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Döbling Private Clinic: Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

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Döbling Private Clinic
4.2 / 5

17 patient verified reviews

Patient reviews

1 star
30%
2 stars
10%
3 stars
0%
4 stars
10%
5 stars
50%

Nafisa • Strabismus surgery

Uzbekistan
Aug 7, 2025
Verified review.
We are really grateful to Bookimed for helping our dream come true. My daughter was diagnosed with strabismus lazy eye problem when she was 1,5 years old, now she is 10 years old. After treatments with patching and wearing glasses her eyes still didn’t fully straightened. That’s why recently we decided to do surgery and started searching best doctors and hospitals around the world online. While searching from google I found Bookimed services. First, I thought it’s an automated bot, but then suddenly Hanna medical assistant replied to me saying that she is a human. I still didn’t believe, then she offered to talk through phone call and we discussed our needs/expectations. Since then around 1 year Hanna was keeping in touch with me supporting with arrangements of our daughter’s eye surgery. Through Bookimed we were able to book an appointment with Dr. Stifter, the best paediatric eye doctor in Vienna, Austria and she conducted the surgery herself and her team. All doctors in her team are professionals, Dobling hospital is very clean and well equipped. Surgery costed for us €10000 with one night stay at the hospital. One just small negative thing is after surgery check up at Professor Stifter’s office costed another €400, in my opinion is a lot, where we also additionally paid €500 for before surgery check up at the same place. In overall, surgery was successful and we are thankful to Bookimed services(the cost for Bookimed services was included in the total amount of €10000, around € 1800 for patient management services).
How professional and helpful was Hanna, Bookimed medical assistant, throughout the process.
Professor Stifter charged a high price for after surgery check up.
About Bookimed service
Bookimed is real platform with best specialists, which I just found myself online. Initially, I didn’t know to trust to Bookimed or not, but now I can recommend it to my family and friends without any hesitation.

Anonymous • Hip replacement

Ukraine
Feb 14, 2021
Verified review.
I'm 32 years. Left-sided coxarthrosis. I was looking for options for superficial endoprosthetics. I turned to bookimed and I was offered a clinic in Austria. The operation was estimated at about 30-32 thousand euros, but since the technique is innovative (ceramic surface prosthesis for young patients), I agreed. Before that, I several times discussed what kind of operation we are talking about with the contact person from bookimed (Roman) and the doctor. Upon arrival in Austria, Roman met me. A very pleasant and caring person, I am very grateful to him for his help and a warm welcome. The next day after arriving in the morning, I ended up in the clinic. I went through all the necessary tests, and they brought me 2 contracts for signing, 1 from an anesthesiologist, the second for prosthetics. I noticed that the contract for Hip Replacement (replacement of the hip joint), and I was going to the Hip Resurfacing procedure and I had doubts. Two nurses forced me to sign a contract, but without communicating with the doctor, I refused. After Dr. Stefan Malkowitz came, I started a conversation with him about the procedure, as it turned out the doctor deceived me and wanted to do a regular total arthroplasty. He skillfully tried to manipulate on the patient's weaknesses (you will quickly recover, you will not have any pain, etc.) in every possible way, avoiding a direct answer about the prosthesis. As a result, it turned out that he did not do such a procedure (Hip Resurfacing) and began to move out, that he did not understand me. In fact, he was given all the information about the procedure that I wanted to do, the doctor apparently thought he could do it. In fact, I spent 2 days of which 11 hours spent on the road. A bunch of stress and pain nerves in the leg. From here I learned several lessons: 1. Read the contracts that are slipped to you for signature. 2. Discuss all the details several times before the trip. 3. In Europe, people are deceived in the same way as elsewhere
About Bookimed service
Thanks for the help.
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Ben Javlokh • Leukoplakia of the bladder

Ukraine
Dec 17, 2018
Verified review.
Sheer deception, I do not recommend it to anyone, better to do everything ourselves
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martin

Austria
Jan 19, 2022
Verified review.
My stay at hospital was excellent. The team is like the team of the Elfes. Despite of the hard sickness I'm fully satisfied and grateful with all treatment, warmth and constant improveming of my state the Clinic gave me. You are the best. ❤️

Anonymous • Rotator cuff repair surgery

Spain
Mar 15, 2025
Verified review.
Basically, I've already texted everything on WhatsApp.
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Anonymous • Consultation with a gynecologist

Slovakia
Jul 7, 2022
Verified review.
The Doctor is trustworthy.
About Bookimed service
yes
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Client • Online Consultation with Orthopedist

Romania
May 8, 2025
Verified review.

Anonymous • In Vitro Fertilization (IVF)

Austria
Mar 27, 2025
Verified review.
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Izabela • Endometriosis

Romania
Jun 16, 2022
Verified review.
About Bookimed service
Yes

Ben Javlokh • Leukoplakia of the bladder

Ukraine
Dec 17, 2018
Verified review.