San Raffaele: Patients Reviews and Experience

What I feared most was feeling lost and unheard when I decided to seek a consultation in another country. But that fear vanished as soon as I got in touch with Bookingmed, specifically with Yulia. She looked through my preliminary test results, listened to my concerns and found a suitable clinic quite quickly; then we set a date and that was it! The only inconvenience was that I live near Rome, but the appointment was in Milan – though that wasn’t a problem for me! I was met at the clinic by an interpreter, who was also the coordinator, so I didn’t have to queue or wait around (YAY!!) The doctor answered all my questions patiently and without rushing. Fortunately, my fears turned out to be overblown. The entire process, from my initial enquiry right through to the appointment itself, was well organised. Everything simply worked out. I am now completely confident that I can get the advice I need in my own language at any time!!!! Thank you so much!!!

بصراحة أود شكر الفريق الطبي باكمله في مستشفى سان رفائييل قسم جراحة المخ والاعصاب بقيادة الخبير البروفيسور دكتور مورتيني شكر هو من أعماق قلبي على عدة امور : مستشفى في قمة الدقة والاتقان والتنظيم وفريق طبي متميز اضافة الى ان هذا الدكتور من التواضع والخبرة والاسلوب الراقي لا اجد الكلمات المعبرة لشكره والثناء عليه هو وفريقه المساعد من الجراحين وطبيبة التخدير ووالى اصغر موظف وعامل في هذا المستشفى الانساني واتمنى لهم التوفيق والنجاح في انقاذ ارواح الناس وعلاجهم وشفائهم

The professionalism of the doctors, the newest equipment, the care of the clinic staff are among the best in Europe. The treatment and operations in Russia and Germany have been carried out, I declare with all responsibility that the San Rafael clinic in Milan is the best. After treating my father’s stomach cancer, I visited the neurologist and gastroenterologist and myself. Thank you so much to the coordinator, the doctors from the international department of the clinic. More in the world of such doctors. THANK YOU!

We received a remote consultation at the San Rafael Clinic, for us this format was not suitable, because the second opinion is for those who either confirm the diagnosis or ask for another alternative treatment, we were told that after the consultation, continue the same, although we were treated and there was no result, as a result, after a remote consultation, we were not assigned anything, plus all communication was extended for a couple of months, because the clinic’s response rate was very low. We could not get any concrete answer, so this consultation was useless for us.

Just returned from there. Everything was top notch, and doctors, and the organization of the stay. It took 2 days from the first call to the bookmarked to my arrival in Milan. The next morning, consult a doctor. All questions were solved almost instantly, the results of all analyzes and studies were ready the next day. And constantly in touch with the coordinator Catherine and care worker Alexander. In my trips to the clinic, I was accompanied by a super translator Yulya Sukhneva. Thanks to the clear and professional work of Julia, Kati and Alexander, my stay was very short, I saved money on the hotel. The hotel, by the way, was excellent, up to the clinic, 200 meters. Yes, and more, the prices for consultations and analyzes are quite comparable with those in Moscow. I spent much less money than I thought at first. Thank you all!