Dr Ali Cem Oktay

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This is the first time I went to another country to have surgery and, for the first time, I went to Turkey. So I was very nervous. But from the preparation to the arrival by chat, to the arrangements on the spot: airport transfer, hotel, travelling to the dressing, I was fully under the care of the clinic staff. I knew what the next step was, what time it would be, when to take what medication, how the operation would go, etc. I knew everything. I was carefully guided through these few days, as if by the hand. The hotel where I was accommodated also took my needs into account: I had to work and the clinic staff booked a room with a desk, which was very important for my comfort during work. The clinic staff were helpful, professional, communicative and friendly. When I left, I tried to find anything that could have been improved and I realised that it would be very difficult to make a complaint - everything was done to the best of my ability. Some colleagues have already asked for recommendations and I was happy to give them.

1. Questions about the medical equipment in the operating theatre 2. Issues with the organisation of the operation when outsiders enter the operating theatre and the door to the operating theatre is open wide open 3. Questions about the attempt to substitute one type of operation for another. 4. 4. Questions about the amount of post-operative medication given out, which is not enough for the required number of days of administration. 5. Questions to the organisation: I was forced to eat a dry breakfast on the day of the operation, because they rushed the time of the start, but in fact before the operation half an hour of time was wasted on waiting and just at this time it was possible to have a full breakfast. 6. Questions about the speed of delivery from the airport to the hotel. 150 km/h journey speed is not safe. 6. No questions only about the hotel. Novotel exceeded all my expectations.

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I wanted to leave a review and share my experience. In February this year I had a beard transplant in this clinic. I would like to note some details that may be useful to someone. And so let's begin I signed up online, I immediately discounted the instructions before the transplant. There is nothing unusual in it, as well as sent instructions on arrival in Istanbul where to come and who will meet me. On arrival everything happened exactly as it happened and I was immediately met and taken to the hotel. I was satisfied with the hotel, they explained at once the plan for the next day on the operation, when it is better to eat what to wear, etc. Also on the next day for me with the driver came my interpreter. It is very convenient to ask some details and in general to talk before the operation. I was not worried as I knew what to expect. Everything went quickly enough for me want to time lasted 8 hours. I would like to say that everything is very organised and simple, starting from the arrival and ending with the flight back home, transfer during all 3 days is very convenient. The main thing is to listen to what they say and do exactly the same right down to when it is better to eat. On the downside I would have liked more information about the recovery process before travelling to Istanbul as people treat any external changes differently. So that you can better plan your trip between jobs. Otherwise, I would like to reiterate that the transfer, hotel, interpreter and the attitude in the clinic are all A's). Thank you!