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Updated: Oct 2019

Severance Hospital: Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

Overall patient satisfaction with Severance Hospital in Republic of Korea
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What patients say about Radiotherapy at Severance Hospital

How experienced and professional are the doctors?

Patients consistently describe Turkish oncologists as highly professional with excellent clinical expertise. One patient called their doctor a 'true professional,' while another praised the 'very high' level of professionalism at facilities like Medipol. Doctors like Dr. Pelin Basim receive specific recognition for their expertise and supportive approach throughout treatment. Some patients experienced translation challenges during consultations, though this didn't affect the quality of medical care. The overall impression is of skilled oncologists who provide thorough consultations and maintain professional standards that give international patients confidence in their treatment.

Reviews that answered this question:

Наталья
Turkey
Mar 5, 2026
Verified review.
When they learned what was needed in the clinic, they didn’t even know where to run and whom to contact. Coordinators helped to select a clinic. They gave us a doctor. Everything went great, the doctor is a true professional.  Separately, I want to note the attitude to patients. We were met at the airport, brought to the clinic and there was already a translator waiting. Literally "by the hand" we were taken to the doctors, everyone translated. Then they provided a taxi to the hotel.   During the operation, the ward was provided for two people - for the patient and the attendant; both of them were included in the cost of the operation.   After surgery, the doctor held a consultation, making sure that you can fly back. And only then answered questions remotely that arose.  Clinic definitely recommend
Жамиля Sarsinbaev
Turkey
Mar 5, 2026
Verified review.
Doctors seemed professional. Low quality translation from Turkish to Russian and vice versa. For some reason, after PET KT (perhaps a coincidence), upon returning home, it was sharply worse. We had to urgently operate, although Turkish oncologists did not see the need for an operation, but offered to wait a month.
Максим Гришай
Turkey
Mar 5, 2026
Verified review.
Thank you Irada from the international department for arranging treatment. Everything went at the highest level. Thank you Zulfie for the translation. Thanks to Dr. Pelin BASIM and Dilek Ünal for their professionalism and support.
Лилия Moseichuk
Turkey
Mar 5, 2026
Verified review.
I am on treatment in the clinic medipol. The level of service and professionalism is very high.

Will language barriers affect my treatment?

Most patients report comprehensive translation support throughout their treatment journey. Translators are typically provided from airport pickup through consultations, with one patient noting they were taken 'by the hand' to doctors with everything translated. Some experienced translation quality issues that caused confusion about diagnoses, though these were eventually clarified. Despite occasional communication gaps, patients consistently praise the professional medical care and support they received. The clinics appear well-prepared for international patients, with dedicated translation staff ensuring treatment proceeds smoothly.

Reviews that answered this question:

Saniya Abdulova
Turkey
Mar 5, 2026
Verified review.
The Liv Hospital Clinic confused my diagnosis. Within two hours, I thought I had cancer.  I immediately wrote to them, the answer came in two and a half hours, as they had no time to double-check. During all this time, my family and I went crazy with horror. Now they wrote to me that the translators were wrong. But pituitary adenoma is spelled the same in all languages. A malignant formation of the parotid gland is a completely different diagnosis.
Наталья
Turkey
Mar 5, 2026
Verified review.
When they learned what was needed in the clinic, they didn’t even know where to run and whom to contact. Coordinators helped to select a clinic. They gave us a doctor. Everything went great, the doctor is a true professional.  Separately, I want to note the attitude to patients. We were met at the airport, brought to the clinic and there was already a translator waiting. Literally "by the hand" we were taken to the doctors, everyone translated. Then they provided a taxi to the hotel.   During the operation, the ward was provided for two people - for the patient and the attendant; both of them were included in the cost of the operation.   After surgery, the doctor held a consultation, making sure that you can fly back. And only then answered questions remotely that arose.  Clinic definitely recommend
Жамиля Sarsinbaev
Turkey
Mar 5, 2026
Verified review.
Doctors seemed professional. Low quality translation from Turkish to Russian and vice versa. For some reason, after PET KT (perhaps a coincidence), upon returning home, it was sharply worse. We had to urgently operate, although Turkish oncologists did not see the need for an operation, but offered to wait a month.
Максим Гришай
Turkey
Mar 5, 2026
Verified review.
Thank you Irada from the international department for arranging treatment. Everything went at the highest level. Thank you Zulfie for the translation. Thanks to Dr. Pelin BASIM and Dilek Ünal for their professionalism and support.

How experienced and professional are the doctors?

Patients consistently describe Turkish oncologists as highly professional with excellent clinical expertise. One patient called their doctor a 'true professional,' while another praised the 'very high' level of professionalism at facilities like Medipol. Doctors like Dr. Pelin Basim receive specific recognition for their expertise and supportive approach throughout treatment. Some patients experienced translation challenges during consultations, though this didn't affect the quality of medical care. The overall impression is of skilled oncologists who provide thorough consultations and maintain professional standards that give international patients confidence in their treatment.

Reviews that answered this question:

Наталья
Turkey
Mar 5, 2026
Verified review.
When they learned what was needed in the clinic, they didn’t even know where to run and whom to contact. Coordinators helped to select a clinic. They gave us a doctor. Everything went great, the doctor is a true professional.  Separately, I want to note the attitude to patients. We were met at the airport, brought to the clinic and there was already a translator waiting. Literally "by the hand" we were taken to the doctors, everyone translated. Then they provided a taxi to the hotel.   During the operation, the ward was provided for two people - for the patient and the attendant; both of them were included in the cost of the operation.   After surgery, the doctor held a consultation, making sure that you can fly back. And only then answered questions remotely that arose.  Clinic definitely recommend
Жамиля Sarsinbaev
Turkey
Mar 5, 2026
Verified review.
Doctors seemed professional. Low quality translation from Turkish to Russian and vice versa. For some reason, after PET KT (perhaps a coincidence), upon returning home, it was sharply worse. We had to urgently operate, although Turkish oncologists did not see the need for an operation, but offered to wait a month.
Максим Гришай
Turkey
Mar 5, 2026
Verified review.
Thank you Irada from the international department for arranging treatment. Everything went at the highest level. Thank you Zulfie for the translation. Thanks to Dr. Pelin BASIM and Dilek Ünal for their professionalism and support.
Лилия Moseichuk
Turkey
Mar 5, 2026
Verified review.
I am on treatment in the clinic medipol. The level of service and professionalism is very high.

Will language barriers affect my treatment?

Most patients report comprehensive translation support throughout their treatment journey. Translators are typically provided from airport pickup through consultations, with one patient noting they were taken 'by the hand' to doctors with everything translated. Some experienced translation quality issues that caused confusion about diagnoses, though these were eventually clarified. Despite occasional communication gaps, patients consistently praise the professional medical care and support they received. The clinics appear well-prepared for international patients, with dedicated translation staff ensuring treatment proceeds smoothly.

Reviews that answered this question:

Saniya Abdulova
Turkey
Mar 5, 2026
Verified review.
The Liv Hospital Clinic confused my diagnosis. Within two hours, I thought I had cancer.  I immediately wrote to them, the answer came in two and a half hours, as they had no time to double-check. During all this time, my family and I went crazy with horror. Now they wrote to me that the translators were wrong. But pituitary adenoma is spelled the same in all languages. A malignant formation of the parotid gland is a completely different diagnosis.
Наталья
Turkey
Mar 5, 2026
Verified review.
When they learned what was needed in the clinic, they didn’t even know where to run and whom to contact. Coordinators helped to select a clinic. They gave us a doctor. Everything went great, the doctor is a true professional.  Separately, I want to note the attitude to patients. We were met at the airport, brought to the clinic and there was already a translator waiting. Literally "by the hand" we were taken to the doctors, everyone translated. Then they provided a taxi to the hotel.   During the operation, the ward was provided for two people - for the patient and the attendant; both of them were included in the cost of the operation.   After surgery, the doctor held a consultation, making sure that you can fly back. And only then answered questions remotely that arose.  Clinic definitely recommend
Жамиля Sarsinbaev
Turkey
Mar 5, 2026
Verified review.
Doctors seemed professional. Low quality translation from Turkish to Russian and vice versa. For some reason, after PET KT (perhaps a coincidence), upon returning home, it was sharply worse. We had to urgently operate, although Turkish oncologists did not see the need for an operation, but offered to wait a month.
Максим Гришай
Turkey
Mar 5, 2026
Verified review.
Thank you Irada from the international department for arranging treatment. Everything went at the highest level. Thank you Zulfie for the translation. Thanks to Dr. Pelin BASIM and Dilek Ünal for their professionalism and support.
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4.6 Excellent

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Reviews.4 patients have trusted Severance Hospital with their treatment journeys in Republic of Korea

Patient reviews

4.6
Excellent score
42 patient verified reviews
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Severance Hospital overall rate includes
5.0/5
Doctor
4.9/5
Staff
4.9/5
Facilities
5.0/5
Language assistance
4.9/5
Support
1-4 of 4 reviews
София • Breast cancer
Kazakhstan
Oct 7, 2019
Verified review.
"I am very happy for getting to know BOOKIMED, professionals really work there, and most importantly, they are not indifferent people
I have breast cancer and I went through chemotherapy in Moscow. Six sessions have passed. It was very difficult to tolerate these procedures. A doctor in Kazakhstan said that this is enough, it is necessary to switch to tableted chemistry. And Moscow offered to continue doing chemotherapy. Opinions are divided. It was necessary to find a third party. I accidentally found your site on the Internet. Ekaterina Koliko wrote very quickly. The benevolence of Katyusha was immediately arranged towards her. She asked me what I would like to go to. I said that I want to go to the Severance clinic in Korea. Katyusha approved my choice. I sent all the necessary documents and Katyusha quickly redirected everything to the clinic. They began to wait for the invitation. For some reason (and for what I already knew in the clinic), there was no invitation. I am very grateful to Katyusha that she was in touch all the time, supported me, gave me hope. We arrived in Seoul in the morning, we were met by a transfer, brought to the hotel. After lunch, they were already in the clinic, I began to take tests. Constantly with me was one of the translators. Girls translators are great fellows, these are Lida, Olesya, Sofia, Tatyana, Alena. Any question could be addressed, they always prompted. They are professionals. Always with a smile, polite, with enormous patience, and most importantly, they understand that they work with a special audience, with people who did not come to rest. Someone to find out the diagnosis, and someone to do the operation. Thank you so much to the girls. The clinic was impressive. Doctors are professionals. The equipment is super. I got the opinion of a third party, it coincided with the opinion of a doctor from Kazakhstan. I was prescribed a prescription, I bought medicines at the pharmacy and started drinking on arrival home. I also want to write about Darina, who was engaged in transfer (the transfer to the clinic was very convenient and met and carried out), the selection of the hotel was also always in touch, and if I had any questions, she quickly answered them. I want to say that I am very happy for getting to know BOOKIMED, professionals really work there, and most importantly, they are not indifferent people. I am grateful to the Almighty and all who were near me. And the words of the doctor gave me inspiration and inspired great hope, for the sake of these words it was worth a long way to go. Once again, many thanks to all.
Aliya Esentemirov • Stomach cancer
Kazakhstan
Apr 15, 2019
Verified review.
Anonymous • Chemotherapy
Kazakhstan
Aug 12, 2019
Verified review.
Anonymous • Chemotherapy
Kazakhstan
Aug 12, 2019
Verified review.
I am very pleased with the results
It was good, hospital was big but we could find help there and everything was okey