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The co-ordinator at Bookimed, Winnington was brilliant. No matter how many questions I had he was able to answer them promptly and with one small hiccup from the hospital Winnington went out of his way to try and package a new procedure for me. My co-ordinator Eyyub at Optimed hospital was outstanding. The hospital was great, the staff on my floor were fantastic. We used goggle translate when the co-ordinator wasn’t with us if we came up against a language barrier but that was not very often. I was cared for before and after my surgery by the nursing staff who could not do enough for myself and my mum. I 10000000% recommend Bookimed & Optimed hospital

Post op instructions could be better. I have suggested to them to put together a general guide of what to do and not to do and for however long. What’s normal and if something doesn’t feel right who to contact etc. I think this will greatly help international patients and help the hospital co-ordinators from being hounded with a load of questions from several patients all at once. Peace of mind for the patient and a little more support for the co-ordinator. The food is catered for Turkish patients and can be hard for international patients to eat. Again, I have suggested to them to try having a small box of fibrous cereal available at breakfast time and instead of a full meal at lunch time something simple like sandwiches or rolls/bagels/baked goods. Dinner was usually ok and we were able to eat most of that but our daytime diet is a little less than they were providing and there was a lot of food waste which they could minimise & use the money elsewhere if there was a cater to international patients diets.

Do not go with bookimed.com. I didn’t liked from the moment when I arrived to airport anyone wasn’t there to pick me up, you know when you arrive any place you have no internet and you can’t make any phone calls or text so night mares already start.

Not with bookimed.com

Dr. Erol is an amazing doctor, his work was amazing he truly listened to my request and expectations and he was really patient and reassuring. The medical assistance team as well, they really took good care of me, they were present when i needed them.

post-op instructions could’ve been explained better

The Bookined coordinator and the Quartz Clinic staff were fantastic: supportive, helpful, compassionate. All updates were communicated to me promptly. The hotel booked for me is really excellent, with smooth transfers and kind drivers. Spot on!

I didn't give the doctor 5 stars because she made me cry the day after surgery. She could adopt a different approach towards me after surgery, with more understanding and compassion, especially since I was there on my own and at the end of the day, she's received all the information required, it doesn't matter from whom. The stress has a significant impact on me. Aside from that, she was great.

Very clean, very inviting. After care was good too. Everything was quick and easy. Communication via whatsapp made things easier as well. I travelled solo and the staff helped that little extra.

After surgery garments are not forgiving for us longer torso people. They were a bit short which added a lil discomfort when it rolled at the back. Other than that everything was really good.

My surgeon did excellent work and the nursing staff kept close post-op care of me. I appreciated all of the provided transfers to and from the airport and between the clinic and my hotel. The whole experience from start to finish was a great value for the price. If I had the same procedure done in the US (tummy tuck, abdominal muscle repair, and lipo), I have spent close to $20k. I spent a fraction of that in Istanbul and I was so impressed by the results one week after surgery.

Please be aware that some of the medical staff do not speak much or any English, so they provide support rather silently. Turkish people are also fairly serious, so while efficient and thorough, I was not coddled or babied. Also, there's also smoking allowed in the nurses' lounge or illegal smoking in the stairwell because I frequently smelled smoke in the corridor outside my recovery room while completing my post-op walking. Lastly, I would recommend the clinical staff provide more post-op directions for safe and expedient recovery. Everything I've learned was from my own online research.

I had a 360° VASER liposuction procedure, tummy tuck and abdominal muscle repair, and overall I’ve had a really positive experience from start to finish\. From the very beginning, Bookimed answered every question I had and were incredibly helpful\. No matter what time I messaged, someone was always there to answer my queries and put my mind at ease\. The transfers between the airport, hotel and hospital were excellent, and the instructions for where to go and what to expect were very clear\. The hotel was clean and comfortable, and the breakfast each morning was lovely\. My coordinator, Ege, was absolutely fantastic throughout the whole process\. He was always at the end of a message whenever I needed him, kept in constant contact, explained everything clearly, and was always able to reassure me whenever I felt anxious\. At the hospital, I met the anaesthesiologist, who was kind, professional and explained everything clearly\. My surgeon, Dr Ergin Er, was equally reassuring\. He carefully went through the procedure with me, completed all of the markings and made sure I understood what would happen before surgery\. I’ll admit I became quite emotional as I was being taken down to theatre, but the nurses were incredibly kind\. They held my hand, comforted me and made me feel safe, which meant a great deal\. When I woke up after surgery, I was looked after wonderfully\. The nursing staff were attentive throughout my recovery and were always there to help whenever I needed anything\. Even the hospital food was surprisingly lovely\. My mum stayed with me throughout my time in hospital, and she was provided with meals as well, which was a lovely touch\. Before we were discharged, we were both even given breakfast and lunch, which was much appreciated\. There was occasionally a slight language barrier with some of the nurses, but it was never a real problem\. Most spoke good English, and anyone who wasn’t confident simply used a translation app, so communication was always possible\. Throughout my recovery, Ege continued to check in regularly and made sure I knew exactly what I needed to do at each stage\. Although I’m still healing, my scar already looks very neat and tidy, and from everything I’ve seen so far, I’m extremely pleased with the results of my surgery\. I would happily recommend Bookimed, Ege, Istanbul Aesthetics Centre and Dr Ergin Er to anyone considering cosmetic surgery in Turkey\. Travelling abroad for surgery is a big decision, but I felt supported every step of the way and wouldn’t hesitate to choose them again.

Genuinely I can’t think of anything. It’s such a massive decision and the whole time I had full confidence in what was happening and the staff.