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Updated: Jan 2026

Carolina Hospital: Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

4.9
Overall patient satisfaction with Carolina Hospital in Poland
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Bookimed

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What patients say about Stem Cell Therapy at Carolina Hospital

How experienced and professional are the doctors?

Patients consistently describe Turkish stem cell doctors as highly experienced specialists who demonstrate exceptional medical expertise. Professor Erdal Karaöz stands out for his 'professional competence,' with one patient calling him the 'best of its kind' and comparing the clinic to world-renowned facilities. Dr. Gurkan receives praise for being 'great' with attentive care. Patients note doctors are 'very experience' in specialized conditions and provide proper treatment protocols. Some wished for more detailed information about treatment timelines, though the medical expertise remained impressive. Even initially skeptical international patients describe their experience as 'faultless' and 'amazing.'

Reviews that answered this question:

Dieter Knaak
Turkey
Apr 21, 2026
Verified review.
The service of Bookimed top very much patience and empathy despite the clear.the professor Erdal Karaöz his professional competence top, experience, versatility, seriousness and integrity, the best of its kind.the clinic can keep up with the best in the world like Panama Stemm Cell where many famous people like Tony Robbins were. A great treatment, I will repeat this in December with my wife. Service top 6 stars .from the airport to the hotel and daily to the clinic all around care taxi and interpreter included.
Valerie Tully
Turkey
Apr 21, 2026
Verified review.
Dr and staff was amazing. They fulfilled their jobs are specialist. The translator we had was amazing. He explained majority of everything Hospital hospital cleanliness was superb.. I would not hesitate to go back to this hospital and see the doctors and event for any other reason I would definitely come back to Turkey to the memorial Hospital. I saw the cardiologist, lung specialist and also had stem cells Thank you
martine mathieu
Turkey
Apr 21, 2026
Verified review.
The Bookimed co-ordinator was perfect and operational in researching and organising the hospital stay. The care and medical expertise of the doctor went very well. A faultless experience for me. Congratulations
Jamil Nasir
Turkey
Apr 21, 2026
Verified review.
Very helpful coordinators and medical staff, Dr.M Derda medical team were very experience in Eye related illnesses I get the proper treatment and care according To my eye disease .
Магомед
Turkey
Apr 21, 2026
Verified review.
Yes, I liked everything except the discharge, the nurse came to write out and said the finish line and go to the exit. Not a doctor did not consult anything, only returned at the exit and the translator more or less explained.

Will language barriers affect my treatment?

Most patients report positive communication experiences with translators who explain procedures thoroughly and help bridge language gaps effectively. One patient praised their translator as 'amazing' and noted they 'explained majority of everything' clearly. Dr. Gurkan receives specific praise for excellent patient interaction. Some patients experienced occasional translation gaps during consultations, though this didn't prevent them from having overall positive treatment experiences. The medical staff consistently demonstrates attentiveness and professionalism that transcends language differences.

Reviews that answered this question:

Valerie Tully
Turkey
Apr 21, 2026
Verified review.
Dr and staff was amazing. They fulfilled their jobs are specialist. The translator we had was amazing. He explained majority of everything Hospital hospital cleanliness was superb.. I would not hesitate to go back to this hospital and see the doctors and event for any other reason I would definitely come back to Turkey to the memorial Hospital. I saw the cardiologist, lung specialist and also had stem cells Thank you
Client
Turkey
Apr 21, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Eddy McGinnis
Turkey
Apr 21, 2026
Verified review.
I was very skeptical doing this and especially in another country. The staff did a great job with getting everything lined up. Dr. Gurkan was great, all staff was very good and attentive. I would just ask for a little more information on the process and the timeline for treatments to work, etc. Overall, a great experience!!
Магомед
Turkey
Apr 21, 2026
Verified review.
Yes, I liked everything except the discharge, the nurse came to write out and said the finish line and go to the exit. Not a doctor did not consult anything, only returned at the exit and the translator more or less explained.

How clear and organized is the clinic's paperwork?

Based on patient experiences, clinics maintain strict documentation standards, with one noting how the clinic appropriately required proper medical analyses before proceeding with consultation - demonstrating thorough preparation protocols. Some patients experienced booking confusion where treatments didn't match what was initially arranged, though this was resolved through coordination support. The Bookimed coordinator received praise for being 'perfect and operational' in organizing hospital stays and research. Overall, patients describe the administrative process as well-managed when proper documentation is provided, leading to what one called a 'faultless experience.'

Reviews that answered this question:

martine mathieu
Turkey
Apr 21, 2026
Verified review.
The Bookimed co-ordinator was perfect and operational in researching and organising the hospital stay. The care and medical expertise of the doctor went very well. A faultless experience for me. Congratulations
Роман
Turkey
Apr 21, 2026
Verified review.
I came to the consultation without documents (analyzes), the clinic replied that I was not ready to give a consultation without relevant documents, which I think was good. I can’t say the clinic is good or bad for the above reason.
Abdur Rahim Rafi Tariq
Turkey
Apr 21, 2026
Verified review.
We had booked for stem cell therapy but were booked for physic with the doctor only extremely bad experience

How supportive and caring is the clinic staff?

Patients consistently praise the clinic staff for their exceptional care and support throughout treatment. One described the service as 'top' with 'very much patience and empathy,' while another highlighted how 'very helpful coordinators and medical staff' provided proper treatment and care. The comprehensive support extends beyond medical care—patients receive 'all around care' including airport transfers, hotel arrangements, and daily transportation with interpreters included. Some noted occasional communication gaps with translators, though the overall medical experience remained positive. Staff demonstrate genuine commitment to patient wellbeing, creating an environment where international patients feel thoroughly supported.

Reviews that answered this question:

Dieter Knaak
Turkey
Apr 21, 2026
Verified review.
The service of Bookimed top very much patience and empathy despite the clear.the professor Erdal Karaöz his professional competence top, experience, versatility, seriousness and integrity, the best of its kind.the clinic can keep up with the best in the world like Panama Stemm Cell where many famous people like Tony Robbins were. A great treatment, I will repeat this in December with my wife. Service top 6 stars .from the airport to the hotel and daily to the clinic all around care taxi and interpreter included.
Client
Turkey
Apr 21, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Jamil Nasir
Turkey
Apr 21, 2026
Verified review.
Very helpful coordinators and medical staff, Dr.M Derda medical team were very experience in Eye related illnesses I get the proper treatment and care according To my eye disease .
Магомед
Turkey
Apr 21, 2026
Verified review.
Yes, I liked everything except the discharge, the nurse came to write out and said the finish line and go to the exit. Not a doctor did not consult anything, only returned at the exit and the translator more or less explained.

How experienced and professional are the doctors?

Patients consistently describe Turkish stem cell doctors as highly experienced specialists who demonstrate exceptional medical expertise. Professor Erdal Karaöz stands out for his 'professional competence,' with one patient calling him the 'best of its kind' and comparing the clinic to world-renowned facilities. Dr. Gurkan receives praise for being 'great' with attentive care. Patients note doctors are 'very experience' in specialized conditions and provide proper treatment protocols. Some wished for more detailed information about treatment timelines, though the medical expertise remained impressive. Even initially skeptical international patients describe their experience as 'faultless' and 'amazing.'

Reviews that answered this question:

Dieter Knaak
Turkey
Apr 21, 2026
Verified review.
The service of Bookimed top very much patience and empathy despite the clear.the professor Erdal Karaöz his professional competence top, experience, versatility, seriousness and integrity, the best of its kind.the clinic can keep up with the best in the world like Panama Stemm Cell where many famous people like Tony Robbins were. A great treatment, I will repeat this in December with my wife. Service top 6 stars .from the airport to the hotel and daily to the clinic all around care taxi and interpreter included.
Valerie Tully
Turkey
Apr 21, 2026
Verified review.
Dr and staff was amazing. They fulfilled their jobs are specialist. The translator we had was amazing. He explained majority of everything Hospital hospital cleanliness was superb.. I would not hesitate to go back to this hospital and see the doctors and event for any other reason I would definitely come back to Turkey to the memorial Hospital. I saw the cardiologist, lung specialist and also had stem cells Thank you
martine mathieu
Turkey
Apr 21, 2026
Verified review.
The Bookimed co-ordinator was perfect and operational in researching and organising the hospital stay. The care and medical expertise of the doctor went very well. A faultless experience for me. Congratulations
Jamil Nasir
Turkey
Apr 21, 2026
Verified review.
Very helpful coordinators and medical staff, Dr.M Derda medical team were very experience in Eye related illnesses I get the proper treatment and care according To my eye disease .
Магомед
Turkey
Apr 21, 2026
Verified review.
Yes, I liked everything except the discharge, the nurse came to write out and said the finish line and go to the exit. Not a doctor did not consult anything, only returned at the exit and the translator more or less explained.

Will language barriers affect my treatment?

Most patients report positive communication experiences with translators who explain procedures thoroughly and help bridge language gaps effectively. One patient praised their translator as 'amazing' and noted they 'explained majority of everything' clearly. Dr. Gurkan receives specific praise for excellent patient interaction. Some patients experienced occasional translation gaps during consultations, though this didn't prevent them from having overall positive treatment experiences. The medical staff consistently demonstrates attentiveness and professionalism that transcends language differences.

Reviews that answered this question:

Valerie Tully
Turkey
Apr 21, 2026
Verified review.
Dr and staff was amazing. They fulfilled their jobs are specialist. The translator we had was amazing. He explained majority of everything Hospital hospital cleanliness was superb.. I would not hesitate to go back to this hospital and see the doctors and event for any other reason I would definitely come back to Turkey to the memorial Hospital. I saw the cardiologist, lung specialist and also had stem cells Thank you
Client
Turkey
Apr 21, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Eddy McGinnis
Turkey
Apr 21, 2026
Verified review.
I was very skeptical doing this and especially in another country. The staff did a great job with getting everything lined up. Dr. Gurkan was great, all staff was very good and attentive. I would just ask for a little more information on the process and the timeline for treatments to work, etc. Overall, a great experience!!
Магомед
Turkey
Apr 21, 2026
Verified review.
Yes, I liked everything except the discharge, the nurse came to write out and said the finish line and go to the exit. Not a doctor did not consult anything, only returned at the exit and the translator more or less explained.

How clear and organized is the clinic's paperwork?

Based on patient experiences, clinics maintain strict documentation standards, with one noting how the clinic appropriately required proper medical analyses before proceeding with consultation - demonstrating thorough preparation protocols. Some patients experienced booking confusion where treatments didn't match what was initially arranged, though this was resolved through coordination support. The Bookimed coordinator received praise for being 'perfect and operational' in organizing hospital stays and research. Overall, patients describe the administrative process as well-managed when proper documentation is provided, leading to what one called a 'faultless experience.'

Reviews that answered this question:

martine mathieu
Turkey
Apr 21, 2026
Verified review.
The Bookimed co-ordinator was perfect and operational in researching and organising the hospital stay. The care and medical expertise of the doctor went very well. A faultless experience for me. Congratulations
Роман
Turkey
Apr 21, 2026
Verified review.
I came to the consultation without documents (analyzes), the clinic replied that I was not ready to give a consultation without relevant documents, which I think was good. I can’t say the clinic is good or bad for the above reason.
Abdur Rahim Rafi Tariq
Turkey
Apr 21, 2026
Verified review.
We had booked for stem cell therapy but were booked for physic with the doctor only extremely bad experience

How supportive and caring is the clinic staff?

Patients consistently praise the clinic staff for their exceptional care and support throughout treatment. One described the service as 'top' with 'very much patience and empathy,' while another highlighted how 'very helpful coordinators and medical staff' provided proper treatment and care. The comprehensive support extends beyond medical care—patients receive 'all around care' including airport transfers, hotel arrangements, and daily transportation with interpreters included. Some noted occasional communication gaps with translators, though the overall medical experience remained positive. Staff demonstrate genuine commitment to patient wellbeing, creating an environment where international patients feel thoroughly supported.

Reviews that answered this question:

Dieter Knaak
Turkey
Apr 21, 2026
Verified review.
The service of Bookimed top very much patience and empathy despite the clear.the professor Erdal Karaöz his professional competence top, experience, versatility, seriousness and integrity, the best of its kind.the clinic can keep up with the best in the world like Panama Stemm Cell where many famous people like Tony Robbins were. A great treatment, I will repeat this in December with my wife. Service top 6 stars .from the airport to the hotel and daily to the clinic all around care taxi and interpreter included.
Client
Turkey
Apr 21, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Jamil Nasir
Turkey
Apr 21, 2026
Verified review.
Very helpful coordinators and medical staff, Dr.M Derda medical team were very experience in Eye related illnesses I get the proper treatment and care according To my eye disease .
Магомед
Turkey
Apr 21, 2026
Verified review.
Yes, I liked everything except the discharge, the nurse came to write out and said the finish line and go to the exit. Not a doctor did not consult anything, only returned at the exit and the translator more or less explained.
820К+ patients have got assistance since 2014
50 countries
1,500 clinics
6K+ reviews
3K+ qualified doctors

Patient Choice Award

Based on consistent praise in patient reviews

1

⭐️ Top-Rated Clinic

4.4 Excellent

93 reviews

Leading doctor for Stem Cell Therapy

34 years of experience

20000+ treatments performed

Surgeon's portfolio

Book consultation

❤️ In demand by patients

2

Eslie Perez

General practitioner

12 years of experience

Surgeon's portfolio

Book consultation

💚 Specials for Bookimed patients

3

4.9 Excellent

9 reviews

Anna Lara

Regenerative medicine specialist

10 years of experience

Surgeon's portfolio

Book consultation

Reviews.10 patients have trusted Carolina Hospital with their treatment journeys in Poland

Patient reviews

4.7
Excellent score
78 patient verified reviews
1 star
0%
2 stars
0%
3 stars
0%
4 stars
10%
5 stars
90%
Carolina Hospital overall rate includes
4.8/5
Doctor
4.8/5
Staff
4.8/5
Facilities
4.8/5
Language assistance
4.9/5
Support
1-10 of 10 reviews
Ol'ga • Platelet-Rich Plasma (PRP) Therapy
Italy
Oct 16, 2025
Verified review.
I am surprised at the patience and respect of this man
I am very grateful to the coordenator Sergey for his competence, his ability to find a convenient time for me, the doctor, without him I would not have been able to do all the procedures, he just guided me on the phone, I am surprised at the patience and respect of this man, he also chose a competent doctor for me, I have not finished the treatment and I want to add that the treatment was cheaper than planned, no unnecessary procedures were not prescribed. Thank you to carolina clinic and special thanks to sergey for organising!!!!!.
I'd add anaesthesia
About Bookimed service
Find a coordinator, Sergei, he'll do it for you.
Бргдан • Arthrodesis of the ankle joint
Ukraine
Sep 12, 2025
Verified review.
After the appointment, I had only positive impressions
I want to express my gratitude to Bookimed, the consultant for helping me find a clinic. In my case, it was orthopedics. I was advised to go to the Carolina Hospital in Warsaw. Since I don't know the language very well, especially medical terms, I was provided with an interpreter. Many thanks to the interpreter Svetlana, with her help I was able to communicate with the doctor Andrzej Komor. The doctor is very attentive and professional, he listened and asked about everything related to my health problem, asked a lot of questions about previous treatment. He gave valuable recommendations for the future. After the appointment, I had only positive impressions. I am very grateful for the care and individual approach to the patient!!! It was just a consultation, I still have to have an operation in this clinic. I hope everything will be fine!
Iryna Kiiko • Consultation with an orthopedist (traumatologist)
Netherlands
Oct 7, 2025
Verified review.
Hygiene is at the highest level
I liked the fact that they are very attentive to the patient's problem. Hygiene is at the highest level. The nursing staff is friendly. It is very nice that they provide an interpreter.
The competence of the doctors and all other nursing staff.
There's nothing I didn't like
About Bookimed service
Very quick response from the handlers with finding a clinic.
Alexandr Zhelezniak • Consultation with an orthopaedist
Poland
Oct 30, 2024
Verified review.
I would especially like to emphasise the professional level of Karolina Stempen, orthopaedic surgeon, and express my gratitude
The service is top-notch. Everything was on time. I would especially like to emphasise the professional level of Karolina Stempen, orthopaedic surgeon, and express my gratitude. I recommend.
Professional examination and diagnosis by orthopaedic surgeon Caroline Stempen. Thank you very much.
About Bookimed service
Everything is clear, fast and on time. Thanks to the team.
Tracy • Hip replacement
France
Jul 4, 2022
Verified review.
"Highly recommended
I was very nervous to have the surgery as I was a stranger to Poland. I couldn’t have asked for a better team and the surgeon, Doctor Babiak was amazing. Not only a terrific surgeon but also very caring and visited me every day after the surgery to help me through the difficult time helping me get back on my feet. Thank you from the bottom of my heart. Highly recommended.
About Bookimed service
Yes
Алима Абилова • Ankle joint replacement
Kazakhstan
Jan 22, 2026
Verified review.
Elias Kefeni • Hip replacement
Qatar
Mar 28, 2024
Verified review.
I like the way how the doctor try to understand the problems and the way he gave me options for my surgery
I noticed that all stuff are professional and i like the way how the doctor try to understand the problems and the way he gave me options for my surgery. Generally am satisfied.
You reply fast and cooperative
Nothing
About Bookimed service
Starting from the beginning till now bookimed follow my case and updating me with alternative that is the most i like
Снежана • Consultation with an orthopaedist
Belarus
Jun 8, 2021
Verified review.
"We were very satisfied
I really liked the Clinic. We came from Belarus with a child for a consultation with Dr. Zdanovich. The organization of the trip from the very beginning was under the supervision of Bookimed. The clinic was met by the coordinator Danuta, who helped with the paperwork at the registration desk, accompanied the doctor and helped with translation. Doctor Zdanovich I explained everything in an accessible form on our problem. We were very satisfied. I really liked the work of the Bookimed care department. Everything is coordinated from start to finish. A professional approach to the client. Everything is at the highest level. Thank you for the promptness and attentiveness.
About Bookimed service
I really liked the work of the care department. Everything is coordinated from beginning to end. Professional approach to the client. Everything is at the highest level. Thank you for your efficiency and attentiveness.
Руслана
Ukraine
Feb 27, 2019
Verified review.
I think that the consultation was canceled
Boules for consultation in the Klіnіtsі. Everything went good. On vіzit before Lіkarya got exactly on the appointed time. There were no problems. We have been assigned an additional obligation, who passed in the same day. I think that the consultation was canceled. Dyakuyu for the organization of our vizitu.
Ірина • Consultation with an orthopaedist
Poland
Sep 16, 2022
Verified review.
"thank you for the recommendations, I recommend it
Hello! I was with my son on the 9th for a consultation, they received us very well, I found a friendly and kind doctor, thank you for the recommendations, I recommend it.