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Valued Med Hub Hospitals : Patients Reviews and Experience

Explore trusted, verified reviews from patients who received treatment at the clinic. Real stories, expert insights, and honest feedback to help you pick the right medical provider.

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Valued Med Hub Hospitals
4.9 / 5

58 patient verified reviews

Patient reviews

4.9
Excellent score
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Tetiana • Cataract Surgery with Multifocal Lens Implant

United Kingdom
Feb 24, 2026
Verified review.
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It was a very good experience for us, and I will use this service in the future if necessary. All the answers to my questions were given. Everything is very organized. They have their own counter at the airport, where they arranged a transfer for us and brought us comfortably to the hotel. We were accompanied everywhere. The price of the service was as agreed in advance. There were no additional payments. I only spent money on my husband's eye drops at the pharmacy, but they're sold at affordable prices. The hospital is very modern, it's a large complex, there's a university nearby. The hospital has a special department for dealing with foreign clients. We didn't run, we weren't looking for anything, Mustafa was with us all the time and made arrangements for everything himself. There were a few days between the diagnosis and surgery, and we managed to book several tours of Istanbul. It helped us relieve the tension of worrying about the surgery. My husband has an agimatism, he got the best lenses in the world that exist right now. These lenses were made specifically for the parameters of his eye. It's been less than a week since the surgery, but my husband says he can see some things even better than he had with glasses before. The rehabilitation is not over yet, he has to drip eye drops on schedule for a month, take care of eyes, and don't lift heavy things and rub eyes. The doctors have done their job, now a lot depends on how clearly my husband adheres to the doctor's recommendations. It was a very good experience for us and we are grateful for the treatment provided.
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IBRAHIM KADIOĞLU
Reply from IBRAHIM KADIOĞLU
Feb 26, 2026
Thank you very much for your detailed and heartfelt feedback about your experience with VMH Hospitals. We are truly happy to hear that you felt supported, informed, and comfortable throughout the entire process — from the airport transfer to the hotel arrangements, hospital visits, and surgery. Providing a well-organized, transparent, and stress-free experience for our international patients is one of our top priorities. It is especially wonderful to know that your husband is already experiencing improved vision after his astigmatism surgery and customized lens implantation. We are proud to offer the most advanced lens technologies tailored individually to each patient’s eye parameters. We are also pleased that you had the opportunity to explore Istanbul during the waiting period. Feeling relaxed and supported before surgery is an important part of the healing journey, and we are glad Mustafa and our international patient department were able to assist you every step of the way. As you mentioned, the postoperative period is just as important as the surgery itself. Following the doctor’s recommendations carefully — using prescribed eye drops regularly, avoiding heavy lifting, and protecting the eyes — will help ensure the best possible long-term results. Thank you again for your trust and kind words. We wish your husband a smooth and complete recovery, and we are always here for you should you need anything in the future. Warm regards, VMH Hospitals Team

Anonymous • Cataract surgery (both eyes)

United States of America
Aug 23, 2026
Verified review.
My surgeon's thoroughness was notable. He tested my eyes extensively before we confirmed the final plan for my cataract surgery on both eyes, which were treated a few days apart. The clinic has stayed in touch. My recovery is progressing about as expected. The only extra cost was for eye drops. If you need sedation, I would advise bringing your own. PS. Please bring your sun glasses too.
IBRAHIM KADIOĞLU
Reply from IBRAHIM KADIOĞLU
Sep 3, 2026
Elbette. VMH Hospitals adına profesyonel, sıcak ve teşekkür odaklı bir yanıt şöyle olabilir: Thank you so much for sharing your detailed experience with VMH Hospitals. We are delighted to hear that you felt well cared for throughout your cataract surgery journey, from the thorough eye examinations and careful treatment planning to the follow-up during your recovery. Your kind words about our surgeon and clinic team mean a great deal to us. We’re also pleased to know that your recovery is progressing as expected. Thank you for your helpful advice to future patients as well. We wish you continued comfort and clear vision in the days ahead. Thank you for choosing VMH Hospitals! 🌷

Melissa • Laser eye surgery

Jun 14, 2026
Verified review.
If you're researching laser eye surgery, the small details of the process are what matter. I opted for the TransPRK procedure. The clinic's protocol involved operating on each of my eyes on separate days, which I viewed as a careful and methodical approach to the surgery. What I particularly valued was the continuity of care from the surgeon. They personally handled every single one of my checkups, from the first consultation to all the follow-up appointments, ensuring I was seeing the same expert throughout. That was important. As I'm still in the early recovery phase, having a clear aftercare guide has been essential, and the one provided was very comprehensive. From a practical standpoint, every aspect of the service, including the surgeon, the support staff, and the clinic environment, was well-executed and professional.
IBRAHIM KADIOĞLU
Reply from IBRAHIM KADIOĞLU
Aug 16, 2026
Thank you so much for sharing your experience with VMH Hospitals. We’re delighted to hear that you felt confident and well cared for throughout your TransPRK journey. Providing continuity of care is very important to us, and we’re pleased that having the same surgeon personally oversee your consultations and follow-up appointments gave you peace of mind. We’re also glad that you found our aftercare guidance comprehensive and our team and clinic environment professional. We wish you a smooth and comfortable recovery and look forward to seeing you continue to enjoy the results. Thank you for trusting VMH Hospitals with your care! 💙

Peter Tin Shouk Fong • LASIK eye surgery

Jul 10, 2025
Verified review.
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Communication was great. I was picked up from the hotel, transfered to the hospital, and accompanied by Adam (translator) through the journey. He knew exactly the intake process and what they would want. He was well organized and very friendly. The consultant spoke English and was very calm, and professional. I had femto iLasik which was without complication. Pre-op my prescription was -7. Day 0 post op, I could still see but with blurry vision. Day 1 post op, my vision is now 20/20. But eyes feel gritty but hopefully will ease in a few days. I am very impressed with the quality and standard of the whole process. I would highly recommend Turkey for medical tourism. It's affordable and a beautiful clean city to visit as well. Stupendous experience.
About Bookimed service
Smooth and good communication
IBRAHIM KADIOĞLU
Reply from IBRAHIM KADIOĞLU
Aug 9, 2025
Dear Patient's , Thank you so much for your kind and detailed feedback! We are truly delighted to hear that you had a positive experience with us at VMH Hospitals. It’s great to know that you felt well-supported and informed throughout your journey — from hotel pickup to your successful Femto iLASIK procedure. Adam and our entire team will be very happy to hear your kind words. We strive to provide each patient with professional care, clear communication, and a comfortable environment, and your satisfaction is the best reward for our efforts. It’s wonderful to hear that your vision is already 20/20 just one day after the surgery — what a fantastic result! The gritty feeling is quite normal during the early healing period, and we’re confident it will improve in the coming days. Thank you also for recommending Turkey and VMH Hospitals for medical tourism. We are proud to be part of your journey toward better vision and are always here if you need any further assistance. Wishing you continued health and clear vision ahead! Warm regards, VMH Hospitals

Vikki Kingsley Jones • IOLs implantation

Aug 9, 2024
Verified review.
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My husband and I traveled from New Zealand to both get eye lens replacement surgery. From the start we have had print and effient communication. With every question answered. We were picked up from the airport, taken to hotel, then the same day at our request taken to the hospital for our appointment. Two days later we were in having eye surgery again with pick ups and drop offs. We were met at the hospital entrance, by bookimed.com translators and hospital translators they were amazing every day, in every way. The doctors were provisional and onto it, explaining every detail, and answering all our questions. Our procedure went very well and we are very happy with the outcome and how amazing we can see, no longer with glasses or contacts. I recommend bookimed.com to everyone. Vikki
About Bookimed service
Everything from start to finish was amazing. From the taxi service to the translators and doctors. The main thing is the results of our eye surgery.
IBRAHIM ALKADI
Reply from IBRAHIM ALKADI
Sep 20, 2024
Dear Vikki, Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that both you and your husband had a positive journey with us at VMH Hospitals, all the way from New Zealand! We pride ourselves on ensuring that every step of the process is seamless, from communication to airport transfers, and especially the care you receive at the hospital. It’s wonderful to hear that our doctors, translators, and team exceeded your expectations, providing the detailed explanations and attentive service you deserve. We are equally delighted that your eye lens replacement surgery was a success and that you are now enjoying clear vision without glasses or contacts. It’s rewarding to know that we contributed to improving your quality of life. Thank you again for your glowing recommendation, and we look forward to welcoming you and your loved ones should you need our services in the future. Warm regards, VMH Hospitals Team

Rene • Cataract surgery with IOL replacement

United States of America
Jan 17, 2026
Verified review.
What really stood out was how my doctor took the time to show me what to expect with each lens type after testing my eyes thoroughly, which helped me confidently choose the multifocal option. He performed the surgery personally on both of my eyes the same day. My recovery is going about as expected, and the clinic provided a clear aftercare guide. Just be prepared for the other costs. Of course, I had to pay for my flight, a two-week hotel stay, and also a required $150 medical insurance policy on top of the clinic's price.
IBRAHIM KADIOĞLU
Reply from IBRAHIM KADIOĞLU
Jul 8, 2026
Thank you so much for your wonderful 5-star review and for taking the time to share your experience. We are delighted to hear that you felt well-informed throughout your journey and that your doctor took the time to explain each lens option in detail, helping you make the choice that was right for you. Providing personalized care and ensuring our patients feel confident in every step of their treatment are among our highest priorities. We're also pleased to know that your recovery is progressing as expected and that our aftercare guidance has been helpful. Thank you as well for mentioning the additional travel-related expenses, as this information can be valuable for future international patients planning their visit. It was a pleasure to be part of your vision journey. On behalf of the entire VMH Hospitals team, we wish you continued healing and many years of clear, healthy vision.

Abdoul wahab Ka • Glaucoma treatment

May 21, 2025
Verified review.
I particularly appreciated 1- the day-to-day follow-up from the first contact 2- the responsiveness in preparing and organising the trip 3- the logistical arrangements for my travel - punctuality and regularity 4- the coach's availability, his empathy and his humanism 5. Efficiency and speed of medical treatment 6- the high standard of the technical facilities 7- the doctor's ability to listen 8- Post-operation follow-up 9- Availability and openness of staff I would also like to point out that a personalised medical file is not provided for information purposes and for better remote monitoring.
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IBRAHIM KADIOĞLU
Reply from IBRAHIM KADIOĞLU
Jun 19, 2025
Dear Valued Patient, We would like to sincerely thank you for taking the time to share such detailed and thoughtful feedback regarding your experience with VMH Hospitals. We are truly pleased to know that you appreciated: The consistent day-to-day follow-up from the very first contact, The responsiveness and efficiency in preparing and organizing your trip, The punctual and reliable logistical arrangements, The empathy, human approach, and availability of your coach, The speed and effectiveness of the medical treatment you received, The high standards of our technical facilities, The attentiveness and care shown by your doctor, The thorough post-operative follow-up, And the openness and availability of all our staff. Your satisfaction is our greatest reward, and your kind words affirm the efforts of our entire team in providing patient-centered, compassionate, and high-quality care. We also truly appreciate your constructive suggestion regarding the provision of a personalized medical file to support information sharing and remote monitoring. This is a valuable recommendation, and we will certainly take it into consideration as we continue to improve our services. Wishing you continued health and well-being. Please know that you are always welcome at VMH Hospitals. Warm regards, VMH Hospitals

Anonymous • Cataract

United States of America
Mar 7, 2025
Verified review.
Overall, the experience was very much worth. It’s so world changing to be able to see clearly again! The cost was so much better than in the US, and I was also able to get the lens I wanted that is not available in the US yet. Other than a false assumption about where my hotel was located, and the drivers having difficulty finding me, the only perimeter went pretty smoothly. I’m happy with the outcome. I would only suggest that there be at least one nurse or medical staff besides the doctor who speaks English. Many more paranoid, or less traveled Americans would have a hard time going through that honestly. I feel the service is very worth iit overall, those are just some recommendations to make the service excellent and a no-brainer for Americans who need medical procedures.
IBRAHIM KADIOĞLU
Reply from IBRAHIM KADIOĞLU
Mar 11, 2025
Dear Scott, Thank you so much for choosing VMH Hospitals and for sharing your experience with us. We are delighted to hear that your vision correction was successful and that you are happy with the outcome. Your positive feedback about our cost-effective services and the availability of lenses not yet offered in the US means a lot to us. We do apologize for the inconvenience you faced with the hotel location and the difficulty our drivers had in finding you. We will work on improving these logistical aspects to ensure a smoother experience for future patients. Regarding your suggestion about English-speaking medical staff, we fully understand the importance of effective communication, especially for our international patients. We will take your recommendation into consideration and explore the possibility of having more English-speaking nurses or staff available to make the process even easier and more comfortable for our non-Turkish-speaking patients. Your feedback is incredibly valuable to us, and we are committed to continuously improving our services to provide the best possible experience. We truly appreciate your thoughtful suggestions. Thank you again, and we wish you continued good health and happiness! Best regards, VMH Hospitals

Valerii Stasenko • Cataract Surgery with Multifocal Lens Implant

Ukraine
Feb 11, 2025
Verified review.
I was very satisfied with the result of my treatment at the clinic. Everything was done well, starting with the pick-up from the airport, the escort and the very polite attitude towards me. Any of my needs were well met, the translation was clear and the communication with the doctor was very informative. The doctor and his whole team did their job very professionally. I am very impressed and pleased with the outcome. My treatment was very quick, professional and comfortable. Thank you very much and I will recommend this clinic to everyone I know.
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IBRAHIM KADIOĞLU
Reply from IBRAHIM KADIOĞLU
Feb 21, 2025
Thank you so much for your 5-star review! We are delighted to know that you had a positive experience at VMH Hospitals. Your satisfaction is our top priority, and we always strive to provide the highest level of care and service. If you have any further feedback or if there's anything more we can do for you, please don't hesitate to reach out. It makes us happy to assist you! Best Regards, VMH Hospitals

Keith Bertling • Anterior Cervical Discectomy and Fusion

United States of America
Nov 14, 2023
Verified review.
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My whole family against me coming to turkey for this operation from the Us they were very scared and I was a little nervous as well . Wish they could have come and seen how I was treated here like royalty . Hate to admit it but would have never got this kind of service in US. I think everyone here that was involved doctors nurses interpreters drivers and sure left some out behind the scenes. Would definitely recommend and come back again
About Bookimed service
This was my first experience and if ever need be would recommend and use again
Muhammed Emin KADIOGLU
Reply from Muhammed Emin KADIOGLU
Nov 30, 2023
Dear Keith Thank you so much for taking the time to write a review on Bookimed. We greatly appreciate your feedback and are thrilled to hear about your positive experience with our business. Your kind words are not only extremely motivating for our team, but they also help other potential customers to trust and choose our services. We are committed to providing excellent customer service and ensuring that every client has a positive experience. If there is anything else we can assist you with or if you have any further feedback or suggestions, please feel free to reach out to us. We are always here to help. Once again, thank you for choosing our business and for your wonderful review. We look forward to serving you again in the future. Best regards, VMH family