. One described the service as 'top' with 'very much patience and empathy,' while another highlighted how 'very helpful coordinators and medical staff' provided proper treatment and care. The comprehensive support extends beyond medical care—patients receive 'all around care' including airport transfers, hotel arrangements, and daily transportation with interpreters included. Some noted occasional communication gaps with translators, though the overall medical experience remained positive. Staff demonstrate genuine commitment to patient wellbeing, creating an environment where international patients feel thoroughly supported.

Reviews that answered this question:

Dieter Knaak
Turkey
May 3, 2026
Verified review.
The service of Bookimed top very much patience and empathy despite the clear.the professor Erdal Karaöz his professional competence top, experience, versatility, seriousness and integrity, the best of its kind.the clinic can keep up with the best in the world like Panama Stemm Cell where many famous people like Tony Robbins were. A great treatment, I will repeat this in December with my wife. Service top 6 stars .from the airport to the hotel and daily to the clinic all around care taxi and interpreter included.
Client
Turkey
May 3, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Jamil Nasir
Turkey
May 3, 2026
Verified review.
Very helpful coordinators and medical staff, Dr.M Derda medical team were very experience in Eye related illnesses I get the proper treatment and care according To my eye disease .
Магомед
Turkey
May 3, 2026
Verified review.
Yes, I liked everything except the discharge, the nurse came to write out and said the finish line and go to the exit. Not a doctor did not consult anything, only returned at the exit and the translator more or less explained.

How experienced and professional are the doctors?

Patients consistently describe Turkish stem cell doctors as highly experienced specialists who demonstrate exceptional medical expertise. Professor Erdal Karaöz stands out for his 'professional competence,' with one patient calling him the 'best of its kind' and comparing the clinic to world-renowned facilities. Dr. Gurkan receives praise for being 'great' with attentive care. Patients note doctors are 'very experience' in specialized conditions and provide proper treatment protocols. Some wished for more detailed information about treatment timelines, though the medical expertise remained impressive. Even initially skeptical international patients describe their experience as 'faultless' and 'amazing.'

Reviews that answered this question:

Dieter Knaak
Turkey
May 3, 2026
Verified review.
The service of Bookimed top very much patience and empathy despite the clear.the professor Erdal Karaöz his professional competence top, experience, versatility, seriousness and integrity, the best of its kind.the clinic can keep up with the best in the world like Panama Stemm Cell where many famous people like Tony Robbins were. A great treatment, I will repeat this in December with my wife. Service top 6 stars .from the airport to the hotel and daily to the clinic all around care taxi and interpreter included.
Valerie Tully
Turkey
May 3, 2026
Verified review.
Dr and staff was amazing. They fulfilled their jobs are specialist. The translator we had was amazing. He explained majority of everything Hospital hospital cleanliness was superb.. I would not hesitate to go back to this hospital and see the doctors and event for any other reason I would definitely come back to Turkey to the memorial Hospital. I saw the cardiologist, lung specialist and also had stem cells Thank you
martine mathieu
Turkey
May 3, 2026
Verified review.
The Bookimed co-ordinator was perfect and operational in researching and organising the hospital stay. The care and medical expertise of the doctor went very well. A faultless experience for me. Congratulations
Jamil Nasir
Turkey
May 3, 2026
Verified review.
Very helpful coordinators and medical staff, Dr.M Derda medical team were very experience in Eye related illnesses I get the proper treatment and care according To my eye disease .
Магомед
Turkey
May 3, 2026
Verified review.
Yes, I liked everything except the discharge, the nurse came to write out and said the finish line and go to the exit. Not a doctor did not consult anything, only returned at the exit and the translator more or less explained.

Will language barriers affect my treatment?

Most patients report positive communication experiences with translators who explain procedures thoroughly and help bridge language gaps effectively. One patient praised their translator as 'amazing' and noted they 'explained majority of everything' clearly. Dr. Gurkan receives specific praise for excellent patient interaction. Some patients experienced occasional translation gaps during consultations, though this didn't prevent them from having overall positive treatment experiences. The medical staff consistently demonstrates attentiveness and professionalism that transcends language differences.

Reviews that answered this question:

Valerie Tully
Turkey
May 3, 2026
Verified review.
Dr and staff was amazing. They fulfilled their jobs are specialist. The translator we had was amazing. He explained majority of everything Hospital hospital cleanliness was superb.. I would not hesitate to go back to this hospital and see the doctors and event for any other reason I would definitely come back to Turkey to the memorial Hospital. I saw the cardiologist, lung specialist and also had stem cells Thank you
Client
Turkey
May 3, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Eddy McGinnis
Turkey
May 3, 2026
Verified review.
I was very skeptical doing this and especially in another country. The staff did a great job with getting everything lined up. Dr. Gurkan was great, all staff was very good and attentive. I would just ask for a little more information on the process and the timeline for treatments to work, etc. Overall, a great experience!!
Магомед
Turkey
May 3, 2026
Verified review.
Yes, I liked everything except the discharge, the nurse came to write out and said the finish line and go to the exit. Not a doctor did not consult anything, only returned at the exit and the translator more or less explained.

How clear and organized is the clinic's paperwork?

Based on patient experiences, clinics maintain strict documentation standards, with one noting how the clinic appropriately required proper medical analyses before proceeding with consultation - demonstrating thorough preparation protocols. Some patients experienced booking confusion where treatments didn't match what was initially arranged, though this was resolved through coordination support. The Bookimed coordinator received praise for being 'perfect and operational' in organizing hospital stays and research. Overall, patients describe the administrative process as well-managed when proper documentation is provided, leading to what one called a 'faultless experience.'

Reviews that answered this question:

martine mathieu
Turkey
May 3, 2026
Verified review.
The Bookimed co-ordinator was perfect and operational in researching and organising the hospital stay. The care and medical expertise of the doctor went very well. A faultless experience for me. Congratulations
Роман
Turkey
May 3, 2026
Verified review.
I came to the consultation without documents (analyzes), the clinic replied that I was not ready to give a consultation without relevant documents, which I think was good. I can’t say the clinic is good or bad for the above reason.
Abdur Rahim Rafi Tariq
Turkey
May 3, 2026
Verified review.
We had booked for stem cell therapy but were booked for physic with the doctor only extremely bad experience

How supportive and caring is the clinic staff?

Patients consistently praise the clinic staff for their exceptional care and support throughout treatment. One described the service as 'top' with 'very much patience and empathy,' while another highlighted how 'very helpful coordinators and medical staff' provided proper treatment and care. The comprehensive support extends beyond medical care—patients receive 'all around care' including airport transfers, hotel arrangements, and daily transportation with interpreters included. Some noted occasional communication gaps with translators, though the overall medical experience remained positive. Staff demonstrate genuine commitment to patient wellbeing, creating an environment where international patients feel thoroughly supported.

Reviews that answered this question:

Dieter Knaak
Turkey
May 3, 2026
Verified review.
The service of Bookimed top very much patience and empathy despite the clear.the professor Erdal Karaöz his professional competence top, experience, versatility, seriousness and integrity, the best of its kind.the clinic can keep up with the best in the world like Panama Stemm Cell where many famous people like Tony Robbins were. A great treatment, I will repeat this in December with my wife. Service top 6 stars .from the airport to the hotel and daily to the clinic all around care taxi and interpreter included.
Client
Turkey
May 3, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Jamil Nasir
Turkey
May 3, 2026
Verified review.
Very helpful coordinators and medical staff, Dr.M Derda medical team were very experience in Eye related illnesses I get the proper treatment and care according To my eye disease .
Магомед
Turkey
May 3, 2026
Verified review.
Yes, I liked everything except the discharge, the nurse came to write out and said the finish line and go to the exit. Not a doctor did not consult anything, only returned at the exit and the translator more or less explained.
820К+ patients have got assistance since 2014
50 countries
1,500 clinics
6K+ reviews
3K+ qualified doctors

Patient Choice Award

Based on consistent praise in patient reviews

1

⭐️ Top-Rated Clinic

4.9 Excellent

9 reviews

Anna Lara

Regenerative medicine specialist

10 years of experience

Surgeon's portfolio

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❤️ In demand by patients

2

Camilo White Castillo

Anesthesiologist

12 years of experience

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💚 Specials for Bookimed patients

3

Fernando Antonio Hernández Martínez

Regenerative medicine specialist

10 years of experience

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Reviews.1 patients have trusted Asia Cosmetic Hospital with their treatment journeys in Thailand

Patient reviews

4.2
Good
12 patient verified reviews
1 star
100%
2 stars
0%
3 stars
0%
4 stars
0%
5 stars
0%
Asia Cosmetic Hospital overall rate includes
4.4/5
Doctor
4.2/5
Staff
4.1/5
Facilities
4.4/5
Language assistance
4.5/5
Support
1-1 of 1 review
Doreen Foo • Stem Cell Therapy
Singapore
Dec 30, 2024
Verified review.
It was a terrible experience which I never want to go through again. Upon arrival at the hospital, the consultant , Jeab who led me there was not present to receive me. Instead I was attended by the medical sstaff who flatly shot down the agreed quotations offered by Jeab and even said they do not need the VDO anymore so they could not offer me what Jeab did and I was told I had to pay 3 times the proce of what I was offered before. Consequent to the price dispute, there were lots of bleak moments between the consultant and the medical staff internally then I was made to wait for over two hours then they suddenly reversed to ask for VDO compromised on an agreed price. I repeated said no to revealing my face for the VDO and the secretary Kimmy assured me my face will not be shown on camera. Prior to seeing the doctor, I was told to made payment first. For every doctor consultation, I had to go to the cashier to complete the payment and I was seeing two different doctors meant I had to repeat same process twice touring the entire medical centre so many times. What was most stupid was that I was never informed that I had to pay out of pocket for the Covid-9 test which I deem really unfair when there was konsixh prior information and they just dumped all the hidden cost on me. I only did the arm Vader+body tite along with pick laser for vaginal and I was made to go from building to building spending 7 hours there the entire day is really uncalled for!!!
The attending doctors are both very professional.
Medical staff lacks the professional etiquettes