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Аlihon Mamatov • Keratoconus Tajikistan
Mar 24, 2024
Verified review.
Overall, we are pleased with both the trip and the attitude of the medical staff towards us
I really liked the entire organization of my treatment, starting with the search and offer of a clinic, the organization and coordination of the trip itself. The coordinator from Bookimed, Tatyana, was always in touch and answered all our questions on time. Upon arrival at the airport, we missed (through no fault of our own) the taxi that was supposed to take us to our already reserved hotel. But Tatyana was able to coordinate all the actions so that we easily got to the hotel. Later we called our medical coordinator from the “Veni Vidi” clinic, Olga, who was in touch with us all the time, both during the consultation with Dr. Firat HELVACIOGLU, and during treatment (keratoconus). Olga was ready to translate our conversation (Turkish-Russian languages) with the doctor, but since Doctor Firat speaks excellent English, in which it was more convenient for me to communicate, there was no need for translation. Overall, we are pleased with both the trip and the attitude of the medical staff towards us. We express our gratitude for all this to both Tatyana and Olga. But, as the Doctor informed us, the final results of the treatment will be clear in approximately three months, Alikhon Mamatov
Kind attitude and explanation of Doctor Firat HELVACIOGLU, and coordinator of the Veni Vidi clinic, Olga.
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About Bookimed service
Tatiana from Bookimed’s attitude towards organizing the trip and towards me was very kind. Regularly kept in touch with all the news and adjusted our actions
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