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Updated: Jan 2026

Memorial Şişli Hospital: Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

Overall patient satisfaction with Memorial Şişli Hospital in Turkey
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What patients say about Stem Cell Therapy at Memorial Şişli Hospital

How experienced and professional are the doctors?

Patients consistently describe Turkish stem cell doctors as highly experienced specialists who demonstrate exceptional medical expertise. Professor Erdal Karaöz stands out for his 'professional competence,' with one patient calling him the 'best of its kind' and comparing the clinic to world-renowned facilities. Dr. Gurkan receives praise for being 'great' with attentive care. Patients note doctors are 'very experience' in specialized conditions and provide proper treatment protocols. Some wished for more detailed information about treatment timelines, though the medical expertise remained impressive. Even initially skeptical international patients describe their experience as 'faultless' and 'amazing.'

Reviews that answered this question:

Dieter Knaak
Turkey
Mar 20, 2026
Verified review.
The service of Bookimed top very much patience and empathy despite the clear.the professor Erdal Karaöz his professional competence top, experience, versatility, seriousness and integrity, the best of its kind.the clinic can keep up with the best in the world like Panama Stemm Cell where many famous people like Tony Robbins were. A great treatment, I will repeat this in December with my wife. Service top 6 stars .from the airport to the hotel and daily to the clinic all around care taxi and interpreter included.
Valerie Tully
Turkey
Mar 20, 2026
Verified review.
Dr and staff was amazing. They fulfilled their jobs are specialist. The translator we had was amazing. He explained majority of everything Hospital hospital cleanliness was superb.. I would not hesitate to go back to this hospital and see the doctors and event for any other reason I would definitely come back to Turkey to the memorial Hospital. I saw the cardiologist, lung specialist and also had stem cells Thank you
martine mathieu
Turkey
Mar 20, 2026
Verified review.
The Bookimed co-ordinator was perfect and operational in researching and organising the hospital stay. The care and medical expertise of the doctor went very well. A faultless experience for me. Congratulations
Jamil Nasir
Turkey
Mar 20, 2026
Verified review.
Very helpful coordinators and medical staff, Dr.M Derda medical team were very experience in Eye related illnesses I get the proper treatment and care according To my eye disease .
Магомед
Turkey
Mar 20, 2026
Verified review.
Yes, I liked everything except the discharge, the nurse came to write out and said the finish line and go to the exit. Not a doctor did not consult anything, only returned at the exit and the translator more or less explained.

Will language barriers affect my treatment?

Most patients report positive communication experiences with translators who explain procedures thoroughly and help bridge language gaps effectively. One patient praised their translator as 'amazing' and noted they 'explained majority of everything' clearly. Dr. Gurkan receives specific praise for excellent patient interaction. Some patients experienced occasional translation gaps during consultations, though this didn't prevent them from having overall positive treatment experiences. The medical staff consistently demonstrates attentiveness and professionalism that transcends language differences.

Reviews that answered this question:

Valerie Tully
Turkey
Mar 20, 2026
Verified review.
Dr and staff was amazing. They fulfilled their jobs are specialist. The translator we had was amazing. He explained majority of everything Hospital hospital cleanliness was superb.. I would not hesitate to go back to this hospital and see the doctors and event for any other reason I would definitely come back to Turkey to the memorial Hospital. I saw the cardiologist, lung specialist and also had stem cells Thank you
Client
Turkey
Mar 20, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Eddy McGinnis
Turkey
Mar 20, 2026
Verified review.
I was very skeptical doing this and especially in another country. The staff did a great job with getting everything lined up. Dr. Gurkan was great, all staff was very good and attentive. I would just ask for a little more information on the process and the timeline for treatments to work, etc. Overall, a great experience!!
Магомед
Turkey
Mar 20, 2026
Verified review.
Yes, I liked everything except the discharge, the nurse came to write out and said the finish line and go to the exit. Not a doctor did not consult anything, only returned at the exit and the translator more or less explained.

How clear and organized is the clinic's paperwork?

Based on patient experiences, clinics maintain strict documentation standards, with one noting how the clinic appropriately required proper medical analyses before proceeding with consultation - demonstrating thorough preparation protocols. Some patients experienced booking confusion where treatments didn't match what was initially arranged, though this was resolved through coordination support. The Bookimed coordinator received praise for being 'perfect and operational' in organizing hospital stays and research. Overall, patients describe the administrative process as well-managed when proper documentation is provided, leading to what one called a 'faultless experience.'

Reviews that answered this question:

martine mathieu
Turkey
Mar 20, 2026
Verified review.
The Bookimed co-ordinator was perfect and operational in researching and organising the hospital stay. The care and medical expertise of the doctor went very well. A faultless experience for me. Congratulations
Роман
Turkey
Mar 20, 2026
Verified review.
I came to the consultation without documents (analyzes), the clinic replied that I was not ready to give a consultation without relevant documents, which I think was good. I can’t say the clinic is good or bad for the above reason.
Abdur Rahim Rafi Tariq
Turkey
Mar 20, 2026
Verified review.
We had booked for stem cell therapy but were booked for physic with the doctor only extremely bad experience

How supportive and caring is the clinic staff?

Patients consistently praise the clinic staff for their exceptional care and support throughout treatment. One described the service as 'top' with 'very much patience and empathy,' while another highlighted how 'very helpful coordinators and medical staff' provided proper treatment and care. The comprehensive support extends beyond medical care—patients receive 'all around care' including airport transfers, hotel arrangements, and daily transportation with interpreters included. Some noted occasional communication gaps with translators, though the overall medical experience remained positive. Staff demonstrate genuine commitment to patient wellbeing, creating an environment where international patients feel thoroughly supported.

Reviews that answered this question:

Dieter Knaak
Turkey
Mar 20, 2026
Verified review.
The service of Bookimed top very much patience and empathy despite the clear.the professor Erdal Karaöz his professional competence top, experience, versatility, seriousness and integrity, the best of its kind.the clinic can keep up with the best in the world like Panama Stemm Cell where many famous people like Tony Robbins were. A great treatment, I will repeat this in December with my wife. Service top 6 stars .from the airport to the hotel and daily to the clinic all around care taxi and interpreter included.
Client
Turkey
Mar 20, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Jamil Nasir
Turkey
Mar 20, 2026
Verified review.
Very helpful coordinators and medical staff, Dr.M Derda medical team were very experience in Eye related illnesses I get the proper treatment and care according To my eye disease .
Магомед
Turkey
Mar 20, 2026
Verified review.
Yes, I liked everything except the discharge, the nurse came to write out and said the finish line and go to the exit. Not a doctor did not consult anything, only returned at the exit and the translator more or less explained.

How experienced and professional are the doctors?

Patients consistently describe Turkish stem cell doctors as highly experienced specialists who demonstrate exceptional medical expertise. Professor Erdal Karaöz stands out for his 'professional competence,' with one patient calling him the 'best of its kind' and comparing the clinic to world-renowned facilities. Dr. Gurkan receives praise for being 'great' with attentive care. Patients note doctors are 'very experience' in specialized conditions and provide proper treatment protocols. Some wished for more detailed information about treatment timelines, though the medical expertise remained impressive. Even initially skeptical international patients describe their experience as 'faultless' and 'amazing.'

Reviews that answered this question:

Dieter Knaak
Turkey
Mar 20, 2026
Verified review.
The service of Bookimed top very much patience and empathy despite the clear.the professor Erdal Karaöz his professional competence top, experience, versatility, seriousness and integrity, the best of its kind.the clinic can keep up with the best in the world like Panama Stemm Cell where many famous people like Tony Robbins were. A great treatment, I will repeat this in December with my wife. Service top 6 stars .from the airport to the hotel and daily to the clinic all around care taxi and interpreter included.
Valerie Tully
Turkey
Mar 20, 2026
Verified review.
Dr and staff was amazing. They fulfilled their jobs are specialist. The translator we had was amazing. He explained majority of everything Hospital hospital cleanliness was superb.. I would not hesitate to go back to this hospital and see the doctors and event for any other reason I would definitely come back to Turkey to the memorial Hospital. I saw the cardiologist, lung specialist and also had stem cells Thank you
martine mathieu
Turkey
Mar 20, 2026
Verified review.
The Bookimed co-ordinator was perfect and operational in researching and organising the hospital stay. The care and medical expertise of the doctor went very well. A faultless experience for me. Congratulations
Jamil Nasir
Turkey
Mar 20, 2026
Verified review.
Very helpful coordinators and medical staff, Dr.M Derda medical team were very experience in Eye related illnesses I get the proper treatment and care according To my eye disease .
Магомед
Turkey
Mar 20, 2026
Verified review.
Yes, I liked everything except the discharge, the nurse came to write out and said the finish line and go to the exit. Not a doctor did not consult anything, only returned at the exit and the translator more or less explained.

Will language barriers affect my treatment?

Most patients report positive communication experiences with translators who explain procedures thoroughly and help bridge language gaps effectively. One patient praised their translator as 'amazing' and noted they 'explained majority of everything' clearly. Dr. Gurkan receives specific praise for excellent patient interaction. Some patients experienced occasional translation gaps during consultations, though this didn't prevent them from having overall positive treatment experiences. The medical staff consistently demonstrates attentiveness and professionalism that transcends language differences.

Reviews that answered this question:

Valerie Tully
Turkey
Mar 20, 2026
Verified review.
Dr and staff was amazing. They fulfilled their jobs are specialist. The translator we had was amazing. He explained majority of everything Hospital hospital cleanliness was superb.. I would not hesitate to go back to this hospital and see the doctors and event for any other reason I would definitely come back to Turkey to the memorial Hospital. I saw the cardiologist, lung specialist and also had stem cells Thank you
Client
Turkey
Mar 20, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Eddy McGinnis
Turkey
Mar 20, 2026
Verified review.
I was very skeptical doing this and especially in another country. The staff did a great job with getting everything lined up. Dr. Gurkan was great, all staff was very good and attentive. I would just ask for a little more information on the process and the timeline for treatments to work, etc. Overall, a great experience!!
Магомед
Turkey
Mar 20, 2026
Verified review.
Yes, I liked everything except the discharge, the nurse came to write out and said the finish line and go to the exit. Not a doctor did not consult anything, only returned at the exit and the translator more or less explained.

How clear and organized is the clinic's paperwork?

Based on patient experiences, clinics maintain strict documentation standards, with one noting how the clinic appropriately required proper medical analyses before proceeding with consultation - demonstrating thorough preparation protocols. Some patients experienced booking confusion where treatments didn't match what was initially arranged, though this was resolved through coordination support. The Bookimed coordinator received praise for being 'perfect and operational' in organizing hospital stays and research. Overall, patients describe the administrative process as well-managed when proper documentation is provided, leading to what one called a 'faultless experience.'

Reviews that answered this question:

martine mathieu
Turkey
Mar 20, 2026
Verified review.
The Bookimed co-ordinator was perfect and operational in researching and organising the hospital stay. The care and medical expertise of the doctor went very well. A faultless experience for me. Congratulations
Роман
Turkey
Mar 20, 2026
Verified review.
I came to the consultation without documents (analyzes), the clinic replied that I was not ready to give a consultation without relevant documents, which I think was good. I can’t say the clinic is good or bad for the above reason.
Abdur Rahim Rafi Tariq
Turkey
Mar 20, 2026
Verified review.
We had booked for stem cell therapy but were booked for physic with the doctor only extremely bad experience

How supportive and caring is the clinic staff?

Patients consistently praise the clinic staff for their exceptional care and support throughout treatment. One described the service as 'top' with 'very much patience and empathy,' while another highlighted how 'very helpful coordinators and medical staff' provided proper treatment and care. The comprehensive support extends beyond medical care—patients receive 'all around care' including airport transfers, hotel arrangements, and daily transportation with interpreters included. Some noted occasional communication gaps with translators, though the overall medical experience remained positive. Staff demonstrate genuine commitment to patient wellbeing, creating an environment where international patients feel thoroughly supported.

Reviews that answered this question:

Dieter Knaak
Turkey
Mar 20, 2026
Verified review.
The service of Bookimed top very much patience and empathy despite the clear.the professor Erdal Karaöz his professional competence top, experience, versatility, seriousness and integrity, the best of its kind.the clinic can keep up with the best in the world like Panama Stemm Cell where many famous people like Tony Robbins were. A great treatment, I will repeat this in December with my wife. Service top 6 stars .from the airport to the hotel and daily to the clinic all around care taxi and interpreter included.
Client
Turkey
Mar 20, 2026
Verified review.
السلام عليكم ورحمه الله كبرنامج بوكيميد ممتاز الناس اللي فيه ممتازين الرد ممتاز بس اخر مره عن طريق مستشفى ام سي تركيا المترجم شخص اسمه عيسى ضعيف جدا في الترجمه وما يترجم ليش في كلام الدكتور لان الدكتور تكلم فتره طويله وكانت الترجمه فتره بسيطه فكان في اشياء كثيره ما يترجمش فيها لي وما استفدتش منها اي حاجه وما استفدتش من الكشف دكتور
Jamil Nasir
Turkey
Mar 20, 2026
Verified review.
Very helpful coordinators and medical staff, Dr.M Derda medical team were very experience in Eye related illnesses I get the proper treatment and care according To my eye disease .
Магомед
Turkey
Mar 20, 2026
Verified review.
Yes, I liked everything except the discharge, the nurse came to write out and said the finish line and go to the exit. Not a doctor did not consult anything, only returned at the exit and the translator more or less explained.
820К+ patients have got assistance since 2014
50 countries
1,500 clinics
6K+ reviews
3K+ qualified doctors

Patient Choice Award

Based on consistent praise in patient reviews

1

⭐️ Top-Rated Clinic

Camilo White Castillo

Anesthesiologist

12 years of experience

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❤️ In demand by patients

2

Eslie Perez

General practitioner

12 years of experience

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💚 Specials for Bookimed patients

3

4.9 Excellent

8 reviews

Anna Lara

Regenerative medicine specialist

10 years of experience

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Reviews.5 patients have trusted Memorial Şişli Hospital with their treatment journeys in Turkey

Patient reviews

4.7
Excellent score
359 patient verified reviews
1 star
20%
2 stars
0%
3 stars
0%
4 stars
0%
5 stars
80%
Memorial Şişli Hospital overall rate includes
4.8/5
Doctor
4.7/5
Staff
4.8/5
Facilities
4.7/5
Language assistance
4.9/5
Support
1-5 of 5 reviews
martine mathieu • Stem Cell Therapy
France
Oct 2, 2025
Verified review.
Congratulations
The Bookimed co-ordinator was perfect and operational in researching and organising the hospital stay. The care and medical expertise of the doctor went very well. A faultless experience for me. Congratulations
About Bookimed service
The coordinator took my case very seriously and carried out all the necessary research in line with my request. I would like to thank her for her efficiency.
Nilab • Stem Cell Therapy
United Kingdom
Aug 3, 2022
Verified review.
They made a big issue about accepting GBP and didn’t let me leave the hospital until payment went through. Staff were rude and the translator Muhammed is ignoring my messages asking for a revised letter.
About Bookimed service
No. They made a big issue about accepting GBP and didn’t let me leave the hospital until payment went through. Staff were rude and the translator Muhammed is ignoring my messages asking for a revised letter.
Natalja Neuberger • Stem Cell Therapy
Germany
Oct 3, 2025
Verified review.
Damir Metenko • Autism treatment
Czech Republic
Jan 29, 2026
Verified review.
This created an impression of a professional and well-prepared approach
Our son is 6 years old and has been diagnosed with ASD. We arrived at Memorial Şişli Clinic on Monday. On the same day, we had a consultation with Dr. Betül Tavil. The doctor carefully examined our son and immediately began asking questions, to which she seemed to already have some answers. This created an impression of a professional and well-prepared approach. After the consultation, the doctor recommended stem cell therapy. With our consent, the cells were ordered immediately, considering they would be delivered to the clinic within three days. On the same day, we provided four vials of blood. Three days later, the stem cell administration procedure took place. The total dose consisted of 50 million cells: 1% was administered into the spinal cord, and the remainder was given via intravenous infusion. The procedure itself lasted approximately 10–15 minutes and went smoothly. Afterward, a supportive IV drip was administered to the child. Overall, we stayed in the hospital for about 4–4.5 hours, after which we were discharged. At this point, we have observed no side effects in the child.
Prompt service, and the doctor, Betul Tavil, is very personable and I confidently say she is truly a professional in her field.
About Bookimed service
Our experience collaborating with Bookimed was very pleasant. Communication was easy and clear — our messages were always answered promptly, all issues were explained in detail, and helpful advice was provided. When necessary, Bookimed representatives contacted us by phone, which was particularly convenient and reassuring. It felt like they genuinely wanted to help us, rather than just respond formally. Thank you to the Bookimed team for your support, attentiveness, and human approach. We are left with only positive impressions.
Natalja Neuberger • Umbilical cord stem cell therapy
Germany
Nov 7, 2025
Verified review.
The friendly welcome and nice atmosphere in the clinic in general were very pleasant!
The friendly welcome and nice atmosphere in the clinic in general were very pleasant!
The conversation with the doctor impressed me so much that I immediately had a lot of confidence, which is and was important to me!