cagdas Gokhun Ozmerdiven

I particularly appreciated 1- the day-to-day follow-up from the first contact 2- the responsiveness in preparing and organising the trip 3- the logistical arrangements for my travel - punctuality and regularity 4- the coach's availability, his empathy and his humanism 5. Efficiency and speed of medical treatment 6- the high standard of the technical facilities 7- the doctor's ability to listen 8- Post-operation follow-up 9- Availability and openness of staff I would also like to point out that a personalised medical file is not provided for information purposes and for better remote monitoring.

Overall, the experience was very much worth. It’s so world changing to be able to see clearly again! The cost was so much better than in the US, and I was also able to get the lens I wanted that is not available in the US yet. Other than a false assumption about where my hotel was located, and the drivers having difficulty finding me, the only perimeter went pretty smoothly. I’m happy with the outcome. I would only suggest that there be at least one nurse or medical staff besides the doctor who speaks English. Many more paranoid, or less traveled Americans would have a hard time going through that honestly. I feel the service is very worth iit overall, those are just some recommendations to make the service excellent and a no-brainer for Americans who need medical procedures.

I had an excellent experience at VM Hospital, and I am incredibly grateful to Dr. İBRAHİM KADIOĞLU for his outstanding care and expertise. From the moment I entered the hospital, I was impressed by the clean and welcoming environment, as well as the professionalism of the staff. Dr. Ibrahim is truly remarkable. He took the time to thoroughly explain my inquiries , answer all my questions, and ensure I felt comfortable throughout the process. His compassion, knowledge, and attention to detail made a significant difference in my treatment and recovery. Thanks to Dr. Ibrahim and the wonderful team at VM Hospital. I highly recommend this hospital to anyone seeking top-notch medical care. Thank you once again, Dr. Ibrahim, for your dedication and kindness!

The staff at Bookimed from the initial off-set answered all my questions, queries promptly. I was nervous with feelings swaying about my treatment. Upon arrival in Turkey from the airport transfer onwards, I have got to say all doubts were a contrast as to what I witnessed and to the treatment I received. On the first day the hotel staff were welcoming by the way I stayed local to VMH University Hospital Istanbul Besyol, at a budget I chose the World Point Hotel 700 meters away (Ramada Hotel was even closer.) I'm not arguing with what I paid, hygiene, cleanliness, manners, availability of staff, room, I got and witnessed. The transfer to the Hospital l walked with my translator, who put all my nerves and questions I had to bed, I must say I felt alot better. On arrival I was astounded, the smell of freshness, clean, I had to ask the translator how many floors 9 was the reply, Big, busy different ethnicities different cultures, vast array of people from all parts of the world, I felt comfortable. The level of equipment, the Doctors, staff members would not go amiss in any Country. The treatment I received the interaction which you have with the Doctor was of great effect to me as the knowledge about my treatment gained was instrumental in what was to happen. Overall I have to give the bookimed team a top rating. I would recommend anyone who is thinking of surgery abroad of any kind to get in touch with them, I can assure you, you will not be disappointed. Thank you.

My husband and I traveled from New Zealand to both get eye lens replacement surgery. From the start we have had print and effient communication. With every question answered. We were picked up from the airport, taken to hotel, then the same day at our request taken to the hospital for our appointment. Two days later we were in having eye surgery again with pick ups and drop offs. We were met at the hospital entrance, by bookimed.com translators and hospital translators they were amazing every day, in every way. The doctors were provisional and onto it, explaining every detail, and answering all our questions. Our procedure went very well and we are very happy with the outcome and how amazing we can see, no longer with glasses or contacts. I recommend bookimed.com to everyone. Vikki