Germany,
Frankfurt am Main
90%
patients recommend
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- ESMO-certified Oncology and Hematology Center, placing it among the top 22 worldwide.
- Offers specialized surgeries like Whipple procedure for Pancreatic cancer treatment.
- Dr. Thomas W Kraus, a leading surgeon with 30+ years of experience and over 3,000 surgeries.
- Dr. Kraus specializes in complex gastrointestinal surgeries including pancreatic cancer.
- Recognized by TOP German hospital ranking and World's Best Hospitals by Newsweek.
Latest review
My name is Sergey, I am undergoing treatment at the oncology department of the Nordwest Clinic in Frankfurt am Main. I would like to note the high professional level of doctors, the technical equipment of the clinic at the proper level. I want to express special gratitude to Professor Elka Yeager, senior doctor Kiselichki, Dr. Weber, the highest level of professionalism, are very friendly and attentive, the junior staff are smart, everything is super, I’m very pleased with the treatment, if not for one “but” ... Because of ignorance language had to contact the company "Phoenix Service", which is an intermediary for the provision of medical services, led by Radislav. My communication with them began with the fact that before arrival they demanded a significant prepayment, which was timely transferred to their account. After arriving at the clinic, I had to transfer money several times, rather big money. I persistently asked the company’s employees to conclude an agreement with me on the provision of services by Phoenix Service, in order to specifically understand which services and for what specific payment the services will be provided. However, no contracts, as well as invoices with prices, were provided to me, which directly testifies to dishonesty. Only two months later I received the clinic’s bills (with which I completely agree) and separately a bill from Phoenix Service for the services rendered, after viewing which there were simply no words ... As it turned out, being treated in Germany was not expensive, it was expensive to pay for the services of Phoenix invoiced, which either didn’t turn out at all, or turned out to be in the wrong amount and at very high prices. I tried to talk with the head of the company Radislav, saying that I did not agree with the bill, to which I received the answer "if something does not suit you, you can refuse our services further." I officially wrote an appeal to the clinic about the detachment from this dishonest company, to which I received a positive response. He also wrote an official letter to Phoenix with a request to review the account, to which he still has not received an answer. I want to warn everyone who is in my position, those cancer patients who sell everything in order to pay for treatment and live on, but these “phoenixes” don’t stop at anything to enrich themselves at their expense.
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— Ярослава
Ukraine, Nov 11, 2019
Nov 11, 2019 • Verified review.
| CyberKnife | $8537.61 - $14940.82 |
| Extended analysis of blood | $320.16 - $1280.64 |
| CT scan of the body part | $917.79 |
| Consultation with an oncologist | $512.26 |
| Gastroscopy | $1494.08 |
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