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Updated: Feb 2026

San Raffaele: Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

4.2
Overall patient satisfaction with San Raffaele in Italy
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What patients say about Parkinson's disease at San Raffaele

How convenient is the clinic location and access?

Patients highlight the comprehensive travel support provided by Turkish clinics, with services described as seamless from arrival to departure. One patient noted everything was handled 'from the airport,' with transfers, accommodation, and meals all coordinated. Another mentioned they only paid for medical consultations while logistics were 'beskoshtovno' (free). Some preferred staying at hotels in town rather than clinic accommodations for easier access to the city center. The overall experience shows clinics take care of international patients with well-organized travel arrangements that remove stress from the medical journey.

Reviews that answered this question:

Rano
Turkey
Apr 12, 2026
Verified review.
I express my gratitude for your support and help. The clinic provided high-quality services starting from the airport. The doctor and all the staff are responsible and caring. We were very worried about the operation because of my mother’s age, but everything went well. I thank bookimed for recommending this particular clinic.
Руслан
Turkey
Apr 12, 2026
Verified review.
Good afternoon! The level is high! Medicine yakisna! The doctor is competent! Wow live in the wards super! Coordinator bookimed helped with everything! Post on the link! Vagal neochovano prizno zdivovanі usіm. In the first dvіnka to prilotu dodomu. Everything went beskoshtovno: tickets, transfer, transport there, cross-over, accommodation and food. They paid tilki for consulting a doctor and a procedure for an MRI and analytics and so on. Dyakuyu usіm hto byv zad_yany! Thank you !!!!!!!
Mohamed
Turkey
Apr 12, 2026
Verified review.
In cos ara include frees and meals of patient of accompagnateur. We Have paid his feeds.if possible, I prefer stay a hotel in the town near from the central the programmation center of stimulator

How effective are the treatment results?

Patients report excellent outcomes with DBS operations, describing results as transformative for Parkinson's symptoms. Dr. Ali Zirh receives consistent praise as 'the best' with patients noting his precision in both surgery and equipment setup. One family expressed amazement that such advanced procedures were possible, calling the hospital care 'world level.' The 21-day therapy regulation process gets special mention, with neurologist Dr. Basak helping fine-tune exact impulses and medication. Families describe feeling completely supported throughout treatment, with results exceeding expectations and no regrets about choosing Turkey for this complex procedure.

Reviews that answered this question:

ANDRII ZHADAN
Turkey
Apr 12, 2026
Verified review.
Operation DBS. Ali Zirch is the best and he has a good team . Because setting up the equipment is as important process for patients as the operation to install it. Honestly, I can't imagine that such an operation can be done in Ukraine.... Of course, there are young and promising doctors. But there is no equipment.
Desislava
Turkey
Apr 12, 2026
Verified review.
I would like to express our satisfaction with the DBS operation, the stay in the hospital, which I dare to say at the world level. Dr. Ali Zirh is an absolute professional, precise, clear, concrete and above all very human. But I want to express my deepest and heartfelt thanks to our assistant from the first day, a month before we arrived at Mahmoud Kathab hospital, this young man is gifted with a huge heart, I think he was the person who made me choose MEDIPOL PARMERA etc. Ali Zarh. Last but not least, I am fascinated by the neurologist Dr. Basak and her team, who for 21 days took care of regulating the exact therapy and impulses of my husband. Our entire stay was reduced to the last detail for our benefit, to feel at home. We have not regretted it for a moment, that we chose MEDIPOL MEGA GROUP, thank you Mahmoud, you were born to help people like us!!! Please to reword Mahmoud Kathab ,he deserved a lot!!!
Rano
Turkey
Apr 12, 2026
Verified review.
I express my gratitude for your support and help. The clinic provided high-quality services starting from the airport. The doctor and all the staff are responsible and caring. We were very worried about the operation because of my mother’s age, but everything went well. I thank bookimed for recommending this particular clinic.
Руслан
Turkey
Apr 12, 2026
Verified review.
Good afternoon! The level is high! Medicine yakisna! The doctor is competent! Wow live in the wards super! Coordinator bookimed helped with everything! Post on the link! Vagal neochovano prizno zdivovanі usіm. In the first dvіnka to prilotu dodomu. Everything went beskoshtovno: tickets, transfer, transport there, cross-over, accommodation and food. They paid tilki for consulting a doctor and a procedure for an MRI and analytics and so on. Dyakuyu usіm hto byv zad_yany! Thank you !!!!!!!
Constantin
Turkey
Apr 12, 2026
Verified review.
Very good coordination, everything went as planned.

How experienced and professional are the doctors?

Patients consistently describe Turkish doctors as highly skilled professionals who deliver exceptional care. Dr. Ali Zirh stands out repeatedly, with one patient calling him an 'absolute professional' who is 'precise, clear, concrete and above all very human.' Another noted that such advanced DBS operations 'can't be imagined' being performed elsewhere due to the expertise required. The neurologists receive particular praise for their thoroughness in assessment and treatment planning. Some mentioned initial coordination delays, though the medical expertise remained outstanding throughout. Patients feel genuinely supported by doctors who combine technical mastery with compassionate care.

Reviews that answered this question:

ANDRII ZHADAN
Turkey
Apr 12, 2026
Verified review.
Operation DBS. Ali Zirch is the best and he has a good team . Because setting up the equipment is as important process for patients as the operation to install it. Honestly, I can't imagine that such an operation can be done in Ukraine.... Of course, there are young and promising doctors. But there is no equipment.
Desislava
Turkey
Apr 12, 2026
Verified review.
I would like to express our satisfaction with the DBS operation, the stay in the hospital, which I dare to say at the world level. Dr. Ali Zirh is an absolute professional, precise, clear, concrete and above all very human. But I want to express my deepest and heartfelt thanks to our assistant from the first day, a month before we arrived at Mahmoud Kathab hospital, this young man is gifted with a huge heart, I think he was the person who made me choose MEDIPOL PARMERA etc. Ali Zarh. Last but not least, I am fascinated by the neurologist Dr. Basak and her team, who for 21 days took care of regulating the exact therapy and impulses of my husband. Our entire stay was reduced to the last detail for our benefit, to feel at home. We have not regretted it for a moment, that we chose MEDIPOL MEGA GROUP, thank you Mahmoud, you were born to help people like us!!! Please to reword Mahmoud Kathab ,he deserved a lot!!!
Руслан
Turkey
Apr 12, 2026
Verified review.
Good afternoon! The level is high! Medicine yakisna! The doctor is competent! Wow live in the wards super! Coordinator bookimed helped with everything! Post on the link! Vagal neochovano prizno zdivovanі usіm. In the first dvіnka to prilotu dodomu. Everything went beskoshtovno: tickets, transfer, transport there, cross-over, accommodation and food. They paid tilki for consulting a doctor and a procedure for an MRI and analytics and so on. Dyakuyu usіm hto byv zad_yany! Thank you !!!!!!!
Yousef Albakkar
Turkey
Apr 12, 2026
Verified review.
Very well organized hospital, Qualified team, willing to support, doctor experience and helpful recommendations given by the doctor. I highly recommend Bookimed. Come and the hospital.
Heng
Turkey
Apr 12, 2026
Verified review.
The coordinator, the neurologist and the doctor were all very professional and through in their assessment during the video meeting

How supportive and caring is the clinic staff?

Patients consistently describe the clinic staff as exceptionally caring and attentive throughout their Parkinson's treatment journey. One patient praised their coordinator's 'huge heart' and noted how staff made them 'feel at home' during their 21-day stay. Another highlighted having personal interpreters who provided 'such support' even in the operating theater. Dr. Ali Zirh receives particular recognition for being 'very human' alongside his medical expertise. Staff attention extends from airport pickup through post-operative care, with families feeling reassured even during complex procedures for elderly patients.

Reviews that answered this question:

Desislava
Turkey
Apr 12, 2026
Verified review.
I would like to express our satisfaction with the DBS operation, the stay in the hospital, which I dare to say at the world level. Dr. Ali Zirh is an absolute professional, precise, clear, concrete and above all very human. But I want to express my deepest and heartfelt thanks to our assistant from the first day, a month before we arrived at Mahmoud Kathab hospital, this young man is gifted with a huge heart, I think he was the person who made me choose MEDIPOL PARMERA etc. Ali Zarh. Last but not least, I am fascinated by the neurologist Dr. Basak and her team, who for 21 days took care of regulating the exact therapy and impulses of my husband. Our entire stay was reduced to the last detail for our benefit, to feel at home. We have not regretted it for a moment, that we chose MEDIPOL MEGA GROUP, thank you Mahmoud, you were born to help people like us!!! Please to reword Mahmoud Kathab ,he deserved a lot!!!
Galina OGARKOVA
Turkey
Apr 12, 2026
Verified review.
Professionalism of doctors!!! Having a personal interpreter, attention at every step, did not leave for a minute, even in the operating theatre! Such support!
Rano
Turkey
Apr 12, 2026
Verified review.
I express my gratitude for your support and help. The clinic provided high-quality services starting from the airport. The doctor and all the staff are responsible and caring. We were very worried about the operation because of my mother’s age, but everything went well. I thank bookimed for recommending this particular clinic.
Руслан
Turkey
Apr 12, 2026
Verified review.
Good afternoon! The level is high! Medicine yakisna! The doctor is competent! Wow live in the wards super! Coordinator bookimed helped with everything! Post on the link! Vagal neochovano prizno zdivovanі usіm. In the first dvіnka to prilotu dodomu. Everything went beskoshtovno: tickets, transfer, transport there, cross-over, accommodation and food. They paid tilki for consulting a doctor and a procedure for an MRI and analytics and so on. Dyakuyu usіm hto byv zad_yany! Thank you !!!!!!!
Yousef Albakkar
Turkey
Apr 12, 2026
Verified review.
Very well organized hospital, Qualified team, willing to support, doctor experience and helpful recommendations given by the doctor. I highly recommend Bookimed. Come and the hospital.

How comfortable and modern are the clinic facilities?

Patients describe the facilities as impressively modern and well-equipped for complex procedures like DBS surgery. One noted they 'can't imagine that such an operation can be done' elsewhere due to equipment limitations. The hospital wards are called 'super' with accommodations that make patients 'feel at home.' Another described the overall experience as being at 'world level' standards. The facilities appear designed down to the last detail for patient comfort, with one calling it a 'very well organized hospital' that supports comprehensive neurological care.

Reviews that answered this question:

ANDRII ZHADAN
Turkey
Apr 12, 2026
Verified review.
Operation DBS. Ali Zirch is the best and he has a good team . Because setting up the equipment is as important process for patients as the operation to install it. Honestly, I can't imagine that such an operation can be done in Ukraine.... Of course, there are young and promising doctors. But there is no equipment.
Desislava
Turkey
Apr 12, 2026
Verified review.
I would like to express our satisfaction with the DBS operation, the stay in the hospital, which I dare to say at the world level. Dr. Ali Zirh is an absolute professional, precise, clear, concrete and above all very human. But I want to express my deepest and heartfelt thanks to our assistant from the first day, a month before we arrived at Mahmoud Kathab hospital, this young man is gifted with a huge heart, I think he was the person who made me choose MEDIPOL PARMERA etc. Ali Zarh. Last but not least, I am fascinated by the neurologist Dr. Basak and her team, who for 21 days took care of regulating the exact therapy and impulses of my husband. Our entire stay was reduced to the last detail for our benefit, to feel at home. We have not regretted it for a moment, that we chose MEDIPOL MEGA GROUP, thank you Mahmoud, you were born to help people like us!!! Please to reword Mahmoud Kathab ,he deserved a lot!!!
Руслан
Turkey
Apr 12, 2026
Verified review.
Good afternoon! The level is high! Medicine yakisna! The doctor is competent! Wow live in the wards super! Coordinator bookimed helped with everything! Post on the link! Vagal neochovano prizno zdivovanі usіm. In the first dvіnka to prilotu dodomu. Everything went beskoshtovno: tickets, transfer, transport there, cross-over, accommodation and food. They paid tilki for consulting a doctor and a procedure for an MRI and analytics and so on. Dyakuyu usіm hto byv zad_yany! Thank you !!!!!!!
Yousef Albakkar
Turkey
Apr 12, 2026
Verified review.
Very well organized hospital, Qualified team, willing to support, doctor experience and helpful recommendations given by the doctor. I highly recommend Bookimed. Come and the hospital.

How convenient is the clinic location and access?

Patients highlight the comprehensive travel support provided by Turkish clinics, with services described as seamless from arrival to departure. One patient noted everything was handled 'from the airport,' with transfers, accommodation, and meals all coordinated. Another mentioned they only paid for medical consultations while logistics were 'beskoshtovno' (free). Some preferred staying at hotels in town rather than clinic accommodations for easier access to the city center. The overall experience shows clinics take care of international patients with well-organized travel arrangements that remove stress from the medical journey.

Reviews that answered this question:

Rano
Turkey
Apr 12, 2026
Verified review.
I express my gratitude for your support and help. The clinic provided high-quality services starting from the airport. The doctor and all the staff are responsible and caring. We were very worried about the operation because of my mother’s age, but everything went well. I thank bookimed for recommending this particular clinic.
Руслан
Turkey
Apr 12, 2026
Verified review.
Good afternoon! The level is high! Medicine yakisna! The doctor is competent! Wow live in the wards super! Coordinator bookimed helped with everything! Post on the link! Vagal neochovano prizno zdivovanі usіm. In the first dvіnka to prilotu dodomu. Everything went beskoshtovno: tickets, transfer, transport there, cross-over, accommodation and food. They paid tilki for consulting a doctor and a procedure for an MRI and analytics and so on. Dyakuyu usіm hto byv zad_yany! Thank you !!!!!!!
Mohamed
Turkey
Apr 12, 2026
Verified review.
In cos ara include frees and meals of patient of accompagnateur. We Have paid his feeds.if possible, I prefer stay a hotel in the town near from the central the programmation center of stimulator

How effective are the treatment results?

Patients report excellent outcomes with DBS operations, describing results as transformative for Parkinson's symptoms. Dr. Ali Zirh receives consistent praise as 'the best' with patients noting his precision in both surgery and equipment setup. One family expressed amazement that such advanced procedures were possible, calling the hospital care 'world level.' The 21-day therapy regulation process gets special mention, with neurologist Dr. Basak helping fine-tune exact impulses and medication. Families describe feeling completely supported throughout treatment, with results exceeding expectations and no regrets about choosing Turkey for this complex procedure.

Reviews that answered this question:

ANDRII ZHADAN
Turkey
Apr 12, 2026
Verified review.
Operation DBS. Ali Zirch is the best and he has a good team . Because setting up the equipment is as important process for patients as the operation to install it. Honestly, I can't imagine that such an operation can be done in Ukraine.... Of course, there are young and promising doctors. But there is no equipment.
Desislava
Turkey
Apr 12, 2026
Verified review.
I would like to express our satisfaction with the DBS operation, the stay in the hospital, which I dare to say at the world level. Dr. Ali Zirh is an absolute professional, precise, clear, concrete and above all very human. But I want to express my deepest and heartfelt thanks to our assistant from the first day, a month before we arrived at Mahmoud Kathab hospital, this young man is gifted with a huge heart, I think he was the person who made me choose MEDIPOL PARMERA etc. Ali Zarh. Last but not least, I am fascinated by the neurologist Dr. Basak and her team, who for 21 days took care of regulating the exact therapy and impulses of my husband. Our entire stay was reduced to the last detail for our benefit, to feel at home. We have not regretted it for a moment, that we chose MEDIPOL MEGA GROUP, thank you Mahmoud, you were born to help people like us!!! Please to reword Mahmoud Kathab ,he deserved a lot!!!
Rano
Turkey
Apr 12, 2026
Verified review.
I express my gratitude for your support and help. The clinic provided high-quality services starting from the airport. The doctor and all the staff are responsible and caring. We were very worried about the operation because of my mother’s age, but everything went well. I thank bookimed for recommending this particular clinic.
Руслан
Turkey
Apr 12, 2026
Verified review.
Good afternoon! The level is high! Medicine yakisna! The doctor is competent! Wow live in the wards super! Coordinator bookimed helped with everything! Post on the link! Vagal neochovano prizno zdivovanі usіm. In the first dvіnka to prilotu dodomu. Everything went beskoshtovno: tickets, transfer, transport there, cross-over, accommodation and food. They paid tilki for consulting a doctor and a procedure for an MRI and analytics and so on. Dyakuyu usіm hto byv zad_yany! Thank you !!!!!!!
Constantin
Turkey
Apr 12, 2026
Verified review.
Very good coordination, everything went as planned.

How experienced and professional are the doctors?

Patients consistently describe Turkish doctors as highly skilled professionals who deliver exceptional care. Dr. Ali Zirh stands out repeatedly, with one patient calling him an 'absolute professional' who is 'precise, clear, concrete and above all very human.' Another noted that such advanced DBS operations 'can't be imagined' being performed elsewhere due to the expertise required. The neurologists receive particular praise for their thoroughness in assessment and treatment planning. Some mentioned initial coordination delays, though the medical expertise remained outstanding throughout. Patients feel genuinely supported by doctors who combine technical mastery with compassionate care.

Reviews that answered this question:

ANDRII ZHADAN
Turkey
Apr 12, 2026
Verified review.
Operation DBS. Ali Zirch is the best and he has a good team . Because setting up the equipment is as important process for patients as the operation to install it. Honestly, I can't imagine that such an operation can be done in Ukraine.... Of course, there are young and promising doctors. But there is no equipment.
Desislava
Turkey
Apr 12, 2026
Verified review.
I would like to express our satisfaction with the DBS operation, the stay in the hospital, which I dare to say at the world level. Dr. Ali Zirh is an absolute professional, precise, clear, concrete and above all very human. But I want to express my deepest and heartfelt thanks to our assistant from the first day, a month before we arrived at Mahmoud Kathab hospital, this young man is gifted with a huge heart, I think he was the person who made me choose MEDIPOL PARMERA etc. Ali Zarh. Last but not least, I am fascinated by the neurologist Dr. Basak and her team, who for 21 days took care of regulating the exact therapy and impulses of my husband. Our entire stay was reduced to the last detail for our benefit, to feel at home. We have not regretted it for a moment, that we chose MEDIPOL MEGA GROUP, thank you Mahmoud, you were born to help people like us!!! Please to reword Mahmoud Kathab ,he deserved a lot!!!
Руслан
Turkey
Apr 12, 2026
Verified review.
Good afternoon! The level is high! Medicine yakisna! The doctor is competent! Wow live in the wards super! Coordinator bookimed helped with everything! Post on the link! Vagal neochovano prizno zdivovanі usіm. In the first dvіnka to prilotu dodomu. Everything went beskoshtovno: tickets, transfer, transport there, cross-over, accommodation and food. They paid tilki for consulting a doctor and a procedure for an MRI and analytics and so on. Dyakuyu usіm hto byv zad_yany! Thank you !!!!!!!
Yousef Albakkar
Turkey
Apr 12, 2026
Verified review.
Very well organized hospital, Qualified team, willing to support, doctor experience and helpful recommendations given by the doctor. I highly recommend Bookimed. Come and the hospital.
Heng
Turkey
Apr 12, 2026
Verified review.
The coordinator, the neurologist and the doctor were all very professional and through in their assessment during the video meeting

How supportive and caring is the clinic staff?

Patients consistently describe the clinic staff as exceptionally caring and attentive throughout their Parkinson's treatment journey. One patient praised their coordinator's 'huge heart' and noted how staff made them 'feel at home' during their 21-day stay. Another highlighted having personal interpreters who provided 'such support' even in the operating theater. Dr. Ali Zirh receives particular recognition for being 'very human' alongside his medical expertise. Staff attention extends from airport pickup through post-operative care, with families feeling reassured even during complex procedures for elderly patients.

Reviews that answered this question:

Desislava
Turkey
Apr 12, 2026
Verified review.
I would like to express our satisfaction with the DBS operation, the stay in the hospital, which I dare to say at the world level. Dr. Ali Zirh is an absolute professional, precise, clear, concrete and above all very human. But I want to express my deepest and heartfelt thanks to our assistant from the first day, a month before we arrived at Mahmoud Kathab hospital, this young man is gifted with a huge heart, I think he was the person who made me choose MEDIPOL PARMERA etc. Ali Zarh. Last but not least, I am fascinated by the neurologist Dr. Basak and her team, who for 21 days took care of regulating the exact therapy and impulses of my husband. Our entire stay was reduced to the last detail for our benefit, to feel at home. We have not regretted it for a moment, that we chose MEDIPOL MEGA GROUP, thank you Mahmoud, you were born to help people like us!!! Please to reword Mahmoud Kathab ,he deserved a lot!!!
Galina OGARKOVA
Turkey
Apr 12, 2026
Verified review.
Professionalism of doctors!!! Having a personal interpreter, attention at every step, did not leave for a minute, even in the operating theatre! Such support!
Rano
Turkey
Apr 12, 2026
Verified review.
I express my gratitude for your support and help. The clinic provided high-quality services starting from the airport. The doctor and all the staff are responsible and caring. We were very worried about the operation because of my mother’s age, but everything went well. I thank bookimed for recommending this particular clinic.
Руслан
Turkey
Apr 12, 2026
Verified review.
Good afternoon! The level is high! Medicine yakisna! The doctor is competent! Wow live in the wards super! Coordinator bookimed helped with everything! Post on the link! Vagal neochovano prizno zdivovanі usіm. In the first dvіnka to prilotu dodomu. Everything went beskoshtovno: tickets, transfer, transport there, cross-over, accommodation and food. They paid tilki for consulting a doctor and a procedure for an MRI and analytics and so on. Dyakuyu usіm hto byv zad_yany! Thank you !!!!!!!
Yousef Albakkar
Turkey
Apr 12, 2026
Verified review.
Very well organized hospital, Qualified team, willing to support, doctor experience and helpful recommendations given by the doctor. I highly recommend Bookimed. Come and the hospital.

How comfortable and modern are the clinic facilities?

Patients describe the facilities as impressively modern and well-equipped for complex procedures like DBS surgery. One noted they 'can't imagine that such an operation can be done' elsewhere due to equipment limitations. The hospital wards are called 'super' with accommodations that make patients 'feel at home.' Another described the overall experience as being at 'world level' standards. The facilities appear designed down to the last detail for patient comfort, with one calling it a 'very well organized hospital' that supports comprehensive neurological care.

Reviews that answered this question:

ANDRII ZHADAN
Turkey
Apr 12, 2026
Verified review.
Operation DBS. Ali Zirch is the best and he has a good team . Because setting up the equipment is as important process for patients as the operation to install it. Honestly, I can't imagine that such an operation can be done in Ukraine.... Of course, there are young and promising doctors. But there is no equipment.
Desislava
Turkey
Apr 12, 2026
Verified review.
I would like to express our satisfaction with the DBS operation, the stay in the hospital, which I dare to say at the world level. Dr. Ali Zirh is an absolute professional, precise, clear, concrete and above all very human. But I want to express my deepest and heartfelt thanks to our assistant from the first day, a month before we arrived at Mahmoud Kathab hospital, this young man is gifted with a huge heart, I think he was the person who made me choose MEDIPOL PARMERA etc. Ali Zarh. Last but not least, I am fascinated by the neurologist Dr. Basak and her team, who for 21 days took care of regulating the exact therapy and impulses of my husband. Our entire stay was reduced to the last detail for our benefit, to feel at home. We have not regretted it for a moment, that we chose MEDIPOL MEGA GROUP, thank you Mahmoud, you were born to help people like us!!! Please to reword Mahmoud Kathab ,he deserved a lot!!!
Руслан
Turkey
Apr 12, 2026
Verified review.
Good afternoon! The level is high! Medicine yakisna! The doctor is competent! Wow live in the wards super! Coordinator bookimed helped with everything! Post on the link! Vagal neochovano prizno zdivovanі usіm. In the first dvіnka to prilotu dodomu. Everything went beskoshtovno: tickets, transfer, transport there, cross-over, accommodation and food. They paid tilki for consulting a doctor and a procedure for an MRI and analytics and so on. Dyakuyu usіm hto byv zad_yany! Thank you !!!!!!!
Yousef Albakkar
Turkey
Apr 12, 2026
Verified review.
Very well organized hospital, Qualified team, willing to support, doctor experience and helpful recommendations given by the doctor. I highly recommend Bookimed. Come and the hospital.
820К+ patients have got assistance since 2014
50 countries
1,500 clinics
6K+ reviews
3K+ qualified doctors

Patient Choice Award

Based on consistent praise in patient reviews

1

⭐️ Top-Rated Clinic

4.7 Excellent

441 reviews

Bartolome Oliver

Neurosurgeon

50 years of experience

280+ treatments performed

Book consultation

❤️ In demand by patients

2

Kantaphong Thongrong

Peripheral nerve specialist

9 years of experience

Book consultation

Reviews.59 patients have trusted San Raffaele with their treatment journeys in Italy

Patient reviews

4.6
Excellent score
66 patient verified reviews
1 star
10%
2 stars
10%
3 stars
0%
4 stars
10%
5 stars
70%
San Raffaele overall rate includes
4.8/5
Doctor
4.9/5
Staff
4.7/5
Facilities
4.7/5
Language assistance
4.8/5
Support
1-10 of 59 reviews
Anonymous • Thyroid disease
Switzerland
Jan 20, 2025
Verified review.
I was very impressed by everything
I was very impressed by eveything.It took us almost 6 months to find the best doctor and Hospital for my mum.The agent who helped us from bookimed was the best lots of research and we finally settelled for st Rafaella Hospital .We were not disappointed Everything was done well and perfectly and the Agent was intouch all the way through it all.I would recommend anyone to go through them.My mother got. her Treatment and we are very greatful.It was a very stressful time knowing that my mother had to go for radioiodine for her thyroid turns out she did not need that and that there was other Options available .We are thankful.
The agent communication and the Hospital
Nothing
About Bookimed service
Was amazing precise and into details.
Shakiha • Meningioma
Oman
Aug 27, 2021
Verified review.
بصراحة أود شكر الفريق الطبي باكمله في مستشفى سان رفائييل قسم جراحة المخ والاعصاب بقيادة الخبير البروفيسور دكتور مورتيني شكر هو من أعماق قلبي على عدة امور : مستشفى في قمة الدقة والاتقان والتنظيم وفريق طبي متميز اضافة الى ان هذا الدكتور من التواضع والخبرة والاسلوب الراقي لا اجد الكلمات المعبرة لشكره والثناء عليه هو وفريقه المساعد من الجراحين وطبيبة التخدير ووالى اصغر موظف وعامل في هذا المستشفى الانساني واتمنى لهم التوفيق والنجاح في انقاذ ارواح الناس وعلاجهم وشفائهم
About Bookimed service
راضي عن هذه المنصة والدعم تمام الرضا وان شاء الله انصح جميع الذين يعانون من اي مرض يستطيع هذا المستشفى او المنصة تقديم المساعدة لهبالتواصل معهم على الفور واشكر دكتور يونس على اسلوبه الراقي ودعمه اللامحدود
Евгения • Stomach cancer surgery
Italy
Nov 7, 2018
Verified review.
"I declare with all responsibility that the San Rafael clinic in Milan is the best
The professionalism of the doctors, the newest equipment, the care of the clinic staff are among the best in Europe. The treatment and operations in Russia and Germany have been carried out, I declare with all responsibility that the San Rafael clinic in Milan is the best. After treating my father’s stomach cancer, I visited the neurologist and gastroenterologist and myself. Thank you so much to the coordinator, the doctors from the international department of the clinic. More in the world of such doctors. THANK YOU!
Anonymous • Consultation with an orthopaedist
Italy
Oct 21, 2022
Verified review.
I went to the Galeazzi clinic. Milan. Italy. on my son's problem - gmgantism. Coordinators from Bookimed got involved. Had an online consultation. for which I paid 360 euros. All required documentation has been sent. references. analyses. x-rays. To determine the volume of the operation and the cost, they said that the patient needs to come to Milan. I'm from Ukraine. It's hard to describe how the journey cost me. with what difficulty. Upon arrival in Milan. we are consulted by another doctor and gives quite the opposite answer.!! Is it really impossible to agree and view all the documentation. y t. h and the video was sent!!! with immediately give a negative answer during an online consultation. why do it at all then? It's just a waste of money. not problem solving. Be careful!
About Bookimed service
absolutely not
Anonymous • Consultation with an oncologist
Russian Federation
Jan 2, 2020
Verified review.
We received a remote consultation at the San Rafael Clinic, for us this format was not suitable, because the second opinion is for those who either confirm the diagnosis or ask for another alternative treatment, we were told that after the consultation, continue the same, although we were treated and there was no result, as a result, after a remote consultation, we were not assigned anything, plus all communication was extended for a couple of months, because the clinic’s response rate was very low. We could not get any concrete answer, so this consultation was useless for us.
Kristina Kviatkovska • Consultation with an ophthalmologist
Ukraine
Feb 9, 2026
Verified review.
I liked everything.
Honesty
Doris • Consultation with a cardiologist
Germany
Apr 24, 2025
Verified review.
I have to say that the doctor was very competent and trustworthy and took time to answer our questions
I have to say that the doctor was very competent and trustworthy and took time to answer our questions... I can only recommend it to others, everything worked out immediately. Thank you again for the quick help, no doctor wanted to help us in Germany...
Lumturi Naska • Hodgkin's lymphoma
Albania
Jan 26, 2026
Verified review.
The person/AI who contact me was very polite and adorable
The conversation with the doctor
Anonymous • In Vitro Fertilization (IVF)
Kazakhstan
Feb 8, 2020
Verified review.
It was well received, everything was promptly organized by the coordinators
Good afternoon! It was well received, everything was promptly organized by the coordinators. But there was a misunderstanding that the second opinion of the Doctor was not officially heard, but verbally through the coordinators. At my request to provide an official opinion, I was sent in Italian, I would still like to receive a report at least in English, since the clinic is positioning itself international.
Елена
Russian Federation
Jan 6, 2020
Verified review.
We want to express our deep gratitude to the bookimed employees and to all for the assistance and assistance rendered! you are all just great guys !!!About the Doctor: The doctor examined very carefully
I am writing my impressions of visiting the Italian clinic of San Rafaele. Everything was organized through bookimed. I did everything for the first time and there were concerns whether I got on a dubious site?!? But to our surprise, which was very pleasant, thanks to consultants with bookimed, we were admitted to the clinic at a convenient number for us, and we called more than once about the translator and our escort in the clinic. As a result, we met with a consultant translator near the clinic without any problems. At the reception was a clear translation of all our problems on the retina. Were at the Department of Ophthalmology. The doctor examined very carefully. I attracted two more doctors for the necessary computer research during the appointment. The attitude is very attentive and not superficial. We learned a lot of new and interesting information about a sore eye .... By the way, for the money, we paid only the cost of the consultation itself in the clinic. We want to express our deep gratitude to the bookimed employees and to all for the assistance and assistance rendered! you are all just great guys !!!