Dr Emrah Ugurlu

I would like to sincerely thank the whole team that accompanied me through this important stage - from the first steps to the eyebrow transplant procedure itself! Special thanks to Christina, my medical coordinator from Bookimed platform. She was there for me from the very beginning: she answered all my questions, supported me, explained everything as clearly and kindly as possible. Thanks to her, the whole process of organisation went smoothly and calmly. I felt that I could rely on her completely, which is invaluable! I would also like to thank Bibi, the interpreter at the clinic in Istanbul. She met me, helped me to orientate myself, was there for me the whole day of the operation and took care of me like a family member. She made me feel confident and relaxed. It was very pleasant and I am really glad that she accompanied me on this trip. The operation was performed by Ayşegül Kaya - a doctor with golden hands! She is a true professional, very attentive, careful, with aesthetic sense and great experience. I chose the FUE Sapphire transplant and the result exceeded all my expectations. Even a few days after the operation, you can already see how beautiful and natural everything looks. Adam and Eve Clinic has given me not only a new look in the literal sense, but also self-confidence. Thank you for your care, professionalism and warm-hearted attitude! I definitely recommend it to all girls who dream of beautiful, thick and natural eyebrows.

This is the first time I went to another country to have surgery and, for the first time, I went to Turkey. So I was very nervous. But from the preparation to the arrival by chat, to the arrangements on the spot: airport transfer, hotel, travelling to the dressing, I was fully under the care of the clinic staff. I knew what the next step was, what time it would be, when to take what medication, how the operation would go, etc. I knew everything. I was carefully guided through these few days, as if by the hand. The hotel where I was accommodated also took my needs into account: I had to work and the clinic staff booked a room with a desk, which was very important for my comfort during work. The clinic staff were helpful, professional, communicative and friendly. When I left, I tried to find anything that could have been improved and I realised that it would be very difficult to make a complaint - everything was done to the best of my ability. Some colleagues have already asked for recommendations and I was happy to give them.

Since the moment of enquiry, I have had only positive impressions - Bookimed consultant Stanislav helped me to choose the method of transplantation, to understand the nuances, to choose a clinic. Thank him very much for his help! - Transfer is included in the price, so everything is well organised from picking me up at the airport and travelling to and from the clinic on the following days. You don't have to worry about that. - The hotel is comfortable, 5 stars. - The impression of the clinic is good, the staff is very friendly. I communicated with the doctor through an interpreter. - From the first steps in the clinic I was accompanied by interpreter Bibi, her help was invaluable during the consultation with the doctor, the procedure itself and the following days. She also continues to stay in touch with me. - Only 3 weeks after the procedure, so I can't say yet that the result has exceeded all expectations. But I really hope so.

1. Questions about the medical equipment in the operating theatre 2. Issues with the organisation of the operation when outsiders enter the operating theatre and the door to the operating theatre is open wide open 3. Questions about the attempt to substitute one type of operation for another. 4. 4. Questions about the amount of post-operative medication given out, which is not enough for the required number of days of administration. 5. Questions to the organisation: I was forced to eat a dry breakfast on the day of the operation, because they rushed the time of the start, but in fact before the operation half an hour of time was wasted on waiting and just at this time it was possible to have a full breakfast. 6. Questions about the speed of delivery from the airport to the hotel. 150 km/h journey speed is not safe. 6. No questions only about the hotel. Novotel exceeded all my expectations.

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