Carolina Hospital: Patients Reviews and Experience
Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.
My biggest worry before travelling was whether the quality of the surgeon would be as good as promised and if the final cost would be predictable. On the medical side, the doctor and the service have been absolutely first-class. I am in the early phase of recovery from my Haglund’s Deformity surgery, and I feel the surgeon handled my case with great professionalism. The care was excellent. The part that could be better, however, is the financial transparency. I was disappointed when the final price changed from what was originally agreed upon. This was a significant drawback for me and created a mixed overall feeling, despite the high quality of the medical treatment itself.
The doctor and service has been 1st class
The price has changed
Disappointed with this
Аnatolіi • Phimosis
Ukraine
Jul 23, 2026
Verified review.
The aspect that concerned me the most was the recovery process itself, but the doctor immediately alleviated my fears. During the consultation, he honestly discussed the healing timelines and clearly explained all the stages of the procedure and its risks, which helped me feel more confident. After the surgery, the clinic did not leave me on my own. They actively called to check on my well-being and provided very clear care instructions. No surprises. It was pleasant to see that there were no additional costs beyond what I had paid to the clinic. It was the right choice.
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Oleg • Circumcision
Poland
Jul 7, 2026
Verified review.
What worried me most was how the recovery would actually go. But my surgeon was honest about the timeframe right from the start, and also explained all the risks and details of the laser procedure itself very clearly. It was easy to discuss any concerns with him. Now, during the healing phase, I feel better than I expected. It was really appreciated that the clinic staff stayed in touch and asked how I was getting on after the operation. There were no additional costs, which is also a big plus. Everything went smoothly.
Абсолютно все прошло отлично
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Anonymous • Hydrocele
United States of America
May 27, 2026
Verified review.
Everyone starting with the coordinators, doctor, nurses were really nice and helpful, the staff care about their patients. The appointment i was supposed to have in another clinic was canceled because the doctor canceled all appointments on the surgery day, so the coordinator from bookimed (Natalia) reached out to Lokman Hekim hospital and they agreed to take me in the same day for blood tests and surgery next day, I am really thankful to dr. Hasan, nurses, Mr. Ismael, Olga and everyone, who took a part in my stay in the hospital.I definitely recommend this hospital for treatments
Everyone starting with the coordinators, doctor, nurses were really nice and helpful, the staff care about their patients. The appointment i was supposed to have in another clinic was canceled because the doctor canceled all appointments on the surgery day, so the coordinator from bookimed (Natalia) reached out to Lokman Hekim hospital and they agreed to take me in the same day for blood tests and surgery next day, I am really thankful to dr. Hasan, nurses, Mr. Ismael, Olga and everyone, who took a part in my stay in the hospital.
Аnna • Consultation with an orthopaedist
Poland
May 3, 2026
Verified review.
My biggest worry was that I wouldn’t get clear answers or a concrete plan of action, but the consultation with the orthopaedic surgeon completely put those doubts to rest. The doctor was very attentive and took the time to explain everything in detail, which immediately put my mind at ease. Both the surgeon himself and the entire staff worked seamlessly and professionally; I felt supported at every stage. Everything at the clinic is very well organised. The recovery process is still ahead of me, but thanks to this approach, I am confident that I made the right decision. I would definitely recommend this place to others.
The doctor is qualified, and X-rays are available on site. We were seen fairly quickly for an emergency appointment.
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Halyna • Spinal stenosis
Poland
Apr 17, 2026
Verified review.
I was most anxious about the upcoming consultation, but all my fears were dispelled almost immediately. Neurosurgeon Yuri Stenyuk spoke to me at great length, taking his time, answering all my questions and explaining the treatment plan in such a way that I had no doubts left. That was important. The whole process, from the first call to the coordinator right through to the arrangements at the clinic itself, was clear and straightforward. The coordinator, Sergey Kravets, was constantly checking in on me and offering support. The staff worked seamlessly and professionally. I feel I am in safe hands. There were no unpleasant surprises.
The attentive care provided by neurosurgeon Yuri Stenyuk and the caring staff at the Carolina Clinic. Excellent work by Bookingmed coordinator Sergey Kravets
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Anonymous • Spinal stenosis
United Kingdom
Mar 9, 2026
Verified review.
Even though Bookimed staff was really helpful, the Carolina hospital in Poland I chose was quite disappointing. They were an hour late for their consultation. Even after the hospital said I couldn’t get a quote until I pay for consultation. After I did, they were an hour late for it. There was no one to contact to ask if the appointment was still on or cancelled and they didn’t reach out to me until after 1hr asking if I was ready for my consultation. No single apology for running behind schedule. Told them they were late and I had another appointment to catch up with, suddenly they offered to review my results offline and give me a quote since I can’t attend the consultation as if it was my fault I couldn’t attend it. I thought they couldn’t give a quote until they have a consultation. I was pissed with the unprofessionalism of the doctor/his secretary
About Bookimed service
Maria, my medical coordinator was super helpful in sourcing for different hospitals and getting quotes for me. She was able to answer my queries and quite proactive.
Ol'ga • Platelet-Rich Plasma (PRP) Therapy
Italy
Oct 16, 2025
Verified review.
I am very grateful to the coordenator Sergey for his competence, his ability to find a convenient time for me, the doctor, without him I would not have been able to do all the procedures, he just guided me on the phone, I am surprised at the patience and respect of this man, he also chose a competent doctor for me, I have not finished the treatment and I want to add that the treatment was cheaper than planned, no unnecessary procedures were not prescribed. Thank you to carolina clinic and special thanks to sergey for organising!!!!!.