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Updated: Jan 2020

San Raffaele: Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

Overall patient satisfaction with San Raffaele in Italy
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What patients say about Deep brain stimulation (DBS) surgery at San Raffaele

How convenient is the clinic location and access?

Patients describe the clinic location and access as highly convenient, with comprehensive support from arrival to departure. Services begin right at the airport with transfers provided. One patient noted everything was included: 'tickets, transfer, transport there, cross-over, accommodation and food.' The clinic handles logistics seamlessly, allowing families to focus on medical care rather than navigation. Another mentioned preferring hotels 'near from the central' for programming visits. Some found meal arrangements for companions required separate payment, though overall coordination remained 'high-quality.' International patients consistently praise the end-to-end travel support.

Reviews that answered this question:

Rano
Turkey
Mar 3, 2026
Verified review.
I express my gratitude for your support and help. The clinic provided high-quality services starting from the airport. The doctor and all the staff are responsible and caring. We were very worried about the operation because of my mother’s age, but everything went well. I thank bookimed for recommending this particular clinic.
Руслан
Turkey
Mar 3, 2026
Verified review.
Good afternoon! The level is high! Medicine yakisna! The doctor is competent! Wow live in the wards super! Coordinator bookimed helped with everything! Post on the link! Vagal neochovano prizno zdivovanі usіm. In the first dvіnka to prilotu dodomu. Everything went beskoshtovno: tickets, transfer, transport there, cross-over, accommodation and food. They paid tilki for consulting a doctor and a procedure for an MRI and analytics and so on. Dyakuyu usіm hto byv zad_yany! Thank you !!!!!!!
Mohamed
Turkey
Mar 3, 2026
Verified review.
In cos ara include frees and meals of patient of accompagnateur. We Have paid his feeds.if possible, I prefer stay a hotel in the town near from the central the programmation center of stimulator

Are there any hidden or extra costs?

Patient experiences with DBS surgery costs in Turkey reveal mostly transparent pricing, though some encountered additional expenses. One patient noted that while many services were included at no extra charge - 'tickets, transfer, transport, accommodation and food' - they only paid for 'consulting a doctor and procedure for MRI and analytics.' Another mentioned paying separately for meals for their companion, as these weren't automatically covered. One family found the total cost exceeded initial planning, though they felt the 'quality of care and successful outcome made it worthwhile.' Most patients describe the overall value as reasonable given the high standard of medical care received.

Reviews that answered this question:

Farida
Turkey
Mar 3, 2026
Verified review.
We had a very positive experience at the hospital. My father underwent surgery and we are grateful to say it was successful. The doctors and nurses were professional, attentive, and ensured he received excellent care throughout his stay. The hospital facilities were clean and well-organised, and everything went according to plan. The only thing worth mentioning is that the total cost exceeded what we initially planned for, but overall, the quality of care and the successful outcome made it worthwhile. We truly appreciate the support and dedication of the entire medical team.
Руслан
Turkey
Mar 3, 2026
Verified review.
Good afternoon! The level is high! Medicine yakisna! The doctor is competent! Wow live in the wards super! Coordinator bookimed helped with everything! Post on the link! Vagal neochovano prizno zdivovanі usіm. In the first dvіnka to prilotu dodomu. Everything went beskoshtovno: tickets, transfer, transport there, cross-over, accommodation and food. They paid tilki for consulting a doctor and a procedure for an MRI and analytics and so on. Dyakuyu usіm hto byv zad_yany! Thank you !!!!!!!
Mohamed
Turkey
Mar 3, 2026
Verified review.
In cos ara include frees and meals of patient of accompagnateur. We Have paid his feeds.if possible, I prefer stay a hotel in the town near from the central the programmation center of stimulator

How effective are the treatment results?

Patients consistently report successful DBS surgery outcomes in Turkey, with many expressing deep gratitude for life-changing results. One patient was 'very pleased with the results,' while another described their experience as being at 'world level.' Dr. Ali Zirh receives particular praise, with patients calling him 'the best' and noting his precision in both surgery and equipment setup. Some mention the MRI examination rooms were quite cold, though this didn't affect the excellent medical outcomes. The neurological follow-up care also stands out, with patients appreciating the detailed therapy adjustments over several weeks that optimize their treatment results.

Reviews that answered this question:

ANDRII ZHADAN
Turkey
Mar 3, 2026
Verified review.
Operation DBS. Ali Zirch is the best and he has a good team . Because setting up the equipment is as important process for patients as the operation to install it. Honestly, I can't imagine that such an operation can be done in Ukraine.... Of course, there are young and promising doctors. But there is no equipment.
Farida
Turkey
Mar 3, 2026
Verified review.
We had a very positive experience at the hospital. My father underwent surgery and we are grateful to say it was successful. The doctors and nurses were professional, attentive, and ensured he received excellent care throughout his stay. The hospital facilities were clean and well-organised, and everything went according to plan. The only thing worth mentioning is that the total cost exceeded what we initially planned for, but overall, the quality of care and the successful outcome made it worthwhile. We truly appreciate the support and dedication of the entire medical team.
Rano
Turkey
Mar 3, 2026
Verified review.
I express my gratitude for your support and help. The clinic provided high-quality services starting from the airport. The doctor and all the staff are responsible and caring. We were very worried about the operation because of my mother’s age, but everything went well. I thank bookimed for recommending this particular clinic.
Руслан
Turkey
Mar 3, 2026
Verified review.
Good afternoon! The level is high! Medicine yakisna! The doctor is competent! Wow live in the wards super! Coordinator bookimed helped with everything! Post on the link! Vagal neochovano prizno zdivovanі usіm. In the first dvіnka to prilotu dodomu. Everything went beskoshtovno: tickets, transfer, transport there, cross-over, accommodation and food. They paid tilki for consulting a doctor and a procedure for an MRI and analytics and so on. Dyakuyu usіm hto byv zad_yany! Thank you !!!!!!!
Khanaliev Melikali
Turkey
Mar 3, 2026
Verified review.
I would like to thank the VHM Hospitals team for the services they provided to us. I had Deep Brain Stimulation (DBS) surgery here, and I am very pleased with the results.

How experienced and professional are the doctors?

Patients consistently describe Turkish DBS surgeons as highly skilled professionals who deliver exceptional results. Dr. Ali Zirh stands out repeatedly, with patients calling him 'the best' and praising his 'absolute professional' approach that's both precise and human. One patient noted they 'can't imagine that such an operation can be done' elsewhere, highlighting the advanced expertise available. The medical teams demonstrate thorough assessment capabilities and maintain constant support throughout treatment. Doctors provide comprehensive care with dedicated attention at every step, creating confidence in even complex neurological procedures.

Reviews that answered this question:

ANDRII ZHADAN
Turkey
Mar 3, 2026
Verified review.
Operation DBS. Ali Zirch is the best and he has a good team . Because setting up the equipment is as important process for patients as the operation to install it. Honestly, I can't imagine that such an operation can be done in Ukraine.... Of course, there are young and promising doctors. But there is no equipment.
Desislava
Turkey
Mar 3, 2026
Verified review.
I would like to express our satisfaction with the DBS operation, the stay in the hospital, which I dare to say at the world level. Dr. Ali Zirh is an absolute professional, precise, clear, concrete and above all very human. But I want to express my deepest and heartfelt thanks to our assistant from the first day, a month before we arrived at Mahmoud Kathab hospital, this young man is gifted with a huge heart, I think he was the person who made me choose MEDIPOL PARMERA etc. Ali Zarh. Last but not least, I am fascinated by the neurologist Dr. Basak and her team, who for 21 days took care of regulating the exact therapy and impulses of my husband. Our entire stay was reduced to the last detail for our benefit, to feel at home. We have not regretted it for a moment, that we chose MEDIPOL MEGA GROUP, thank you Mahmoud, you were born to help people like us!!! Please to reword Mahmoud Kathab ,he deserved a lot!!!
Anesa
Turkey
Mar 3, 2026
Verified review.
Best doctor and our translate Azra is great person, support 0:24, posibiliti to contact doctor.
Руслан
Turkey
Mar 3, 2026
Verified review.
Good afternoon! The level is high! Medicine yakisna! The doctor is competent! Wow live in the wards super! Coordinator bookimed helped with everything! Post on the link! Vagal neochovano prizno zdivovanі usіm. In the first dvіnka to prilotu dodomu. Everything went beskoshtovno: tickets, transfer, transport there, cross-over, accommodation and food. They paid tilki for consulting a doctor and a procedure for an MRI and analytics and so on. Dyakuyu usіm hto byv zad_yany! Thank you !!!!!!!
Heng
Turkey
Mar 3, 2026
Verified review.
The coordinator, the neurologist and the doctor were all very professional and through in their assessment during the video meeting

How comfortable and modern are the clinic facilities?

Patients consistently describe Turkish DBS facilities as impressively modern and comfortable. One called the hospital 'world level,' while another was struck by the 'scale, cleanliness and quality of service.' The facilities feature advanced equipment that patients say isn't available in their home countries. Staff attention to detail stands out—one patient noted how 'our entire stay was reduced to the last detail for our benefit, to feel at home.' Some mentioned the MRI room being quite cold during lengthy procedures, though this didn't overshadow the overall positive experience. Patients describe facilities as 'very clean' and 'well-organised' with professional, attentive staff throughout.

Reviews that answered this question:

ANDRII ZHADAN
Turkey
Mar 3, 2026
Verified review.
Operation DBS. Ali Zirch is the best and he has a good team . Because setting up the equipment is as important process for patients as the operation to install it. Honestly, I can't imagine that such an operation can be done in Ukraine.... Of course, there are young and promising doctors. But there is no equipment.
Farida
Turkey
Mar 3, 2026
Verified review.
We had a very positive experience at the hospital. My father underwent surgery and we are grateful to say it was successful. The doctors and nurses were professional, attentive, and ensured he received excellent care throughout his stay. The hospital facilities were clean and well-organised, and everything went according to plan. The only thing worth mentioning is that the total cost exceeded what we initially planned for, but overall, the quality of care and the successful outcome made it worthwhile. We truly appreciate the support and dedication of the entire medical team.
Desislava
Turkey
Mar 3, 2026
Verified review.
I would like to express our satisfaction with the DBS operation, the stay in the hospital, which I dare to say at the world level. Dr. Ali Zirh is an absolute professional, precise, clear, concrete and above all very human. But I want to express my deepest and heartfelt thanks to our assistant from the first day, a month before we arrived at Mahmoud Kathab hospital, this young man is gifted with a huge heart, I think he was the person who made me choose MEDIPOL PARMERA etc. Ali Zarh. Last but not least, I am fascinated by the neurologist Dr. Basak and her team, who for 21 days took care of regulating the exact therapy and impulses of my husband. Our entire stay was reduced to the last detail for our benefit, to feel at home. We have not regretted it for a moment, that we chose MEDIPOL MEGA GROUP, thank you Mahmoud, you were born to help people like us!!! Please to reword Mahmoud Kathab ,he deserved a lot!!!
Gul'mairam
Turkey
Mar 3, 2026
Verified review.
Good afternoon! We are from Kyrgyzstan! We applied to the clinic through the bookimed website. The coordinator Anastasia was very helpful, everything was organised very clearly, we were never disappointed. The clinic itself is impressive in terms of scale, cleanliness and quality of service, the staff is friendly and attentive. Our interpreter Lamia worked with us, coordinated our logistics around the clinic, tried to ensure timely appointments with doctors, she was very comfortable and easy to communicate with. But, there was a moment with the examination: we were referred to MRI, the procedure was quite long, the room was quite cold, so I was very cold. As a recommendation - it would be good to warn patients about the need to maintain a certain temperature regime in this room and somehow provide comfort as much as possible. Overall, we are very satisfied with our visit to this clinic, the patient management tactics and we have a follow-up visit planned in 3 months.
Shaima
Turkey
Mar 3, 2026
Verified review.
It was a very pleasant experience. The hospital is very clean and the staff were helpful and professional. The medical workers answered all of our questions and concerns. They followed up with us extensively and ensured our patient’s safety and satisfaction.

Will language barriers affect my treatment?

Based on patient experiences, language barriers are effectively managed through dedicated interpreter services. Patients describe having 'personal interpreters' who provide comprehensive support, staying with them 'at every step' including in the operating theatre. International patients from countries like Kyrgyzstan found their interpreters 'very comfortable and easy to communicate with,' coordinating logistics and ensuring timely appointments. One patient praised their translator as a 'great person' offering '24/7 support' with direct doctor contact. The medical staff consistently answered questions and addressed concerns, making communication smooth throughout the treatment process.

Reviews that answered this question:

Galina OGARKOVA
Turkey
Mar 3, 2026
Verified review.
Professionalism of doctors!!! Having a personal interpreter, attention at every step, did not leave for a minute, even in the operating theatre! Such support!
Gul'mairam
Turkey
Mar 3, 2026
Verified review.
Good afternoon! We are from Kyrgyzstan! We applied to the clinic through the bookimed website. The coordinator Anastasia was very helpful, everything was organised very clearly, we were never disappointed. The clinic itself is impressive in terms of scale, cleanliness and quality of service, the staff is friendly and attentive. Our interpreter Lamia worked with us, coordinated our logistics around the clinic, tried to ensure timely appointments with doctors, she was very comfortable and easy to communicate with. But, there was a moment with the examination: we were referred to MRI, the procedure was quite long, the room was quite cold, so I was very cold. As a recommendation - it would be good to warn patients about the need to maintain a certain temperature regime in this room and somehow provide comfort as much as possible. Overall, we are very satisfied with our visit to this clinic, the patient management tactics and we have a follow-up visit planned in 3 months.
Anesa
Turkey
Mar 3, 2026
Verified review.
Best doctor and our translate Azra is great person, support 0:24, posibiliti to contact doctor.
Shaima
Turkey
Mar 3, 2026
Verified review.
It was a very pleasant experience. The hospital is very clean and the staff were helpful and professional. The medical workers answered all of our questions and concerns. They followed up with us extensively and ensured our patient’s safety and satisfaction.

How supportive and caring is the clinic staff?

Patients consistently describe Turkish clinic staff as exceptionally caring and attentive throughout their DBS journey. One family noted staff 'did not leave for a minute, even in the operating theatre' providing constant support. Another praised how staff were 'responsible and caring' during what they called a worrying time due to their mother's age. Some mentioned room temperature during MRI procedures could be more comfortable, though this didn't diminish their overall satisfaction. Staff attention extends to every detail, with patients feeling 'at home' and describing the experience as 'reduced to the last detail for our benefit.'

Reviews that answered this question:

Farida
Turkey
Mar 3, 2026
Verified review.
We had a very positive experience at the hospital. My father underwent surgery and we are grateful to say it was successful. The doctors and nurses were professional, attentive, and ensured he received excellent care throughout his stay. The hospital facilities were clean and well-organised, and everything went according to plan. The only thing worth mentioning is that the total cost exceeded what we initially planned for, but overall, the quality of care and the successful outcome made it worthwhile. We truly appreciate the support and dedication of the entire medical team.
Desislava
Turkey
Mar 3, 2026
Verified review.
I would like to express our satisfaction with the DBS operation, the stay in the hospital, which I dare to say at the world level. Dr. Ali Zirh is an absolute professional, precise, clear, concrete and above all very human. But I want to express my deepest and heartfelt thanks to our assistant from the first day, a month before we arrived at Mahmoud Kathab hospital, this young man is gifted with a huge heart, I think he was the person who made me choose MEDIPOL PARMERA etc. Ali Zarh. Last but not least, I am fascinated by the neurologist Dr. Basak and her team, who for 21 days took care of regulating the exact therapy and impulses of my husband. Our entire stay was reduced to the last detail for our benefit, to feel at home. We have not regretted it for a moment, that we chose MEDIPOL MEGA GROUP, thank you Mahmoud, you were born to help people like us!!! Please to reword Mahmoud Kathab ,he deserved a lot!!!
Galina OGARKOVA
Turkey
Mar 3, 2026
Verified review.
Professionalism of doctors!!! Having a personal interpreter, attention at every step, did not leave for a minute, even in the operating theatre! Such support!
Gul'mairam
Turkey
Mar 3, 2026
Verified review.
Good afternoon! We are from Kyrgyzstan! We applied to the clinic through the bookimed website. The coordinator Anastasia was very helpful, everything was organised very clearly, we were never disappointed. The clinic itself is impressive in terms of scale, cleanliness and quality of service, the staff is friendly and attentive. Our interpreter Lamia worked with us, coordinated our logistics around the clinic, tried to ensure timely appointments with doctors, she was very comfortable and easy to communicate with. But, there was a moment with the examination: we were referred to MRI, the procedure was quite long, the room was quite cold, so I was very cold. As a recommendation - it would be good to warn patients about the need to maintain a certain temperature regime in this room and somehow provide comfort as much as possible. Overall, we are very satisfied with our visit to this clinic, the patient management tactics and we have a follow-up visit planned in 3 months.
Shaima
Turkey
Mar 3, 2026
Verified review.
It was a very pleasant experience. The hospital is very clean and the staff were helpful and professional. The medical workers answered all of our questions and concerns. They followed up with us extensively and ensured our patient’s safety and satisfaction.

How convenient is the clinic location and access?

Patients describe the clinic location and access as highly convenient, with comprehensive support from arrival to departure. Services begin right at the airport with transfers provided. One patient noted everything was included: 'tickets, transfer, transport there, cross-over, accommodation and food.' The clinic handles logistics seamlessly, allowing families to focus on medical care rather than navigation. Another mentioned preferring hotels 'near from the central' for programming visits. Some found meal arrangements for companions required separate payment, though overall coordination remained 'high-quality.' International patients consistently praise the end-to-end travel support.

Reviews that answered this question:

Rano
Turkey
Mar 3, 2026
Verified review.
I express my gratitude for your support and help. The clinic provided high-quality services starting from the airport. The doctor and all the staff are responsible and caring. We were very worried about the operation because of my mother’s age, but everything went well. I thank bookimed for recommending this particular clinic.
Руслан
Turkey
Mar 3, 2026
Verified review.
Good afternoon! The level is high! Medicine yakisna! The doctor is competent! Wow live in the wards super! Coordinator bookimed helped with everything! Post on the link! Vagal neochovano prizno zdivovanі usіm. In the first dvіnka to prilotu dodomu. Everything went beskoshtovno: tickets, transfer, transport there, cross-over, accommodation and food. They paid tilki for consulting a doctor and a procedure for an MRI and analytics and so on. Dyakuyu usіm hto byv zad_yany! Thank you !!!!!!!
Mohamed
Turkey
Mar 3, 2026
Verified review.
In cos ara include frees and meals of patient of accompagnateur. We Have paid his feeds.if possible, I prefer stay a hotel in the town near from the central the programmation center of stimulator

Are there any hidden or extra costs?

Patient experiences with DBS surgery costs in Turkey reveal mostly transparent pricing, though some encountered additional expenses. One patient noted that while many services were included at no extra charge - 'tickets, transfer, transport, accommodation and food' - they only paid for 'consulting a doctor and procedure for MRI and analytics.' Another mentioned paying separately for meals for their companion, as these weren't automatically covered. One family found the total cost exceeded initial planning, though they felt the 'quality of care and successful outcome made it worthwhile.' Most patients describe the overall value as reasonable given the high standard of medical care received.

Reviews that answered this question:

Farida
Turkey
Mar 3, 2026
Verified review.
We had a very positive experience at the hospital. My father underwent surgery and we are grateful to say it was successful. The doctors and nurses were professional, attentive, and ensured he received excellent care throughout his stay. The hospital facilities were clean and well-organised, and everything went according to plan. The only thing worth mentioning is that the total cost exceeded what we initially planned for, but overall, the quality of care and the successful outcome made it worthwhile. We truly appreciate the support and dedication of the entire medical team.
Руслан
Turkey
Mar 3, 2026
Verified review.
Good afternoon! The level is high! Medicine yakisna! The doctor is competent! Wow live in the wards super! Coordinator bookimed helped with everything! Post on the link! Vagal neochovano prizno zdivovanі usіm. In the first dvіnka to prilotu dodomu. Everything went beskoshtovno: tickets, transfer, transport there, cross-over, accommodation and food. They paid tilki for consulting a doctor and a procedure for an MRI and analytics and so on. Dyakuyu usіm hto byv zad_yany! Thank you !!!!!!!
Mohamed
Turkey
Mar 3, 2026
Verified review.
In cos ara include frees and meals of patient of accompagnateur. We Have paid his feeds.if possible, I prefer stay a hotel in the town near from the central the programmation center of stimulator

How effective are the treatment results?

Patients consistently report successful DBS surgery outcomes in Turkey, with many expressing deep gratitude for life-changing results. One patient was 'very pleased with the results,' while another described their experience as being at 'world level.' Dr. Ali Zirh receives particular praise, with patients calling him 'the best' and noting his precision in both surgery and equipment setup. Some mention the MRI examination rooms were quite cold, though this didn't affect the excellent medical outcomes. The neurological follow-up care also stands out, with patients appreciating the detailed therapy adjustments over several weeks that optimize their treatment results.

Reviews that answered this question:

ANDRII ZHADAN
Turkey
Mar 3, 2026
Verified review.
Operation DBS. Ali Zirch is the best and he has a good team . Because setting up the equipment is as important process for patients as the operation to install it. Honestly, I can't imagine that such an operation can be done in Ukraine.... Of course, there are young and promising doctors. But there is no equipment.
Farida
Turkey
Mar 3, 2026
Verified review.
We had a very positive experience at the hospital. My father underwent surgery and we are grateful to say it was successful. The doctors and nurses were professional, attentive, and ensured he received excellent care throughout his stay. The hospital facilities were clean and well-organised, and everything went according to plan. The only thing worth mentioning is that the total cost exceeded what we initially planned for, but overall, the quality of care and the successful outcome made it worthwhile. We truly appreciate the support and dedication of the entire medical team.
Rano
Turkey
Mar 3, 2026
Verified review.
I express my gratitude for your support and help. The clinic provided high-quality services starting from the airport. The doctor and all the staff are responsible and caring. We were very worried about the operation because of my mother’s age, but everything went well. I thank bookimed for recommending this particular clinic.
Руслан
Turkey
Mar 3, 2026
Verified review.
Good afternoon! The level is high! Medicine yakisna! The doctor is competent! Wow live in the wards super! Coordinator bookimed helped with everything! Post on the link! Vagal neochovano prizno zdivovanі usіm. In the first dvіnka to prilotu dodomu. Everything went beskoshtovno: tickets, transfer, transport there, cross-over, accommodation and food. They paid tilki for consulting a doctor and a procedure for an MRI and analytics and so on. Dyakuyu usіm hto byv zad_yany! Thank you !!!!!!!
Khanaliev Melikali
Turkey
Mar 3, 2026
Verified review.
I would like to thank the VHM Hospitals team for the services they provided to us. I had Deep Brain Stimulation (DBS) surgery here, and I am very pleased with the results.

How experienced and professional are the doctors?

Patients consistently describe Turkish DBS surgeons as highly skilled professionals who deliver exceptional results. Dr. Ali Zirh stands out repeatedly, with patients calling him 'the best' and praising his 'absolute professional' approach that's both precise and human. One patient noted they 'can't imagine that such an operation can be done' elsewhere, highlighting the advanced expertise available. The medical teams demonstrate thorough assessment capabilities and maintain constant support throughout treatment. Doctors provide comprehensive care with dedicated attention at every step, creating confidence in even complex neurological procedures.

Reviews that answered this question:

ANDRII ZHADAN
Turkey
Mar 3, 2026
Verified review.
Operation DBS. Ali Zirch is the best and he has a good team . Because setting up the equipment is as important process for patients as the operation to install it. Honestly, I can't imagine that such an operation can be done in Ukraine.... Of course, there are young and promising doctors. But there is no equipment.
Desislava
Turkey
Mar 3, 2026
Verified review.
I would like to express our satisfaction with the DBS operation, the stay in the hospital, which I dare to say at the world level. Dr. Ali Zirh is an absolute professional, precise, clear, concrete and above all very human. But I want to express my deepest and heartfelt thanks to our assistant from the first day, a month before we arrived at Mahmoud Kathab hospital, this young man is gifted with a huge heart, I think he was the person who made me choose MEDIPOL PARMERA etc. Ali Zarh. Last but not least, I am fascinated by the neurologist Dr. Basak and her team, who for 21 days took care of regulating the exact therapy and impulses of my husband. Our entire stay was reduced to the last detail for our benefit, to feel at home. We have not regretted it for a moment, that we chose MEDIPOL MEGA GROUP, thank you Mahmoud, you were born to help people like us!!! Please to reword Mahmoud Kathab ,he deserved a lot!!!
Anesa
Turkey
Mar 3, 2026
Verified review.
Best doctor and our translate Azra is great person, support 0:24, posibiliti to contact doctor.
Руслан
Turkey
Mar 3, 2026
Verified review.
Good afternoon! The level is high! Medicine yakisna! The doctor is competent! Wow live in the wards super! Coordinator bookimed helped with everything! Post on the link! Vagal neochovano prizno zdivovanі usіm. In the first dvіnka to prilotu dodomu. Everything went beskoshtovno: tickets, transfer, transport there, cross-over, accommodation and food. They paid tilki for consulting a doctor and a procedure for an MRI and analytics and so on. Dyakuyu usіm hto byv zad_yany! Thank you !!!!!!!
Heng
Turkey
Mar 3, 2026
Verified review.
The coordinator, the neurologist and the doctor were all very professional and through in their assessment during the video meeting

How comfortable and modern are the clinic facilities?

Patients consistently describe Turkish DBS facilities as impressively modern and comfortable. One called the hospital 'world level,' while another was struck by the 'scale, cleanliness and quality of service.' The facilities feature advanced equipment that patients say isn't available in their home countries. Staff attention to detail stands out—one patient noted how 'our entire stay was reduced to the last detail for our benefit, to feel at home.' Some mentioned the MRI room being quite cold during lengthy procedures, though this didn't overshadow the overall positive experience. Patients describe facilities as 'very clean' and 'well-organised' with professional, attentive staff throughout.

Reviews that answered this question:

ANDRII ZHADAN
Turkey
Mar 3, 2026
Verified review.
Operation DBS. Ali Zirch is the best and he has a good team . Because setting up the equipment is as important process for patients as the operation to install it. Honestly, I can't imagine that such an operation can be done in Ukraine.... Of course, there are young and promising doctors. But there is no equipment.
Farida
Turkey
Mar 3, 2026
Verified review.
We had a very positive experience at the hospital. My father underwent surgery and we are grateful to say it was successful. The doctors and nurses were professional, attentive, and ensured he received excellent care throughout his stay. The hospital facilities were clean and well-organised, and everything went according to plan. The only thing worth mentioning is that the total cost exceeded what we initially planned for, but overall, the quality of care and the successful outcome made it worthwhile. We truly appreciate the support and dedication of the entire medical team.
Desislava
Turkey
Mar 3, 2026
Verified review.
I would like to express our satisfaction with the DBS operation, the stay in the hospital, which I dare to say at the world level. Dr. Ali Zirh is an absolute professional, precise, clear, concrete and above all very human. But I want to express my deepest and heartfelt thanks to our assistant from the first day, a month before we arrived at Mahmoud Kathab hospital, this young man is gifted with a huge heart, I think he was the person who made me choose MEDIPOL PARMERA etc. Ali Zarh. Last but not least, I am fascinated by the neurologist Dr. Basak and her team, who for 21 days took care of regulating the exact therapy and impulses of my husband. Our entire stay was reduced to the last detail for our benefit, to feel at home. We have not regretted it for a moment, that we chose MEDIPOL MEGA GROUP, thank you Mahmoud, you were born to help people like us!!! Please to reword Mahmoud Kathab ,he deserved a lot!!!
Gul'mairam
Turkey
Mar 3, 2026
Verified review.
Good afternoon! We are from Kyrgyzstan! We applied to the clinic through the bookimed website. The coordinator Anastasia was very helpful, everything was organised very clearly, we were never disappointed. The clinic itself is impressive in terms of scale, cleanliness and quality of service, the staff is friendly and attentive. Our interpreter Lamia worked with us, coordinated our logistics around the clinic, tried to ensure timely appointments with doctors, she was very comfortable and easy to communicate with. But, there was a moment with the examination: we were referred to MRI, the procedure was quite long, the room was quite cold, so I was very cold. As a recommendation - it would be good to warn patients about the need to maintain a certain temperature regime in this room and somehow provide comfort as much as possible. Overall, we are very satisfied with our visit to this clinic, the patient management tactics and we have a follow-up visit planned in 3 months.
Shaima
Turkey
Mar 3, 2026
Verified review.
It was a very pleasant experience. The hospital is very clean and the staff were helpful and professional. The medical workers answered all of our questions and concerns. They followed up with us extensively and ensured our patient’s safety and satisfaction.

Will language barriers affect my treatment?

Based on patient experiences, language barriers are effectively managed through dedicated interpreter services. Patients describe having 'personal interpreters' who provide comprehensive support, staying with them 'at every step' including in the operating theatre. International patients from countries like Kyrgyzstan found their interpreters 'very comfortable and easy to communicate with,' coordinating logistics and ensuring timely appointments. One patient praised their translator as a 'great person' offering '24/7 support' with direct doctor contact. The medical staff consistently answered questions and addressed concerns, making communication smooth throughout the treatment process.

Reviews that answered this question:

Galina OGARKOVA
Turkey
Mar 3, 2026
Verified review.
Professionalism of doctors!!! Having a personal interpreter, attention at every step, did not leave for a minute, even in the operating theatre! Such support!
Gul'mairam
Turkey
Mar 3, 2026
Verified review.
Good afternoon! We are from Kyrgyzstan! We applied to the clinic through the bookimed website. The coordinator Anastasia was very helpful, everything was organised very clearly, we were never disappointed. The clinic itself is impressive in terms of scale, cleanliness and quality of service, the staff is friendly and attentive. Our interpreter Lamia worked with us, coordinated our logistics around the clinic, tried to ensure timely appointments with doctors, she was very comfortable and easy to communicate with. But, there was a moment with the examination: we were referred to MRI, the procedure was quite long, the room was quite cold, so I was very cold. As a recommendation - it would be good to warn patients about the need to maintain a certain temperature regime in this room and somehow provide comfort as much as possible. Overall, we are very satisfied with our visit to this clinic, the patient management tactics and we have a follow-up visit planned in 3 months.
Anesa
Turkey
Mar 3, 2026
Verified review.
Best doctor and our translate Azra is great person, support 0:24, posibiliti to contact doctor.
Shaima
Turkey
Mar 3, 2026
Verified review.
It was a very pleasant experience. The hospital is very clean and the staff were helpful and professional. The medical workers answered all of our questions and concerns. They followed up with us extensively and ensured our patient’s safety and satisfaction.

How supportive and caring is the clinic staff?

Patients consistently describe Turkish clinic staff as exceptionally caring and attentive throughout their DBS journey. One family noted staff 'did not leave for a minute, even in the operating theatre' providing constant support. Another praised how staff were 'responsible and caring' during what they called a worrying time due to their mother's age. Some mentioned room temperature during MRI procedures could be more comfortable, though this didn't diminish their overall satisfaction. Staff attention extends to every detail, with patients feeling 'at home' and describing the experience as 'reduced to the last detail for our benefit.'

Reviews that answered this question:

Farida
Turkey
Mar 3, 2026
Verified review.
We had a very positive experience at the hospital. My father underwent surgery and we are grateful to say it was successful. The doctors and nurses were professional, attentive, and ensured he received excellent care throughout his stay. The hospital facilities were clean and well-organised, and everything went according to plan. The only thing worth mentioning is that the total cost exceeded what we initially planned for, but overall, the quality of care and the successful outcome made it worthwhile. We truly appreciate the support and dedication of the entire medical team.
Desislava
Turkey
Mar 3, 2026
Verified review.
I would like to express our satisfaction with the DBS operation, the stay in the hospital, which I dare to say at the world level. Dr. Ali Zirh is an absolute professional, precise, clear, concrete and above all very human. But I want to express my deepest and heartfelt thanks to our assistant from the first day, a month before we arrived at Mahmoud Kathab hospital, this young man is gifted with a huge heart, I think he was the person who made me choose MEDIPOL PARMERA etc. Ali Zarh. Last but not least, I am fascinated by the neurologist Dr. Basak and her team, who for 21 days took care of regulating the exact therapy and impulses of my husband. Our entire stay was reduced to the last detail for our benefit, to feel at home. We have not regretted it for a moment, that we chose MEDIPOL MEGA GROUP, thank you Mahmoud, you were born to help people like us!!! Please to reword Mahmoud Kathab ,he deserved a lot!!!
Galina OGARKOVA
Turkey
Mar 3, 2026
Verified review.
Professionalism of doctors!!! Having a personal interpreter, attention at every step, did not leave for a minute, even in the operating theatre! Such support!
Gul'mairam
Turkey
Mar 3, 2026
Verified review.
Good afternoon! We are from Kyrgyzstan! We applied to the clinic through the bookimed website. The coordinator Anastasia was very helpful, everything was organised very clearly, we were never disappointed. The clinic itself is impressive in terms of scale, cleanliness and quality of service, the staff is friendly and attentive. Our interpreter Lamia worked with us, coordinated our logistics around the clinic, tried to ensure timely appointments with doctors, she was very comfortable and easy to communicate with. But, there was a moment with the examination: we were referred to MRI, the procedure was quite long, the room was quite cold, so I was very cold. As a recommendation - it would be good to warn patients about the need to maintain a certain temperature regime in this room and somehow provide comfort as much as possible. Overall, we are very satisfied with our visit to this clinic, the patient management tactics and we have a follow-up visit planned in 3 months.
Shaima
Turkey
Mar 3, 2026
Verified review.
It was a very pleasant experience. The hospital is very clean and the staff were helpful and professional. The medical workers answered all of our questions and concerns. They followed up with us extensively and ensured our patient’s safety and satisfaction.
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66 patient verified reviews
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Suma • Consultation with a neurosurgeon
United Kingdom
Jan 29, 2020
Verified review.
"I would recommend everyone use bookimed to book they helped me out so much when I was literally stuck and didn’t know how to get the appointment
Bookimed booked everything for me was so fast and efficient the doctor was very good and reassuring, I would recommend everyone use bookimed to book they helped me out so much when I was literally stuck and didn’t know how to get the appointment.
About Bookimed service
Very very satisfied everyone should book with bookimed really helpful service very fast and efficient.
Suma • Consultation with a neurosurgeon
United Kingdom
Jan 29, 2020
Verified review.