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Sep 25, 2026
If it were possible to put more stars, I would have given 100.
I sent my grandmother for rehabilitation after a stroke that happened 8 years ago. During all this time, she almost never left the house, she was very closed off, in a depressed state, and categorically didn’t want to go to rehabilitation. For her, even the idea of a new place, unfamiliar people, and change was a huge fear.
And I want to say that the work of this center started even before my grandmother had even arrived.
I asked the staff to talk to her and calm her down. They called her several times, spent their own time, patiently explained things, and reassured her. I myself heard these conversations and was deeply moved by how humanely they treated her. And it wasn’t only my grandmother they calmed down, but also me when I was worried.
They also helped me with a situation that in no way fell within their responsibilities. I had a problem organizing my grandmother’s transportation, and the center’s staff helped solve everything quickly and efficiently, without any unnecessary questions. In that moment, it was extremely important for me.
When my grandmother arrived, during the first few days she still wanted to go home—not because she was feeling bad there, but simply because of her fear of changes and everything new. But literally after a few days, her attitude completely changed. I asked her whether she wanted to go home, or whether she wanted to go there from somewhere, and she was already answering: “I’m fine here.”
For me, this is a huge result.
The staff here is unbelievably attentive, compassionate, and friendly. The caregivers are constantly smiling, they address patients very gently, and they never make you feel like you’re in the way. Every morning, they help with hygiene, dressing, and other everyday things.
There is a nurse who monitors the patients’ condition, measures blood pressure, and keeps track of taking all the necessary tablets. If needed, they can measure the blood pressure again—no one will tell you that you’re being too anxious for worrying once again.
I also want to especially note the food. The food here is truly very tasty. I tried it myself several times—the food is fresh, aromatic, and the portions are good. And what’s especially important to me is that the staff adjust the meals for each specific patient. For example, after a case when my grandmother choked, they started cutting the food into small pieces so it would be safer for her to eat.
There’s no feeling that you’re just “one more patient.”
No one judges, looks at you askance, or makes you feel uncomfortable because of the person’s condition. On the contrary—I constantly feel supported.
I also want to thank the psychologist who works with my grandmother every day. After 8 years of practically isolated life, I understand that one rehabilitation course won’t be enough and, possibly, my grandmother may need more than one course. But I can already see changes specifically in her emotional state, and for me that means a lot.
In two weeks of living and rehabilitation, I paid about 68,000 UAH. I organized my grandmother’s transportation from my city separately as well—about 6,000 UAH. And I truly believe that this center is worth every kopeck.
Even more impressive to me was the communication with other patients. There are people who come here already for the second time, fourth time, and even regularly return here for the next courses. Some travel hundreds of kilometers from different parts of Ukraine just to get back here again. And after talking with them, I understood why.
My grandmother’s rehabilitation hasn’t finished yet, but right now I can already say that I’m very glad I chose this center.
In such a difficult situation, it was important for me not only to receive help for my grandmother, but also to feel that I wasn’t left alone with all of this. And this is exactly what I got here.
Thank you to the entire team for your patience, your kindness, your care, your smiles, and for helping people believe that change is possible.
