Bunyamin Kaplan

Patient reviews

4.6
Excellent score
470 patient verified reviews
1 star
0%
2 stars
15%
3 stars
20%
4 stars
10%
5 stars
55%
Rating breakdown
Doctor
4.7/5
staff
4.7/5
Facilities
4.7/5
Language assistance
4.7/5
Support
4.8/5
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Dinara Aidarbayeva • Premium Check up
Kazakhstan
Apr 4, 2025
Verified review.
We were very satisfied with the quality of service
We had a check-up at Medipol global clinic, we were very satisfied with the quality of service. Everything is clear, accessible, prompt and most importantly professional! We were examined, treatment was prescribed, we will believe that it will help us and we will be cured! I would like to thank all the doctors, staff of the check-up department and interpreter Zarina for your attitude and your professional approach to each patient. I would also like to thank Svetlana, Bookimed coordinator, for the excellent organisation of our check-up and for her humanity, kindness and empathy!
Professionalism of doctors, efficiency and attitude to patients
About Bookimed service
The coordinator Svetlana helped us with the organisation of the trip (airport-hotel transfer, clinic hotel (each visit), airport hotel, programme selection, etc.). I would like to express my gratitude to her for her kindness, for the way she managed to make us feel at ease, for her professionalism (she clarified in detail what was bothering us and together with the clinic in online format selected a check-up programme), for her humanity and for her support. She was always in touch with me and at the end she was very worried about the results of the check-up. Such an attitude to a complete stranger is rare nowadays. I thank Svetlana and wish her health, happiness, prosperity and all the best 🌷🌷🌷🌷
Мадина • Epilepsy
Kyrgyzstan
Mar 20, 2025
Verified review.
Thank you very much to our counsellor Marina
Thank you very much to our counsellor Marina. We went for treatment for the 3rd time. Also thank you very much to the medical staff of Medipol Clinic, especially to the attending doctor Özge Arıcı Düz.
Ion Scripliuc • Epilepsy
Moldova
Feb 22, 2024
Verified review.
The professionalism of the doctors is top notch
The professionalism of the doctors is top notch. The availability of modern equipment is attractive. The medical staff is attentive and responsive to patients. Excellent work of the international department in terms of logistics and translators, which allows you to concentrate as much as possible on the diagnosis and communication with doctors. Availability of separate rooms per patient during hospitalization. Ensuring adequate prices for hotel rooms. In simple words: the transfer operates from the airport to the hotel and back, daily to the clinic and back to the hotel. There was always a translator with us at the clinic who took us where we needed to go. We received professional medical care.
In this section I would like to note the excellent work of the translator Ayla. A wonderful young woman who exudes confidence, calmness and positivity.
I wish all translators were like Ayla).
About Bookimed service
Through Bookimed we received comprehensive information for review.
Яна • Сonsultation with a dermatologist
Turkey
Feb 2, 2024
Verified review.
Very satisfied and liked it
I see this clinic on a regular basis. I like everything very much. Large and clean clinic. Competent doctors are working. The first two times there were problems with translators, 2 translators were illiterate and irresponsible. Then they replaced me and gave me a very responsible and decent translator. Very satisfied and liked it
Logistics attentiveness. Drivers. Coordinators
Please pay attention to the old girl. My translator and I ask you to have a conversation with her! Due to her inattention and irresponsibility, I lost my appointment with the dermatologist and had to wait an additional 1.5 hours. Plus, after that she didn’t translate for me and asked another girl, but she spoke English and was not a native speaker of my language! Please pay attention to this
About Bookimed service
I would like to thank Yulia for her attentiveness and responsiveness to me
Владислав • Brain tumor
Ukraine
Sep 23, 2022
Verified review.
"Marina Provided us with moral support documentary for the second time at the highest level
Hello, my name is Vladislav Ivanov, Ukraine, Odessa city. In February 2021, my daughter Vlada was diagnosed with anaplastic ependymoma, we went to the doctors for a week trying to find out why the child started having severe headaches. They went through examinations, did an MRI, and as a fact, they found a brain tumor. That's when the ground slipped from under my feet. Realization has come - this has already happened, which means you need to quickly take action. The first thing we did was go to the children's hospital in Kyiv, the child was given a shunt. But unfortunately, fluid began to collect in my head and my vision began to fall sharply. The doctors explained that an operation was urgently needed. We did not have a large accumulated amount, and we decided to complete the operation abroad. We contacted Bookmed. We contacted the employee Marina. Marina quickly found a clinic for us in Turkey, organized a trip for us, flew to Turkey in a matter of days. The hospital was already waiting for us. Examined, took blood for tests and the next day an operation was scheduled. Everything went well. Then they underwent a course of radiotherapy. The results are positive, we were sent home to Ukraine (August 2021). Every 3 months they underwent MRI, the pictures were good .. But a year later, in March 2022, we heard the terrible words “relapse”, “war”. Hastily collected the necessary documents and left for Lviv. From there, by large buses, all children with cancer began to be taken out along the humanitarian corridor from Ukraine to Europe. The daughter and his wife were assigned to France. A second operation was performed, the tumor was removed, and after that a course of chemotherapy was prescribed. After a month of taking the course, the doctor said that chemotherapy was not helping. The doctor suggested experimental chemotherapy, but that didn't help either. As a result, the daughter is getting worse and worse every day. The child began to walk badly, the right leg and handle practically do not work. The child melted before my eyes. It's all very scary, but it's worse to leave Vlad without an opportunity for treatment. I again turned to Marina Bookmed Marina again very quickly found us a hospital in Turkey, helped us with the flight Paris Istanbul. Arrived at the hospital 2 days later, the operation was successful!!! After the operation, the child began to talk, swallow, and after a couple of days to walk. What I want to say Bookmed in particular Marina Provided us with moral support documentary for the second time at the highest level. Marina many thanks to you and your team THANK YOU.
About Bookimed service
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Qualifications

Radiation Oncologist

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