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Verified Patient Reviews on Clinics, Doctors, and Treatments

Who knows more about the doctor, amenities, and hospital staff than someone who has checked everything themselves? We collect the genuine experiences of our patients for you to make the best choice.

Each review belongs to a verified customer after getting medical services booked via Bookimed.com.

We publish positive and negative reviews, moderated for compliance with Reviews & Comments Policy.

Yevhenii Khomenko • FUE hair transplant in Hair Clinic Poland

Jan 14, 2023
Verified review.
Verified review.

I had 4500 grafts transplanted

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Honest review. Preparation before the operation first took place online with the manager (Yulia) . 24/7 in touch, Julia provided assistance in all matters that interest me regarding the operation. Having chosen the date of the operation, having bought tickets, I flew to Istanbul. There I was met by a transfer and taken to the hotel, which, accordingly, was reserved even earlier for me. The hotel is 5 stars, the room is very decent. Polite staff. Breakfast is also included. The next day, the operation (hair transplant) in the morning a car comes for me and we go to the clinic. First, I sign an agreement and they take a blood test from me. The haircut is already in the clinic, photographs are taken (as it was before and after) and we proceed to the operation itself. The clinic looks ordinary, not to say that it is super clean or very dirty. And now it's time for the operation itself. I will call it Turkish series. During the whole operation, employees talk about everything in the world. If only I had a couple more days like this and I would have learned Turkish (and this all happens above your head (30 cm). Anyone could come into the office at that time and some other doctors, employees, cleaning lady. The doctors themselves allow themselves to pick up the phone, talk. And this is all during the operation. Singing songs. Discussing series. Family problems. At some point, I would not be surprised if friends with a barbecue came to them, started making a barbecue, brought a toastmaster and played a wedding there. What can I say .... Turks (but in general, nice guys) I accepted it all, because I was worried about one thing - a good result. I had 4500 grafts transplanted. Now it’s too early to say, since only 10 days have passed after the transplant. I will write the 2nd review when there will be a 100% result. I was put on an almost tight bandage on the place of the donor zone, and taken to the hotel. The 2nd day is a rest. Having received all the recommendations, I of course (did not listen) and walked all day around Istanbul. On the 2nd day after the operation, I strongly recommend as much as possible o walk less. And then later you will look as if your head has been in evidence with bees. Strong puffiness. And the body really needs rest. 3rd day check out from the hotel, control head washing and then transfer to the airport. Everything is simple here, I checked out, they came and took me and took me to the clinic. They washed my hair (first lotion, then shampoo) and told in detail how it would be done at home and further care. They also gave lotion and shampoo as a gift)))) this procedure took half an hour maximum. And the last stage is transfer to the airport. The manager is in touch to the last, even after arriving home. This is not so that you came, paid - did the operation and you are no longer interesting to anyone. Attention, help, support at a high level) I recommend
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Igor' Kovtun • Rhinoplasty (nose job) in The Nose Clinic Poland

Apr 12, 2024
Verified review.
Verified review.
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To say that I was shocked by the doctor's approach to treatment is to say nothing. My impressions to you, just do not wish to experience. The operation was agreed in advance counselling and my wishes. The day of the operation came. In the morning I was picked up from the hotel and with an interpreter, I went through all the analyses. On the question when I will have a meeting with the doctor I was told at 9 am then I pointed out that I am allergic to one drug. But they wouldn't give me any medication before the operation without the doctor's consent. When I was already changed clothes for the operation ( I apologise myself in underwear, in an operating gown ) came the doctor and began to explain to me on his hands that it can not be like this, as I want and he sees it all differently. He began to explain to me with his fingers how it will be. Interrupting the interpreter. The interpreter couldn't keep up with the translation. Hurrying me to make a decision. I replied that I couldn't make a decision without seeing any pictures of what was waiting for me. Then after about an hour of dialogue, the doctor corrected the curvature of my nose on the telephoto in front of me and said here's what awaits you and covered the tip of my nose with his hand. Again we heard my refusal, to which I was told there is no time and I have to make a decision. They told me there was no time and I had to make a decision. My wishes were ignored. What was agreed upon before the operation was changed. My wishes were to correct the curvature and to change and reduce the tip of the nose. The result of the operation is that the curvature was not corrected and the septum remained the same. But the cartilage was grown on the side, which I did not ask for at all, and the nose was visually enlarged and the tip was corrected. Now I'm just shocked with my appearance to say the least. Everything was done at the discretion of the doctor. He ignored all my wishes. Putting me in front of the fact. Without showing me a single photo of what's in store for me. Explaining it to me on my fingers.
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Anonymous • Rhinoplasty (nose job) in B.Care Medical Center United Kingdom

Mar 15, 2025
Verified review.
Verified review.

I'm still healing from my surgery but so far I'm very happy with the result and would recommend the hospital and clinic, and would like to reassure anyone going abroad that you'll be in good hands!

Had a rhinoplasty at B care hospital and the care the team provided was amazing. Just wanted to write this to reassure anyone looking into it, as my family were concerned about me heading out to Thailand to have the procedure as a lot of families would be. The hospital and clinic were sparkling clean. The co-ordinator, nurse and doctor were all just lovely and very attentive to my needs. There was no difficulty communicating with the doctor who went through exactly what would be done during the procedure. One thing I was happy about was the 2 nights in hospital - other places I looked at only gave you one night, or even home the same day. Being sleepy after the surgery, I wouldn't have wanted to go back to my accom the same day. I was grateful I had the lovely nurse Mariko looking after me. Also the room at the hospital was lovely - spacious and bright with a nice en suite and all the facilities you would need. I also realised I had tonsillitis on the day I left the hospital (I think I got it before I even had the surgery) and the team were very caring and made sure I had all the medications I needed for that too, before going back to my accommodation. I'm still healing from my surgery but so far I'm very happy with the result and would recommend the hospital and clinic, and would like to reassure anyone going abroad that you'll be in good hands! Bookimed were also really good at keeping in touch and my coordinator Marsela was patient while I took my time to decide if I was going to go ahead with the procedure in the first place, and was always there to answer any questions I had. All very much appreciated!

Carol van Oss • Facelift in ID Clinic Bangkok Australia

Apr 25, 2025
Verified review.
Verified review.
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Medical team was as expected, nurses were very good. Language barrier was an issue, after care support was nil, staff were off sick, one nurse working with inpatient and me as outpatient. I was not ambulatory, so she came to me. Very rushed, no explanation of meds or paperwork. Medical certificate pre filled out before final surgery was even done. Surgeons tummy tuck was done well, neck lift - good, butt lift and breast lift not done, fat transfer instead, not what I wanted. Face lift was only on upper eye lid and did not work as expecterd, was looking for blepharoplasty, Upper and lower eye lids. Surgeon did not know what I meant. Still have wrinkles around eyes, still have over hanging eyelid in brow area. Not recommended if you have additional health issues, I have anaphylaxis to wheat which means all medications need to be checked, nurses and doctor did not know what I meant, so I could not take food or medication there. Also, most staff did not understand my request for wheat free foods- became a big issue. Perfectly fine to attend this clinic if you are in good health and have no other life threatening health issues. Below photo on left is what I got, photo on right is what I wanted. AS you can see in the other e photos, myafor arm adn upper arms still have excess skin and wrinkles, my inner thighs still have too much skin and lots of wrinkles. I had asked for VASER lyposuction, this liquifies fat and shrinks skin, not sure I got that type of liposuction. This bruising 2 weeks post surgery.
Nurses were wonderful
Surgeon was impatient and unwilling to try to understand my needs, again language was an issue
About Bookimed service
Although staff promised assistance all the way through, this is not the reality, there was often a significant time lag, and in case of emergency that was very unhelpful

Žaneta Majringer • Facial Fat Transfer in SAERO Plastic Surgery Canada

Apr 26, 2025
Verified review.
Verified review.

By far the most attentive care I have EVER gotten in medicine—again, thanks especially to Joanne, who even walked me back to my hotel across the street post-op

One would fear that flying to a foreign country where you don’t know the language would be stressful and scary. Not only did the staff (Joanne <3!) make that all a cakewalk, the clinic’s aftercare was top notch, they really went above and beyond for me. And I am NOT an easy patient—I need to know every chemical in the anesthesia, I negotiate different antibiotics, make them go over my 21 daily supplements, etc—I kept them BUSY and was shown nothing but continual grace and warmth, and was always responded to promptly. By far the most attentive care I have EVER gotten in medicine—again, thanks especially to Joanne, who even walked me back to my hotel across the street post op. As for the surgery outcome, I didn’t even need a Tylenol it was that painless, I was able to walk around and enjoy Seoul every day after my mini lift, and although I’m still swollen at just under two weeks out, I already look ten years younger and am loving what I’m seeing. Dr. Park knows what he is doing, he’s done 3000+ facelifts (yes I asked), he has superb attention to detail, a true artist’s hand, and is a friendly and gentlemanly doctor!
About Bookimed service
Bookimed staff checked in on me several times via text ensuring that everything was going well with Saero, which it was.
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