Nesrin Sariman

I would like to express my sincere gratitude to Hisar Hospital Intercontinental in Istanbul for the high professionalism, attentiveness and care shown at every stage of my treatment. I underwent hysteroscopic removal of several endometrial polyps, including one large one measuring 3 cm. Everything went perfectly - from the initial consultation to the surgery and post-operative care. Special thanks to my doctor - Op. Dr Berna Buse Kobal. She inspired confidence from the very beginning, explained everything calmly and clearly, acted very carefully and confidently. After the operation I felt great, without pain or discomfort. The nurses and all the staff of the clinic were very attentive and helpful. The atmosphere in the hospital is clean, modern, comfortable and absolutely safe. I would also like to thank Julia, a Bookimed employee, who helped me with counselling and organising the trip. We made the decision literally at the last moment: we were informed from Dushanbe in the evening, flew out at night, and already in the morning I was in the clinic. Everything was organised perfectly - meeting, hospitalisation, surgery on the same day, and in the evening I was already relaxing in the hotel and feeling great. Thank you so much to the whole team for their clear, professional and heartfelt work! 💐 I confidently recommend Hisar Hospital Intercontinental and Bookimed to all women who are looking for quality, fast and safe treatment abroad.

I would like to thank the clinic for its good organisation and professional attitude. Everything was well thought out for my arrival - I was met and provided with a transfer. The hospital is large and modern, you can feel the high level of professionalism. The nursing staff is attentive and responsive. Special thanks to Dr Hazar - a wonderful doctor, everything was done accurately and with great precision. I had an endoscopic lift and blepharoplasty with small, neat stitches - I am very happy with the result. Thank you to the whole team for their work and care for patients.

Bookimed was a tremendous help to me. Dr Hanna was an amazing coordinator. She helped answer all my questions, looked for different hospitals and pricing, and always responded to me the same day. Her coordination efforts were astounding as she was able to contact the hospital and coordinate all activities with short notice. I truly appreciated her help and support throughout the whole process. I would definitely recommend Bookimed for anyone seeking affordable healthcare and quality service. Very happy with my results.

I had excellent communication from Bookimed with regards to information on how to find out more about having surgery abroad. My medical co-ordinator was always just a quick text message away and answered any and all of my queries quickly and professionally. I settled on a particular surgeon, hospital, hotel and price. I paid the required deposit and flew out to Istanbul on the agreed date. As promised, I was met at the airport and taken by car to the hotel, signed in and shown to my room. The next day as arranged, I was picked up from the hotel and taken to Hisar Hospital Intercontinental for the pre-op tests and met with my surgeon to discuss and go over everything. The interpreter was always on hand to help with any language problems. The surgeon was very nice, professional and informative. About 30 mins after paying the outstanding balance I was told there seemed to be a problem regarding the cost of the procedure I was having. The upshot was, they expected me to pay 1500 euro on top of the agreed sum of 5000 euro which I'd already paid. Even though I provided copies of the text messages which outlined what was included in the procedure. I was shown into an office where it was made clear that if I didn't pay this extra sum, there would be no operation. I managed to get the sum reduced to 500 euro, but felt I had been forced/tricked/mugged into handing over more money than was agreed with Bookimed. The hospital blamed Bookimed, saying they should have been more explicit in their description of what's included in that particular procedure, even though one of the messages from the surgeon outlined the exact details of the procedure! I am disgusted at how I was treated and expect something to be done about it. I do want to point out that my treatment from the hospital nursing staff and my surgeon was wonderful, but be it the fault of the hospital admin department or Bookimed, this type of thing like this needs to be rectified. I won't ever use or recommend either establishment again.

A very big thank you to bookimed.com operator Yaroslava for helping me find the right clinic for my mum, she is very responsive and always ready to help🙏. About the clinic Dr Suleiman endocrinologist is an experienced doctor in his field everything was very good, customer service at a high level everyone thank you very much 🙏