Da Vinci Robotic System in Duisburg: Best Clinics and Costs 2025

My brother (Feraidoun Hadjibabaie) had open heart surgery, the surgery was very successful, thanks to professors Burger and all his staff and all the hospital nurses. Hospital was clean and staffs were professional. In general, they are were professional with exceptional arts. Thanks and we wish all the hospital staffs all the success. Farhad

I am writing a review for those people who are in the same difficult situation as our family. Just want to warn, think before you go here. They did not help us ... Moreover, now we understand that they simply did not tell us the truth, promised treatment that everything would be fine and we believed in it, sincerely! They didn’t save on treatment, did everything they recommended, but they just cheerlessly pumped chemistry and prescribed unnecessary consultations like a physiotherapist with charging a hopelessly sick person !!! The company "phoenix" is a soulless creature with the function of receiving money, I don’t even know how to call them anymore ... Doctor Professor Eger also smiled on detours and said that everything would be fine and didn’t even tell the family that the situation was getting worse, she appointed procedures ... As we now understand, everything was clear for a long time, we just wanted to be "treated" because we paid. They tortured our daddy heartlessly and cynically for money !!! Curator Stoyanova stopped responding to letters and the phone immediately, as soon as they informed her that the patient no longer exists. NO ONE! neither she, nor "phoenix", nor the clinic, they even expressed condolences ... It hurts to realize that nothing human is left in people ... We scolded our Russian doctors, and they just told us the truth right away

It is necessary to conclude a legal agreement between the intermediary company Talvin, the clinic itself and the patient with a detailed indication and justification of the prices for the services of both the clinic and the intermediary company Talvin.

The visit to Helios Hospital Krefeld was an utter disaster. I had tests that in Spain would cost around €300 and the overall cost was around €2700. The German hospital charging system for private patients was completely opaque. Bookimed fed us the wrong information throughout the process together with a company that we had never heard of called DMU. Thus we spent a fortnight of useless costs in Germany having be told that my treatment would be around 10 to 14 days. The stress of this together with Prostate Cancer has been immense and we must now return to Spain financially poorer and with very little extra information.

With the organization of medical services, everything went clearly according to the previous plan. Tatyana, the representative of the company, is very communicative, explains everything, no complaints, even came at 7.30 for the procedure, although there was no translation. I made a slight remark, the price for some services was not announced to me , but in fact it was added... These side effects must also be voiced before the trip...... The hospital is on the level, I felt calm there, I have complete trust in the doctors, you can calmly go for treatment.....

I really like the doctor's approach, very friendly and made me feel comfortable. He was willing to hear my questions and explained the whole procedure and post operation requirements. The doctor's personal assistance was also in the call and immediately after she contacted me to ask if there all was ok and if there is anything else I needed to ask.

Not good. The people that I had appointments with did not show up. I met with others who seemed to doubt my records and then claimed that my medical imaging showed no problems whatsoever. I returned home and now seem to have pneumonia in the top of my lungs around the vertebra that are known to have lesions (T1,T2,T3). I consider your service to be a fraud.

I want to evaluate the work of Bookimed as a whole on the results of organizing the treatment of a father well. After examining the results of the surveys, we were presented with options for treatment. Despite the fact that initially we practically had a clinic for treatment selected (on our own), we revised and made a decision to undergo treatment at a clinic in Germany, which Bookimed offered. For all organizational issues, both Bookimed and the logistics company from the clinic offered support. We did everything on our own, but still it is nice when they want to help you. There were minor inconsistencies in organizational issues. But with the mines that provide support, always in touch and help them solve. But as for the treatment process at Helios Krefeld, everything is on the level. The result is satisfied. Of the minuses - the discharge process is not fully organized, the time for receipt of documents is not specific and rather long. A translator is needed. After we returned from treatment, we are awaiting the receipt of documents (conclusions) from the clinic, we have not left us on this issue either. Bookimed is a company of a good modern level, in any case do not think not to trust. The main thing is to keep the level and only raise it.

My name is Sergey, I am undergoing treatment at the oncology department of the Nordwest Clinic in Frankfurt am Main. I would like to note the high professional level of doctors, the technical equipment of the clinic at the proper level. I want to express special gratitude to Professor Elka Yeager, senior doctor Kiselichki, Dr. Weber, the highest level of professionalism, are very friendly and attentive, the junior staff are smart, everything is super, I’m very pleased with the treatment, if not for one “but” ... Because of ignorance language had to contact the company "Phoenix Service", which is an intermediary for the provision of medical services, led by Radislav. My communication with them began with the fact that before arrival they demanded a significant prepayment, which was timely transferred to their account. After arriving at the clinic, I had to transfer money several times, rather big money. I persistently asked the company’s employees to conclude an agreement with me on the provision of services by Phoenix Service, in order to specifically understand which services and for what specific payment the services will be provided. However, no contracts, as well as invoices with prices, were provided to me, which directly testifies to dishonesty. Only two months later I received the clinic’s bills (with which I completely agree) and separately a bill from Phoenix Service for the services rendered, after viewing which there were simply no words ... As it turned out, being treated in Germany was not expensive, it was expensive to pay for the services of Phoenix invoiced, which either didn’t turn out at all, or turned out to be in the wrong amount and at very high prices. I tried to talk with the head of the company Radislav, saying that I did not agree with the bill, to which I received the answer "if something does not suit you, you can refuse our services further." I officially wrote an appeal to the clinic about the detachment from this dishonest company, to which I received a positive response. He also wrote an official letter to Phoenix with a request to review the account, to which he still has not received an answer. I want to warn everyone who is in my position, those cancer patients who sell everything in order to pay for treatment and live on, but these “phoenixes” don’t stop at anything to enrich themselves at their expense.

We thank Professor Gross for the difficult and very difficult operation. We are sure that in the CIS, and in many European clinics, Alexander would not come out of intensive care. Professor - the golden hands. Also thanks to the guys accompanying us as translators, Vladimir and Lydia. Moral support and qualified medical translation they provided completely. Also thanks to all employees of the Asklepios polyclinic, our two-week stay in the room of increased comfort and a week-long stay of Alexander in the intensive care unit, although it was not easy, but the staff did everything to help and facilitate the rehabilitation period. Very home furnishings and not fake care.